“Sure property solutions are a big rip off for......”
1 Star Review
Aug 31,2023
By:
'Busymum'
Aug 31,2023
Branch: Brighton, 31 Upper St James Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: BN2
Branch: Brighton, 31 Upper St James Street
Lettings (Prospective customer)
Postcode: BN2
1
people found
this helpful
Sure property solutions are a big rip off for University Students. They take a holding deposit of £115. Usually there are at least 5 people letting a property. If anyone has to pull out of the tenancy they lose their holding deposit. That is fine, but the ...
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1
people found
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“Sure Property were excellent...”
5 Star Review
Jul 26,2019
By:
'Ruth'
Jul 26,2019
Branch: Brighton, 31 Upper St James Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: BN1
Branch: Brighton, 31 Upper St James Street
Sales (as a Buyer)
Postcode: BN1
0
people found
this helpful
Sure Property was the estate agents that my vendor used. They were excellent in their part of the sale. The chain was long and stressful but Kate kept me thoroughly updated, was reassuring and helped alleviate some of the pressure that was being put upon ...
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0
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“Excellent client focused care...”
5 Star Review
Aug 21,2018
By:
'Tracey'
Aug 21,2018
Branch: Brighton, 31 Upper St James Street
Services: Sales (as a Vendor)
Sold price: £185000
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 31 Upper St James Street
Sales (as a Vendor)
Sold price: £185000
Postcode: BN2
0
people found
this helpful
Kate has worked her socks off for me over the past few months. She has kept in contact and updated me every step of the way whilst I was selling my property. She is professional, available and great to work with. She anticipates everything and ...
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Comment on agent fees
Good
0
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5 Star Review
Jul 30,2018
By:
'Louise'
Jul 30,2018
Branch: Brighton, 31 Upper St James Street
Services: Sales (as a Vendor)
Sold price: £393000
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 31 Upper St James Street
Sales (as a Vendor)
Sold price: £393000
Postcode: BN2
0
people found
this helpful
Kate and Zena have been fantastic to work with for both the sale of my property and new purchase. They've been so supportive, proactive and communicative it what has been a bumpy process (due to third parties, not Sure). They've helped me overcome challenges from ...
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Comment on agent fees
Good
0
people found
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“Property professionals who stand out from the crowd...”
5 Star Review
Jul 20,2018
By:
'JamesH'
Jul 20,2018
Branch: Brighton, 31 Upper St James Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BN1
Branch: Brighton, 31 Upper St James Street
Lettings (as a Landlord)
Postcode: BN1
1
people found
this helpful
Sure Property Solutions provide a refreshingly transparent and professional service that really makes them stand out from the crowd. Zena Trow, the business owner, runs a very tight ship and her small team of handpicked staff work seamlessly together under Sure's delightful branch manager Kate ...
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Comment on agent fees
Good
1
people found
this helpful
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5 Star Review
Jul 13,2018
By:
'James'
Jul 13,2018
Branch: Brighton, 31 Upper St James Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 31 Upper St James Street
Sales (as a Vendor)
Postcode: BN2
0
people found
this helpful
Kate and Zena have ensured that the management and subsequent sale of our house has been hassle free and always professional. Thank you!...
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0
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5 Star Review
Jul 11,2018
By:
'Richard'
Jul 11,2018
Branch: Brighton, 31 Upper St James Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BN1
Branch: Brighton, 31 Upper St James Street
Sales (as a Vendor)
Postcode: BN1
0
people found
this helpful
I approached Sure Property Solutions because they were recommended to me.
Sure Property Solutions helped me by selling my flat.
They managed a difficult transaction to a positive conclusion.
I liked that they were approachable and readily available and had a good understanding of the ...
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Comment on agent fees
Good
0
people found
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“An Agency who value People not just Property...”
5 Star Review
Apr 12,2018
By:
'Karen'
Apr 12,2018
Branch: Brighton, 31 Upper St James Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN1
Branch: Brighton, 31 Upper St James Street
Lettings (as a Tenant)
Postcode: BN1
0
people found
this helpful
I have been a renter all My adult life...a long time!
I have been so impressed by the care and attention of the staff at Sure Property Solutions.
A key broke in the lock to the communial front door.
The staff ensured that everyone ...
