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    Zena Trow
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    Southwick Chris
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    Eilidh
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Sure Property Solutions

Brighton Forum, Ditchling Road Brighton
East Sussex
BN1 4ST

01273 243561

Jul 31,2015
Minithumbup
By:
Jul 31,2015
0 people found
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I have rented my property in Brighton through Sure Propert Solutions for several years. They have always found very good tenants (students) every year and have been excellent in keeping an eye on the fabric of the property inside and out and recommending solutions. Their maintenance team have recently put in a new kitchen which looks absolutely excellent....
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Oct 10,2014
Minithumbup
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Oct 10,2014
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We have been dealing with Zena since we moved into our property nearly a year ago. I could not praise Zena highly enough for her professionalism and prompt handling of any minor issues we have had with the flat. She is warm, friendly and a pleasure to work with....
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Oct 25,2013
Minithumbup
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Oct 25,2013
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Zena and Eilidh run and excellent organisation. We were in a hurry to find a place and they made the whole process quick and efficient. The management of our property was also first rate, with any issues (always minor) being handled usually on the same day. They went above and beyond as agents; they were fair and trustworthy. I would recommend highly to anyone....
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Oct 23,2013
Minithumbup
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Oct 23,2013
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Due to the nature of my work I have had to move around and rent many properties. Having to deal with big real Estate Agents to directly with land lords. Sure Properties were a pleasure to deal with. Zena and her co-workers were always available when I needed them. Any issues were dealt with quickly and sensibly. No long waits for the plumber when the boiler stopped working. It was like dealing with a big company but with the friendly, helpfulness that you get from a smaller company. Pain free ...
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Sep 13,2013
Minithumbup
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Sep 13,2013
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Had a great experience with these letting agents. Really professional and easy to contact/ communicate with. Had a few unforeseen problems in the flat with things that needed sorting but they were dealt with promptly and effectively. Would definitely recommend this agent and look to rent with them again in the future....
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Sep 09,2013
Minithumbup
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Sep 09,2013
0 people found
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I had made a decision to rent out my property in Brighton for the first time and was recommened by a friend to use Sure Property Solutions as the letting agents. I had an appointment with Zena Trow where she went through all of the options available to me in a professional and efficient manner. My property was photographed for the website and within a couple of days viewings were set up!!! I found the service I received was absolutely fantastic and needless to say my property was rented out ...
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Aug 27,2013
Minithumbup
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Aug 27,2013
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Sure Property Solutions have been the managing agent for my house, let to students, for over two years ยขรขโ€šยฌรขโ‚ฌล“ the property was previously with another agency for about three years. I'm very satisfied with the service I've received from Zena and her team and have no hesitation in recommending this agency....
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Aug 21,2013
Minithumbup
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Aug 21,2013
0 people found
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No complaints here. Zena has handled our tenancy for 3 years now and has always been friendly and polite. She\'s done the paperwork at our house whenever possible, saving us a trip to the office. This year the agent\'s fee was half what we expected - some agents would have kept quiet about this - but Zena didn\'t. Very good....
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Jul 04,2013
Minithumbup
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Jul 04,2013
0 people found
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Zena was really great and sorted any problems we had (which weren\'t many) quickly, efficiently and without fuss. I am a student of Brighton Uni and Sure Property have been by far the best agent I, and my friends, have used throughout our 3 year course. I couldn\'t recommend them highly enough....
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Jun 24,2013
Minithumbup
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Jun 24,2013
0 people found
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I and 4 friends rented a house in the Moulsecoomb area with Sure Properties last year. I have to be honest and say that, as a student, it was difficult to choose which letting agent to trust. However I\'m so glad we chose these guys. I cannot emphasise enough just how well looked after we were from start to finish. Nothing was ever a problem, Zena was always more than understanding about any situation and always cooperative. We did have a couple of maintenance issues to deal with in the house (o...
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Jun 04,2013
Minithumbup
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Jun 04,2013
0 people found
