“The worst service ever, don't use them!...”
1 Star Review
Aug 31,2023
By:
'Francesca'
Aug 31,2023
Branch: Liverpool, 40-42 Allerton Road
Services: Sales (Prospective customer)
Sold price: £325000
Would you recommend?: No
Postcode: L25
Branch: Liverpool, 40-42 Allerton Road
Sales (Prospective customer)
Sold price: £325000
Postcode: L25
2
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The worst service ever, don't use them, they are only interested in get money out of you without any kind of human respect. Absolutely awful!...
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“Do not rent with this company. They will leav......”
1 Star Review
Feb 01,2023
By:
'Tammy'
Feb 01,2023
Branch: Liverpool, 40-42 Allerton Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: L25
Branch: Liverpool, 40-42 Allerton Road
Lettings (as a Tenant)
Postcode: L25
0
people found
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Do not rent with this company. They will leave you with a property that is not safe. We have had severe black mould & unsafe electrics for 2 years and nothing is being done about it....
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“Had a nasty surprise when I completed on an a......”
1 Star Review
Jul 14,2022
By:
'gaz'
Jul 14,2022
Branch: Liverpool, 40-42 Allerton Road
Services: I bought a property using them
Sold price: £50000
Would you recommend?: No
Postcode: LA14
Branch: Liverpool, 40-42 Allerton Road
I bought a property using them
Sold price: £50000
Postcode: LA14
0
people found
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Had a nasty surprise when I completed on an auction property. The small print in legal pack said I was responsible for sellers legal and auction fees without any amounts specified. Upon completion the buying and selling auction fees I was expected to pay equated ...
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“We gave our property to Sutton Kersh to find ......”
1 Star Review
May 30,2022
By:
'Nat'
May 30,2022
Branch: Liverpool, 18 West Derby Village
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: HA9
Branch: Liverpool, 18 West Derby Village
Lettings (as a Landlord)
Postcode: HA9
3
people found
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We gave our property to Sutton Kersh to find us a tenant. They found a really dodgy tenant who sub letted our property and left after just one month. We had no choice but to let them give notice as it was messy and the ...
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3
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“Sold my house in August 2021 . Everyone we de......”
5 Star Review
Oct 20,2021
By:
'J'
Oct 20,2021
Branch: Liverpool, 18 West Derby Village
Services: Sales (as a Vendor)
Sold price: £160000
Would you recommend?: Yes
Postcode: L4
Branch: Liverpool, 18 West Derby Village
Sales (as a Vendor)
Sold price: £160000
Postcode: L4
0
people found
this helpful
Sold my house in August 2021 . Everyone we dealt with were great, if I ever sell again I would use the west derby branch again. Thank you to Peter and his team....
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“Our chain suffered due to having sutton kersh......”
2 Star Review
Feb 01,2021
By:
'Ben M'
Feb 01,2021
Branch: Liverpool, 40-42 Allerton Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: L19
Branch: Liverpool, 40-42 Allerton Road
Sales (Prospective customer)
Postcode: L19
0
people found
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Our chain suffered due to having sutton kersh in it. Sutton kersh sold the first property in our chain (we were 3). After three months the first buyer pulled out, having started no mortgage, searches or enquries. However sutton kersh had no followed up.
With the ...
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“Just completed on a house sale. Popped down t......”
1 Star Review
Jan 30,2021
By:
'Maureen'
Jan 30,2021
Branch: Liverpool, 18 West Derby Village
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: L14
Branch: Liverpool, 18 West Derby Village
Sales (as a Buyer)
Postcode: L14
0
people found
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Just completed on a house sale. Popped down to west derby office all excited to pick keys up and was left outside in the rain with the guy looking at me while he was on the phone. Was it really too much trouble to just ...
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“Absolutely disgusting, staff have ignored pho......”
1 Star Review
Jun 19,2020
By:
'Chi'
Jun 19,2020
Branch: Liverpool, 40-42 Allerton Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: L24
Branch: Liverpool, 40-42 Allerton Road
Lettings (as a Tenant)
Postcode: L24
4
people found
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Absolutely disgusting, staff have ignored phone calls, voicemails and emails for the last 3 months and when we visit them face to face they tell us to call them? How when no one answers and when they do they respond ‘we will get back to you ...
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4
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“PATHETICI am an investor and over the last ......”
1 Star Review
Dec 12,2019
By:
'kevin'
Dec 12,2019
Branch: Liverpool, 30-32 Exchange Street East
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: L3
Branch: Liverpool, 30-32 Exchange Street East
Sales (Prospective customer)
Postcode: L3
3
people found
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PATHETIC
I am an investor and over the last 2 years their guide prices are nowhere near the mark, today I wanted to bid on a piece of land, guide price £100,000 it went for over 300,000. This is one of many, they are just wasting everybodys time, ...
