Temples Lettings
Northwich, CW9
4.9/5, 143 reviews
97% recommended
100% sales valuation accuracy
100% sales fee satisfaction
87% lettings valuation accuracy
92% lettings fee satisfaction

Property Features

The award-winning Temples Northwich letting agency was established in 2006, expanding the group of family-run offices across Cheshire. This proactive and efficient team of ten staff and two owner-managers looks after the landlords of over 500 properties in Northwich and the surrounding areas of Knutsford, Middlewich and Winsford. We are extremely proud ... show more The award-winning Temples Northwich letting agency was established in 2006, expanding the group of family-run offices across Cheshire. This proactive and efficient team of ten staff and two owner-managers looks after the landlords of over 500 properties in Northwich and the surrounding areas of Knutsford, Middlewich and Winsford. We are extremely proud of our reputation, built from an unrelenting dynamic and innovative approach to ensure we provide the best customer care at all times.

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Latest Reviews

View all Reviews 143
13th Mar 2018
reviewed by 'Efficient'
“Efficient, friendly and professional service both as a rental agent and a sales agent. We would highly recommend them to ......”
12th Mar 2018
reviewed by 'Jack'
“Rebecca was very friendly, helpful and efficient in dealing with our issues. She remained in contact throughout the process and ......”
2nd Mar 2018
reviewed by 'Natalie'
“Excellent prompt service nothing is too much trouble spoke to Nalalie and Becs and emailed Katherine Barnett, very friendly and ......”
1st Mar 2018
reviewed by 'Peter'
“I've found the Temples team to be friendly, efficient and totally professional. So far everything has gone well, and we're ......”
22nd Feb 2018
reviewed by 'Treasurepie'
“Temples has very attentive staff. Never had any problems. They make the whole process stress free. Very friendly professional service....”
15th Feb 2018
reviewed by 'Stuart'
“Very impressed with the speed and efficiency with which David handled this matter. As a Landlord, we are always keen ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 13:00
  • Sunday: Closed
Address

Temples Lettings
Imperial Buildings, 20-22 Bull Ring, High Street
Northwich
Cheshire
CW9 5BU
01606 333742

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £100,000 £100,000
Lettings 87% 92% £375 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
89 0 41 4 2 0 0 0 7 0
Areas covered
  • CW9
  • CW8
  • CW7
  • CW10
  • WA16
  • WA6
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NALS TDS SAGEagent
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Beccles, NR34
Chester, CH1
Crewe, CW2
Diss, IP22
London, SW11
Nantwich, CW5
Northwich, CW9
Norwich, NR2

“Temples manage our rental property in a very efficient and ......”

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Sep 01,2015
Minithumbup
By: 'Neil'
Sep 01,2015
0 people found
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Temples manage our rental property in a very efficient and friendly way. Specifically, they have recently handled a delicate rental renewal process with our tenant and it has ended with a positive result all round....
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“I am very satisfied with everything. I was contacted after ......”

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Aug 23,2015
Minithumbup
By: 'Szabolcs'
Aug 23,2015
1 people found
this helpful
I am very satisfied with everything. I was contacted after my request as soon as possible, much sooner than from other places, I was kept in contact every day. If I had any questions, I didn't have to wait for an answer for days, just ...
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“Emma was amazing throughout the whole process of Letting my ......”

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Aug 06,2015
Minithumbup
By: 'Deana'
Aug 06,2015
0 people found
this helpful
Emma was amazing throughout the whole process of Letting my Property. Extremely prompt and efficient. I would definitely recommend Temples....
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“Nicola provided a very professional service when she initially came ......”

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Aug 05,2015
Minithumbup
By: 'Gilly'
Aug 05,2015
0 people found
this helpful
Nicola provided a very professional service when she initially came to see me as a perspective letting agent. And explained the process very well, as I was new to the letting business. Any queries or questions I had were always answered promptly , particularly by Joanna, ...
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“This estate agent has been the most helpful in the ......”

