Streets Ahead
Crystal Palace, London, SE19
4.6/5, 795 reviews
93% recommended
80% sales valuation accuracy
67% sales fee satisfaction

Property Features

Streets Ahead has one of the best estate agent branches in the Crystal Palace area. Our office is located on Westow Street in the heart of the towns commercial and shopping area. If you are traveling ... show more Streets Ahead has one of the best estate agent branches in the Crystal Palace area. Our office is located on Westow Street in the heart of the towns commercial and shopping area. If you are traveling by public transport, you can reach us through the main Crystal Palace railway station. Streets Ahead Crystal Palace cover property sales and lettings in and around the town.

Why Streets Ahead in Crystal Palace?


We have been serving clients in South East London for more than 25 years. We have over 90 property professionals working in our branches across London. Each of our offices is open 7 days a week for your convenience. Crystal Palace Estate agents provide services including property sales, lettings, investments, new buildings and land purchases.




Streets Ahead are multi-award winning estate agents. Since 2010 we have received 29 awards nationwide. We are most proud of our Sunday Times and The Times awards which are judged by property professionals. For 3 years in a row, we have been recognised with a gold medal in Best Customer Service. This award means everything to us since it reflects on our dedication, hard work, and training to provide the best possible tailored service to each client. Winning such titles helps us grown, hire the best staff and offer great development opportunities to retain our best staff members. Another award we are proud of is Silver in Property Management. Any lettings agency in Crystal Palace would argue that managing landlords and tenants is the hardest job. We are very happy to be recognized in the challenging work of property management.

Crystal Palace area guide


It is the main area where five London borough meets, including Croydon, Bromley and more. Crystal Palace has a busy central area, known as The Triangle, where you can find most of the towns trendy bars, restaurants, and shops. Most of the residential properties in the area are rental apartments in converted period houses, split level maisonettes, terraced houses and more. If you would like to find out about current properties available in Crystal Palace, do not hesitate to visit our website or contacts our estate agents branch directly.

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Latest Reviews

View all Reviews 795
6th Nov 2023
reviewed by 'Lukman'
“It was a wonderful experience dealing with Street Ahead, in particular Autumn Bailey and Emma. I have been searching with ......”
15th Dec 2022
reviewed by 'Theresa'
“I am very pleased with the help Gemma gave me when I was looking for a property to rent, very ......”
19th Nov 2022
reviewed by 'Basak & Yagiz'
“Great costumer service. We would like to thank to Enzo and Emma for their friendly and helpful approach. We didn't ......”
2nd Nov 2022
reviewed by 'Reviews'
“AVOID THIS COMPANY AT ALL COST ! They are dodgy , unreliable, have loads of attitude even the manager whom I spoke ......”
22nd Oct 2022
reviewed by 'Taraash'
“Finding a house in london is as it is stressful, and to do it in this climate was even more ......”
13th Oct 2022
reviewed by 'EDOBOR MINISTER'
“Enzo and Emma of street ahead are wonderful people. They have made my experience wonderful and lovely. Thanks guys. Cheers...”
Opening Hours
  • Monday: 08:30 - 19:00
  • Tuesday: 08:30 - 19:00
  • Wednesday: 08:30 - 19:00
  • Thursday: 08:30 - 19:00
  • Friday: 08:30 - 18:00
  • Saturday: 08:30 - 17:00
  • Sunday: Closed
Address

Streets Ahead
4 - 8 Westow Street
Crystal Palace,London
Greater London
SE19 3AH
020 8653 9222

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 80% 67% £250,000 £777,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
141 18 481 31 35 0 42 0 41 6
Areas covered
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS Relocation Agent Network
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Coulsdon, CR5
Croydon, CR0
Croydon, CR0
Crystal Palace, SE19
London, SE25
Purley, CR8
South Croydon, CR2

“This agent was not of any help whatsoever when I ......”

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Sep 10,2013
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By: 'MCdA'
Sep 10,2013
1 people found
this helpful
This agent was not of any help whatsoever when I was turned over to her because of the state of the property I rented. The property was filthy and needed many repairs that she didn't even bothered to consider not even under my insistence. And ...
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By: Gary O'Hare
Sep 20, 2013
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Dear DCdA. Thank you for your comments. We take this very seriously and the condition of any rented property should not be a matter for concern. I would be grateful if you would contact me so I can investigate both the repairs and the cleanliness and apologise for any inconvenience caused. I am happy to initially arrange for a 'Good Will' clean and look into all and any repairs in detail. Many Thanks Gary O'Hare Partner ( Direct Line 0208 655 4721 ) ...

“I found Streets Ahead easy to work with. I was ......”

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Sep 10,2013
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By: 'nfmf'
Sep 10,2013
4 people found
this helpful
I found Streets Ahead easy to work with. I was impressed by the initial meeting with Jola and pleased with the details produced. Maryjane and Clare were very helpful when I had issues with my buyer and Dwayne and Michael were very good at getting ...
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“A very friendly and informative agent who was prompt, frank, ......”

