Temples Lettings
Northwich, CW9
4.9/5, 143 reviews
97% recommended
100% sales valuation accuracy
100% sales fee satisfaction
87% lettings valuation accuracy
92% lettings fee satisfaction

Property Features

The award-winning Temples Northwich letting agency was established in 2006, expanding the group of family-run offices across Cheshire. This proactive and efficient team of ten staff and two owner-managers looks after the landlords of over 500 properties in Northwich and the surrounding areas of Knutsford, Middlewich and Winsford. We are extremely proud ... show more The award-winning Temples Northwich letting agency was established in 2006, expanding the group of family-run offices across Cheshire. This proactive and efficient team of ten staff and two owner-managers looks after the landlords of over 500 properties in Northwich and the surrounding areas of Knutsford, Middlewich and Winsford. We are extremely proud of our reputation, built from an unrelenting dynamic and innovative approach to ensure we provide the best customer care at all times.

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Latest Reviews

View all Reviews 143
13th Mar 2018
reviewed by 'Efficient'
“Efficient, friendly and professional service both as a rental agent and a sales agent. We would highly recommend them to ......”
12th Mar 2018
reviewed by 'Jack'
“Rebecca was very friendly, helpful and efficient in dealing with our issues. She remained in contact throughout the process and ......”
2nd Mar 2018
reviewed by 'Natalie'
“Excellent prompt service nothing is too much trouble spoke to Nalalie and Becs and emailed Katherine Barnett, very friendly and ......”
1st Mar 2018
reviewed by 'Peter'
“I've found the Temples team to be friendly, efficient and totally professional. So far everything has gone well, and we're ......”
22nd Feb 2018
reviewed by 'Treasurepie'
“Temples has very attentive staff. Never had any problems. They make the whole process stress free. Very friendly professional service....”
15th Feb 2018
reviewed by 'Stuart'
“Very impressed with the speed and efficiency with which David handled this matter. As a Landlord, we are always keen ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 13:00
  • Sunday: Closed
Address

Temples Lettings
Imperial Buildings, 20-22 Bull Ring, High Street
Northwich
Cheshire
CW9 5BU
01606 333742

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £100,000 £100,000
Lettings 87% 92% £375 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
89 0 41 4 2 0 0 0 7 0
Areas covered
  • CW9
  • CW8
  • CW7
  • CW10
  • WA16
  • WA6
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
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Rankings
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Latest Properties

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Beccles, NR34
Chester, CH1
Crewe, CW2
Diss, IP22
London, SW11
Nantwich, CW5
Northwich, CW9
Norwich, NR2

“All staff at Temples in Northwich are extremely helpful. Careful ......”

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Mar 29,2017
Minithumbup
By: 'Bell'
Mar 29,2017
0 people found
this helpful
All staff at Temples in Northwich are extremely helpful. Careful consideration is given to find the most suitable tenant. We have been very satisfied with the service we have received....
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Comment on agent fees
Good - in our opinion worth the money in order to receive hassle free management of the property.
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By: Richard Styles
Mar 30, 2017
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Thank you for your kind words. I am glad we have exceeded your expectations as we strive to do this on a daily basis. ...

“I very quickly sold my property that was sold as ......”

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Mar 27,2017
Minithumbup
By: 'Ann'
Mar 27,2017
0 people found
this helpful
I very quickly sold my property that was sold as an investment with a sitting tenant. Dan was very helpful in assisting me with the questions and providing any information that I could not provide to the buyer. Overall Temples looked after my property for ...
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“I have found all Members of staff to be courteous ......”

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Mar 10,2017
Minithumbup
By: 'Hazeferg'
Mar 10,2017
0 people found
this helpful
I have found all Members of staff to be courteous and prompt in dealing with matters. They are efficient and helpful. I have had no problems at all with any of the staff....
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Comment on agent fees
Reasonable
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“I had a problem with my bank not cancelling my ......”

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Mar 10,2017
Minithumbup
By: 'JO'
Mar 10,2017
0 people found
this helpful
I had a problem with my bank not cancelling my standing order on a rental property that I had with Temples. Once I got the banks error sorted, contacted Temples and Gary was very quick to respond, follow up and keep me up to date ...
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“I have dealt with Temples for the last 4 years mainly ......”

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Mar 09,2017
Minithumbup
By: 'M'
Mar 09,2017
0 people found
this helpful
I have dealt with Temples for the last 4 years mainly with Emma and Daniel but all the staff are very professional and helpful !...
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Comment on agent fees
Reasonable
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“These girls are highly professional in all aspects of there ......”

