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    Nicola James Emily
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The Home Rental Company

17 Spilman Street Carmarthen
Carmarthenshire
SA31 1JY

01267 222276

Jul 26,2015
Minithumbup
By:
Jul 26,2015
5 people found
this helpful
We've had a fantastic experience using the Home Rental Company to move house. Professional and prompt communication throughout, both from Nicola and Gemma. We were kept informed throughout the entire process, both by email and phone, and any queries we had were answered promptly. A breath of fresh air compared to some other letting agents in the area....
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Comment on agent fees
Agent's fees aren't cheap, but in comparison with other agents in the area, not that badly priced.
Was this helpful? Yes
Jun 25,2013
Minithumbup
By:
Jun 25,2013
8 people found
this helpful
The Home Rental company were an excellent letting a company. They worked hard in finding my partner and myself properties and easily contactable. A highly recommend company that I will definitely use in the future. Thank you....
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Apr 18,2013
Minithumbup
By:
Apr 18,2013
13 people found
this helpful
I would highly recommend using The Home Rental Company as all staff members that dealt with me were very friendly and helpful. Lettings Manager, Nicola James was incredibly polite and patient checking if I was fully satisfied with the property I had chosen to move in. I didn\'t feel any pressure to rush my decision, Lettings agent Emily always kept me updated bless her of any new properties with full details of where the certain property/properties were situated along with the rental pricing. I ...
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Apr 14,2013
Minithumbup
By:
Apr 14,2013
12 people found
this helpful
I have been a landlord for 19 years and have experienced good and bad letting agents. I have transacted numerous tenants via The home Rental Company. I have always found that all of the staff are professional polite and very enthusiastic to get the job done. Trust is very important to me in business and Nicola is one of the very few people that I have trust and confidence in. She is always clear in her dealings ,pays attention to details and runs everything to the book, which I like and respe...
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Jan 26,2012
Minithumbdown
By:
Jan 26,2012
19 people found
this helpful
This member of staff provided the worst customer service I have ever recieved in my life. She did not make it clear that one of the properties we were to view was not confirmed, did not make any effort to confirm it or get in touch with us. We turned up at the property after a half hour walk in the rain, soaking wet, only to be told the viewing had been cancelled. We went in to the agentss to see what went amiss and she was outright rude to us in front of other members off staff and other tenan...
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What agent could do to change your mind?
Teach your staff members the importance of customer service in a competitive market.
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



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Nicola James Emily - upload your photo Nicola James Emily
2 reviews

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