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3
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“Rude agents on the phone. Interrupt the custo......”
1 Star Review
Sep 30,2019
By:
'Alice'
Sep 30,2019
Branch: Liverpool, 30-32 Exchange Street East
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: L1
Branch: Liverpool, 30-32 Exchange Street East
Sales (Prospective customer)
Postcode: L1
2
people found
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Rude agents on the phone. Interrupt the customer speaking. Try to talk over you. No customer service training there. When called out said you interrupt us we interrupt you. No if you cant do people skills go get another job......
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“Avoid at all cost!! They never respond, bad p......”
1 Star Review
Jul 30,2019
By:
'Lukasz'
Jul 30,2019
Branch: Liverpool, 30-32 Exchange Street East
Services: Sales (Prospective customer)
Sold price: £165000
Would you recommend?: No
Postcode: L7
Branch: Liverpool, 30-32 Exchange Street East
Sales (Prospective customer)
Sold price: £165000
Postcode: L7
1
people found
this helpful
Avoid at all cost!! They never respond, bad phone manner, getting through to them is very difficult. Overall customer service is very disappointing. I have put an offer and its been 4 weeks and I'm still waiting to receive a response. After constant phone calls and ...
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“Avoid, absolutely useless...”
1 Star Review
Apr 04,2019
By:
'FSK'
Apr 04,2019
Branch: Liverpool, 40-42 Allerton Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: L17
Branch: Liverpool, 40-42 Allerton Road
Lettings (as a Tenant)
Postcode: L17
2
people found
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Never respond to emails. Demand to reschedule multiple times for even the simplest tasks. Only interested in getting money out of you....
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Comment on agent fees
Criminal.
2
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“Don't go through them...”
1 Star Review
Jan 07,2019
By:
'John'
Jan 07,2019
Branch: Liverpool, 40-42 Allerton Road
Services: Lettings (as a Tenant)
Rent PCM: £400
Would you recommend?: No
Postcode: L4
Branch: Liverpool, 40-42 Allerton Road
Lettings (as a Tenant)
Rent PCM: £400
Postcode: L4
0
people found
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PLEASE PLEASE DONT USE THIS ESTATE AGENT!
I moved in to a property in Walton around 3 years ago and it was an absolute nightmare.
Picked keys up fine. Got to the house and it was clear that it hadn't been cleaned, under the couch was ...
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Comment on agent fees
I didn't mind paying the fees they were at the standard price, but when I renewed my tenancy I had to pay an additional fee which is a bit of a joke as it's just a piece of paper saying the term has been extended for another year and the rest of the contract t&c's remain the same.
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“Dessappointed, Damaged...”
1 Star Review
Nov 02,2018
By:
'Fake,'
Nov 02,2018
Branch: Liverpool, 30-32 Exchange Street East
Services: Lettings (as a Landlord)
Sold price: £105000
Would you recommend?: No
Postcode: L3
Branch: Liverpool, 30-32 Exchange Street East
Lettings (as a Landlord)
Sold price: £105000
Postcode: L3
0
people found
this helpful
I was wrongly advised, Sutton Kersh, on behalf of the âfake buyerâ Ms Lampitt, forced me to empty the flat for selling it as a condition for going a head with the sale as a request from the âfake buyerâ and on the day of ...
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Comment on agent fees
Expensive , but no sale no fee thanks God!!!
0
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1 Star Review
Aug 03,2018
By:
'Eadaoin'
Aug 03,2018
Branch: Liverpool, 30-32 Exchange Street East
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: L39
Branch: Liverpool, 30-32 Exchange Street East
Lettings (as a Tenant)
Postcode: L39
1
people found
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Try and avoid Sutton Kersh at all costs, when first going to view the property no one turned up to show us around (should have been the first red flag) and instead we where shown around by the tenants, naively we still rented the flat ...
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Comment on agent fees
Ridiculous, three tenants moving into the property and they had the audacity to try and charge us for a third set of keys after paying a £125 additional applicant fee
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“Useless and disinterested...”
1 Star Review
Jul 21,2018
By:
'James'
Jul 21,2018
Branch: Liverpool, 30-32 Exchange Street East
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: L8
Branch: Liverpool, 30-32 Exchange Street East
Lettings (as a Tenant)
Postcode: L8
0
people found
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Let a property from SK and had absolutely no information about utilities etc had to do a lot of research to find out myself.
Many items/utilities not working. Reported as broken but never fixed by them.
