• Richard Styles
    Richard Styles
  • Natalie Williams
    Natalie Williams
  • Felicity Bain
    Felicity Bain
  • Nicola Buckley
    Nicola Buckley
  • Joanna Prescott
    Joanna Prescott
  • Emma Rielly
    Emma Rielly
  • Becca Shannon
    Becca Shannon
  • James Norrie
    James Norrie
  • Alistair Corr
    Alistair Corr
  • Andrew Spence
    Andrew Spence
  • Daniel Griffiths
    Daniel Griffiths
  • Gary Williams
    Gary Williams
The award-winning Temples Northwich letting agency was established in 2006, expanding the group of family-run offices across Cheshire. This proactive and efficient team of ten staff and two owner-managers looks after the landlords of over 500 properties in Northwich and the surrounding areas of Knutsford, Middlewich and Winsford. We are extremely proud of our reputation, built from an unrelenting dynamic and innovative approach to ensure we provide the best customer care at all times.
Temples Lettings

Imperial Buildings, 20-22 Bull Ring, High Street Northwich
Cheshire
CW9 5BU

01606 333742

Dec 02,2016
Minithumbup
By:
Dec 02,2016
Featured Review
0 people found
this helpful
Always professional, efficient and knowledgable. Have now been using Temples for nearly ten years and the service has always been fantastic. Really good team. Thank you....
read full review
Comment on agent fees
In line with competitors although represents greater value given quality of service.
Was this helpful? Yes
By: Richard Styles
Dec 02, 2016
View all comments (1)
Thank you for your kind words. I am glad we are able to offer the service you expect and manage your expectations.....
Nov 29,2016
Minithumbup
By:
Nov 29,2016
Featured Review
0 people found
this helpful
Great service from everyone I've spoken to at Temples in Northwich. Everyone was lovely, friendly and wanted to help me. Richard and Alistair were particularly helpful with some rather delicate matters....
read full review
Comment on agent fees
The tenancy renewal was a little frustrating, but can't complain really on the fees in general.
Was this helpful? Yes
By: Richard Styles
Nov 29, 2016
View all comments (1)
Thank you so much. I am glad we were able to help during this time.....
Nov 20,2016
Minithumbup
By:
Nov 20,2016
Featured Review
0 people found
this helpful
Felicity was always professional, efficient and courteous in all our dealings. If she wasn't immediately available my call was always returned promptly....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Felicity
Nov 21, 2016
View all comments (1)
Thank you for your kind words Gill. Best Regards Felicity.....
Nov 17,2016
Minithumbup
By:
Nov 17,2016
Featured Review
0 people found
this helpful
I rented a property through Temples and had the pleasure of meeting Becca and Daniel on several occasions. They were always courteous, professional and friendly. Many thanks to them both....
read full review
Was this helpful? Yes
Nov 10,2016
Minithumbup
By:
Nov 10,2016
Featured Review
0 people found
this helpful
Emma has been brilliant to work with and made everything stress free. An asset to your company. Thank you Emma!...
read full review
Was this helpful? Yes
By: Emma Rielly
Nov 28, 2016
View all comments (1)
Hi Andy, thank you for taking the time to review us and for your kind words. Best Regards, Emma.....
Nov 07,2016
Minithumbup
By:
Nov 07,2016
1 people found
this helpful
I have dealt with Temples for several years now and have always found their service professional, prompt and excellent. Most recently, whilst I was on holiday, Alistair and Emma managed a check out, necessary repairs and check in at one of my properties, all in less than a week. What's more, I left for my holiday entirely comfortable that everything would be done better than if I was arranging it myself. Thank you to the whole team, once again....
read full review
Comment on agent fees
Good value for money
Was this helpful? Yes
By: Alistair Corr
Nov 26, 2016
View all comments (1)
Thank you for your kind words Eva, as always its a pleasure to be of help.....
Oct 31,2016
Minithumbup
By:
Oct 31,2016
3 people found
this helpful
We have always been very pleased with Temples on the rental of our property. As young property owners with our own businesses we didn't have the time to manage and find tenants. That's where we had the expert knowledge from temples with all legal advice and contracts wrote up. We also like the fact that we can sort any problems of msibtence in the building instead of temples doing a full management. And Nicola, Joanna and James always contact prior to tenancy renewal or when any inspections are ...
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Was this helpful? Yes
Oct 27,2016
Minithumbup
By:
Oct 27,2016
1 people found
this helpful
Richard continues to be there when things hit the fan, his sense of humour and ability to deliver the goods are a credit to Temples Northwich...
