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    Julie Mountford
  • Steve Kitchen
    Steve Kitchen
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    Liz Walker
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    Jemma Cowden
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    Sammii Moores
Welcome to Temples Nantwich, the national award-winning, independent family owned letting specialist, with associated offices in Chester, Northwich and Crewe. We commenced as residential lettings, property management and buy to let investment agents in 2001 and are firmly established as the town’s only lettings specialist. We have seventeen members of staff solely dedicated to lettings and management of houses and apartments in Nantwich and surrounding areas. Our attitude has been to ‘r Read full description...aise the bar’ in terms of the standards we achieve and we have won national awards for excellence in customer service, as voted for by our own landlords. Our extensive experience has resulted in a strong working knowledge of the legislation that underpins property letting and management, and to ensure the protection of our landlords we constantly invest in our systems and processes in response to the ever-changing regulations affecting residential lettings. We have a clear focus on attracting good tenants, securing optimum rents and ensuring a smooth hassle-free tenancy through proactive marketing of quality properties and thorough in-house referencing. We have also developed our unique ‘Privilege’ product which substantially reduces landlords’ risks from rent arrears and the unlikely need to gain possession due to rent default or other breaches of contract. Our property management is hands-on and efficient, and our frequency and reporting of property inspections is highly regarded by our landlords. Property repairs and maintenance are managed through the renowned Fixflo program and we are clearly focused on working with quality contractors to complete maintenance and repair issues quickly and cost-effectively; we are also confident and knowledgeable in dealing with any legal issues that arise during tenancy management. After a decade of serving the residential letting and management requirements of landlords across south Cheshire, we have also responded to our clients’ demands to sell properties too. We have considerable experience in working with investor landlords, who are always looking to grow their portfolios across a broad spectrum of properties and to whom we can circulate investment property details, enhancing our reputation for fair and impartial investment advice. The same principles that have made us a successful market leader in lettings also apply to our investment sales service: a committed and efficient team to give professional advice, respond promptly to all enquiries, negotiate the best deal for our clients, deliver excellent customer service, and ensure a smooth sales process for all parties concerned. A mobile-ready website to reach on-the-go renters; online digital signature system to facilitate exchange of contracts at the click of a button; LED window and wall displays to promote properties in an eye-catching professional light - at Temples, we don’t just take on your property and then let things happen. We make things happen. Please contact us today to find out more.
Temples Lettings