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Jul 31,2015
Minithumbup
By: 'Laura'
Jul 31,2015
0 people found
this helpful
This estate agent has been the most helpful in the search for a property in the Northwich area. Of 5 estate agents emailed, Temples called me back within 24 hours, with the next closest being 3 weeks later. They marked my criteria down and added me to the ...
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“We have used Temples for the last 8 years as a ......”

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Jul 22,2015
Minithumbup
By: 'Aileen'
Jul 22,2015
0 people found
this helpful
We have used Temples for the last 8 years as a 'finders' operation and they have been 100% successful. As owners of a neighbouring property our tenants become our neighbours for the short period they wish to rent - normally between house sale and purchase. This means ...
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Comment on agent fees
Good value for money.
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“Since moving our apartment to temples, all the hassles we ......”

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Jul 16,2015
Minithumbup
By: 'Great'
Jul 16,2015
0 people found
this helpful
Since moving our apartment to temples, all the hassles we experienced with our previous managers disappeared. Temples are quick to act and ready to coordinate on all aspects of the property management. Temples expect and maintain top class lettings, and when things are not quite ...
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“I found the temple agents to be the most approachable ......”

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Jul 13,2015
Minithumbup
By: 'Millie'
Jul 13,2015
0 people found
this helpful
I found the temple agents to be the most approachable about the property. As I was travelling a long way to view, they were very accommodating and pleasant to talk to. They also kept me updated on the property. Very pleasant customer service....
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“Having previous experience working in both residential sales and lettings ......”

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Jul 03,2015
Minithumbup
By: 'Mandi'
Jul 03,2015
0 people found
this helpful
Having previous experience working in both residential sales and lettings I had an awareness of what to expect, my previous agents did not meet that standard but since moving to temples they have excelled and gone over and above my expectations with their knowledge and ...
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“The team at temples went above and beyond what we ......”

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Jun 28,2015
Minithumbup
By: 'Emma'
Jun 28,2015
0 people found
this helpful
The team at temples went above and beyond what we ever expected. We were in the middle of selling our property that had been delayed several times and they helped to negotiate with the landlord on our dream property. We have moved in and temples ...
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“My oven broke on Friday evening, on Saturday morning, I ......”

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Jun 23,2015
Minithumbup
By: 'L'
Jun 23,2015
0 people found
this helpful
My oven broke on Friday evening, on Saturday morning, I rang Temples and spoke to Nicola to inform her. I explained with it been Fathers day on the Sunday, I was cooking a big family meal for my dad. I was aware it was the ...
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“Temples assisted me in renting out my property for 3 years ......”

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Jun 23,2015
Minithumbup
By: 'Miss'
Jun 23,2015
0 people found
this helpful
Temples assisted me in renting out my property for 3 years whilst I worked abroad. They provided a fully managed service to include, finding, checking and monitoring of tenants. I was kept updated with regular emails regarding rent payments, maintenance required and my yearly responsibilities as ...
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“Knowledgable staff, who dealt with all my questions and queries ......”

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Jun 21,2015
Minithumbup
By: 'Adam'
Jun 21,2015
0 people found
this helpful
Knowledgable staff, who dealt with all my questions and queries in a professional and positive manner. One of the best letting agents in the area...
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“Very good service from the beggining to the end of ......”

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Jun 07,2015
Minithumbup
By: 'Axel'
Jun 07,2015
0 people found
this helpful
Very good service from the beggining to the end of the procedures and very helpful agents even for people coming from abroad. To recommend without any hesitation....
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By: Natalie
Jun 13, 2015
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Thank you for your review and recommendation Axel. Best wishes, Natalie (Director). ...

“A great service nothing to much trouble defo a pleasure ......”

