• claim your profile
    Alia Iqbal
  • claim your profile
    Rosena Cahill
No description available.
Surelet

11 Northview, Burton Road,
Derbyshire
DE23 6FS

01332 775322

Nov 18,2016
Minithumbdown
By:
Nov 18,2016
0 people found
this helpful
Absolutely awful! Rented 2 properties through them. After moving into the second one we discovered that for an entire 6 and a half year tenancy our deposit had not been protected. When it came to getting it back He (owner of company) made up lots of issues. It was only when I challenged this that we found out deposit was not protected. So to cover his tracks he then went and paid it into the scheme, after the tenancy ended!! Needless to say he did not get away with this. Very deceitful behaviour...
read full review
Comment on agent fees
Hundreds of pounds to send a reference to himself!
Was this helpful? Yes
Sep 15,2015
Minithumbdown
By:
Sep 15,2015
0 people found
this helpful
Absolutey terrible .I booked a appointment to view a property after 1 1/2 hrs drive 3 mins before the appointment they cancelled without even an apology. ill never use these again....
read full review
Was this helpful? Yes
Sep 17,2014
Minithumbup
By:
Sep 17,2014
4 people found
this helpful
After an absolutely terrible experience with a very Big Derby Letting Agency and Landlord where we had to call in Enviromental Health I was very wary of who to use when finding a property for myself, my wife and 2 year old Daughter. Luckily we came across Surelet on the Rightmove website. At the very first property we looked at we were met by a very nice man who unlike the others did not want to just use us to meet targets to receive a bonus or try to put us under pressure to take an unsuitable...
read full review
Was this helpful? Yes
Oct 29,2013
Minithumbdown
By:
Oct 29,2013
1 people found
this helpful
My experience of Surelet has been a terrible one from the beginning. When we agreed to move in it was on the understanding that the dirty carpets would be cleaned, the soiled mattress would be removed and the property cleaned to a reasonable standard. The day came to move in, first, Surelet had failed to provide us with a car park fob to enter and also gave us the wrong gate code, luckily a neighbour gave us the details. When we entered the property, it was in a filthy state with the soiled matt...
read full review
What agent could do to change your mind?
They could have provided us with accurate legal advice, adhered to the laws in regards to our requests for the landlords information sooner, provided us with the gate code and correct key fobs, cleaned the property as they had promised, actually helped sort out our eviction situation which was brought about in part by their lack of action.
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 1 2 0 0 0 0 0 1
Alia Iqbal - upload your photo Alia Iqbal
2 reviews

About Alia No description set View full profile
Rosena Cahill - upload your photo Rosena Cahill
1 reviews

About Rosena No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Surelet, DE23 6FS

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours


Find the Best Agent to
Buy, Sell or Rent Property