4 High Street Nantwich
Cheshire
CW5 5AR

01270 627272

Nov 23,2016
Minithumbup
By:
Nov 23,2016
Featured Review
0 people found
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Very friendly and knowledgeable. Took me through the letting process making it very straightforward. A professional service and I can't recommend highly enough....
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Comment on agent fees
Competitive fees
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Oct 20,2016
Minithumbup
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Oct 20,2016
Featured Review
0 people found
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From start to finish, Temples Nantwich have been a pleasure to deal with. Their communication has been perfect and they are a very friendly team. Sammii dealt with the viewing in a very professional way and was very knowledgable. Verity, Elizabeth and Mandy have all been great too and each have made me comfortable throughout the process. I'd wholeheartedly recommend Temples Nantwich...
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Comment on agent fees
Fair
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Aug 11,2016
Minithumbup
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Aug 11,2016
Featured Review
1 people found
this helpful
Fantastic the most dedicated person of a well established company, she is so thorough..Jemma wanted to help me get my apartment ready for a new tenant.. And is helping me getting the property ready for a sale- I have never had so much customer care. I highly recommend you contact this lady for professionalism and understanding of the tenant/ landlord experience...
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Aug 05,2016
Minithumbup
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Aug 05,2016
Featured Review
0 people found
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I find Temples Lettings very professional and hard working company. The person who gave me the valuation of my property was very knowledgeable of the market and the potential of my property. The person who looked after the all the viewings did this is a very professional way and always with an enthusiastic manner. I would use this company again....
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Comment on agent fees
Comparable with other companies
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Jun 22,2016
Minithumbup
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Jun 22,2016
Featured Review
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Having had a bad experience a few years ago I was reluctant to become a Landlord again. However, I appointed Temples some 9 months ago on a full management basis and to date have been pleasantly surprised - the finding of the first tenant, the recent change of tenant and the management of the property throughout has been handled professionally and been relatively stress-free. I have found all the staff to be helpful, friendly and efficient. Jo Hitchin has recently taken over from Tracey Merral...
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Comment on agent fees
The fees are fair
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Jul 21,2016
Minithumbdown
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Jul 21,2016
3 people found
this helpful
Right where to start!! Temples were brilliant until we had signed the contract and then everything went down hill. Both myself and my partner at the time were excited as it was our first home together however as soon as we moved into the property the communication between temples and ourselves ceased to exist. We weren't too concerned as we did not have any problems whilst we were in the property other than the boiler (the boiler issue was dealt with via the out of hours call line so tem...
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Comment on agent fees
TERRIBLE
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Jun 07,2016
Minithumbup
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Jun 07,2016
0 people found
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I have been very impressed by the excellent service I have received from Steve at the Nantwich office during the recent change of tenancy, with the considerable help of a Steve,work on the house has been carried out to a high standard with the minimum of expense to ourselves. As a housing professional myself I appreciate the amount of time and work that is involved to ensure a seamless change of tenancy. I would have no hesitation in recommending this branch for the management of your rental pro...
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Comment on agent fees
I think the fees are fair.
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Mar 31,2016
Minithumbdown
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Mar 31,2016
0 people found
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If it was possible to put minus stars I would! My boyfriend arranged two viewings with temples a couple of weekends back, although I am local he was travelling specifically for these viewings from the Midlands. We arrived at the first property and the person showing us around was late, not a problem as this is understandable.Upon trying to enter the building it became clear that she did not have the right keys, eventually another tenant let us into the building after several minutes of her pres...
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Mar 14,2016
Minithumbup
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Mar 14,2016
0 people found
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The service I've received from Temples has been brilliant - prompt, personal and positive in all respects. As a first timer in the letting game I was worried about getting the right agent and a good tenant - Temples have come up trumps in both respects so I am very happy to recommend Steve and his Nantwich team to anyone in a similar position...
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Comment on agent fees
Good compared to others considered
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Mar 14,2016
Minithumbup
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Mar 14,2016
0 people found
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We are new landlords but feel that the staff at Temples have looked after us each step of the way. They have made themselves readily available if we need questions answered and nothing has been to much trouble for them. They have been both professional and approachable....
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Comment on agent fees
There was room for negotiation and we feel that we are getting value for money.
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Mar 09,2016
Minithumbup
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Mar 09,2016
0 people found
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I can't recommend Temples highly enough. I needed to find a furnished apartment to rent quickly and they were so helpful and supportive. I have mainly dealt with Steve who literally couldn't do enough to get me settled in and make sure everything was right for me. I phoned Steve late one afternoon with a problem relating to the TV and it was sorted the next morning. Extremely professional and made renting this apartment as easy and comfortable as it could possibly be...many thanks...
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Comment on agent fees
Fees are competitive
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Feb 24,2016
Minithumbup
