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    John Mollison
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    k k
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    Olivia Merewether
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    Jack Billinghurst
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    Ria Fiander
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    Nikita Gibson
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    Jake Norburn
Sunflower are a dynamic, driven customer-focused agent, that believe in helping clients; not selling to them. A graduate lead agency with a high calibre of professional consultants, we share an ethically driven, service-orientated culture. With a wealth of experience both in customer-led industries and the property market, what makes us different is the experience our clients get from our team from start to finish. Our service, passion and drive are prevalent in each of our offices and whe Read full description...ther you’re a tenant, vendor or landlord, you will be treated with the same proactive, helpful approach. We look forward to working with you to achieve our mutual goals.
Sunflower Lettings

Hollybush House 6 St Johns Hill, Sevenoaks
Kent
TN13 3NP

01732 252022

Oct 11,2016
Minithumbup
By:
Oct 11,2016
Featured Review
1 people found
this helpful
I have only really dealt with Nikita as she dealt with pretty much everything at the property I was renting. Very helpful, always responded to me straight away either night or day. She is asset to sunflower lettings....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 03,2016
Minithumbup
By:
Oct 03,2016
Featured Review
1 people found
this helpful
I have been so impressed with the professionalism and helpful attitude of the agents at Sunflower. From Jake Norburn who was my initial contact and was courteous and helpful both on the telephone and in arranging our viewings to Ria Fiander who has been supporting me with the paperwork and any questions I have had with regard to the let. If I have left a message for them to return my call, they respond as soon as they are able with a positive can do attitude....
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Comment on agent fees
Reasonable fees.
Was this helpful? Yes
Aug 29,2016
Minithumbup
By:
Aug 29,2016
Featured Review
1 people found
this helpful
A really good communication and service. It was a seemless process and i would recommended them for any perspective tenant....
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Comment on agent fees
Competitive.
Was this helpful? Yes
Aug 11,2016
Minithumbup
By:
Aug 11,2016
Featured Review
2 people found
this helpful
My friend ad I have been renting for Sunflower almost to years now. We are moving this coming week into another flat with them. The Manager and his staff have been really helpful....
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Was this helpful? Yes
Jul 28,2016
Minithumbup
By:
Jul 28,2016
Featured Review
1 people found
this helpful
John and the team at Sunflower have always found me suitable tenants quickly avoiding my property being vacant and helping me feel secure and confident about renting my apartment. Above all they make it seem easy due to their energy and positivity. Christine Orpington...
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Comment on agent fees
I think their fees to me as a landlord are reasonable for the service provided
Was this helpful? Yes
Oct 24,2016
Minithumbdown
By:
Oct 24,2016
2 people found
this helpful
WATCH OUT FROM THESE PEOPLE - We have had a terrible experience while trying to rent a flat with this agency. Firstly the property has been misrepresented during the viewing and then we have been left HOMELESS for 2 weeks as they failed to inform us that they rented the flat in between the old tenant moving out and us moving in. After agreeing a THIRD MOVE IN DATE and signing a third contract the property was inhabitable and full of mould. We have currently LOST OVER 2000£ and looking to g...
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Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
2 people found
this helpful
Nikita and Sunflower have always been helpful and efficient at sorting out any problems at the property. Any emails or phone calls are dealt with promptly...
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Was this helpful? Yes
Jul 05,2016
Minithumbup
By:
Jul 05,2016
3 people found
this helpful
Keen to get someone in for us and in the end it worked out fine. Hassel free process, no complaints. Will use Sunflower again....
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Comment on agent fees
Fee's are acceptable.
Was this helpful? Yes
Jul 04,2016
Minithumbdown
By:
Jul 04,2016
6 people found
this helpful
Overall we have been extremely unhappy with the service provided by Sunflower. Their lack of professionalism and constant lying made our stay in the property very stressful. The only positive to speak of is Olivia. She was very nice when showing us the property and the reason we took it, however the rest of the branch simply were not good at their jobs. It began a week before we moved in when they suddenly changed the move in day, despite having given in our notice and paid removal men fo...
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Comment on agent fees
They charge fairly standard fees for referencing and admin costs. However, considering the lack of attention to detail with regards to the contract (failed to get our names correct and then refused to change it), inventory and general trouble shooting, their fees are too much.
Was this helpful? Yes
Jul 04,2016
Minithumbup
By:
Jul 04,2016
1 people found
this helpful
Really helpful and friendly and would use again! Flexibly with viewing times as well which is handy to fit around work....
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Was this helpful? Yes
Jul 01,2016
Minithumbup
By:
Jul 01,2016
1 people found
this helpful