read full review
Was this helpful? Yes
Oct 25,2016
Minithumbup
By:
Oct 25,2016
1 people found
this helpful
Richard has successfully managed my property for over six years. Having been my own home for ten years previously Richard understands that I want to ensure that the property is kept in good working order and that it is maintained to a high standard. He always goes the extra mile and is fair and honest in his communication and has the ability to manage my expectations....
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Comment on agent fees
Fair
Was this helpful? Yes
By: Richard Styles
Oct 25, 2016
View all comments (1)
Thank you for the kind words, we aim to exceed expectations at every opportunity and I am glad I have achieved this for you.....
Oct 14,2016
Minithumbup
By:
Oct 14,2016
0 people found
this helpful
I let out my property with temples. I have found them to be very professional and find it a vey hassle free process....
read full review
Comment on agent fees
I'm very happy to pay the fees for the service.
Was this helpful? Yes
By: Alistair Corr
Nov 26, 2016
View all comments (1)
Thank you for your kind words Sarah, as always its a pleasure to be of assistance.....
Oct 05,2016
Minithumbup
By:
Oct 05,2016
0 people found
this helpful
Throughout my moving process Emma has been so helpful as have the staff who I've spoke with on the phone . Very professional and dedicated .always there to help even after id moved in ,making sure things were getting done. Thank you...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Emma Rielly
Nov 28, 2016
View all comments (1)
Hi Anthony, thank you for taking the time to review us and for your kind words. Kind Regards, Emma,....
Oct 03,2016
Minithumbup
By:
Oct 03,2016
0 people found
this helpful
Over the course of our short, six month rental, we have come into contact with Alistair, Richard, Emma, James, Natalie and Becca and I have to say you would have to go a long way to find more pleasant, courteous, efficient and helpful staff. Nothing was too much trouble, even to photographing the telephone/internet socket before we ever got in the house. We would not hesitate to recommend Temples to anyone who wanted a high level of professional service....
read full review
Comment on agent fees
You gets what you pays for. Temples fees are just fine. We didn't want cheap, we wanted good - and that's exactly what we got.
Was this helpful? Yes
By: Alistair Corr
Nov 26, 2016
View all comments (1)
Thank you very much for your kind words they are very much appreciated and we are very glad that we could be of assistance to you. All the best.....
Oct 03,2016
Minithumbup
By:
Oct 03,2016
0 people found
this helpful
Temples marketed my property for rental and I have been exceptionally happy with the attention to detail, consistent high spirited and professional attitude and high levels of positivity during this process which resulted in 2 applications very quickly and a 20% higher rental income than my previous agent managed. Hugely impressed...
read full review
Comment on agent fees
Very affordable fees from a Landlord perspective
Was this helpful? Yes
By: Natalie
Oct 14, 2016
View all comments (1)
Thanks for the great feedback John. I trust all goes well with your new tenancy and we will see you again soon. Natalie - Director....
Oct 02,2016
Minithumbdown
By:
Oct 02,2016
0 people found
this helpful
Superb communication, very professional and quick to respond to any questions throughout the whole letting process. Very happy with the level of service provided by Emma and temples. Very professional and efficient service from Temples. We have been our rented accommodation in Hartford for over three years now, any problems that needed sorting were done without any fuss or issue. We would highly recommend Temples to our business contacts....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Richard Styles
Oct 03, 2016
View all comments (1)
Thank you for the kind words. I am glad our service is efficient and professional as we strive to exceed expectations.....
Oct 02,2016
Minithumbup
By:
Oct 02,2016
0 people found
this helpful
very thorough in all aspects of the letting process and, importantly, good communications. very satisfied with the advice and support provided. would definitely recommend....
read full review
Comment on agent fees
similar to other letting agents, i believe, and provides great service therefore good value.
Was this helpful? Yes
Sep 29,2016
Minithumbup
By:
Sep 29,2016
0 people found
this helpful
All the staff that we deal with are always polite & friendly as well as very professional. Also ensuring that any problem is dealt with efficiently....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Nicola Buckley
Sep 29, 2016
View all comments (1)