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Feb 24,2016
0 people found
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Temples Nantwich, in particular Steve, have been fantastic in all respects in helping my wife and I secure our new home. Open, honest, helpful, professional and upfront from start to finish - can't wait to get our keys now!!...
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Comment on agent fees
The fees are more than acceptable and very reflective of their services and the market
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Oct 17,2015
Minithumbup
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Oct 17,2015
0 people found
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We are renting our first property and were very unsure of the whole process. Our first contact with the branch was a lady called Gemma who met us at the property. She was very helpful, had everything to hand and reassured us the whole way. We then dealt and are still dealing with a lady called Sarah who has been outstanding in her professional manner. Nothing has been too much trouble for either members of staff, they have done everything possible to help us through our journey going the extra m...
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Oct 15,2015
Minithumbup
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Oct 15,2015
0 people found
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Steve and the whole Team at Temples have never let me down to find a tenant at a good price and within the timescale of the closing tenancy. A no brainer when it comes to renewing a tenancy for my property. Always quick to respond in a professional manner too. Delighted with the service....
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Oct 13,2015
Minithumbup
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Oct 13,2015
0 people found
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I have been working with Steven and his team since July 2012. The ladies in the lettings office are always quick to respond and are pleasure to work with. Temples tenants vetting process is very thorough and I had so far no issues with the tenants recommended by them. As I am managing property remotely, I really appreciate regular updates while the property is on the market and highlighting any issues as they arise. Temples are also very helpful recommending local services when needed and facili...
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Oct 13,2015
Minithumbup
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Oct 13,2015
0 people found
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Steve and Julie have looked after my property for the last 10 years. Always the same outstanding customer service, continued communication, and nothing ever too much trouble. They have taken an extra interest in this property, as it is adjoining my private health practice, which for obvious reasons, the right tenants need to be selected. I have recommended them to many of our clients, and will continue to use their services as frankly, they are by far the best in the area....
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Sep 30,2015
Minithumbup
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Sep 30,2015
0 people found
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An excellent service from Steve and the team ! Very professional and highly efficient. A delight to work with. Love the way they are so easy to communicate with - by email, phone.... They take a pride in ensuring that we fully understand the process and are aware of all the options. Any issues are highlighted immediately and we can feel completely confident that nothing is overlooked. Our property was let within a couple of days at the agreed rate and Temples deserve the praise they get from sat...
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Comment on agent fees
Reasonable
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Sep 01,2015
Minithumbup
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Sep 01,2015
0 people found
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Nikki and she was an absolute delight from start to finish. She went above and beyond her line of duty and is easily the most friendly and helpful estate agent I have ever dealt with. We managed to secure an ideal rental property quickly and without any hassle....
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Comment on agent fees
Never nice having to fork out money but after the service we received can see it was money well spent.
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Jul 20,2015
Minithumbup
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Jul 20,2015
0 people found
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Temples marketed, did all viewings, arranged and let me know and arranged all certificates needed as a landlady. Did all inventories and inspections. Organised all repair work and dealt with any issues. Always kept me informed of progress and work completed....
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May 05,2015
Minithumbup
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May 05,2015
0 people found
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When we decided to let out our property it was very important that we find a reliable agent as the property is our home not a buy to let. With temples we feel that we have the ideal agent who keeps us informed on a regular basis and deals promptly with any issues that arise. The tenants are vetted and the property inspected on a regular basis giving us peace of mind....
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Apr 30,2015
Minithumbup
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Apr 30,2015
0 people found
this helpful
I am a landlady with a couple of property's all which are in the capable hands of Steve at temples and I am in the process of looking for more and they will be also be under temples helpful instruction. Steve and his team have always been helpful and professional and very fair with all my inquiries....
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Comment on agent fees
I think the fees are very fair
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Apr 30,2015
Minithumbup
By:
Apr 30,2015
0 people found
this helpful
I've rented a property in Nantwich from Temples for the last several years, during my time here I have found them to be polite, helpful and friendly, if I have any problems with the apartment they respond very quickly and get things fixed quickly. I would recommend them to anyone looking to rent a property in this area - and have!...
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Apr 29,2015
Minithumbup
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Apr 29,2015
0 people found
this helpful
To whome it may concern., Please find our reference for temples lettings agent of Nantwich. Our main point of contact has always been Mr Steve Kitchen, the general manager. Steve has always been polite and courteous, always professional and answering any queries, phone calls and emails promtly. We have no hesitation in recommending temples to any future customers....
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Apr 28,2015
Minithumbup
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Apr 28,2015
0 people found
this helpful
To whome it may concern., Please find our reference for temples lettings agent of Nantwich. Our main point of contact has always been Mr Steve Kitchen, the general manager. Steve has always been polite and courteous, always professional and answering any queries, phone calls and emails promtly. We have no hesitation in recommending temples to any future customers....
