StudentDigz
1.8/5, 38 reviews
18% recommended
0% lettings valuation accuracy
21% lettings fee satisfaction



Property Features

StudentDigz is Swansea's Premier Student Lettings Agency. The concept of StudentDigz is to provide safe, clean and affordable accommodation for rent to students in the Swansea area. show more StudentDigz is Swansea's Premier Student Lettings Agency. The concept of StudentDigz is to provide safe, clean and affordable accommodation for rent to students in the Swansea area.

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Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 0% 21% £260 £2,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 5 29 0 0 0 0 0 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Properties

“Avoid this agency...”

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Jan 05,2024
Minithumbdown
By: 'Concerned parent'
Jan 05,2024
1 people found
this helpful
Avoid this agency. They do not even make sure the basic safety requirements are met. They take ages to do repairs and when they do it is half arsed. Dangerous and unfit boilers and no carbon monoxide detectors. It won't be long before there is ...
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“One of the worst agencies I've ever seen.In November 2022, ......”

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Feb 19,2023
Minithumbdown
By: 'Melissa'
Feb 19,2023
0 people found
this helpful
One of the worst agencies I've ever seen. In November 2022, when I asked for early end of tenancy they agreed with me paying them an extra 3 months rents, promised that once they find new tenant they will refund me the rest of the rents as ...
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“Rip off merchants .. take advantage of studen......”

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Jul 27,2021
Minithumbdown
By: 'Joanne'
Jul 27,2021
2 people found
this helpful
Rip off merchants .. take advantage of students.. will use everyone excuse going to not return your deposit .. DO NOT USE… staff member extremely rude when questioning when I will receive deposit back and that’s if they bother to answer you...
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“polite customer service from a team member ca......”

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Jul 08,2021
Minithumbup
By: 'angharad'
Jul 08,2021
1 people found
this helpful
polite customer service from a team member called Lewis. We reported an issue and it was immediately fixed this gives us reassurance that if any problems would occur in the future of our tenancy it will be fixed quickly and efficiently...
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“Not the worst but support could be greater...”

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Jul 05,2021
Minithumbdown
By: 'Toby'
Jul 05,2021
0 people found
this helpful
Broken microwave took over a week to register and a further 2 weeks to remove and fix. Fridge was unusable for entirety of tenancy. Mould in rooms before moving in. Email responses were fast in fairness to the team but actions never came. Were never able ...
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Was this helpful? Yes

“The maintenance team has been a great help, t......”

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Mar 09,2021
Minithumbup
By: 'Gus'
Mar 09,2021
0 people found
this helpful
The maintenance team has been a great help, they've come by to fix multiple issues and have bee friendly to talk to...
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Was this helpful? Yes

“Avoid at ALL costs...”

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Oct 19,2020
Minithumbdown
By: 'Not'
Oct 19,2020
0 people found
this helpful
Absolutely terrible experience with StudentDigz. Most rooms in the house had not been completed and basic fixtures and fittings were missing. Had to stay with family and in hotel for a week before the house was anywhere close to living in. Emails never answered and ...
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Was this helpful? Yes

“Utilities Scam...”

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Jun 14,2019
Minithumbdown
By: 'Concerned'
Jun 14,2019
4 people found
this helpful
Never rent a StudentDigz property where utilities are included in the rent - we were excessively overcharged and exploited. The scheme is very expensive, miss managed and abused by StudentDigz. We paid £800 for utilities we didn't use, with StudentDigz charging an additional £667 for supposed excess ...
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Was this helpful? Yes

“If I could give less than 1 star, I would...”

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May 28,2019
Minithumbdown
By: 'Student'
May 28,2019
3 people found
this helpful
I've never encountered worse letting agents than these, they lie constantly to get us to pay for various things, they pretend conversations didn't happen, they lied about parts of the house and area, saying it was safe. The ceiling fell down as soon as I ...
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Was this helpful? Yes
By: StudentDigz
Jul 17, 2019
View all comments (1)
Thank you for your review. Please, can you let us know which property this is, so we can look into the matter. ...

“A scam of a company...”

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Oct 29,2018
Minithumbdown
By: 'Many'
Oct 29,2018
3 people found
this helpful
A joke of an estate agentcy. Lived in horrible conditions all last year. (We even had to the council involved). They broke their contract multiple times. When going in to their office, because they were not responding to anything we were asking of them, they ...
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Comment on agent fees
Horrendous
Was this helpful? Yes

“Would have been better living on the streets...”

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Aug 08,2018
Minithumbdown
By: 'Crippling'
Aug 08,2018
7 people found
this helpful
This was the worst nightmare of housing. I do not have one positive thing to say about this company. When we moved in there was mouse droppings all in the cupboards and my room, as well as chicken bones which is utterly disgusting. There was ...
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Comment on agent fees
Bad, terribly expensive. They do nothing for it, do not reply to emails, phone them and they pretend the conversation never happened. Send them pics of dead mouse in the house and they say it doesn't exist.
Was this helpful? Yes

“Absolutely terrible...”