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Mar 01,2017
Minithumbup
By: 'Trevor'
Mar 01,2017
0 people found
this helpful
These girls are highly professional in all aspects of there profession. The service I have received is first class. There advise in some matters is invaluable and I constantly feel like a valued customer and so do my tenants. I have been a customer for ...
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Comment on agent fees
Good
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“Professional, organised, efficient, reliable, trustworthy. We confidently leave the property ......”

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Feb 17,2017
Minithumbup
By: 'Tracey'
Feb 17,2017
0 people found
this helpful
Professional, organised, efficient, reliable, trustworthy. We confidently leave the property in their hands to manage on our behalf and we don't have to worry about a thing....
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Comment on agent fees
Average
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By: Richard Styles
Feb 17, 2017
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Thank you for your kind words. I am glad our service has exceeded your expectations as we aim to do this on a daily basis. ...

“Very expensive process as a prospective tenant which is likely ......”

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Feb 03,2017
Minithumbdown
By: 'Marsden'
Feb 03,2017
0 people found
this helpful
Very expensive process as a prospective tenant which is likely to put a lot of tenants off. Huge amount of paperwork for the tenant which is frankly unnecessary and appears to be make-work to generate fees. Unfortunately this is not in the interest of the ...
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By: Natalie Williams (Director)
Feb 13, 2017
View all comments (1)
Thank you for your comments. I'm sorry to hear that you weren't happy with the fee or level of background checks that we carry out on prospective tenants. I understand that the referencing process can seem quite daunting, but it is necessary to reduce the risk to our landlords of entering into a tenancy with a tenant who may not be able to afford the rent or look after the property. The detail that we go into is the reason why we have 0-1% rent arrears at any time in our management book. Our ...

“Just a quick note to acknowledge all your help with ......”

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Feb 01,2017
Minithumbup
By: 'mart'
Feb 01,2017
0 people found
this helpful
Just a quick note to acknowledge all your help with our High Street Weaverham property over the last 8 years. Really appreciate the effort and professionalism your team have provided in finding the right people as tenants. You have provided a solid reliable service over this ...
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Comment on agent fees
good
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“I would highly recommend Temples to anyone looking to rent ......”

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Jan 24,2017
Minithumbup
By: 'Steve'
Jan 24,2017
0 people found
this helpful
I would highly recommend Temples to anyone looking to rent a property. Their service and professionalism is second to none. I was kept updated at every key stage of the Application process, Emma and Richard exceeded all expectations. The application process took 8 days in all....
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Comment on agent fees
Agent Fees are fair and justifiable given the level service received.
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“Excellent service received from Richard regarding a small maintenance issue ......”

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Dec 20,2016
Minithumbup
By: 'Stuart'
Dec 20,2016
0 people found
this helpful
Excellent service received from Richard regarding a small maintenance issue with our property. Richard's professional advice and guidance was invaluable and allowed us to get the problem fixed within 48 hours. Richard ensured communication between ourselves (as the landlord) and our Tenant was seamless, ensuring both ...
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“Joanna, who is currently assisting me, and all the staff ......”

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Dec 16,2016
Minithumbup
By: 'Harry'
Dec 16,2016
0 people found
this helpful
Joanna, who is currently assisting me, and all the staff at Temples are always helpful and efficient. I have no coplaints at all and would highly recommend Temples agency....
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Comment on agent fees
Fees are commensurate with other agents, no complaints, good value for money.
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“I have been a client landlord since the Northwich temples ......”

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Dec 12,2016
Minithumbup
By: 'Carole'
Dec 12,2016
0 people found
this helpful
I have been a client landlord since the Northwich temples opened. Through out the years I have dealt with most of the staff and when a new member has joined the team they have impressed with their service. The ethos of Temples is passed on. ...
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Comment on agent fees
Fees are competitive.
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“Always professional, efficient and knowledgable.Have now been using Temples ......”

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Dec 02,2016
Minithumbup
By: 'Will'
Dec 02,2016
0 people found
this helpful
Always professional, efficient and knowledgable. Have now been using Temples for nearly ten years and the service has always been fantastic. Really good team. Thank you....
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Comment on agent fees
In line with competitors although represents greater value given quality of service.
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By: Richard Styles
Dec 02, 2016
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Thank you for your kind words. I am glad we are able to offer the service you expect and manage your expectations. ...

“Great service from everyone I've spoken to at Temples in ......”

