The Frost Partnership
Staines, TW18
3.7/5, 6 reviews
67% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
67% lettings fee satisfaction



Property Features

Staines-upon-Thames office covers: Staines, Laleham, Stanwell Moor, Egham, Thorpe, Chertsey. show more Staines-upon-Thames office covers: Staines, Laleham, Stanwell Moor, Egham, Thorpe, Chertsey.

...left to get your reviews in for the
2024 allAgents People Awards


Opening Hours
Address

The Frost Partnership
146\/148 High Street
Staines
Surrey
TW18 4AH
01784 464606

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £380,000 £402,000
Lettings 100% 67% £1,550 £1,550
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 1 1 1 0 2 0 0 0
Areas covered
  • TW18
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TDS Property Redress Scheme
Latest Properties

No Properties

“Megan was absolutely outstanding, professiona......”

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Jan 05,2023
Minithumbup
Megan
By: 'Claire and nick'
Jan 05,2023
0 people found
this helpful
Megan was absolutely outstanding, professional and polite and was great with communication. She was always very helpful and a great credit to Frost....
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“Most amazing customer service I have experien......”

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Dec 08,2021
Minithumbup
Laura
By: 'Shaam'
Dec 08,2021
0 people found
this helpful
Most amazing customer service I have experienced. My bed broke and I was told it could take a while to be resolved. Laura was so helpful and fixed my bed after work hours. She was so helpful and friendly. First estate agency that has provided ...
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“Fantastic estate agent. Frost Staines saved t......”

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Jun 02,2020
Minithumbup
Jamie
By: 'Matt'
Jun 02,2020
0 people found
this helpful
Fantastic estate agent. Frost Staines saved the day when my initial choice of another agent in the town proved to be wrong. Jamie and the team turned the situation round and really showed what a modern, hard working estate agency should be. They fully deserve 5 ...
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“Paid the advance payment to 'secure' a property. We were ......”

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Mar 21,2017
Minithumbdown
By: 'Angry'
Mar 21,2017
5 people found
this helpful
Paid the advance payment to 'secure' a property. We were unable to proceed and notified Frost's in writing 2 days after viewing (over a weekend). We expected to have the Reference Fee element of the Advance Payment refunded as no references were taken up and no ...
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Comment on agent fees
A license to print money.
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“Following a previous review that I left I made contact ......”

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Nov 19,2015
Minithumbup
Allan
By: 'Mr'
Nov 19,2015
0 people found
this helpful
Following a previous review that I left I made contact with the Middlesex director and told him my concerns. Mr Taylor went through everything with me and explained what had happened regarding my issues I had. Following our conversation it became clear that I had ...
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“Awful, awful experience with this company. I would beseech any ......”

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Aug 05,2015
Minithumbdown
By: 'LL&KS'
Aug 05,2015
7 people found
this helpful
Awful, awful experience with this company. I would beseech any other landlord to not use them. I had a good valuation with the lettings manager, and decided to take them on. From there it was down hill. the staff, even in management capacities are rude ...
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What agent could do to change your mind?
Work for the landlord not the tenant where appropriate Be gracious in the face of a complaint Not threaten or bully customers Be more concerned with repeat future business than short term financial gain
Attached Filesnbsp;
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Vendor Fees

TBC

Landlord Fees

TBC

Tenant Fees

TBC
Last updated at 20/10/2022, 12:02 PM by Christine Bruce
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are part of the Property Redress Scheme.
Last updated at 11:02 AM 20/10/2022 by Christine Bruce

Awards won by The Frost Partnership, Staines TW18 4AH



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