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Sep 05,2013
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By: 'RolandBodenham'
Sep 05,2013
6 people found
this helpful
A very friendly and informative agent who was prompt, frank, open and extremely helpful in finding us our flat. When it came to the paperwork etc, she was helpful in explaining when to expect things would happen and extremely prompt in working through the forms ...
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“I was very impressed with the prompt and professional service ......”

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Sep 03,2013
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By: 'Lauren'
Sep 03,2013
6 people found
this helpful
I was very impressed with the prompt and professional service that I received from Billie when searching for a flat to rent. She called me back within the hour arranged property viewings for the same day, found me the perfect flat to suit my needs ...
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“The agent was very friendly, professional and help us to ......”

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Aug 31,2013
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By: 'Enoque'
Aug 31,2013
3 people found
this helpful
The agent was very friendly, professional and help us to find the right property in short time. I would highly recommend this agent....
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“She was more than willing to help and gave advice ......”

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Aug 30,2013
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By: 'Abi'
Aug 30,2013
6 people found
this helpful
She was more than willing to help and gave advice on the property.The whole process was very quick and she updated us promptly....
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“Excellent service. He arrived promptly to show me the apartment. ......”

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Aug 30,2013
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By: 'Sarah'
Aug 30,2013
3 people found
this helpful
Excellent service. He arrived promptly to show me the apartment. Daniel was very personable and everything was explained well. I was very happy with the way things went so smoothly....
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“Due to an unfortunate situation with our property purchase (also ......”

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Aug 27,2013
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By: 'JWillingham'
Aug 27,2013
6 people found
this helpful
Due to an unfortunate situation with our property purchase (also with streetsahead) we had been forced to seek short term let. Jonathan managed to organise potential property viewings at short notice and processed them swiftly & efficiently. The level of service that we recieved from Jonathan ...
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“Billie has managed to challenge my view of the lettings ......”

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Aug 24,2013
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By: 'nthirsk'
Aug 24,2013
6 people found
this helpful
Billie has managed to challenge my view of the lettings industry, as my previous experience beforehand was dire to say the least. She has been professional and extremely helpful throughout, offering my fiancƒÂ© and I invaluable knowledge and impeccable customer service. There was never a ...
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“Billie has been extremely helpful from the day we walked ......”

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Aug 24,2013
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By: 'Vicky'
Aug 24,2013
6 people found
this helpful
Billie has been extremely helpful from the day we walked into the office to register with the Streets Ahead in looking for a property to let. She was very informative about the area, which we had limited knowledge of beforehand and took us swiftly to ...
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“I liked a property and Jon showed me around . I ......”

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Aug 22,2013
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By: 'Usman'
Aug 22,2013
7 people found
this helpful
I liked a property and Jon showed me around . I made several request for details in the next week and Jon replied professionally , promptly and in great detail . The things I had concerns about Jon dealt with them swiftly . Jon was always contactable . I viewed ...
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“I came to Streets Ahead after spending a frustrating couple ......”

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Aug 21,2013
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By: 'Nick'
Aug 21,2013
6 people found
this helpful
I came to Streets Ahead after spending a frustrating couple of weeks with another agent that had not managed to secure any viewings. Jon called me within a few minutes of me emailing him and a valuation was arranged for later that day. By the ...
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“excellent agent, very good hospitality and reactivity !!!!we found our ......”

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Aug 21,2013
Minithumbup
By: 'amelle'
Aug 21,2013
5 people found
this helpful
excellent agent, very good hospitality and reactivity !!!! we found our house in london in only 1 day thanks to him !!...
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“We had an awful situation where we had to move ......”

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Aug 16,2013
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By: 'LLW'
Aug 16,2013
4 people found
this helpful
We had an awful situation where we had to move from our previous property in a hurry due to being mis-sold details. Jonathan was really thorough in identifying our needs / requirements and making sure that he took the time to find the perfect property for ...
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“I originally got in contact with Streets Ahead to view ......”

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Aug 15,2013
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By: 'Shrea'
Aug 15,2013
4 people found
this helpful
I originally got in contact with Streets Ahead to view a 1 bed property but it was no longer available so I was kindly told that their was a different property available which i would be interested in, its a 2 bed and in my budget as ...
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“Jon was incredibly professional, patient and helpful. He went over ......”

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Aug 13,2013
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By: 'Nicole'
Aug 13,2013
6 people found
this helpful
Jon was incredibly professional, patient and helpful. He went over and beyond to sit down with me breaking down the fees when I submitted the offer after the initial viewing as it was already late in the evening and then had another viewing first thing ...
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“Billie was very professional but also warm and friendly. She ......”

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Aug 08,2013
Minithumbup
By: 'John'
Aug 08,2013
6 people found
this helpful
Billie was very professional but also warm and friendly. She was very patient answering all of mine and other potential residents questions whilst driving us all around Crystal Palace. Highly recommended....
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“Jon could not do enough for us, nothing was too ......”