Helpful staff and efficient letting service, with reliable tenant being found. This is the first time I have used Sunflower Lettings, and shall return....
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Comment on agent fees
Competitive agents fees.
Was this helpful? Yes
Jun 30,2016
Minithumbup
By:
Jun 30,2016
1 people found
this helpful
Fantastic service, very efficient! Made my move completely hassle free! The members of the team I spoke to were very professional and very helpful....
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Comment on agent fees
Very affordable
Was this helpful? Yes
Jun 30,2016
Minithumbup
By:
Jun 30,2016
1 people found
this helpful
Would like to give a massive thank you to both Jack and John who helped us out when we had to exchange on our property, but couldn't move into our new one for a while. They really rose to the challenge and were fantastic, we felt like they were really pulling out all the stops! Thank you!...
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Was this helpful? Yes
Jun 30,2016
Minithumbdown
By:
Jun 30,2016
3 people found
this helpful
Endless problems with this agency including payments being taken for maintenance work without me being consulted as landlord; clauses added to a tenancy agreement and signed on my behalf without consultation; rent payments received up to a month late and some keys for parts of property bring misplaced by agent. All of this resulted in me discussing issues with the property ombudsmen and ultimately terminating my contract with this agency due to their wrongdoing. I would not recommend them to any...
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Was this helpful? Yes
Jun 29,2016
Minithumbdown
By:
Jun 29,2016
5 people found
this helpful
Unfortunately this estate agent WA a complete let down. Firstly I would like to say, it all went very smoothly, until they received there fees. Then we were lied to, misinformed. We're never run through the tenancy agreement before moving in, which caused some confusing once moved into the property. Previous to this, we arranged a meeting to sign the tenancy agreement, but the member of staff never even turned up, and then lied to us about their whereabouts. John the manager, seemed to have been...
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Was this helpful? Yes
Jun 29,2016
Minithumbdown
By:
Jun 29,2016
3 people found
this helpful
Incompetent and untrustworthy. Firstly tried to rent me a property which had not been legally seperated into flats or registered with the local council and secondly, on the day I moved in tried to charge me extra for something that was not in the original rental agreement . AVOID...
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Comment on agent fees
Bad
Was this helpful? Yes
Jun 21,2016
Minithumbup
By:
Jun 21,2016
4 people found
this helpful
Very lovely, professional and honest people. They made my move in soo easy and less stressful. Always willing to help...
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Comment on agent fees
Fair
Was this helpful? Yes
Jun 12,2016
Minithumbdown
By:
Jun 12,2016
6 people found
this helpful
AVOID. Sadly this company and in particular the manager has made my renting experience appalling from start to finish. He seems to find lying acceptable to lengths i have never encountered- the worst being he confirmed our move day, when we arrived with our lorry of furniture we were turned away and homeless for a week as the property was made habitable. He NEVER returns calls and leaves it to his poor team to squirm out of his lies. Please do not put yourself through it!...
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Was this helpful? Yes
Jun 07,2016
Minithumbup
By:
Jun 07,2016
3 people found
this helpful
There is always a swift friendly response to any issue - but it would be nice to have no issues that need resolving. Although the response is swift the following action isn't always (ie please remove the let sign from the front of the property- good to let people know the property is successfully let- but its been over a month now). Had to amend the inventory quite substantially but moved in smoothly couple of annoying niggles as to be expected, eg took a while to get a second front door key, ...
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Comment on agent fees
fees consistent as with all agents- way too much for credit referencing, the usual 'admin fees' and advanced rent as to be expected
Was this helpful? Yes
Jun 07,2016
Minithumbup
By:
Jun 07,2016
3 people found
this helpful
Fantastic and efficient service in every way from Olivia you couldn't ask for a more enthusiastic and proactive person to find you somewhere to live, so so much better than the average letting agent. Many Thanks Laurence Wright...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 06,2016
Minithumbup
By:
Jun 06,2016
2 people found
this helpful
We found dealing with John and his Team at Sunflower agents an excellent experience. They proved to be very welcoming, knowledgeable and very in tune with our needs and finding the right property for us. We were delighted with what we found in Sevenoaks and will highly recommend the Team at Sunflowers....
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Comment on agent fees
The fees are in line with market rate and we were happy with the fees for the service offered
Was this helpful? Yes
Jun 03,2016
Minithumbup
By:
Jun 03,2016
2 people found
this helpful
I've been a tenant for nearly two years and sunflower have always been efficient from moving in to present. Any issues that have arose have been dealt with quickly and they have let me make their property my home. Would definitely recommend to others...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 02,2016
Minithumbup
By:
Jun 02,2016
1 people found
this helpful
My first time renting and it was a very easy experience from the moment i walked into the office. The staff all knew what they were talking about hence i have not singled out any individuals. Thank you Sunflower for the nice house, easy negotiations and lovely smiles when i walked into the office....
