Staines-upon-Thames office covers: Staines, Laleham, Stanwell Moor, Egham, Thorpe, Chertsey.
The Frost Partnership

146 / 148 High Street Staines
Surrey
TW18 4AH

01784 464606
Website not available

Properties for Sale
Properties to Rent

Mar 21,2017
Minithumbdown
By: 'Angry of Staines'
Mar 21,2017
3 people found
this helpful
Paid the advance payment to 'secure' a property. We were unable to proceed and notified Frost's in writing 2 days after viewing (over a weekend). We expected to have the Reference Fee element of the Advance Payment refunded as no references were taken up and no ...
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Comment on agent fees
A license to print money.
Was this helpful? Yes
Nov 19,2015
Minithumbup
By: 'Mr Evans'
Nov 19,2015
0 people found
this helpful
Following a previous review that I left I made contact with the Middlesex director and told him my concerns. Mr Taylor went through everything with me and explained what had happened regarding my issues I had. Following our conversation it became clear that I had ...
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Was this helpful? Yes
Aug 05,2015
Minithumbdown
By: 'LL&KS'
Aug 05,2015
5 people found
this helpful
Awful, awful experience with this company. I would beseech any other landlord to not use them. I had a good valuation with the lettings manager, and decided to take them on. From there it was down hill. the staff, even in management capacities are rude ...
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What agent could do to change your mind?
Work for the landlord not the tenant where appropriate Be gracious in the face of a complaint Not threaten or bully customers Be more concerned with repeat future business than short term financial gain
Attached Files
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Areas covered
  • TW18
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
67% customers were satisfied with fees 67% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 1 0 1 0 0 1 0 0 0

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 12:01 PM 11/05/2017 by Christine Bruce

Awards won by The Frost Partnership, Staines TW18 4AH

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