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SW19 Estate Agents

119 Merton Road South Wimbledon, London
Greater London
SW19 1EH

020 8544 2828
Website not available

Properties for Sale
Properties to Rent

Dec 08,2017
Minithumbdown
By: 'Richard burch'
Dec 08,2017
1 people found
this helpful
Absolutely waste of time very unprofessional, after even accepting the demanding price to rent a house this agent was still wants to increase the price more then what they advertised on right move!please avoid them if you want to save your time...
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Comment on agent fees
Very bad
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Aug 27,2015
Minithumbup
By: 'RTB'
Aug 27,2015
0 people found
this helpful
Me and my girlfriend recently moved to Wimbledon and dealt with Andy. He has been extremely helpful and always there for any enquiries or questions we may have. We always get a quick response and always with a professional and happy manner. Would recommend for ...
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Jul 15,2015
Minithumbup
By: 'Jav'
Jul 15,2015
0 people found
this helpful
I have recently sold my property through SW19 Estate Agents, and i could not be more pleased with the service that i received. I specifically dealt with Ryan, Samuel and Hayley and found them all to be professional, knowledgeable and approachable. It was good to ...
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May 04,2015
Minithumbup
By: 'Jenice'
May 04,2015
1 people found
this helpful
As discussed on the phone, I just wanted to send a quick email to yourself and Genta to say thank you for all your hard work with our new home. The last agency we used messed us around a lot and were never very helpful, ...
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Apr 21,2015
Minithumbup
By: 'Lauren Costa'
Apr 21,2015
0 people found
this helpful
I simply cannot thank the team at SW19 enough for making the purchase of my first house a dream! I had started the process with Lauristons, but their poor smarmy attitude lead me to SW19. Luke Bennett handled any worries I had and was on ...
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Comment on agent fees
All fees were well deserved. I cannot rate them highly enough. A TRULY personable experience with a great team.
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Mar 13,2015
Minithumbup
By: 'jenn'
Mar 13,2015
0 people found
this helpful
I am very happy with the service that Genta provided us with for attaining our new property. She helped us make a typically stressful time run smoothly. She was more than happy to answer any questions i had. We are extremely pleased with the property ...
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Mar 13,2015
Minithumbup
By: 'maggy'
Mar 13,2015
0 people found
this helpful
we are now tenants of a property which we rented through SW19 estate agents. We are very greatful to have met Genta as this being the first time we are renting somewhere in the UK it was a stressful time, but Genta has helpful and ...
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Feb 16,2015
Minithumbup
By: 'Rob Dyson'
Feb 16,2015
0 people found
this helpful
From start to finish, SW19 were brilliant! My wife and I were selling the first property we bought together and I was keen to use an agency that appreciated the uniqueness of the flat and its qualities, and would get us a fair market price. ...
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Dec 01,2014
Minithumbdown
By: 'MZZ'
Dec 01,2014
6 people found
this helpful
The agent is incompetent, they do not respond to emails, just take your money and disappear. Neither are they worthy as letting agents, I had to chase them for what seemed like forever and a day to be issued with my tenancy agreement, Inventory on ...
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Comment on agent fees
Given the level of service is rock bottom, I don\'t think they should be charging a fee at all.
Was this helpful? Yes
Dec 01,2014
Minithumbdown
By: 'Never Work With SW19'
Dec 01,2014
4 people found
this helpful
It hasn't been long since we've been dealing with them but has had terrible experiences with them. They not only have an incompetent team but the whole company is poorly managed - it's like the company is being run by circus clowns - on second ...
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What agent could do to change your mind?
They lie. They don\'t respond to emails or messages. They are extremely incompetent.
Attached Files
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By: Luke
Dec 13, 2014
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SW19 took over the management of this property with effect from 1st December 2014. I feel the writer of this review is very misleading to readers as we not responsible for the property prior to this date, and in my opinion it is clear her frustrations and points are as a result of the previous management company for which we cannot be held responsible for. Since taking on the management of this property my Property Manager has visited the property and addressed all outstanding issues to which m ...
Feb 14,2014
Minithumbdown
By: 'B'
