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23 Pensarn Road Carmarthen
SA31 2BS

01267 240081
Website not available

Properties for sale
Properties for rent
Dec 29,2016
By: 'Fay'
Dec 29,2016
0 people found
this helpful
Being new to the rental market, I decided to use an agent to let my property. I'm very glad I chose Surelet Carmarthen. Helpful, flexible, professional, and mindful of my wishes in the type of tenant I wanted. Nothing was too much trouble, and every phone call to their office was answered where possible, and where it wasn't, say, due to busy periods, was always followed up with a callback. I was so impressed with their overall professionalism that I didn't hesitate in contacting them again wh...
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Comment on agent fees
You get what you pay for
Was this helpful? Yes
Nov 25,2016
By: 'New in Carmarthen'
Nov 25,2016
12 people found
this helpful
Terrible service- moved into a room in a house in carmarthen - in the viewing I told them there was not a fridge - they hadn't noticed this!! I was assured one would be provided by early the following week. I also pointed out minor things like missing light bulbs etc. After 2 weeks of false promises +lies I did the light bulbs myself + provided a tempory cover for the hole in the wall which they'd failed to show me at the viewing. It took 4 weeks and 2 days to get a fridge despite constant phon...
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Was this helpful? Yes
Apr 07,2014
By: 'Scott'
Apr 07,2014
25 people found
this helpful
This letting agent was used by our landlord in conjunction with our recent tenancy. We looked for a cost effective property that we wouldn't struggle to pay rent and bills however after des coding to rent this property off Surelet we discovered the many fees attached to renting through their service. Not only did we find their initial inspection and inventory fees, admin costs and final inspection and inventory fees very expensive. We were made to pay £1200 bond for a £475 property i...
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What agent could do to change your mind?
Better communication Reasonable admin and inspection fees Not take photographs on inspection Do not ask inappropriate questions about how often you clean the property when the property is clearly in excellent condition. Chase landlords when fixtures are broken and remnants are willing to replace items at own cost. Resolve damp issues and chase landlord when no response has been gained especially when there is a newborn baby in the property. If passing on deposit information give correct details
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 50% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
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