Taija and Aron were extremely helpful and proactive in securing a new tenant for my flat in a very short amount of time. I was very impress with their professional service. I strongly recommend Stirling Ackroyd in South Norwood as they were... Read Full Review

A most professional, courteous and charming person. Engaging and most helpful. Attentive and knowledgeable too. Always willing to offer sound advice. I always appreciated her positive... Read Full Review

Gavin is a fat ugl** lier.. avoid these crooks at all cost. Classic example of you local dodgy estate... Read Full Review

Agents are liars and have zero morality. I had one of the worst experience dealing with the crooks in South Norwood branch. Gavin the letting manager lied to my face multiple times and gave conflicting statements. They can sell their soul for small amount of money. Headoffice is full of crooks as... Read Full Review

Great service from Gavin Pinto at South Norwood Townends Branch. Gavin pays great attention to detail and communicates well with head office to give a good joined up... Read Full Review

Gavin was brilliant. Came to our rescue in finding a tenant at the last minute. We had been treated so badly by another agent. Gavin and Nigel you are absolute professionals. Thank you so... Read Full Review

HOME is where the heart is. Finding a place called 'home' is not an easy experience. An excellent service was provided by Alpha. A big 'Thank you' for opening my eyes to the current property market & showing patience by assisting me in finding my... Read Full Review

I had problems with them from the begin, i paid all the money but i didnt have the contract and the keys on my hands for 1week, they are not organised and well informed as i paid much more for check in fees, and after 2 months i didnt receive any money still.When i came in the property , the tap... Read Full Review

Pleased with the service. I have already recommedned Robert to one of my partners friends to rent out a... Read Full Review

This company use underhand tactics to ensure that you do business with them. When it comes to any disputes regarding ongoing fees they totally deny any agreement and harass you for payment. They do not record telephone calls or keep logs of branch visits so you are unable to confirm what was... Read Full Review

I lived in a 3/4 bed house in SW11 Earlsfield a stones throw from Wimbledon. I was new to the renting game from the tenant side. I saw a place on zoopla & contacted the agent. The agent seemed pleasant & helpful (especially as I'd have to pay all rent upfront due to poor credit... Read Full Review

Renting with Townends was the worst mistake of my life. Horrible customer service from landlord and agents, have been waiting months for them to fix issues which have still to be resolved. Never going with Townsend... Read Full Review

Looking for a property to rent, I finally found the one and had to beat off competition . All throughout the process Shyanne was always positive, friendly and professional. I could not have asked for a better agent to deal with. Shyanne went above and beyond to make sure everything went... Read Full Review

Despite lots of challenging issues during during the purchase of my property Ashley was professional at all times and extremely helpful making the process as stress-free as possible! I would thoroughly recommend using Townsends as they were always on hand to offer advise and ensure the best... Read Full Review

Just sold my house though Townend. I went with them because I got a no-nonsense appraisal from Ashley-Jane Francis, rather than estate agent flattery, which is what I asked for. The house sold quickly and achieved a good price. Comms and support were good from the whole... Read Full Review

Massive thanks to Kevin & Herrine for showing round our prospective buyers. Simon for fantastic photographs and Ashley for her negotiating skills! Selling our flat through you was a pleasure, no stress involved. You've made our dream move possible and I would highly recommend all of you at the... Read Full Review

We had the funnest day with Herrine and Alpha showing us loads of flats and everything we needed to know about the neighbourhood. It was great as we are new to the area. Thank... Read Full Review

Simon and his team were very professional in ensuring that the sale process ran smoothly and where a delay was anticipated, he was able to alleviate the problem. He was not only able to find a suitable buyer, but was also able to find a suitable accommodation for the tenants in the property to... Read Full Review

Simon Bright is a legend! He is incredibly knowledgeable and experienced, switched-on, professional, insightful, dedicated, whilst at the same time being patient, understanding and reassuring (and just generally lovely). I experienced a series of unfortunate events (to put it mildly) selling my... Read Full Review

I switched to Townends after a disappoing service from another estate agent and didnt regret it. I recently completed a very long, drawn out flat sale with Simon Bright at South Norwood branch. There were many issues including the discovery of Knotweed, negotiating a new lease, two lazy... Read Full Review