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    Emma
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Surelet

9-11 St James Street Derby
Derbyshire
DE1 1QT

01332 775322
Sep 26,2017
Minithumbdown
Emma
By: 'Dissapointed'
Sep 26,2017
1 people found
this helpful
The service is disastrous! Everyone was aware on our moving in date but no one was willing to do anything until we pay application fee (even though we have provided all our details and contracts). We were not able to view the property beforehand so we requested the pictures which we got two days before moving in date and realised that there is reconstruction taking place in the apartment! The agent did not provide any details about this before when we confirmed. Absurd. The extra fees are ridicu...
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Comment on agent fees
£200 Application fee (+£100 per additional applicant) £100 Guarantor fee £120 Arrangement fee
Was this helpful? Yes
By: Jahangir Iqbal
Sep 26, 2017
View all comments (1)
I am disappointed that you have had a poor experience. Please can you provide me with further details of the situation, property address and your details such that I can look into the matter further for you. We pride ourselves at Sure Sales and Lettings with providing a good service, your feedback is much appreciated, and I am more than happy to look into this further for you. Please call us on 01332 775322 or alternatively email on derby@surepropertygroup,com ...
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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0% customers were satisfied with fees 0% accuracy of agent's valuations
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Awards won by Surelet, Derby DE1 1QT

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