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May 22,2015
Minithumbup
By: 'Jonathan'
May 22,2015
1 people found
this helpful
A great service nothing to much trouble defo a pleasure to deal with will defo recomened and when I get more property's I will be using temples...
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Comment on agent fees
Very good
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By: Natalie
Jun 13, 2015
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Thank you for taking the time to review us Jonathan. Best wishes, Natalie (Director) ...

“The service I have recieved has been second to none, ......”

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May 15,2015
Minithumbup
By: 'Amy'
May 15,2015
1 people found
this helpful
The service I have recieved has been second to none, communication has been excellent. A lovely team of hard working people xx...
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“We use Temples on a regular basis to find tenants ......”

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May 13,2015
Minithumbup
By: 'Dreaming'
May 13,2015
1 people found
this helpful
We use Temples on a regular basis to find tenants for our properties in Northwich. They have never failed to find us good tenants and they are extremely helpful to us. They keep us well informed of the viewings they do and give us plenty ...
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“We secured this lovely 2 bed apartment for 6 month rental between ......”

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Apr 29,2015
Minithumbup
By: 'L.'
Apr 29,2015
0 people found
this helpful
We secured this lovely 2 bed apartment for 6 month rental between selling (Shropshire) and buying (Hartford). From the viewing through to move, tenancy and now vacating - we have found Temples to be very helpful and professional in all dealings related to our tenancy. When a ...
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Comment on agent fees
Reasonable
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“Temples raise the bar for customer service. ALL the staff ......”

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Apr 29,2015
Minithumbup
By: 'Sue'
Apr 29,2015
0 people found
this helpful
Temples raise the bar for customer service. ALL the staff I deal with are incredibly helpful and extremely professional. The company has very high standards of service and they consistently deliver. Based on my experience I would not use any other agency to management my ...
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Comment on agent fees
Highly competitive for the service offered.
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“After a couple of poor choices with my rental property ......”

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Apr 22,2015
Minithumbup
By: 'Mark'
Apr 22,2015
0 people found
this helpful
After a couple of poor choices with my rental property and other agents, I was very grateful to stumble across Temples Lettings in Northwich who said they would happily manage my rental in Winsford. I am glad that I have found an agent I am 100% ...
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“I have been dealing with Temples as a landlord for 2 ......”

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Apr 21,2015
Minithumbup
By: 'Eva'
Apr 21,2015
1 people found
this helpful
I have been dealing with Temples as a landlord for 2 years. I have found the whole team extremely professional, helpful, flexible, courteous and reliable in every aspect of their work. I chose them to manage my small group of properties because they so clearly specialise ...
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Comment on agent fees
I am satisfied that I receive good added value for the management charge.
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“We have always found that every member of staff have ......”

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Apr 20,2015
Minithumbup
By: 'Steve'
Apr 20,2015
0 people found
this helpful
We have always found that every member of staff have been very dedicated in looking after the interests of the Landlord and the Tennant. I well run team Many thanks...
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“I could not have asked for a better agent.( Northwich ......”

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Apr 13,2015
Minithumbup
By: 'John'
Apr 13,2015
0 people found
this helpful
I could not have asked for a better agent.( Northwich Office) - Always helpful and professional, even though they now have a lot more staff than when I first signed up. I am continually kept up to date with courteous calls or emails, and anything ...
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By: Natalie
Apr 13, 2015
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Thank you so much for the glowing review John, always lovely to hear how brilliant we are! ...

“What I love about Temples is that they ALWAYS do ......”

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Apr 10,2015
Minithumbup
By: 'Steve'
Apr 10,2015
0 people found
this helpful
What I love about Temples is that they ALWAYS do what they say they are going to do. Nothing is too much trouble....
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“I have used them twice in the last 3 months. They ......”

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Mar 27,2015
Minithumbup
By: 'Helen'
Mar 27,2015
0 people found
this helpful
I have used them twice in the last 3 months. They were organised, thorough, and committed to getting the right tenants for my properties. They kept me informed throughout the process which is very important as a landlady as timescales are often critical. They also gave ...
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By: Natalie
Apr 08, 2015
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Hi Helen, thank you for your review and for recommending us. Kind regards, Natalie ...

