This letting agent was used by our landlord in conjunction with our recent tenancy. We looked for a cost effective property that we wouldn't struggle to pay rent and bills however after des coding to rent this property off Surelet we discovered the many fees attached to renting through their service. Not only did we find their initial inspection and inventory fees, admin costs and final inspection and inventory fees very expensive. We were made to pay £1200 bond for a £475 property i...
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What agent could do to change your mind?
Reasonable admin and inspection fees
Not take photographs on inspection
Do not ask inappropriate questions about how often you clean the property when the property is clearly in excellent condition.
Chase landlords when fixtures are broken and remnants are willing to replace items at own cost.
Resolve damp issues and chase landlord when no response has been gained especially when there is a newborn baby in the property.
If passing on deposit information give correct details
- Block Management
- Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees
% accuracy of agent's valuations
Price range of properties reviewed
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Awards won by Surelet, Carmarthen SA31 2BS