Thank you very much for your kind words, we are glad you are happy with the service received from the team. Best Regards, Nicola Buckley, General Manager....
Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
this helpful
I have been with Temples now over 3 years , and they have fully managed my flat with an Absolute first class and professional service , 10 out of 10 !! Cannot recommend them highly enough ....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Becca Shannon
Sep 20, 2016
View all comments (1)
Thank you Mike for your very high praise! Kind Regards Becca....
Sep 16,2016
Minithumbup
By:
Sep 16,2016
0 people found
this helpful
Excellent lettings agent, thorough, consistent service, highly recommended, excellent communication. We would definetly use the branch again to find.our tenants...
read full review
Was this helpful? Yes
By: Richard Styles
Sep 16, 2016
View all comments (1)
Thank you Nerys for your lovely recommendation, we look forward to working with you again. Kind Regards Richard....
Sep 06,2016
Minithumbup
By:
Sep 06,2016
0 people found
this helpful
Easy and fuss fee transaction getting new tenants in place quickly with great communication and professional service as usual. I always appreciate the service from all the staff at Temples, not the cheapest, but you get what you pay for. Thank you....
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Was this helpful? Yes
By: Emma Rielly
Sep 07, 2016
View all comments (1)
Thank you for your review. I am pleased you are happy with the service Temples offer.....
Aug 30,2016
Minithumbup
By:
Aug 30,2016
0 people found
this helpful
Superb communication, very professional and quick to respond to any questions throughout the whole letting process. Very happy with the level of service provided by Emma and temples....
read full review
Was this helpful? Yes
By: Emma Rielly
Sep 08, 2016
View all comments (1)
Hi David, Thank you for your review. I am pleased you are happy with the level of service temples offer.....
Aug 08,2016
Minithumbup
By:
Aug 08,2016
0 people found
this helpful
Very helpful and friendly. All questions i had during the viewings were answered thoroughly, very good communication. I would happily recommend Temples!...
read full review
Comment on agent fees
Fees are not the cheapest compared to other letting agencies.
Was this helpful? Yes
By: Becca Shannon
Aug 08, 2016
View all comments (1)
Thank you James for your kind words and I'm glad you would happily recommend us. Kind Regards Becca....
Jul 28,2016
Minithumbup
By:
Jul 28,2016
0 people found
this helpful
Staff are very helpful and friendly, quick to respond and give you regular updates. The process of getting the house was easy and straight forward....
read full review
Was this helpful? Yes
By: Becca Shannon
Aug 02, 2016
View all comments (1)
Thank you Toni for your kind words, we hope you will be happy in your new home! Kind Regards Becca.....
Jul 15,2016
Minithumbup
By:
Jul 15,2016
0 people found
this helpful
I receive excellent service and advice. The team and their procedures are pro-active, there are never any last minute surprises, even when handling more unusual situations. They are professional, treat all tenants and owners with respect and fairly. Very good financial summaries are provided, assisting greatly in completing annual accounts and tax returns. I would have no hesitation in recommending Temples and have often done so in the past....
read full review
Comment on agent fees
Good value for money
Was this helpful? Yes
By: Becca Shannon
Jul 15, 2016
View all comments (1)
Thank you Eva for your very kind words regarding our excellent service and advice. Best Regards Becca Lettings Negotiator....
Jul 11,2016
Minithumbup
By:
Jul 11,2016
0 people found
this helpful
Daniel is a professionalism agent who really gets to understand your property needs and goes that extra mile to find your perfect home. Just about all the agents gave up on me, but Daniel perservered and found me a great property which ticked all my boxes. Thank you Daniel....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Jun 29,2016
Minithumbup
By:
Jun 29,2016
1 people found
this helpful
Temples co-ordinated the rental renewal on my behalf most ably giving a satisfactory result for all parties this included a rental increase....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Joanna
Jun 30, 2016
View all comments (1)
Thank you for your review Vernon, I am pleased that you are happy with the result. :) Joanna....
Jun 08,2016
Minithumbup
By:
Jun 08,2016
0 people found
this helpful
Thank you Temples for your very professional but kind service - from our first point of contact Felicity to Richard and Emma - we couldn't ask for any thing more - all the staff at Northwich are superb Thank you Lenij + William Harvey (Oakdene)...