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Was this helpful? Yes
Jun 01,2016
Minithumbup
By:
Jun 01,2016
3 people found
this helpful
`Lovely people who were patient with our situation and were willing to help us out. There have been a few issues with their lack of knowledge of the property we rented (car park, intercom, energy companies) but Nikita worked swiftly to help us solve them....
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Was this helpful? Yes
May 31,2016
Minithumbup
By:
May 31,2016
2 people found
this helpful
Sunflower were the only agency who we could find to help us when we moved the UK and needed international landlord referencing, which we were immensely grateful for. Nikita and John remained vigilant and interested throughout our tenancy and addressed all raised issues as best as could be expected. Thy were also very prompt with property visits. Sunflower definitely come highly recommended from me!...
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Was this helpful? Yes
May 25,2016
Minithumbup
By:
May 25,2016
3 people found
this helpful
It's tough searching for a letting remotely - we were not in the country and needed to find a place to live. We found it generally really frustrating with little communication (no one seemed to take us seriously from across the pond). Olivia at Sunflower was exactly the opposite: very responsive, helpful and showed us properties that were originally outside of our comfort zone, but helped us negotiate them into our band. When we arrived straight from the airport, we moved into more than just a...
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Was this helpful? Yes
May 06,2016
Minithumbup
By:
May 06,2016
2 people found
this helpful
John really understood our needs and made every effort to find the right house for us. Always very prompt at responding to questions and arranging viewings and provided a friendly service. Great follow up service from Nikita, again very friendly and efficient....
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Was this helpful? Yes
May 05,2016
Minithumbup
By:
May 05,2016
2 people found
this helpful
I am really thankfull for help from this agency. I will be recommend them to all my friends. They are helpfull, have positive Energy and it is the best agency I have everything contact....
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Comment on agent fees
Agent fees is all right, good
Was this helpful? Yes
May 01,2016
Minithumbup
By:
May 01,2016
4 people found
this helpful
Sunflower lettings were very helpful and friendly. The whole process was very easy compared to other letting agents we have used in the past....
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Was this helpful? Yes
Jan 20,2016
Minithumbdown
By:
Jan 20,2016
3 people found
this helpful
Absolutely awful. Do not use this agent. Do not believe they are trustworthy and certain they lied about certain things to do with my tenants....
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Comment on agent fees
Joke and not worth a penny which I've spent on them.
Was this helpful? Yes
By: Ryan james
Mar 22, 2016
View all comments (1)
Great customer service very professional moved in very smoothly and quickly aswell as any problems regarding faults or broken itinerary was sorted fast and quick . I would strongly advise using these agents on my own experiences....
Nov 23,2015
Minithumbdown
By:
Nov 23,2015
1 people found
this helpful
Once they get their fees they'll disappear. Poor service. LIES. LIES. LIES. LIES. No answer when you have a problem. The worst agent in the market. Don't ever work with them!...
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Was this helpful? Yes
Sep 26,2014
Minithumbdown
By:
Sep 26,2014
3 people found
this helpful
Total frustration with this agent - no information, errors, systems that don't know how to use - AVOID AT ALL COSTS. John Mollison you are all talk and no action. You should be ashamed of yourself....
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Was this helpful? Yes
Jul 04,2014
Minithumbdown
By:
Jul 04,2014
4 people found
this helpful
Oh where to start? Dreadful service, poor communication, lies, an unhappy tenant as his concerns weren't dealt with. No invoices, lost paperwork, more lies and so it goes on.... Don't touch with a barge pole....
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What agent could do to change your mind?
Answered the phone Replied to emails Provided invoices for work carried out. Attended charm school
Comment on agent fees
Could have got 1100 a month for the property
Was this helpful? Yes
May 16,2014
Minithumbdown
By:
May 16,2014
4 people found
this helpful
Awful - don\'t touch them with a barge pole. No customer service whatsoever once they have your commission. They are unprofessional and should be avoided....
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Was this helpful? Yes
Mar 07,2014
Minithumbdown
By:
Mar 07,2014
4 people found
this helpful
I decided to let a property, I saw the property in January to move 1st March I committed myself by paying the 6 weeks rent and the agents holding deposit, knowing it was a long way off. In February I finalised the move and paid all monies owed, by the time of moving on the 1st March we arrived at the property to meet a very unhappy Landlord, and a unfurnished property - no bathroom, electrics etc. It got to the point of not being able to move, however, with a helpful Landlord we over come this. ...
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Was this helpful? Yes
Areas covered
  • TN13
  • TN14
  • TN15
  • TN16
  • DA1
  • DA4
  • BR1
  • BR2
  • TN9
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: Β£0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 5 20 6 0 0 0 0 0 1
John Mollison - upload your photo John Mollison
Director
9 reviews