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Jul 03,2018
Minithumbdown
By: 'Andy'
Jul 03,2018
6 people found
this helpful
Enquiries: emailed to ask if any apartments were available within one of their properties, and was given a one word "Yes" reply without further information. Checking in: did not receive any information regarding how and where to collect keys - had to chase the company ...
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“WARNING...”

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May 31,2018
Minithumbdown
By: 'Concerned'
May 31,2018
5 people found
this helpful
This firm is very nice when you meet them and promise the earth. They will take your fees and your deposit. All smiles. BUT they do not discuss any complaints reasonably and speak to you as if you are a child after you move in. ...
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Comment on agent fees
Awful
Was this helpful? Yes

“Go with a private landlord!!With Studentdigz it's very difficult ......”

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Mar 07,2018
Minithumbdown
By: 'Susanna'
Mar 07,2018
6 people found
this helpful
Go with a private landlord!! With Studentdigz it's very difficult to get anything in the house fixed, agency is very unhelpful and every minor issue takes many calls and emails until something is done/attempted to be done to the issue. We had a mice ...
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Was this helpful? Yes

“The estate agent was very friendly and approachable,he Took ......”

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Feb 08,2018
Minithumbup
By: 'George'
Feb 08,2018
0 people found
this helpful
The estate agent was very friendly and approachable,he Took me around all the properties without any hassle. Very open minded and answered all questions we had...
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Comment on agent fees
Good
Was this helpful? Yes

“Swansea: The company are unprofessional, unethical, money grabbing and have ......”

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Dec 14,2016
Minithumbdown
By: 'Amelia'
Dec 14,2016
12 people found
this helpful
Swansea: The company are unprofessional, unethical, money grabbing and have no consistency. The agreement that you make on day one will change constantly, obviously to their advantage. I am going to report the company today as this needs a full investigation. I don't know how ...
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Was this helpful? Yes
By: Sharon Hobbs
Feb 16, 2017
View all comments (1)
Hi Amelia, I have no record of you being a tenant of studentdigz. I am concerned by your comment and would like the opportunity to speak with you. Please can you contact the office. ...

“Worst experience ever, house left filthy by previous tenants, old ......”

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Nov 04,2016
Minithumbdown
By: 'Shocking'
Nov 04,2016
9 people found
this helpful
Worst experience ever, house left filthy by previous tenants, old bedding, rancid deep fat fryer, bins overflowing. Broken lock never fixed, any maintenance completed is always charged to the tenant. Feel bullied and not listened to....
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Comment on agent fees
Terrible as you get nothing from them
Was this helpful? Yes

“Where do I start? Since we started our contract with ......”

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Nov 02,2016
Minithumbdown
By: 'Giacomo'
Nov 02,2016
8 people found
this helpful
Where do I start? Since we started our contract with this agency we have had a problem after the other. They did not provide keys for all our house member when we moved in, and expected us to pay to get a copy of our ...
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Comment on agent fees
Their pricing is quite expensive to start with, compared to the many other student house agencies, but mostly they add charges whenever they can, and it is impossible to argue against it as they do not reply to your email and keep charging you for each day that passes.
Was this helpful? Yes

“Where do we start..here is a good advice: do ......”

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Oct 28,2016
Minithumbdown
AK
By: 'AFEF'
Oct 28,2016
6 people found
this helpful
Where do we start..here is a good advice: do not use StudentDigz: 1. The keys where not ready when we arrived, although we had sent them 4 emails telling them that we were coming (with no reply) 2. When we came to our flat, nothing was ready. ...
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Was this helpful? Yes

“Do not go near this letting agent. The agent who ......”

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Apr 11,2016
Minithumbdown
By: 'matida1811'
Apr 11,2016
5 people found
this helpful
Do not go near this letting agent. The agent who showed us around the property seemed reasonable and understood our financial situation as students; this was in February 2016. He assured us that we could pay the remaining holding fee when our loan came in April ...
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What agent could do to change your mind?
If you are unable to pay the balance of the holding fee within 6/7 days, they will keep your deposit. BUT, you do not know this until you sign the rental agreement which they send to you AFTER you have paid your deposit
Attached Filesnbsp;
Comment on agent fees
If you are unable to pay the balance of the holding fee within 6/7 days, they will keep your deposit. BUT, you do not know this until you sign the rental agreement which they send to you AFTER you have paid your deposit
Was this helpful? Yes

“I never write reviews, but oh my god!!! Student digz ......”

