• Steve Boone
    Steve Boone
  • Ian Ward FNAEA
    Ian Ward FNAEA
  • upload your photo
    Steve Bolton
  • Angela Brockwell
    Angela Brockwell
  • Phil Cole
    Phil Cole
  • Conor Pick
    Conor Pick
  • Kirsty Smith
    Kirsty Smith
  • Jo Ward
    Jo Ward
No description for branch.
Symonds & Reading

5 Chatsworth Road Worthing
West Sussex
BN11 1LY

01903 235623
Aug 17,2017
Minithumbup
Ian Ward FNAEA
Phil Cole
By: 'Maggie Cooper'
Aug 17,2017
0 people found
this helpful
Well At last , I am settlling in my home , forever..I coudn,t be happier Ians branch in Worthing and Roger in Ferring have helped me cope without resorting to excessive choclate box eating I completed on the 27th July and keep pinching myself of my luck at meeting Ian , who suggested I move to a new buid flat Thank You...
read full review
Comment on agent fees
Good...All of the staff put a lot of work and humour Nothing was too much trouble for them I value customer service highly
Was this helpful? Yes
Aug 11,2017
Minithumbup
Angela Brockwell
By: 'Robert & Elaine'
Aug 11,2017
0 people found
this helpful
Would highly recommend very professional from start to finish. Always willing to help as we had to go back a few times for different things. Thank you ....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Aug 10,2017
Minithumbup
Angela Brockwell
By: 'Robert & Elaine'
Aug 10,2017
0 people found
this helpful
Very helpful and friendly from start to end, gave us the opportunity to go back several times for different things would defiantly recommend them. Thank you...
read full review
Comment on agent fees
N/a
Was this helpful? Yes
Aug 03,2017
Minithumbup
Angela Brockwell
Kirsty Smith
By: 'David Coyte-Smith'
Aug 03,2017
0 people found
this helpful
Angela, Kirsty, Phil and Ian all deserve medals for putting up with our protracted house sale, we cannot ever thank them all enough for the hard work, perseverance and patience that has seen us safely into our new home. They all went far beyond what we could have expected, as they not only dealt with our sale but had to nurse and cajole the people we were buying from due to the fact that their agent was based online and gave no real assistance during the whole process. Due to an unexpected tur...
read full review
Comment on agent fees
Symonds charged us a flat fee for our sale and they were worth every penny.
Was this helpful? Yes
Jul 12,2017
Minithumbup
Phil Cole
Kirsty Smith
By: 'Jeanne'
Jul 12,2017
0 people found
this helpful
I have used Phil before in the sale of a property and both times he has been a first class estate agent - the best in Worthing!! Very calm attitude, highly skilled negotiator and goes the extra mile in customer service. Kirsty is also a lovely bright personality, always willing to help and on the ball as to what is happening with all the sales. First class service all round. I always recommend Symonds and Reading to all my friends and associates!...
read full review
Comment on agent fees
Fees are what I would have expected. But with Symonds and Reading you get better value for money because of the above average after sale service that you receive.
Was this helpful? Yes
Jun 28,2017
Minithumbup
Ian Ward FNAEA
Angela Brockwell
By: 'Sarah and steve'
Jun 28,2017
1 people found
this helpful
I couldn't praise the team highly enough. Ian, Angela and the team stepped in for us when we were having trouble with our other agents and it was a breath of fresh air. It was so nice to get honest reliable feedback on our property sale and coming up with new ideas to help get under offer. All through to exchange and completion they have been amazing, so reliable and happy to chase all parties for us. If we sell again I wouldn't ever go elsewhere....
read full review
Comment on agent fees
Very reasonable fees.
Was this helpful? Yes
May 24,2017
Minithumbup
Phil Cole
By: 'Jan'
May 24,2017
1 people found
this helpful
I would use Phil again if I had to move again ever thing went through so quick and easy and I was kept updated all the time . Thankyou Phil....
read full review
Was this helpful? Yes
May 14,2017
Minithumbup
Phil Cole
By: 'Alan & wife!'
May 14,2017
1 people found
this helpful
Just to say Phil and his colleagues are top notch. Our sale wasn't without issues but they were beyond the control of the team! From day one Phil took exceptional care to keep us updated and everything moving along. I wouldn't hestitate in recommending Symond & Reading. If you want someone you can trust and rely on,Phil is the chap. Thanks sincerely for a great and professional job....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Apr 18,2017
Minithumbup
Phil Cole
Kirsty Smith
By: 'Alan'
Apr 18,2017
2 people found
this helpful
Fantastic service provided by Phil and his staff in selling what will probably go down in history as the most difficult, protracted private sale of a leasehold property! Despite enormous difficulties encountered from day 1, Phil and staff acted throughout in a totally professional, friendly manner, often going above and beyond normal expectations. I cannot recommend them highly enough. Thank you!...