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Nov 29,2016
Minithumbup
By: 'Mandi'
Nov 29,2016
0 people found
this helpful
Great service from everyone I've spoken to at Temples in Northwich. Everyone was lovely, friendly and wanted to help me. Richard and Alistair were particularly helpful with some rather delicate matters....
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Comment on agent fees
The tenancy renewal was a little frustrating, but can't complain really on the fees in general.
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By: Richard Styles
Nov 29, 2016
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Thank you so much. I am glad we were able to help during this time. ...

“Felicity was always professional, efficient and courteous in all our ......”

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Nov 20,2016
Minithumbup
By: 'Gill'
Nov 20,2016
0 people found
this helpful
Felicity was always professional, efficient and courteous in all our dealings. If she wasn't immediately available my call was always returned promptly....
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Comment on agent fees
Good
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By: Felicity
Nov 21, 2016
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Thank you for your kind words Gill. Best Regards Felicity. ...

“Emma has been brilliant to work with and made everything ......”

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Nov 10,2016
Minithumbup
By: 'Andy'
Nov 10,2016
0 people found
this helpful
Emma has been brilliant to work with and made everything stress free. An asset to your company. Thank you Emma!...
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By: Emma Rielly
Nov 28, 2016
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Hi Andy, thank you for taking the time to review us and for your kind words. Best Regards, Emma. ...

“I have dealt with Temples for several years now and ......”

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Nov 07,2016
Minithumbup
By: 'Eva'
Nov 07,2016
1 people found
this helpful
I have dealt with Temples for several years now and have always found their service professional, prompt and excellent. Most recently, whilst I was on holiday, Alistair and Emma managed a check out, necessary repairs and check in at one of my properties, all in ...
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Comment on agent fees
Good value for money
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By: Alistair Corr
Nov 26, 2016
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Thank you for your kind words Eva, as always its a pleasure to be of help. ...

“We have always been very pleased with Temples on the ......”

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Oct 31,2016
Minithumbup
By: 'Mrs'
Oct 31,2016
4 people found
this helpful
We have always been very pleased with Temples on the rental of our property. As young property owners with our own businesses we didn't have the time to manage and find tenants. That's where we had the expert knowledge from temples with all legal advice ...
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“Richard continues to be there when things hit the fan, ......”

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Oct 27,2016
Minithumbup
By: 'Herbie'
Oct 27,2016
1 people found
this helpful
Richard continues to be there when things hit the fan, his sense of humour and ability to deliver the goods are a credit to Temples Northwich...
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“Richard has successfully managed my property for over six years. ......”

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Oct 25,2016
Minithumbup
By: 'J'
Oct 25,2016
1 people found
this helpful
Richard has successfully managed my property for over six years. Having been my own home for ten years previously Richard understands that I want to ensure that the property is kept in good working order and that it is maintained to a high standard. He ...
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Comment on agent fees
Fair
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By: Richard Styles
Oct 25, 2016
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Thank you for the kind words, we aim to exceed expectations at every opportunity and I am glad I have achieved this for you. ...

“I let out my property with temples. I have found ......”

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Oct 14,2016
Minithumbup
By: 'Sarah'
Oct 14,2016
0 people found
this helpful
I let out my property with temples. I have found them to be very professional and find it a vey hassle free process....
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Comment on agent fees
I'm very happy to pay the fees for the service.
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By: Alistair Corr
Nov 26, 2016
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Thank you for your kind words Sarah, as always its a pleasure to be of assistance. ...

“Throughout my moving process Emma has been so helpful as ......”

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Oct 05,2016
Minithumbup
By: 'Anthony'
Oct 05,2016
0 people found
this helpful
Throughout my moving process Emma has been so helpful as have the staff who I've spoke with on the phone . Very professional and dedicated .always there to help even after id moved in ,making sure things were getting done. Thank you...
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Comment on agent fees
Good
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By: Emma Rielly
Nov 28, 2016
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Hi Anthony, thank you for taking the time to review us and for your kind words. Kind Regards, Emma, ...

“Over the course of our short, six month rental, we ......”

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Oct 03,2016
Minithumbup
By: 'Christopher'
Oct 03,2016
0 people found
this helpful
Over the course of our short, six month rental, we have come into contact with Alistair, Richard, Emma, James, Natalie and Becca and I have to say you would have to go a long way to find more pleasant, courteous, efficient and helpful staff. Nothing ...
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Comment on agent fees
You gets what you pays for. Temples fees are just fine. We didn't want cheap, we wanted good - and that's exactly what we got.
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By: Alistair Corr
Nov 26, 2016
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Thank you very much for your kind words they are very much appreciated and we are very glad that we could be of assistance to you. All the best. ...