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0
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5 Star Review
Apr 03,2018
By:
'Reuben'
Apr 03,2018
Branch: Brighton, 31 Upper St James Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: BN1
Branch: Brighton, 31 Upper St James Street
Sales (as a Buyer)
Postcode: BN1
0
people found
this helpful
Kate was thorough, professional, transparent and very friendly throughout our interactions with her. Would definitely recommend Sure to anyone looking for a reliable estate agent that treats you like an actual person, not just a potential buyer. Thanks Kate!...
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0
people found
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“Excellent and so helpful...”
5 Star Review
Apr 03,2018
By:
'Jen'
Apr 03,2018
Branch: Brighton, 31 Upper St James Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 31 Upper St James Street
Sales (as a Buyer)
Postcode: BN2
0
people found
this helpful
Kate and the whole team at Sure property have been amazing helping us buy our forever home in Brighton. From start to finish the service we've had has been phenomenal, even when we hit some really difficult challenges that were outside our control. Can't thank ...
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0
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“fantastic friendly service...”
5 Star Review
Mar 26,2018
By:
'Sarah'
Mar 26,2018
Branch: Brighton, 31 Upper St James Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 31 Upper St James Street
Lettings (as a Landlord)
Postcode: BN2
0
people found
this helpful
When we decided to rent out our home in Brighton for the first time the fantastic and friendly service we received from the team at Sure was invaluable. Our only regret is that there isn't an office in London so we could rent our flat ...
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0
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“I sold my house through Sure and found the whole ......”
5 Star Review
Jan 24,2018
By:
'Jamie'
Jan 24,2018
Branch: Brighton, 31 Upper St James Street
Services: Sales (as a Vendor)
Sold price: £465000
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 31 Upper St James Street
Sales (as a Vendor)
Sold price: £465000
Postcode: BN2
0
people found
this helpful
I sold my house through Sure and found the whole process completely stress free. Zena and her team are very professional but also personal and always available to answer any questions or concerns you might have. I highly recommend Sure Property Solutions....
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Comment on agent fees
Very good agent fees.
0
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“Zena has an amazing and dedicated team, who all work ......”
5 Star Review
Nov 29,2017
By:
'Helen'
Nov 29,2017
Branch: Brighton, 31 Upper St James Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BN1
Branch: Brighton, 31 Upper St James Street
Lettings (as a Landlord)
Postcode: BN1
0
people found
this helpful
Zena has an amazing and dedicated team, who all work extremely hard and complement each other really well. They have been a great assistance to us over the last few years.
We used Sure Property Solutions as estate agents for the sale of our property ...
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Comment on agent fees
Great value for money
0
people found
this helpful
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Yes
“Fantastic and highly professional service provided from Adam, Zena and ......”
5 Star Review
Aug 27,2017
By:
'THarper'
Aug 27,2017
Branch: Brighton, 31 Upper St James Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 31 Upper St James Street
Lettings (as a Landlord)
Postcode: BN2
0
people found
this helpful
Fantastic and highly professional service provided from Adam, Zena and others. Communication is always quick, informative and actionable. I've been very please with the tenants they have found in the past few years....
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Comment on agent fees
Fees are good.
0
people found
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“My son has just finished his rental of one year ......”
5 Star Review
Aug 10,2017
By:
'Beverley'
Aug 10,2017
Branch: Brighton, 31 Upper St James Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 31 Upper St James Street
Lettings (as a Tenant)
Postcode: BN2
0
people found
this helpful
My son has just finished his rental of one year on a uni house which was let through Sure Property. As a parent it can be a testing time when your child leaves home and can often be very stressful especially when they have chosen ...
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Comment on agent fees
The agents fees were what I was expecting for a rental property in the heart of Brighton. No hidden fees.
0
people found
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“Really pleased with the service I recieved from Zena, Kelly & ......”
5 Star Review
Jul 17,2017
By:
'Helen'
Jul 17,2017
Branch: Brighton, 31 Upper St James Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BN1
Branch: Brighton, 31 Upper St James Street
Lettings (as a Landlord)
Postcode: BN1
0
people found
this helpful
Really pleased with the service I recieved from Zena, Kelly & Adam. I was amazed at how fast & efficiently they found new tenants. Throughtout the process I felt in very safe hands and being looked after by experts which was very reassuring and made it all ...
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Comment on agent fees
Very reasonable.
