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Swallows Property Letting

4 The Bridge Frome
BA11 1AR

01373 463002
Aug 03,2017
By: 'Disgruntled WILTS'
Aug 03,2017
1 people found
this helpful
During our entire tenancy Swallows made us feel unworthy human beings Everything we requested was ignored or denied People rent for a variety of reasons not always because they are unemployed/unable to buy/benefit scroungers. We have been treated with prejudice & *, receiving intimidating, offensive phone calls & emails from Caroline who didn't research her facts before threatening that we could never rent again. Renting through this agent has caused much distress & we advise peopl...
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Comment on agent fees
Rather expensive for little return - the Agent is only on the side of the Landlord NOT the tenant. No support whatsoever for the tenant
Was this helpful? Yes
Feb 21,2017
By: 'A. Wallace'
Feb 21,2017
0 people found
this helpful
Swallows have taken over our property from another agency in the area, and what a difference. They have efficiently dealt with problems that already existed at the property and have been quick in responding to communication. I would heartily recommend them to any landlord. Thanks again Claire....
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Was this helpful? Yes
Apr 11,2014
By: 'Bobdoone'
Apr 11,2014
9 people found
this helpful
Overall a very poor experience, including: 1. Overcharged for minor works e.g. £75 to mow and prune a very small garden! 2. Refused to get 3 quotes for a major repair (over £3000), and told "why do you need 3 quotes, you earn enough from the property"! 3. Very difficult to get hold of them e.g. sent 3 emails with no response after 3 working days. 4. Charges for change of tenant are excessive (compare the local competition). 5. Tenant informed us they also have a very...
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Was this helpful? Yes
Jan 16,2014
Jan 16,2014
11 people found
this helpful
I should state at the start that as well as renting houses for the last 7 years I am also a landlord. I could write an entire essay and back it up with pictures but all I can say is that our experience with this company was just terrible. They lied, they did nothing and they ended up taking deposit money off us and I have since found out that they know the cause of damage was natural as I had explained but still took our money anyway If you rent off them be prepared to hear the phrase &quo...
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What agent could do to change your mind?
Gone out of business
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
50% customers were satisfied with fees 100% accuracy of agent's valuations
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Claire  - upload your photo Claire
1 reviews

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