About John A single minded MD with a passion for people and property who wouldn’t ask anything from others that he wasn’t himself prepared to do. He bucks the trend of the doom and gloom merchants during the View full profile
k k - upload your photo k k
1 reviews

About k No description set View full profile
Olivia Merewether - upload your photo Olivia Merewether
5 reviews

About Olivia No description set View full profile
Jack Billinghurst - upload your photo Jack Billinghurst
5 reviews

About Jack No description set View full profile
Ria Fiander - no image available Ria Fiander
Property Manager
3 reviews

About Ria No description set View full profile
Nikita Gibson - upload your photo Nikita Gibson
6 reviews

About Nikita No description set View full profile
Jake Norburn - no image available Jake Norburn
Lettings Negotiator
1 reviews

About Jake No description set View full profile

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Fees

We are open and transparent about our fees

For landlords we price on a bespoke basis, please enquire within. Discounts are available for multiple landlords.

For tenants we charge Β£100 plus vat per application and Β£100 plus vat per property for the tenancy agreement.

Check out fees may apply.
Last updated at 12:27 PM 28/04/2016 by allAgents

Complaints Procedure

For a copy of our full complaints procedure please see our home page at www.sunflowerlettings.co.uk.

Please note we are full members of the redress scheme The Property Ombudsman.
Last updated at 12:27 PM 28/04/2016 by allAgents

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