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    Didn't bother introducing herself
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Sutton Kersh & Co

40/42 Allerton Road Liverpool

0151 734 066
Website not available

Properties for sale
Properties for rent
Jul 04,2015
Didn\'t bother introducing herself
By: 'Anthony'
Jul 04,2015
3 people found
this helpful
Rude and unprofessional service. Failed to read application form correctly and dismissive to my wife who attended the office. Application form had post it note stuck on top saying 'Sit on application. Doesn't earn enough'. If they had bothered to read application form correctly would have known that not only are we both salaried but self employed as well and accountants' information was provided on form. Paid to provide a service to both customers and landlords and failing miserably at both. W...
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What agent could do to change your mind?
Read forms correctly. Be professional and courteous to customers and don't attach incredibly rude notes to forms when you haven't done your job properly.
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May 21,2015
mr lawton
By: 'billy'
May 21,2015
5 people found
this helpful
Please read this carefully. My advice to anyone is to not go anywhere there these people. My experience has left me thousands of pounds out of pocket, using these people. They will take your money for managing your property and that is it. I had to contact them regular asking for my rent and invoices but only to receive every excuse possible for not having them. They play down serious issues you really need to know about regarding your property ie there has been a small incident........the f...
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What agent could do to change your mind?
To be totally honest
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Comment on agent fees
Was this helpful? Yes
By: Mr Lawton
May 22, 2015
View all comments (1)
Dear Mr Mullen, I regret that you have chosen to vent your frustrations on a public forum however you have not been transparent with the facts. Your property was let with your knowledge and consent to a transitional care agency and the young tenant had residential care workers staying with him at the property 24 hours per day. The tenant took good care of the property for the first 12 months and following a favourable inspection of the property the tenancy was renewed, with your knowledge and ...
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
50% customers were satisfied with fees 50% accuracy of agent's valuations
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