0
people found
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“Zena was excellent! great mortgage advisor, quick precise and happy ......”
5 Star Review
Jun 19,2017
By:
'Adele'
Jun 19,2017
Branch: Brighton, 31 Upper St James Street
Services: They arranged our mortgage
Would you recommend?: Yes
Postcode: BN21
Branch: Brighton, 31 Upper St James Street
They arranged our mortgage
Postcode: BN21
0
people found
this helpful
Zena was excellent! great mortgage advisor, quick precise and happy to work at weekends and push the request on to meet deadlines.
Unlike many other advisors she did everything needed to satisfy my request, with very reasonable rates and no fuss. Highly recommended!!...
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Comment on agent fees
Very good
0
people found
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Yes
“I am taking the time to review both Zena and ......”
5 Star Review
Jun 09,2017
By:
'CMJ'
Jun 09,2017
Branch: Brighton, 31 Upper St James Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 31 Upper St James Street
Lettings (as a Landlord)
Postcode: BN2
0
people found
this helpful
I am taking the time to review both Zena and Adam because I have recently had absolutely faultless service from both of them. They have a calm, measured approach to property management which is just a joy to deal with. I have total faith in ...
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Comment on agent fees
Very appropriate fee structure and genuine value for money.
0
people found
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“Extremely efficient, friendly, professional and very organised throughout. Adam and ......”
5 Star Review
May 07,2017
By:
'Alexandra'
May 07,2017
Branch: Brighton, 31 Upper St James Street
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: Yes
Postcode: BN3
Branch: Brighton, 31 Upper St James Street
Lettings (as a Tenant)
Rent PCM: £750
Postcode: BN3
0
people found
this helpful
Extremely efficient, friendly, professional and very organised throughout. Adam and team were great. Highly recommend. Thank you, I will use you again! Alexandra Marriott...
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“Adam has been absolutely brilliant. We completed on our flat, ......”
5 Star Review
May 04,2017
By:
'Lisa'
May 04,2017
Branch: Brighton, 31 Upper St James Street
Services: Lettings (as a Landlord)
Rent PCM: £750
Would you recommend?: Yes
Postcode: BN3
Branch: Brighton, 31 Upper St James Street
Lettings (as a Landlord)
Rent PCM: £750
Postcode: BN3
0
people found
this helpful
Adam has been absolutely brilliant. We completed on our flat, buy to let, at 11:00 on the Friday and Adam arranged to come to the flat, with the photographer and the floor planner at 14:00 and managed to arrange for the flat to be on rightmove to ...
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Comment on agent fees
Very good value. We have 3 flats we rent out through Sure on a full management basis.
0
people found
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“By far the most reliable, professional and efficient agents I ......”
5 Star Review
May 02,2017
By:
'Charlie'
May 02,2017
Branch: Brighton, 31 Upper St James Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BN3
Branch: Brighton, 31 Upper St James Street
Lettings (as a Landlord)
Postcode: BN3
0
people found
this helpful
By far the most reliable, professional and efficient agents I have dealt with in my years of renting and purchasing properties. Sure Property Solutions provided an excellent service and went the extra mile to ensure that everything ran smoothly. I wouldn't hesitate to recommend them ...
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0
people found
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“Zena and her team have managed our property in Brighton ......”
5 Star Review
Apr 24,2017
By:
'Julia'
Apr 24,2017
Branch: Brighton, 31 Upper St James Street
Services: Property Management
Rent PCM: £1295
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 31 Upper St James Street
Property Management
Rent PCM: £1295
Postcode: BN2
0
people found
this helpful
Zena and her team have managed our property in Brighton for nearly 4 years. From the first time we met Zena and experienced her warm and professional manor were enormously impressed. Zena has promptly found us fabulous tenants on two occasions. She has maintained our property ...
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Comment on agent fees
as expected for service
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“As a landlord and having had nightmare agents for many ......”
5 Star Review
Mar 13,2017
By:
'VM'
Mar 13,2017
Branch: Brighton, 31 Upper St James Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BN3
Branch: Brighton, 31 Upper St James Street
Lettings (as a Landlord)
Postcode: BN3
0
people found
this helpful
As a landlord and having had nightmare agents for many years, Zena and her team are a breath of fresh air.
Honest, straight forward, proactive, great communication and they truly know their stuff. Give them a go, you will not be disappointed :)...