Feb 14,2014
8 people found
this helpful
Appalling agent, rude, incompetent and should be avoided at all costs!!! Initially keen to get the deal done, form a vendors point of view terrible as all viewings were put on hold whilst my offer was accepted, in excess of 20 viewings cancelled, good for me ...
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What agent could do to change your mind?
Nothing - there is nothing even wild horses could do to make me go back to them!!
Attached Files
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By: B
Mar 06, 2014
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The Ombudsman and the OFT are looking into this, as you know, not only have you have responded to them, you have been cc'd in on correspondence!!!! The case comes before them for review in April and i will happily publish the findings on here for you. Perhaps with so many complaints you cannot recall them individually, I quite agree the numbers of viewings and offers is information that should only be communicated to vendors, hence my surprise at it being communicated to myself!! I was most sur ...
Dec 20,2013
Minithumbup
By: 'SJA'
Dec 20,2013
2 people found
this helpful
Letting Agencies have a notoriously bad reputation but SW19 really are a breath of fresh air. They are completely honest, open and so helpful. Even though I ended up renting a property through another agency (the worst I have ever dealt - Lauristons), Luke is ...
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Nov 25,2013
Minithumbup
By: 'Robert Clark'
Nov 25,2013
1 people found
this helpful
I should like to commend everyone I dealt with at SW 19 Estate Agents for their professionalism in handling the sale of my property, and Hayley Higgs of the sales prgression team in particular. The issues involved were not always straightforward and she discharged her responsibilities ...
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Nov 22,2013
Minithumbup
By: 'Client'
Nov 22,2013
0 people found
this helpful
I used SW19 to sell my property and I cannot thank them enough for the outstanding service that has been provided. Hayley is the Sales Progresser and she has been fantastic all the way during quite a stressful time. She was informative and meticulous in ...
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Nov 07,2013
Minithumbup
By: 'E Jones'
Nov 07,2013
0 people found
this helpful
I would recommend using SW19.com without hesitation. I sold & purchased a house via them and found the team I worked with informative, professional, honest and reliable. At the point of completion my sellers had not moved out. I spoke with SW19.com and ...
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Aug 11,2013
Minithumbup
By: 'Morris'
Aug 11,2013
0 people found
this helpful
I chose SW19 Estate Agents because they were recommended to us by a friend. They attended the property the next day after calling them to look at it. They advised how I could get the upper most monthly rental on the flat by doing minor ...
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Jun 14,2013
Minithumbup
By: 'Nad'
Jun 14,2013
1 people found
this helpful
Luke Bennett was very helpful, professional and pleasant to deal with. This is the fourth time I have let my property through SW19 and on this occasion it took only one viewing. I am very pleased with the services provided and I would happily recommend ...
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May 23,2013
Minithumbup
By: 'Nicolina Andall'
May 23,2013
9 people found
this helpful
Absolutely OUTSTANDING service from SW19 - can\'t recommend them highly enough. Have used them for my property for about 4 years on a full let and management basis. Brilliant. They find tenants quickly. Any issues with tenants are professionally and confidently sorted out without hassle ...
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Apr 28,2013
Minithumbup
By: 'Sub1234'
Apr 28,2013
0 people found
this helpful
I just bought a flat from sw19 estate agents and I am very satisfied with the service provided by both Ryan, who showed us the property initially, and Hayley. They were very helpful and always acted in a professional manner. My calls and emails were ...
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Apr 26,2013
Minithumbup
By: 'Tom'
Apr 26,2013
0 people found
this helpful
Thoroughly professional, efficient and polite. SW19 provided good advice and did what they said they would do. Once our sale was agreed the after sales team were a great help in contacting the various solicitors and other agents to make sure everything went smoothly. Would ...
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Apr 10,2013
Minithumbup
By: 'Barbara'
Apr 10,2013
0 people found
this helpful
Some initial communication problems at the very beginning, however the staff have gone the extra mile to rectify this. All the staff were extremely pleasant, helpful and gave good customer service,especially Hayley, David and Luke. I would most definately recommend to friends....
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Feb 23,2013
Minithumbup
By: 'Mrs S'
Feb 23,2013
1 people found
this helpful
