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    Lee-Anne Rafferty Evans
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Taylors Residential Lettings

2 New Rents Ashford
Kent
TN23 1JH

01233 663266
Apr 21,2017
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Lee-Anne Rafferty Evans
By: 'Rochelle'
Apr 21,2017
0 people found
this helpful
Most unprofessional place I've dealt with to date! The manager Lee-Anne was very rude she basically told me in her opinion a two bedroom is too small for me and my two children. When I tried explaining it suited my financial need She proceeded to shout and talk over me! I asked her if the landlord had stated he didn't want to rent to a mum and two kids and she said no it was her opinion. She also said that based on her opinion she wouldn't be allowing me to view it and that if I did view the pro...
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Comment on agent fees
I'm not sure we didn't get that far.
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Nov 08,2016
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By: 'martin'
Nov 08,2016
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I find it inconceivable that Taylor's Lettings have received so many excellent reviews. My own personal experience is as follows: Firstly, If you have an issue and want it to be addressed as soon as possible, this can take anything from 2-3 weeks and requires constant active communication. The lady who deals specifically with the refunding of deposits speaks and conveys information in such draconian way, is not willing to discuss any issues you have and her mannerisms border on rude every ...
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Comment on agent fees
Ridiculously high
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By: Robert Taylor
Nov 24, 2016
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Dear Mr Surridge We are extremely sorry you feel your experience with Taylors Lettings has been negative in any way. In relation to how repairs have been handled during your tenancy, I note that, during your year in the property, you have only reported two issues รขโ‚ฌโ€œ a faulty hob we got replaced within 3 days of being reported and, later, faults with the bathroom and kitchen taps that unfortunately did take several weeks to resolve due to delays in your landlord approving the expend ...
Nov 14,2015
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By: 'SG'
Nov 14,2015
0 people found
this helpful
they are just thieves!!! many fees to be paid, in check out they are not happy with high standard cleaning if you don£t pay for it to a professional company when they NEVER do it for me when I moved to live in the property!!! just a bunch of thieves!! and also they do harassment to you if you are not happy with what they- their clients want!!! never ever used this company to rent out a property!!...
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What agent could do to change your mind?
why tenants has to pay fees when the landlords are already paying money to hire all their services, they get paid twice for the same job
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Comment on agent fees
why tenants has to pay fees when the landlords are already paying money to hire all their services, they get paid twice for the same job
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By: Robert Taylor
Oct 06, 2016
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Dear Sandra We are somewhat perplexed by your comments. As you will be aware, the property you rented through Taylors Lettings was professionally cleaned throughout prior to your occupation with new carpeting fitted, this being fully detailed within an independently compiled inventory and check-in report, signed and agreed with yourself. The terms of your tenancy agreement require you to leave the property in the same state of cleanliness as at the start of your tenancy. The check-out report c ...
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33% customers were satisfied with fees 33% accuracy of agent's valuations
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