read full review
Comment on agent fees
Very reasonable, particularly given the protracted nature of the sale (nothing whatsoever to do with Symonds & Reading).
Was this helpful? Yes
Mar 09,2017
Minithumbup
Angela Brockwell
Phil Cole
By: 'Janette'
Mar 09,2017
2 people found
this helpful
I have dealt with both Phil on my first attempted purchase (which unfortunately fell through) and then Angela on my successful purchase. Throughout the whole process each of them were beyond helpful, nothing was too much trouble, even to the extent of Phil giving us a lift home when we got caught without jackets in a very heavy thunderstorm. Angela kept me fully informed and I always felt that I could call her and arrange visits to the property whilst the sale was ongoing. Overall a very good ex...
read full review
Comment on agent fees
I felt the fees were the going rate and for the work carried out by the team fully justified.
Was this helpful? Yes
Jan 30,2017
Minithumbup
Angela Brockwell
By: 'Fantastic service'
Jan 30,2017
2 people found
this helpful
Thank you so much Angela, you were amazing throughout the whole process. You always kept in touch which we appreciated given it was our first home and really made your customer service personal to us. We would recommend you and the company as you were informative, kind and created such excitement for us on the day of collecting the keys. Thank you for everything Rebecca and Chris Corbett x x...
read full review
Was this helpful? Yes
Jan 30,2017
Minithumbup
Angela Brockwell
Kirsty Smith
By: 'A Smith'
Jan 30,2017
2 people found
this helpful
From the initial viewing with Kirsty to the completion of the sale with Angela it has been a pleasure. As usual, Ian and Phil were always there as a back up! Very professional, communication excellent. It didn't matter which member of the team I spoke to they were all fully informed and up to speed with the latest information. A very BIG thank you to you all....
read full review
Comment on agent fees
Agents fee's were one of the best in town.
Was this helpful? Yes
Jan 27,2017
Minithumbup
Angela Brockwell
By: 'Kevin'
Jan 27,2017
1 people found
this helpful
I recently purchased a flat. Angela acted for the seller. There were some unavoidable complications. Bearing in mind that I was not her client, the effort and charm that Angela put into keeping me informed was seriously impressive. I have dealt with very many people and Angela is one of the nicest and most professional....
read full review
Was this helpful? Yes
Jan 20,2017
Minithumbup
Angela Brockwell
Steve Bolton
By: 'Allison Watts'
Jan 20,2017
2 people found
this helpful
We recently bought a home through Symonds & Reading. I dealt directly with Angela who was charming, efficient and friendly at all times. She always returned calls and emails, doing her absolute best to get any information I asked of her. The whole team were really helpful and proactive. Exactly what you would hope for from an estate agents....
read full review
Comment on agent fees
NA
Was this helpful? Yes
Jan 18,2017
Minithumbup
Phil Cole
By: 'The whites'
Jan 18,2017
2 people found
this helpful
Very helpful. We had unnecessarily issues to do with the lease extension. Phil was hounded by us almost daily. Without any negativity he fought our corner. The other staff were very helpful too....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jan 17,2017
Minithumbup
By: 'T&B'
Jan 17,2017
2 people found
this helpful
I was very happy with the performance of Ian Ward and his team at Symonds Reading. They were very courteous and professional and sold my bungalow in under two days! They we're knowledgable and very understanding in difficult situations. Well above average and fee arrangement very competitive and acceptable....
read full review
Comment on agent fees
Agent fees very good - better than average!
Was this helpful? Yes
Jan 13,2017
Minithumbup
Ian Ward FNAEA
By: 'Lucinda Rolf'
Jan 13,2017
2 people found
this helpful
Ian has gone the extra mile in facilitating the purchase of my new house.Always courteous, informative and following through on communication through some bumps in exchange with the purchasers. Particularly helpful as I am new to the area....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Jan 13,2017
Minithumbup
Ian Ward FNAEA
Angela Brockwell
By: 'Lee Vincent'
Jan 13,2017
2 people found
this helpful
The most helpful and trustworthy estate agents we dealt with as buyers. Staff we're always a pleasure and would find out any answers to our questions. Really was a 5* service and they even gave us a bottle of fizz on our completion which was a really nice touch. 5* estate agents and I think if we ever come to sell, we know who we will go to first. Lee & Nikii...
