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    Caroline
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Taylors Estate Agents

32-36 Allhallows Bedford
Bedfordshire
MK40 1LN

01234 739921

Apr 22,2015
Minithumbdown
By:
Apr 22,2015
3 people found
this helpful
Promises of phone calls broken again and again, no one knows what is going on and you are promised good service but after saying you will buy, they want to wash their hands of you. May I remind them that they have two clients for every purchase. The seller, who is PAYING them, and the purchaser who is enabling them to get paid. If the don't delever good service, the next time the buyer wants to move or buy another property, are they likely to go to Taylors again? If they want to sell a prope...
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What agent could do to change your mind?
Take an interest in ensuring a sale actually goes through in a reasonable period. Don't rely on one good person in the office Phone back when you say you will Stop being a bunch of bad salesmen. We handed you this on a plate and still you failed. Think about the bigger picture of repeat custom
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Apr 15,2015
Minithumbdown
By:
Apr 15,2015
1 people found
this helpful
Went into the branch on Friday to sign up to emails regarding properties. The agent I dealt with asked me all the basic questions which were fine. He then proceeded to try and hard sell me their mortage consultancy. I told him that I was not interested more than 5 times, stating that I had a family friend who was a mortgage advisor. He then said well yes I understand it from your perspective but I still think you should talk to our consultants... Being a management student, I replied, I am a bus...
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Jun 19,2014
Minithumbdown
By:
Jun 19,2014
3 people found
this helpful
Attempted to view two properties in the bedford area. Got the usual "so when can we book you in to see our mortgage advisor?" and as soon as I mentioned I was already sorted, he lost interest. After a few chasing calls, so did I. The people who've selected Taylors to sell their house (presumably without doing any research) have my deepest sympathies. I shudder to think how many potential customers their turning away simply for the sake of a mortgage commission....
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What agent could do to change your mind?
Just been honest and told me they weren't interested in any viewings unless we used their mortgage broker. Would\'ve saved me phone calls.
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Apr 14,2014
Minithumbdown
By:
Apr 14,2014
0 people found
this helpful
These guys are terrible. I\'ve just caught them screening people looking to view their properties. Twice i was told properties i was interested in were sold, and then on getting my wife to phone separately they became available. So if you\'re looking to sell to them for all you know you have buyers but taylors arent telling you. How very ethical!...
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What agent could do to change your mind?
I think the agents behaviour is unacceptable -they also aggresively push their mortgage brokers
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £65,000
  • Max: £200,000

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