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Apr 26,2015
Minithumbup
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Apr 26,2015
0 people found
this helpful
Steve Kitchen and the ladies in the Nantwich office were really helpful and the advice true. I had just moved from London and planned to firstly try temporary accommodation prior to deciding where to live. Temples found me a great flat to begin with and then were very reasonable when I decided to buy, only seven months later. In fact Temples saved me a great deal of money insisting me not to buy a particular property, which I very nearly did. It would of lead to an immediate negative equity issu...
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Comment on agent fees
Reasonable.
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Apr 24,2015
Minithumbup
By:
Apr 24,2015
0 people found
this helpful
Fantastic service from temples. Have used them for over 10 years and only ever had good experience with them. Quick to sort problems and issues and very reliable....
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Apr 22,2015
Minithumbup
By:
Apr 22,2015
0 people found
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An excellent agent to deal with over the last 10 years, nothing is too much trouble, very reasonable with fees,...
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Comment on agent fees
Reasonable fees across the range of products offered
Was this helpful? Yes
Apr 21,2015
Minithumbup
By:
Apr 21,2015
0 people found
this helpful
Temples managed a property for me in Nantwich and gave great service over the years I was with them. They found good tenants, and looked after the house well. Fair quotes were given for any work which needed to be done and Temples took care of it all. Rent was paid promptly every month. I would still be with them only I wish to sell the house. I highly recommend the staff at Temples Nantwich....
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Comment on agent fees
Fair.
Was this helpful? Yes
Apr 21,2015
Minithumbup
By:
Apr 21,2015
0 people found
this helpful
Temples have just let my house and I was very pleased with how it all went. I can't fault the service I received from them from start to finish, from Steve Kitchen especially. A few times I went into the branch to ask something and if Steve was out on viewings there was always someone there who could answer my questions. I think it's a family business so that might be why their customer service is so good. Can't really complain about the fees, value for money considering everything they did. I'...
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Feb 19,2015
Minithumbup
By:
Feb 19,2015
1 people found
this helpful
I would recommend Temples, and the Managing Director, Steve Kitchen to prospective landlords or tenants in the South Cheshire area. Steve and his team have handled the letting of my property with care and consideration and I am very pleased with the outcome....
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Feb 13,2015
Minithumbup
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Feb 13,2015
1 people found
this helpful
Excellent and very professional service offered. Emma was approchable and nothing was to much to ask. Went above and beyond...
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Feb 13,2015
Minithumbup
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Feb 13,2015
1 people found
this helpful
Emma's help in finding a new property for me was invaluable and I would highly recommend her to anybody searching for a new property in Nantwich. Emma took the time to understand what kind of property I was looking for and what my requirements were, i needed a modern property for myself and my daughter and she went that extra mile to understand and care about us. In the end i would just say to Emma "do you think i would like it" and she would answer me honestly and then i could decid...
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Comment on agent fees
Rental fees are way too high, this needs to be regulated in my opinion, i choose to rent so i have the freedom but the fees are way too high for the return.
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Feb 12,2015
Minithumbup
By:
Feb 12,2015
1 people found
this helpful
I have always found Emma to be extremely professional, friendly and efficient. She is very approachable and always happy to help. I would definitely recommend Temples Nantwich (and have done) to friends/family. Thank you!...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Dec 15,2014
Minithumbup
By:
Dec 15,2014
1 people found
this helpful
I am a landlord with Temples. I have liaised with many staff in the office and they have always been very polite and efficient, always getting back to me quickly if I have to leave a message. The staff are so friendly and helpful, especially Steve. Temples have always found very good tenants for me and kept me informed at every stage in the process. When repairs have been needed, these have always been dealt with very quickly, which is important to me because I like to keep my tenants happy. Th...
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Dec 05,2014
Minithumbup
By:
Dec 05,2014
1 people found
this helpful
Mr Steve Kitchen provided me with a first class service when I inquired and applied for a rental property in Nantwich, Cheshire. His professional yet personable approach was a complete contrast to a lot of other letting agents I have dealt in the past, where I have really found it a fight to apply for a rented property. Steve's communication was prompt and clear throughout, managed to get a fantastic deal with the landlord, and made all of the application process a complete breeze. For personal ...
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Areas covered
  • CW5
  • CW3
  • SY13
  • TF9
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 100% accuracy of agent's valuations
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From Landlords From Tenants From Vendors From Buyers Other
26 0 10 2 0 0 0 0 2 1
Julie Mountford - upload your photo Julie Mountford
5 reviews

About Julie No description set View full profile
Steve Kitchen Steve Kitchen
Lettings Manager
24 reviews

About Steve I joined the family business over 13 years ago and thoroughly enjoy working closely with landlords and tenants to generate long and mutually rewarding business relationships. I am primarily responsibl View full profile
Liz Walker - upload your photo Liz Walker
3 reviews

About Liz No description set View full profile
Jemma Cowden - no image available Jemma Cowden
Lettings Negotiator
2 reviews

About Jemma No description set View full profile
Sammii Moores - no image available Sammii Moores
Letting Negotiator
2 reviews

About Sammii No description set View full profile

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Fees

Application fees:- 1 adult £240, 2 adults £330, each additional applicants £90, company let £360; Other fees due on application where applicable:- guarantor £90, pets £36 (where applicable), fast track £120; Fees due at end of tenancy:- renewal £75, checkout fees:- 1 bedroom £60, 2/3 bedrooms £85, 4-6 bedrooms £110, reference £30.
Last updated at 9:10 AM 25/07/2016 by Steve Kitchen

Complaints Procedure

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Last updated at 9:10 AM 25/07/2016 by Steve Kitchen

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