read full review
Was this helpful? Yes
Jan 11,2017
Minithumbup
Angela Brockwell
Phil Cole
By: 'Chris'
Jan 11,2017
2 people found
this helpful
Great people to work with, helpful, friendly & professional. I probably drove them to drink at times but they didn't waver & saw my sale through to the end. Highly recommended. Chris.....
read full review
Comment on agent fees
Negotiated a fair fee that was acceptable to all.
Was this helpful? Yes
Sep 05,2016
Minithumbup
Phil Cole
By: 'Buyer'
Sep 05,2016
2 people found
this helpful
They were very helpful and always very responsive when communicating. We would definitely use them again if we were to sell....
read full review
Was this helpful? Yes
Aug 04,2016
Minithumbup
By: 'John'
Aug 04,2016
2 people found
this helpful
very pleased with all of letting team,dealt mainly with Kirsty. They have just let a property in Ferring for me for the 3rd time,achieving the full rent. They kept me informed throughout the whole process in a pleasant and highly professional manner and I would certainly recommend them. J F Ferring....
read full review
Comment on agent fees
fair price
Was this helpful? Yes
May 12,2016
Minithumbup
Steve Boone
By: 'Sally'
May 12,2016
1 people found
this helpful
Steve has sold 2 properties in Worthing for us in the last 2 years. The first was a difficult sale with lots of bumps along the way. The second was smooth and extremely fast. In both cases Steve was helpful, professional, friendly and always on the ball....
read full review
Was this helpful? Yes
Apr 21,2016
Minithumbup
Steve Boone
By: 'e.s'
Apr 21,2016
0 people found
this helpful
Very pleased with Symonds Reading. They let my Cottage quickly and professionaly. I was given great service by Kirsty and Steve and I recommend them highly....
read full review
Was this helpful? Yes
Feb 17,2016
Minithumbup
By: 'Viv'
Feb 17,2016
0 people found
this helpful
Symonds and reading have just let our flat and found everyone extremely efficient ,helpful and polite.We would have no hesitation in recommending them and would definitely use their service again....
read full review
Comment on agent fees
Very happy with the agents fees .
Was this helpful? Yes
Feb 12,2016
Minithumbup
Phil Cole
By: 'R. Kampa'
Feb 12,2016
0 people found
this helpful
Have bought two properties through Symonds Reading. On this occasion through Phil at the Chatsworth Rd branch. He was excellent - kept in touch, found suitable properties, very proactive and professional. A pleasure to work with....
read full review
Was this helpful? Yes
Dec 06,2015
Minithumbup
By: 'Sara'
Dec 06,2015
1 people found
this helpful
Very helpful, respectful and responsive- even when I changed my mind about things! Will now be using Symonds & Reading to fully manage the property as I rent it out...
read full review
Was this helpful? Yes
Nov 25,2015
Minithumbup
Steve Boone
Conor Pick
By: 'Chris Budleigh'
Nov 25,2015
3 people found
this helpful
A really good service from Steve and Conor. This wasn't an easy sale with the purchaser dropping out and then coming back again, but they maintained the same high level of professional calm and good humour throughout. Thoroughly recommended !...
read full review
Was this helpful? Yes
Nov 06,2015
Minithumbup
Steve Boone
Angela Brockwell
By: 'James'
Nov 06,2015
5 people found
this helpful
We sold our property through Symonds Reading in July this year. I decided to use this agent as i was very impressed with them when we were looking to buy our first property a couple of years ago. The whole team but in particular Angela and Steve made what is a very stressfull situation a very pleasant one. I was kept in the loop the whole time and will certainly use them again in the future....
read full review
Was this helpful? Yes
Oct 23,2015
Minithumbup
Phil Cole
Conor Pick
By: 'Judit'
Oct 23,2015
3 people found
this helpful
Everyone in the office is amazing! Dealt with Phil Cole, Conor, Ian and Steve Bolton, not for the first time for selling and buying and they have been most helpful, the communication is outstanding, we had every day contact, updates, they have been chasing up the people (buyer, vendor, solicitor, mortgage company banks, etc.) throughout the whole process to make it happen as quickly as possible. Dealt with our stress and anxiety every day, always been polite, calm and reassuring, very profession...
read full review
Was this helpful? Yes
Oct 17,2015
Minithumbup
Angela Brockwell
Phil Cole
By: 'Jane Wakeford'
Oct 17,2015
2 people found
this helpful
My property chain did not go well, but every member of the staff gave 100% to helping me. We got there in the end and I was very satisfied with all the staff who could not have been more professional....
read full review
Was this helpful? Yes
Areas covered
  • BN11
  • Worthing
  • BN12
  • Lancing
  • BN13
  • Littlehampton
  • BN14
  • BN15
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £39,500
  • Max: £550,000