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Jan 15,2016
Minithumbdown
By: 'Freddie95'
Jan 15,2016
4 people found
this helpful
I never write reviews, but oh my god!!! Student digz should not even be called a letting agency! Its a joke! First, they sign us onto a property that has already been signed off to someone else and FORGET to tell us. They then tell ...
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Was this helpful? Yes

“I was told by student digz our house would be "......”

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Sep 28,2015
Minithumbdown
By: 'Megan'
Sep 28,2015
2 people found
this helpful
I was told by student digz our house would be "like a new property" when we move in in September" when I first looked around. After moving in a week ago into my student house I have had to complain to student digz about numerous ...
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What agent could do to change your mind?
1. Had our property ready (ie cleaned, broken furniture replaced, walls repainted etc) to move in on the 1st September when our tenancy started. 2. When I moved in they should have listened to my problems, treated me with more respect and sorted them out as soon as possible. Especially things like the broken fire alarm and leak which is serious. 3. When they failed to sort the property out they should have not charged us full rent as the living standards are below poor.
Attached Filesnbsp;
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“Joke of a company. Problems started before we even moved ......”

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Sep 02,2015
Minithumbdown
By: 'Edge2001'
Sep 02,2015
5 people found
this helpful
Joke of a company. Problems started before we even moved in when they managed to loose the documents that said that we had paid in full our deposits and so instead we were being told we still owed this money. When we explained to them ...
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Was this helpful? Yes

“Great service guys - our house is fantastic - fallowfield ......”

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Feb 04,2014
Minithumbup
By: 'Tom'
Feb 04,2014
2 people found
this helpful
Great service guys - our house is fantastic - fallowfield is a great place to be and we have never had any problems...
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“Avoid this "company". They are nothing more than un-professional morons.......”

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Jan 13,2014
Minithumbdown
By: 'Swanseastudent2014'
Jan 13,2014
5 people found
this helpful
Avoid this "company". They are nothing more than un-professional morons. But don't just take my word for it.. They are BLACKLISTED by the Swansea university accommodation services, they are not allowed to advertise on campus, don't even use them as a last resort they are ...
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What agent could do to change your mind?
Not lied Actually done the repair work
Attached Filesnbsp;
Was this helpful? Yes

“Seriously avoid this letting agency like the plague.I initially ......”

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Sep 03,2012
Minithumbdown
By: 'Laura'
Sep 03,2012
3 people found
this helpful
Seriously avoid this letting agency like the plague. I initially applied for a property with two of my friends, and Student Digz took our application fees from us, and signed a contract. We were told we had four weeks to pay our deposit, and that ...
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What agent could do to change your mind?
Absolutely nothing.
Attached Filesnbsp;
Was this helpful? Yes
By: Higgledy Piggledy
Dec 27, 2012
View all comments (2)
I'm not involved with the agent or group but thought it helpful to point out that once a contract is signed, both parties are legally obliged to abide by it - regardless of when the tenancy starts. Putting a review of a company online is not cyber bullying. Standing orders are an instruction to the bank from the account holder, so money can only be sent. It was not taken. Standing order forms must be signed by the account holder for the bank to be able to set it up. Your bank can help y ...

“Hey, i currently live in a preoperty managed by student ......”

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Sep 15,2011
Minithumbup
By: 'JimmyBiz'
Sep 15,2011
2 people found
this helpful
Hey, i currently live in a preoperty managed by student digz and the moment it was left by th last occupent (in a complete state) they advised is that there is some work to be done on the property and they would get this done ...
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Was this helpful? Yes

“I have never been so compelled to write a negative ......”

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Sep 03,2011
Minithumbdown
By: 'AvoidStudentDigz'
Sep 03,2011
4 people found
this helpful
I have never been so compelled to write a negative review. Before I begin I'd like to warn..... DO NOT USE THIS AGENCY. The most appalling service I have ever had the misfortune to encounter. During my third year of university I incorrectly made the ...
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Was this helpful? Yes

“Absolutely terrible letting agent, moved into my house on Rhondda ......”

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Aug 09,2011
Minithumbdown
By: 'BHearnden'
Aug 09,2011
4 people found
this helpful
Absolutely terrible letting agent, moved into my house on Rhondda Street to find the house hadn't even had it's refurbishments completed, the house wasn't HMO registered, the maintenance guys who were equally as incompetent never actually did maintenance, I actually spent 3 months on the floor ...
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Was this helpful? Yes

“Student Digz are insincere criminals when it comes to taking ......”

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Aug 03,2011
Minithumbdown
By: 'Chris'
Aug 03,2011
3 people found
this helpful
Student Digz are insincere criminals when it comes to taking your money. When someone pays extra for tenancy via a letting agency such as Student Digz, one would expect to get more in return. Primarily, a form of external mediation between the tenant and the ...
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Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

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Regional Awards won by StudentDigz

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