“Temples marketed my property for rental and I have been ......”

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Oct 03,2016
Minithumbup
By: 'John'
Oct 03,2016
0 people found
this helpful
Temples marketed my property for rental and I have been exceptionally happy with the attention to detail, consistent high spirited and professional attitude and high levels of positivity during this process which resulted in 2 applications very quickly and a 20% higher rental income than my previous ...
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Comment on agent fees
Very affordable fees from a Landlord perspective
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By: Natalie
Oct 14, 2016
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Thanks for the great feedback John. I trust all goes well with your new tenancy and we will see you again soon. Natalie - Director ...

“Superb communication, very professional and quick to respond to any ......”

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Oct 02,2016
Minithumbup
By: 'Mark'
Oct 02,2016
0 people found
this helpful
Superb communication, very professional and quick to respond to any questions throughout the whole letting process. Very happy with the level of service provided by Emma and temples. Very professional and efficient service from Temples. We have been our rented accommodation in Hartford for over ...
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Comment on agent fees
Very reasonable
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By: Richard Styles
Oct 03, 2016
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Thank you for the kind words. I am glad our service is efficient and professional as we strive to exceed expectations. ...

“very thorough in all aspects of the letting process and, ......”

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Oct 02,2016
Minithumbup
By: 'Andrew'
Oct 02,2016
0 people found
this helpful
very thorough in all aspects of the letting process and, importantly, good communications. very satisfied with the advice and support provided. would definitely recommend....
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Comment on agent fees
similar to other letting agents, i believe, and provides great service therefore good value.
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“All the staff that we deal with are always polite & ......”

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Sep 29,2016
Minithumbup
By: 'Gill'
Sep 29,2016
0 people found
this helpful
All the staff that we deal with are always polite & friendly as well as very professional. Also ensuring that any problem is dealt with efficiently....
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Comment on agent fees
Good
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By: Nicola Buckley
Sep 29, 2016
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Thank you very much for your kind words, we are glad you are happy with the service received from the team. Best Regards, Nicola Buckley, General Manager ...

“I have been with Temples now over 3 years , and they ......”

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Sep 19,2016
Minithumbup
By: 'Mike'
Sep 19,2016
0 people found
this helpful
I have been with Temples now over 3 years , and they have fully managed my flat with an Absolute first class and professional service , 10 out of 10 !! Cannot recommend them highly enough ....
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Comment on agent fees
Good
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By: Becca Shannon
Sep 20, 2016
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Thank you Mike for your very high praise! Kind Regards Becca ...

“Excellent lettings agent, thorough, consistent service, highly recommended, excellent communication. ......”

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Sep 16,2016
Minithumbup
By: 'Nerys'
Sep 16,2016
0 people found
this helpful
Excellent lettings agent, thorough, consistent service, highly recommended, excellent communication. We would definetly use the branch again to find.our tenants...
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By: Richard Styles
Sep 16, 2016
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Thank you Nerys for your lovely recommendation, we look forward to working with you again. Kind Regards Richard ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Temples aims to provide the highest standards of service to all Landlords and Tenants, but if you believe you have a grievance, please write in the first instance to Miss Nicola Buckley (General Manager) at Imperial Buildings, 20-22 Bull Ring, Northwich, Cheshire, CW9 5BU.
The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established in-house procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer, we will advise you in writing and confirm our revised response date.
If you remain dissatisfied with the result of the internal investigation, please contact Mrs Natalie Williams (Director) at Imperial Buildings, 20-22 Bull Ring, Northwich, Cheshire, CW9 5BU who will review the complaint and a formal written outcome of the review will be sent to you within 14 days.
Following the conclusion of the in-house review of the complaint, should you wish to take the matter further, you can refer the complaint to the Ombudsman Services. You are able to register your complaint online at www.ombudsman-services.org or in writing to Ombudsman Services: Property, PO Box 1021, Warrington, Cheshire WA4 9FE.
If you wish to register a complaint with regard to Insurance Services provided by Temples (Nantwich) Limited, you should contact Arthur J Gallagher, Metro House, Northgate, Chichester PO19 1BE. If you cannot settle your complaint with Arthur J Gallagher, you may be entitled to refer it to The Financial Ombudsman Service.
Last updated at 2:41 PM 08/07/2016 by allAgents

Awards won by Temples Lettings, Northwich CW9 5BU



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