read full review
Comment on agent fees
Our 10% fees are reasonable
Was this helpful? Yes
By: Emma Rielly
Sep 08, 2016
View all comments (1)
Thank you for your lovely review Mr and Mrs Harvey. Kind Regards, Emma.....
Apr 11,2016
Minithumbup
By:
Apr 11,2016
0 people found
this helpful
As always, we have had exceptional service from Temples. They facilitated a very smooth and exceptionally fast transition of tenants for us and kept uninformed every step of the way. We are very grateful for everything....
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Was this helpful? Yes
By: Becca
Jun 30, 2016
View all comments (1)
Thank you for your lovely review Helen. Kind Regards Becca.....
Mar 31,2016
Minithumbup
By:
Mar 31,2016
0 people found
this helpful
Please note that this revue also includes Nicola Buckley! I have found all the staff with whom we have dealt at Temples amazingly efficient, polite and pleased to help. Nothing - so far - has been too much trouble; all our questions have been answered fully and quickly. No complaints at all and would highly recommend all who ask....
read full review
Comment on agent fees
Fine.
Was this helpful? Yes
By: Emma Rielly
Sep 08, 2016
View all comments (1)
Hi Christopher and Liz, Thank you for your review and your lovely comments.....
Mar 29,2016
Minithumbup
By:
Mar 29,2016
0 people found
this helpful
Temples raise the bar for amazing customer service! They are by far the best letting agency I have ever dealt with. I use Temples managed agency service as I am not local to my rental property. The whole team consistently provide a great service, give great advice and I personally feel my property could not be in better hands!...
read full review
Comment on agent fees
For the service provided its great value for money
Was this helpful? Yes
Mar 22,2016
Minithumbup
By:
Mar 22,2016
0 people found
this helpful
Having worked with several other letting agents who provide at best a mediocre service I am delighted by the professionalism & dedication that Felicty , Emma & Becca have provided throughout the whole process from providing advise on the local mkt to finding a suitable BTL property and finally securing the first tenant within 5 wks of buying the property....
read full review
Comment on agent fees
Having opted for the fully mamaged option , time will tell as to the value of fully mamaged vs finders fess . The level of fees are a little higher than others but the quality of the staff provide peace of mind
Was this helpful? Yes
By: Emma Rielly
Sep 08, 2016
View all comments (1)
Hi Sean, Thank you for your review. I am pleased you are happy with the service Temples provide. Kind Regards, Emma.....
Mar 08,2016
Minithumbup
By:
Mar 08,2016
0 people found
this helpful
Really helpful staff, very friendly and professional. They went the extra mile to try to help us find the right place....
read full review
Was this helpful? Yes
Feb 29,2016
Minithumbup
By:
Feb 29,2016
1 people found
this helpful
James has been excellent is helping us manage our property. He is knowledgeable, courteous, and responds to queries effectively. Most of all he is reliable, he is responsive to any concerns from the tenants or ourselves as owners....
read full review
Was this helpful? Yes
Feb 25,2016
Minithumbup
By:
Feb 25,2016
1 people found
this helpful
Andy, was very helpful, professional and friendly. He made sure he kept me update with all the correspondence between himself and my landlord (which was a difficult task as my landlord was away on holiday) I appreciate all the help I received from Andy and he managed to make sure that my deposit was returned to me in a timely manner once all notifications for the release of the funds were received. Many Thanks again....
read full review
Was this helpful? Yes
Jan 28,2016
Minithumbup
By:
Jan 28,2016
0 people found
this helpful
We found the whole process of rental very easy with Temples, and the team took good care of the property and our tenancy during our time with them. We would like to particularly thank Richard, Becca and Chelsie for their hard work and great communication....
read full review
Comment on agent fees
Good service and reasonable fees
Was this helpful? Yes
Jan 21,2016
Minithumbup
By:
Jan 21,2016
1 people found
this helpful
Very helpful with an ongoing problem that we had with one of our properties . She had it sorted with in the week!...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Nicola Buckley
Jan 26, 2016
View all comments (1)
Thank you for taking the time to write a review, it is very much appreciated. Always happy to help! Best Wishes, Nicola Buckley (General Manager)....
Areas covered
  • CW9
  • CW8
  • CW7
  • CW10
  • WA16
  • WA6
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 88% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: Β£0
  • Max: Β£0