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Comment on agent fees
Fees are very competitive for the gold standard service they provide.
0
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“We moved into our property in 2015 and have always been ......”
5 Star Review
Feb 14,2017
By:
'Louise'
Feb 14,2017
Branch: Brighton, 31 Upper St James Street
Services: Lettings (as a Tenant)
Rent PCM: £1295
Would you recommend?: Yes
Postcode: BN29
Branch: Brighton, 31 Upper St James Street
Lettings (as a Tenant)
Rent PCM: £1295
Postcode: BN29
0
people found
this helpful
We moved into our property in 2015 and have always been impressed with the professionalism of Sure Property. The process of moving in went smoothly and Adam carried out an inspection partway through our first year. We have continually felt Sure Property have not only our ...
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Comment on agent fees
The fees are fair for the standard of service they have delivered.
0
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“As students living in Brighton, I would highly recommend you ......”
5 Star Review
Sep 20,2016
By:
'Harry'
Sep 20,2016
Branch: Brighton, 31 Upper St James Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN19
Branch: Brighton, 31 Upper St James Street
Lettings (as a Tenant)
Postcode: BN19
0
people found
this helpful
As students living in Brighton, I would highly recommend you use Sure as your letting agent. They have been incredibly helpful and relaxed about renting our place. They have also helped us out a number of occasions with giving us time to find a new ...
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Comment on agent fees
Good
0
people found
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Yes
“I've been with Zena Trow and her excellent team at ......”
5 Star Review
Sep 07,2016
By:
'Peter'
Sep 07,2016
Branch: Brighton, 31 Upper St James Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 31 Upper St James Street
Lettings (as a Landlord)
Postcode: BN2
0
people found
this helpful
I've been with Zena Trow and her excellent team at Sure Property Solutions for a long time.... They have been extremely professional and helpful in managing my portfolio.
Their advice and guidance re property refurbishment/tenants has been superb - they have my best interests ...
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Comment on agent fees
Good
0
people found
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Yes
“Amazingly helpful professional and very knowledgable team of people. Zena ......”
5 Star Review
Jul 17,2016
By:
'Regina'
Jul 17,2016
Branch: Brighton, 31 Upper St James Street
Services: Lettings (as a Landlord)
Rent PCM: £1150
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 31 Upper St James Street
Lettings (as a Landlord)
Rent PCM: £1150
Postcode: BN2
0
people found
this helpful
Amazingly helpful professional and very knowledgable team of people. Zena has accepted to manage my property with a nightmare tenant already living in my property. She was not only able to share her excellent advice how to best deal with the nonpaying tenant but also ...
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Comment on agent fees
Good
0
people found
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Yes
“I have used sure property solutions twice for renting a ......”
5 Star Review
May 27,2016
By:
'Jenny'
May 27,2016
Branch: Brighton, 31 Upper St James Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: RM2
Branch: Brighton, 31 Upper St James Street
Lettings (as a Landlord)
Postcode: RM2
0
people found
this helpful
I have used sure property solutions twice for renting a property and found them very thorough, helpful and professional. I would definitely use than again.
They kept me informed of the progress and acted very quickly....
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Comment on agent fees
Very fair
0
people found
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“Zena and her team have provided us with a fantastic ......”
5 Star Review
May 12,2016
By:
'Doogie'
May 12,2016
Branch: Brighton, 31 Upper St James Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 31 Upper St James Street
Lettings (as a Landlord)
Postcode: BN2
0
people found
this helpful
Zena and her team have provided us with a fantastic service. A refreshingly balanced service delivering expertise, help and support for both tenants and landlords alike. Having worked with numerous agents over the past couple of decades we are delighted to have followed the recommendations ...
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Comment on agent fees
Very Good (very competitive and exceptional value)
0
people found
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“Have found Zena and her Company to be fantastic, very ......”
5 Star Review
May 08,2016
By:
'Jan'
May 08,2016
Branch: Brighton, 31 Upper St James Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 31 Upper St James Street
Lettings (as a Landlord)
Postcode: BN2
0
people found
this helpful
Have found Zena and her Company to be fantastic, very thorough, helpful and fair to both sides. A refreshing change from the big letting chains; very nice to see an independent doing so well....
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Comment on agent fees
Very competitive
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