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Strutt & Parker

20 Horse Fair Banbury

OX16 0AH

01295 297150

Apr 05,2014
Minithumbdown
By:
Apr 05,2014
3 people found
this helpful
We went to view a property. Sent in our references which came back in less than 48 hours. We were told it would be presented when in fact we were only a second place tenant as they were looking for a smaller family. We not that big (5 in total) and this was a 4 bedroom house with 2 bathroom, 3 cloackrooms and was on a land with wide open spaces. Needless to say that Robin had an arrogance and misled us. But he disillusioned himself into stating that he hadnt. Even his head office took his sid...
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What agent could do to change your mind?
You cant change this company. They not interested in clients. They have too many big contracts and they not going to change. Time will tell when they one day start loosing clients and tenants because of their attitude. I think a new management structure who are customer service orientated might help. But whoever runs this company should be axed. They no good at what they doing.
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  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Awards won by Strutt & Parker, Banbury OX16 0AH

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