Lost keys and it took them a full 2 ...
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“do not use this company. arranged a viewing and told ......”
1 Star Review
Apr 05,2017
By:
'sophie'
Apr 05,2017
Branch: Liverpool, 30-32 Exchange Street East
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CH47
Branch: Liverpool, 30-32 Exchange Street East
Lettings (as a Tenant)
Postcode: CH47
5
people found
this helpful
do not use this company. arranged a viewing and told the girl i did not have a mobile phone so please correspond via email/ then sent 2 further emails and another phone call the day before the viewing confirming i would be going but would not ...
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Comment on agent fees
no comment
5
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“Unprofessional service from day one rude staff who dont care ......”
1 Star Review
Mar 23,2017
By:
'Robert'
Mar 23,2017
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: L99H
Sales (Prospective customer)
Postcode: L99H
6
people found
this helpful
Unprofessional service from day one rude staff who dont care if you sell or not 5 times people never arrived sure they make people up to keep you with them disgracefull lack of knowledge of the work tbey do do not go with this crowd...
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Comment on agent fees
Nevet use them
6
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“Rude and unprofessional service. Failed to read application form correctly ......”
1 Star Review
Jul 04,2015
By:
'Anthony'
Jul 04,2015
Branch: Liverpool, 40-42 Allerton Road
Services: Lettings (Prospective customer)
Rent PCM: £800
Would you recommend?: No
Postcode: L18
Branch: Liverpool, 40-42 Allerton Road
Lettings (Prospective customer)
Rent PCM: £800
Postcode: L18
7
people found
this helpful
Rude and unprofessional service. Failed to read application form correctly and dismissive to my wife who attended the office. Application form had post it note stuck on top saying 'Sit on application. Doesn't earn enough'.
If they had bothered to read application form correctly would ...
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What agent could do to change your mind?
Read forms correctly. Be professional and courteous to customers and don't attach incredibly rude notes to forms when you haven't done your job properly.
Attached Filesnbsp;
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“Please read this carefully. My advice to anyone is to ......”
1 Star Review
May 21,2015
By:
'billy'
May 21,2015
Branch: Liverpool, 40-42 Allerton Road
Services: Property Management
Sold price: £120
Would you recommend?: No
Postcode: L15
Branch: Liverpool, 40-42 Allerton Road
Property Management
Sold price: £120
Postcode: L15
8
people found
this helpful
Please read this carefully. My advice to anyone is to not go anywhere there these people.
My experience has left me thousands of pounds out of pocket, using these people. They will take your money for managing your property and that is it. I had ...
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What agent could do to change your mind?
To be totally honest
Attached Filesnbsp;
Comment on agent fees
NA
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“Don't know where to start from coz in last 3 months ......”
1 Star Review
Mar 13,2015
By:
'Mansoor'
Mar 13,2015
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: No
Postcode: L73
Lettings (as a Tenant)
Rent PCM: £450
Postcode: L73
3
people found
this helpful
Don't know where to start from coz in last 3 months i had many many prob with the flat only thing about the flat is location apart from that's its a piece of crap sorry to say but it is, moldy bedroom, in start i was ...
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What agent could do to change your mind?
sutton kersh never ever again in my life and thats what i ll suggest to other people friends family everyone a strong NO
Attached Filesnbsp;
Comment on agent fees
i am living here living my wife and they charged me 200 for it coz for 1 person its 120 n for 2 its 200 no gud at all
3
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“We sold our property after it being on the market ......”
2 Star Review
Jul 08,2014
By:
'Julie'
Jul 08,2014
Branch: Liverpool, 8 Tithebarn Street
Services: Sales (as a Vendor)
Sold price: £89000
Would you recommend?: No
Postcode: L9
Branch: Liverpool, 8 Tithebarn Street
Sales (as a Vendor)
Sold price: £89000
Postcode: L9
15
people found
this helpful
We sold our property after it being on the market with Sutton Kersh for over 2 years. Brenda was terrble, she ignored all our calls and when she did get back to us, instead of apologising she was so oblivious to our situation and made us ...
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15
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“I had the misfortune of dealing with the 2 mature women ......”
2 Star Review
Mar 28,2011
By:
'Dirk'
Mar 28,2011
Branch: Liverpool, 8 Tithebarn Street
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode:
Branch: Liverpool, 8 Tithebarn Street
Sales (as a Buyer)
Postcode:
11
people found
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I had the misfortune of dealing with the 2 mature women who work at Sutton Kersh in County Road, Walton, Liverpool. I can only assume that they mustn't get on with each other outside of their professional capacity as they don't appear to communicate with one ...
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