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We let a flat through Sure Property Solutions for over a year. We found Zena to be efficient, professional and helpful. We had a few issues with the washing machine and the kitchen roof leaking when it rained. Zena dealt with the issues promptly. She arranged for contractors to attend the flat - and gave us enough notice as she was aware of our working hours. She contacted us by email - promptly when necessary. I have recommended sure property solutions to a few people and will continue to d...
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May 23,2013
Minithumbup
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May 23,2013
0 people found
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Hi, I have rented before and have let my property with 2 different agencies in Brighton. So i am always slightly suspicious of agents. Sure Property (Zena) have a unique approach to lettings, they look after the landlord and the tenant. Zena letted my property within days of the instruction and found me some lovely tenants, in the past I have not been so lucky, she then managed the property for me and I dealt with any issues swiftly and professionaly. When my tenants decided to move Sure remar...
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May 08,2013
Minithumbup
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May 08,2013
1 people found
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Great service from a professional agent, so friendly & such good advice. Let my property within 3 days of it going on the market...to the right people as well. very fair & honest....
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Apr 26,2013
Minithumbup
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Apr 26,2013
3 people found
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Having suffered a dispicable experience with our previous letting agent, we found Zena a breath of fresh air! She is the most efficient and attentive agent we have exoerienced during over 15 years of renting. Zena remains professional at all times. She always answers our calls, and if she is not available, I now know she returns calls promptly. I\'m usually quite lazy when it comes to writing reviews, but felt compelled to let other prospective tenants (and landlords) know that this is one letti...
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Apr 25,2013
Minithumbup
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Apr 25,2013
3 people found
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I have had some terriable experiances with letting agents from a tennants perspective in the past & therefore I was extremely worried about renting out my own property & being ripped off. Thankfully a friend recommended Sure Property Solutions to me. Zena is so professional, knowledgeable about her business, providing me with some fabulous advice about how to get the most out of my property, she went out of her way to help me, advise me & reassure me that my property was indeed in go...
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Jan 30,2013
Minithumbup
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Jan 30,2013
2 people found
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As owners of a couple of properties in Brighton we used to manage them ourselves but soon found that time pressures meant that we struggled to give the quality of service that we wanted to provide to the tenants while also keeping up with the constantly changing legislation. I can honestly say that the recommendation from a friend of ours to use Zena was a winning piece of advice. Zena has provided a complete service that means that we know that our tenants are getting a professional and t...
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Jan 30,2013
Minithumbup
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Jan 30,2013
1 people found
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I have been renting via Sure Property Solutions for 6 months. Zena, at Sure Property, is by far the best letting agent I have ever had, from the first meeting. She was on time, took the time to show me around the property, was very knowledgable about both the property and the area/council tax etc, and was professional and friendly. I had a full and up to date inventory as well as important documents and papers all at hand. I was also pleased to hear that Zena actually takes the time to get to kn...
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Jan 30,2013
Minithumbup
By:
Jan 30,2013
1 people found
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Sure Properties have been nothing but a pleasure to deal with, from signing the contract and paying to moving out of the property the service was utterly fantastic and very personal. Zena and colleagues were always extremely prompt, honest and professional - I cannot thank them enough for such a pleasant and easy letting experience....
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May 30,2012
Minithumbdown
By:
May 30,2012
4 people found
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STAY AWAY. I had an enjoyable tenancy with a private landlord UNTIL Sure Property Solutions got involved. The landlord handed over the running of the house to Sure Property Solutions and from day 1 they were awful. The letting agent in question told different stories to each of the tenants living there (even though we were friends and she must have known we would speak to each other), the workmen they used were diabolical (they left mess everywhere after they had finished including mud all over ...
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By: Zena Trow
Jun 16, 2014
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I'm afraid this comment is the polar opposite to the truth. Firstly we do not accept abusive and rude behaviour towards our staff, to include threatening calls and texts. Your landlord instructed us because they felt they could no longer deal with the issues being experienced in the house. Your landlord has also commented on this website reference "Beach" and they have been made aware of your slanderous comments. Your every request was met in relation to maintenance items and even ....
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Zena Trow - upload your photo Zena Trow
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