Letting
  • Min: £0
  • Max: £0

NAEA TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
8 0 6 0 78 0 69 0 1 1
Steve Boone Steve Boone
Branch Manager
57 reviews

About Steve I've worked locally as an Estate Agent for 14 years and I have a passion, maybe an obsession, for providing all my clients the best service possible. In an industry where View full profile
Ian Ward FNAEA Ian Ward FNAEA
Director
24 reviews

About Ian My wife and I have owned Symonds Reading for just over 12 years having previously worked within estate agency since 1978! (I can just about remember starting). I believe our View full profile
Steve Bolton - no image available Steve Bolton
2 reviews

About Steve No description set View full profile
Angela Brockwell Angela Brockwell
Senior Negotiator
18 reviews

About Angela No description set View full profile
Phil Cole Phil Cole
Assistant Manager
29 reviews

About Phil No description set View full profile
Conor Pick Conor Pick
5 reviews

About Conor No description set View full profile
Kirsty Smith Kirsty Smith
4 reviews

About Kirsty No description set View full profile
Jo Ward Jo Ward
0 reviews

About Jo No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Our fees are based on the property that is to be sold and
can be tailored to each individual. please contacts us for more information
on fees for the sale of your property.
Last updated at 3:12 PM 19/07/2016 by allAgents

Complaints Procedure

Please contact the relevant Branch manager Steve Boone for
Worthing or Roger Curtiss for Ferring at which point your complaint will be
escalated to one of our directors.
Last updated at 3:12 PM 19/07/2016 by allAgents

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Make an Enquiry



?>