“I have two properties currently let out by temples for ......”

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Mar 23,2015
Minithumbup
By: 'northwich'
Mar 23,2015
1 people found
this helpful
I have two properties currently let out by temples for the last couple of years. I have been very impressed with the service. It is a competitively priced service, but I have found them very helpful with any issues we have encountered in tenants and ...
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By: Natalie
Apr 08, 2015
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Thank you for your review and look forward to looking after more houses for you! Kind regards, Natalie ...

“A truly excellent agent with staff who have never let ......”

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Mar 10,2015
Minithumbup
By: 'Mark'
Mar 10,2015
0 people found
this helpful
A truly excellent agent with staff who have never let me down in 8 years of dealing with them. They are on top of everything and make my job as a landlord as painless as it possibly could be....
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Comment on agent fees
The fees paid are competitive and value for money.
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“I have been with Temples some years. I have found ......”

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Feb 06,2015
Minithumbup
By: 'J'
Feb 06,2015
0 people found
this helpful
I have been with Temples some years. I have found them very approach able to deal with. They all have great "Attention to Detail" This includes prompt accurate Statements: Periodical inspections: Dealing with all maintenance issues from leaking pipes to new windows. All work is ...
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Comment on agent fees
I fine their fees in line with the current market: When its time for Rent reviews I rely on Temples for local market knowledge : I feel comfortable with the opinion and advice.
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“We have two properties that Temples manage for us & find ......”

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Feb 06,2015
Minithumbup
By: 'Mr'
Feb 06,2015
0 people found
this helpful
We have two properties that Temples manage for us & find them professional friendly & very helpful. Nothing is too much trouble and any problems are sorted on our behalf efficiently....
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By: Natalie
Apr 08, 2015
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Thank you for your lovely review Gill and Graham. Natalie ...

“Temples have been a massive help to us. From inquiring ......”

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Feb 05,2015
Minithumbup
By: 'Jason'
Feb 05,2015
0 people found
this helpful
Temples have been a massive help to us. From inquiring about this property the team (Becca initially) gave us all the information and booked us to our preferred appointments to view the property. On viewing, Becca confirmed all details of the property and also advised ...
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By: Becca
Feb 05, 2015
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Hi Jason, Thank you so much for your lovely review, we are delighted you are pleased with our service and glad you found the fast track option stress free! We hope you will both be very happy in your new home. Best Wishes Becca at Temples Lettings. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Temples aims to provide the highest standards of service to all Landlords and Tenants, but if you believe you have a grievance, please write in the first instance to Miss Nicola Buckley (General Manager) at Imperial Buildings, 20-22 Bull Ring, Northwich, Cheshire, CW9 5BU.
The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established in-house procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer, we will advise you in writing and confirm our revised response date.
If you remain dissatisfied with the result of the internal investigation, please contact Mrs Natalie Williams (Director) at Imperial Buildings, 20-22 Bull Ring, Northwich, Cheshire, CW9 5BU who will review the complaint and a formal written outcome of the review will be sent to you within 14 days.
Following the conclusion of the in-house review of the complaint, should you wish to take the matter further, you can refer the complaint to the Ombudsman Services. You are able to register your complaint online at www.ombudsman-services.org or in writing to Ombudsman Services: Property, PO Box 1021, Warrington, Cheshire WA4 9FE.
If you wish to register a complaint with regard to Insurance Services provided by Temples (Nantwich) Limited, you should contact Arthur J Gallagher, Metro House, Northgate, Chichester PO19 1BE. If you cannot settle your complaint with Arthur J Gallagher, you may be entitled to refer it to The Financial Ombudsman Service.
Last updated at 2:41 PM 08/07/2016 by allAgents

Awards won by Temples Lettings, Northwich CW9 5BU



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