I was looking for a house for nearly 3 years and David Priestley at SW19 was brilliant. He listened to what I wanted and really seemed to understand my needs. He persevered until he found me the perfect home and the sale proceeded smoothly with the ...
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By: Luke
Mar 16, 2013
View all comments (1)
Thank you for your comments. Luke Bennett Director ...
Feb 22,2013
Minithumbdown
By: 'Max'
Feb 22,2013
15 people found
this helpful
Terrible agency - completely unprofessional and unhelpful. After phoning to make a complaint about their service, it seems that the rot stems from the top: Luck the MD firstly hangs up on our first conversation, so I call back only for someone to tell me ...
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What agent could do to change your mind?
Terrible agency - completely unprofessional and unhelpful. After phoning to make a complaint about their service, it seems that the rot stems from the top: Luck the MD firstly hangs up on our first conversation, so I call back only for someone to tell me that he has to go and move his car! Then in our second conversation, he was completely unhelpful and implied that I was the problem - then again shouted and put the phone down on Never use this agency
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By: Payman Rezania
May 04, 2013
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The reviews are clear Mr Bennett - SW19 is run in an unprofessional way. I didn't want a priority viewing s you mentioned - I just didn't want to view it with a bunch of other buyers...my prerogative as a client you claim to work for. Mr Branch was rude and completely uninterested in my disappointment to arrive to a block viewing without notification. If you had told me it was a block viewing I would not have taken time off work to view it. How is that working for the client? ...
Feb 18,2013
Minithumbdown
By: 'George'
Feb 18,2013
11 people found
this helpful
Worst then typical estate agent. Never mentioned that landlord lives upstairs, nor that the flat was full of mould, never said anything about landlord\'s additional conditions until we paid deposit (and it was too late to back of, as we would loose it). Generally, ...
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By: Luke
Feb 20, 2013
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In response to the above points it is not a requirement for landlords to state if they reside above or nearby a let property, in fact a common reason why estate agents are instructed, is that the landlord wishes to remain anonymous and not be involved directly with tenents in the management of their let property. Often a landlord residing close to his or her property can be a benefit as should an issue arise they are easily contactable and a situation can be remedied quickly. If the property has ...
Dec 26,2012
Minithumbup
By: 'Helen'
Dec 26,2012
1 people found
this helpful
Really helpful from the first moment. They maintained constant and efficient contact with the seller and myself . Friendly and helpful....
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Dec 07,2012
Minithumbup
By: 'Caroline'
Dec 07,2012
0 people found
this helpful
We sold our house through SW19 and had a very good experience. We were selling in a quiet market but Richard gave us good advice on selling, Louise and Ryan always gave us lots of warning of viewings, had a good knowledge of the house/ ...
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Dec 06,2012
Minithumbup
By: 'Paul Tavener'
Dec 06,2012
1 people found
this helpful
I was shown the flat by Genta who had lots of detail about the flat and the landlord. Genta gave me her mobile number and made it easy for me to contact her to take the flat. We also delt with Tamara Abbot and Charlene ...
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Dec 05,2012
Minithumbup
By: 'Jenny Scott'
Dec 05,2012
0 people found
this helpful
I had a positive experience with SW19. Both David and Hayley were consistently friendly and helpful and good communicators. When something went wrong they were quick to own up to a mistake and to apologize for it and then they made sure that they did ...
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Nov 04,2012
Minithumbdown
By: 'Sam'
Nov 04,2012
9 people found
this helpful
Utterly useless. Never respond to emails promptly, when they finally respond they are rude and arrogant. Unprofessional, seem unaware of basic tenancy laws and see you as a cash cow....
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Oct 22,2012
Minithumbup
By: 'Kenny Chow'
Oct 22,2012
0 people found
this helpful
The service from SW19 has been nothing short of wonderful for us after the initial buyer & agent gave us a nightmare to deal with by pulling out of the chain at the last minute. With the house we are purchasing at risk, they managed ...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
80% customers were satisfied with fees 60% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £320,000
  • Max: £450,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 2 6 5 9 2 5 0 1 3

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by SW19 Estate Agents, London SW19 1EH

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