Swallows Property Letting
Frome, BA11
2.1/5, 11 reviews
27% recommended
75% lettings valuation accuracy
50% lettings fee satisfaction
No company information

...left to get your reviews in for the
2021 allAgents Estate & Letting Agents Awards


Opening Hours
Address

Swallows Property Letting
4 The Bridge
Frome
Somerset
BA11 1AR
01373 463002

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 75% 50% £675 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 3 1 5 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Property Redress Scheme
Latest Properties
Swallows Property Letting Branches (view all )

“stay away!!...”

Share on :
Jan 18,2021
Minithumbdown
By: 'sam'
Jan 18,2021
0 people found
this helpful
Went to view a property that was on the same land as a lovely lady who owns converted stables. We were toured around by her as she was happy to do so. Andrew then turned up and immediately gave off an arrogant way about him. ...
read full review
Was this helpful? Yes

“As a landlord, I rent out 2 properties throug......”

Share on :
Oct 30,2019
Minithumbup
By: 'Ms'
Oct 30,2019
0 people found
this helpful
As a landlord, I rent out 2 properties through Swallows and have done for several years now. To date I have found them very professional and thorough and better than other agents in both the Frome and Bath areas I used in the past. So far ...
read full review
Was this helpful? Yes

“We made the huge mistake of dealing with Swa......”

Share on :
Jul 19,2019
Minithumbdown
By: 'Jon'
Jul 19,2019
0 people found
this helpful
We made the huge mistake of dealing with Swallows in Frome.Moved into our property Sept.2018 with a number of issues that were to be attended to as soon as we moved in.Just 2 items were done, as of today we still have a heating/...
read full review
Was this helpful? Yes

“Avoid them!...”

Share on :
Apr 18,2019
Minithumbdown
By: 'Tam'
Apr 18,2019
1 people found
this helpful
Unprofessional, discriminatory and rude. I went in to ask these ladies some questions as I was interested in renting and I was told that I wouldn't get a place, as I was a single parent on a low income - even though I have the ...
read full review
Was this helpful? Yes

“Poorly managed - lack of communication....”

Share on :
Jul 16,2018
Minithumbdown
By: 'Tower'
Jul 16,2018
3 people found
this helpful
Poor management overall - Swallows referred to the wrong property twice by e-mail to the landlord - hugely unprofessional. Communication limited and deadlines never met financially despite written terms of service....
read full review
Comment on agent fees
Shockingly out of touch with reality.
Was this helpful? Yes

“Very difficult to deal with, sly. Did nothing to help ......”

Share on :
Feb 04,2018
Minithumbdown
By: 'pen1'
Feb 04,2018
5 people found
this helpful
Very difficult to deal with, sly. Did nothing to help when needed, Not honest with tenant or landlord.. would not recommend.....
read full review
Comment on agent fees
Total rip off.. money for nothing..
Was this helpful? Yes

“I truly cannot express fully how helpful and kind they ......”

Share on :
Oct 26,2017
Minithumbup
By: 'Elizabeth'
Oct 26,2017
2 people found
this helpful
I truly cannot express fully how helpful and kind they all were in Swallows. Particularly Claire, who I felt really went beyond what her job called for to help us move into our new home. She was compassionate and empathic, beautiful to discover within this ...
read full review
Comment on agent fees
it is as it is..
Was this helpful? Yes

“During our entire tenancy Swallows made us feel unworthy human ......”

Share on :
Aug 03,2017
Minithumbdown
By: 'Disgruntled'
Aug 03,2017
5 people found
this helpful
During our entire tenancy Swallows made us feel unworthy human beings Everything we requested was ignored or denied People rent for a variety of reasons not always because they are unemployed/unable to buy/benefit scroungers. We have been treated with prejudice & *, receiving intimidating, offensive ...
read full review
Comment on agent fees
Rather expensive for little return - the Agent is only on the side of the Landlord NOT the tenant. No support whatsoever for the tenant
Was this helpful? Yes

“Swallows have taken over our property from another agency in ......”

Share on :
Feb 21,2017
Minithumbup
By: 'A.'
Feb 21,2017
0 people found
this helpful
Swallows have taken over our property from another agency in the area, and what a difference. They have efficiently dealt with problems that already existed at the property and have been quick in responding to communication. I would heartily recommend them to any landlord. Thanks ...
read full review
Was this helpful? Yes

“Overall a very poor experience, including:1. Overcharged for minor works ......”

Share on :
Apr 11,2014
Minithumbdown
By: 'Bobdoone'
Apr 11,2014
13 people found
this helpful
Overall a very poor experience, including: 1. Overcharged for minor works e.g. £75 to mow and prune a very small garden! 2. Refused to get 3 quotes for a major repair (over £3000), and told "why do you need 3 quotes, you earn enough from the property"! 3. Very difficult to ...
read full review
Was this helpful? Yes

“I should state at the start that as well as ......”

Share on :
Jan 16,2014
Minithumbdown
By: 'WARNING'
Jan 16,2014
15 people found
this helpful
I should state at the start that as well as renting houses for the last 7 years I am also a landlord. I could write an entire essay and back it up with pictures but all I can say is that our experience with this company ...
read full review
What agent could do to change your mind?
Gone out of business
Attached Filesnbsp;
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Swallows Property Letting, Frome BA11 1AR


As Seen On

Find the Best Agent to
Sell or Rent Your Home