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Aug 06,2013
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By: 'Alex'
Aug 06,2013
6 people found
this helpful
Jon could not do enough for us, nothing was too much trouble. He is always approachable, friendly and professional. Jon maintained a good level of contact with us without pressurising us into any agreement and working hard to find us the property we wanted....
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“Over the last few months my wife and I have ......”

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Aug 05,2013
Minithumbup
By: 'CB'
Aug 05,2013
4 people found
this helpful
Over the last few months my wife and I have experienced great difficulties with terminating a tenancy agreement and dispute over a tenancy depository scheme. There was much harassment from the tenants and we would like to thank Louise for her support, advice and professional ...
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“Jonathan Claustres has been most helpful and well informed about ......”

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Aug 04,2013
Minithumbup
By: 'Marie'
Aug 04,2013
7 people found
this helpful
Jonathan Claustres has been most helpful and well informed about all the information that I requested. Most importantly he was always punctual when he came to show potential tenants around my property. Nick Durking was also very punctual when he came to view and phototgraphed ...
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“It is unfortunate that I write this review, but after 1 ......”

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Aug 04,2013
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By: 'Ricky'
Aug 04,2013
5 people found
this helpful
It is unfortunate that I write this review, but after 1 and a half years of problems with Streets Ahead, frustration has caused me to write this review. The service we have recieved since becoming a tenant with Steets Ahead has been non existent. Seven months ...
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What agent could do to change your mind?
By actually doing the job they are paid to do.
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By: Hollie
Aug 06, 2013
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Dear Ricky Prince, I write from Lettings customer services am disappointed to read your review. At Streets Ahead we strive to give exceptional customer service at all times. If you would like to contact me on [email protected] with your address and further details and I will be happy to look into this and ensure that you get a satisfactory resolution. I look forward to hearing from you. Kind regards Hollie ...

“Jonathan has been amazing with his speed and efficiency as ......”

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Aug 01,2013
Minithumbup
By: 'Mr'
Aug 01,2013
6 people found
this helpful
Jonathan has been amazing with his speed and efficiency as we needed to find and move into a property within a week due to unforeseen circumstances. He really has gone above and beyond his job and made us feel very welcome and made himself very ...
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“Jonathan is an outstanding estate agent. I couldn't of hoped ......”

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Aug 01,2013
Minithumbup
By: 'Kathleen'
Aug 01,2013
6 people found
this helpful
Jonathan is an outstanding estate agent. I couldn't of hoped for anyone better to help me and my family to find our home. We tried 4 other estate agents and none of them was able to find our house and in one go, He knows whats ...
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“Lovely and friendly service by Billie. Called mid-morning, viewing appointment ......”

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Jul 31,2013
Minithumbup
By: 'Brian'
Jul 31,2013
2 people found
this helpful
Lovely and friendly service by Billie. Called mid-morning, viewing appointment arranged for later that day. My partner couldn't make it on time though and second viewing was arranged with ease....
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“This is my first experience with Streets Ahead and I ......”

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Jul 30,2013
Minithumbup
By: 'Mercedes'
Jul 30,2013
5 people found
this helpful
This is my first experience with Streets Ahead and I am very pleased with their agent, Jonathan Claustres. I was looking for a flat and visited quite a few. Jonathan Claustres was by far the most pleasant and kindest estate agent I encountered. He was ...
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“Dan listened to me and understood my requirements and didn't ......”

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Jul 28,2013
Minithumbup
By: 'Happy'
Jul 28,2013
5 people found
this helpful
Dan listened to me and understood my requirements and didn't try to get me to visit properties that weren't relevant which is something other estate agents were doing. Finding my new home has been easy and this is directly because Dan knew exactly what I ...
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“Very warmly recieved, good attitude, came early to the pre ......”

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Jul 27,2013
Minithumbup
By: 'Georgenx'
Jul 27,2013
4 people found
this helpful
Very warmly recieved, good attitude, came early to the pre booked meeting, gave very good advice pros and cons. I was happy to work with this Agent.....
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“Billie was excellent, she had a few properties which she ......”

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Jul 27,2013
Minithumbup
By: 'Jonathan'
Jul 27,2013
5 people found
this helpful
Billie was excellent, she had a few properties which she showed me which fitted my requirements perfectly. She demonstrated a superb knowledge of the local area which helped as I am new to the neighborhood. My references were completed with 24 hours and I was able ...
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“John is excellent he has great customer service skills and ......”

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Jul 24,2013
Minithumbup
By: 'Renata'
Jul 24,2013
7 people found
this helpful
John is excellent he has great customer service skills and really put his self out there to help us. He deserves more than just a good review!! His skills and ability to relate and really understand our needs makes him a 5 star estate agent...
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“Daniel was really helpful and showed us round two properties ......”

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Jul 22,2013
Minithumbup
By: 'Paul'
Jul 22,2013
5 people found
this helpful
Daniel was really helpful and showed us round two properties we wanted to see. he was able to answer all questions with regards to costs/tenancy/property details and we decided to take one of the flats. Since then he has been in touch and ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Streets Ahead, London SE19 3AH



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