NALS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
61 0 30 4 1 0 0 0 5 0
Richard Styles Richard Styles
17 reviews

About Richard No description set View full profile
Natalie Williams Natalie Williams
Director
12 reviews

About Natalie BSc (Hons) Health Sciences : Adult NursingNFOPP (National Federation of Property Professionals) Dip RLM (Residential Lettings and Management)Previously a medical and surgical staff nurse, I decided to View full profile
Felicity Bain Felicity Bain
7 reviews

About Felicity Prospective landlord enquiriesMarket appraisalsMarketing propertiesBusiness Development View full profile
Nicola Buckley Nicola Buckley
General Manager
23 reviews

About Nicola No description set View full profile
Joanna Prescott Joanna Prescott
Accounts and Tenancy Administrator
16 reviews

About Joanna No description set View full profile
Emma Rielly Emma Rielly
Tenancy Coordinator
14 reviews

About Emma No description set View full profile
Becca Shannon Becca Shannon
Lettings Negotiator
15 reviews

About Becca No description set View full profile
James Norrie James Norrie
Property Manager
1 reviews

About James No description set View full profile
Alistair Corr Alistair Corr
4 reviews

About Alistair No description set View full profile
Andrew Spence Andrew Spence
1 reviews

About Andrew No description set View full profile
Daniel Griffiths Daniel Griffiths
3 reviews

About Daniel No description set View full profile
Gary Williams Gary Williams
0 reviews

About Gary No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Agency Services



Let Fee (% of first month's rent)

Full Management 50%+VAT (min Β£360)

Rent Collection 50%+VAT (min Β£360)

Let Only 75%+VAT (min Β£480)



Monthly Fee

(% of each month’s rent)

Full Management 12.5%+VAT

Rent Collection 8.5%+VAT

Let Only N/A



Other Charges

Deposit registration with Tenancy Deposit Scheme Β£24 with Full Management service

Β£36 with Rent Collection & Let Only services

Overseas Landlords with no NRL1 Cert 2.5%+VAT of monthly rent

Property repossessed (requiring relocation of Tenant) 1 month’s rent

Sale of the Premises 1%+VAT of the sale price

Tenancy renewal fee

Β£60 with Full Full Management service

Β£80 with Rent Collection & Let Only services





Withdrawal of property after Tenant has been accepted Β£300



Charges for Outsourced Services

Energy Performance Certificate Β£85

Landlord Gas Safety Certificate Β£69.50

Landlord Gas Safety Certificate plus Boiler Service Β£99.50

Periodic Inspection (Electrical Safety Check) Β£130

Portable Appliance Testing (Electrical Safety Check) Β£65



Inventories & Checkouts

(Included with Full Management)Β Β Β Β Β 1 Bed Β Β Β Β Β Β Β 2 Bed Β Β Β Β Β Β Β 3 Bed Β Β Β Β Β Β Β  4 BedΒ Β Β Β Β Β Β 5 Bed

Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β UFΒ Β Β Β FFΒ Β Β Β UFΒ Β Β Β FFΒ Β Β Β UFΒ Β Β Β FFΒ Β Β Β  UFΒ Β Β Β FFΒ Β Β Β UFΒ Β Β Β FF

New InventoryΒ Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β£83Β Β Β Β£95Β Β Β Β£95Β Β£107Β Β£107Β Β£119Β Β£119Β Β£131Β Β£131Β Β£143

Checkout Report OnlyΒ Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β Β£83Β Β Β£65Β Β Β Β Β£77Β Β Β Β£77Β Β Β Β£89 Β£89 Β£101 Β£101 Β£113 Β£113 Β£120

Checkout & Inventory Update Β£83 Β£95 Β£95 Β£107 Β£107 Β£119 Β£119 Β£131 Β£131 Β£143
Last updated at 2:41 PM 08/07/2016 by allAgents

Complaints Procedure

Temples aims to provide the highest standards of service to all Landlords and Tenants, but if you believe you have a grievance, please write in the first instance to Miss Nicola Buckley (General Manager) at Imperial Buildings, 20-22 Bull Ring, Northwich, Cheshire, CW9 5BU.
The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established in-house procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer, we will advise you in writing and confirm our revised response date.
If you remain dissatisfied with the result of the internal investigation, please contact Mrs Natalie Williams (Director) at Imperial Buildings, 20-22 Bull Ring, Northwich, Cheshire, CW9 5BU who will review the complaint and a formal written outcome of the review will be sent to you within 14 days.
Following the conclusion of the in-house review of the complaint, should you wish to take the matter further, you can refer the complaint to the Ombudsman Services. You are able to register your complaint online at www.ombudsman-services.org or in writing to Ombudsman Services: Property, PO Box 1021, Warrington, Cheshire WA4 9FE.
If you wish to register a complaint with regard to Insurance Services provided by Temples (Nantwich) Limited, you should contact Arthur J Gallagher, Metro House, Northgate, Chichester PO19 1BE. If you cannot settle your complaint with Arthur J Gallagher, you may be entitled to refer it to The Financial Ombudsman Service.
Last updated at 2:41 PM 08/07/2016 by allAgents

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