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Twickenham, TW1

4.8/5, 158 Reviews
98% Recommended

100% sales valuation accuracy

87% letting valuation accuracy

100% sales fee satisfaction

83% letting fee satisfaction

Contact Us
Welcome to Townends Estate Agents, Twickenham. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant. Areas we cover include: Twickenha
m, Hampton, Hampton Hill, Hanworth, Isleworth, Osterley and St Margarets. Whatever your property needs we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance. Our ability to listen and really understand your requirements, combined with more than 25 years of in depth experience and local knowledge about Twickenham and the surrounding areas, means we�re perfectly placed to sell or let your property.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%100%£275,000£807,500
Lettings87%83%£800£3,350
Areas covered
  • Hanworth, Isleworth,
  • Osterley, St Margarets
  • TW1
  • TW10
  • TW11
  • TW12
  • TW13
  • TW2
  • TW5
  • TW7
  • Twickenham, Hampton, Hampton Hill,
Address

Stirling Ackroyd
25 London RoadTwickenham, Middlesex
TW1 3SX
020 8891 6371

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Stirling Ackroyd Branches (View All 38)
BRANCH ASSET
A thoroughly professional ...

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5 Star Review

By : 'stewart'
Services : Letting( As a Owner )
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : TW11

10 Mar 2021
People found this helpful0

A thoroughly professional team and service. Despite being a overseas landlord , nothing is too much trouble.The team are always on hand to offer support. If your thinking of renting , for sure Townends should be your first... Read Full Review

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David has been exceptional in ...

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5 Star Review
UserName

David

By : 'Joanna'
Services : Letting( As a Owner )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : TW7

15 Aug 2019
People found this helpful0

David has been exceptional in both his skill and understanding in finding me the right tenants for my property. As I live in New Zealand, this could have proved to be extremely challenging but David was fantastic in keeping me up to date with emails and long distance phone calls. I have now found... Read Full Review

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Andrejs was very helpful and ...

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5 Star Review

By : 'Sandeep'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : TW1

5 Aug 2017
People found this helpful1

Andrejs was very helpful and updated us through the process of our buy . He was always available and answered any questions we... Read Full Review

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This is the first time I've ...

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4 Star Review

By : 'Shabir'
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : TW2

24 Mar 2017
People found this helpful1

This is the first time I've had contact with Aaron and he kept me well informed about about all negotiations. Very good and... Read Full Review


Comments on Agent Fees

I have been with Townends for more than three years and am very happy with the service.

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Very quick and efficient; ...

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5 Star Review

By : 'James'
Services : Letting( As a Tenant )
Rent PCM : £1295
Would you recommend ? : Yes
Postcode : TW2

26 Jan 2017
People found this helpful1

Very quick and efficient; viewed potential let at short notice after work and then when offer was phoned through it as dealt with and submitted within 30 mins, which meant that ours was the first received by the landlords and subsequently accepted. Aaron has also been very accomodating with... Read Full Review


Comments on Agent Fees

Good, the standard quote seemed high but this was adjusted to a lower rate before we had a chance to even question it

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Townends contacted me some 2 ...

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5 Star Review

By : 'Gerry'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TW12

28 Oct 2016
People found this helpful1

Townends contacted me some 2 years ago and were patient awaiting my decision to sell my property recently. They were then quick to appraise and get my property to market at a competitive price. Throughout the process they were pro-active without being aggressive, They kept me advised on... Read Full Review


Comments on Agent Fees

Acceptable

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Taylor was and still is very ...

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5 Star Review

By : 'A'
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : TW2

21 Sept 2016
People found this helpful1

Taylor was and still is very helpful with our move and proved to be lightyears better than our previous agent who is with a different... Read Full Review


Comments on Agent Fees

All good.

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A great service as always ...

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4 Star Review

By : 'Amit'
Services : Letting( As a Owner )
Rent PCM : £1325
Would you recommend ? : Yes
Postcode : TW1

20 Sept 2016
People found this helpful0

A great service as always from Townends- even though I didn't let through them this time still very professional and straight up. Taylor is a great professional to work with and one I will be working with... Read Full Review


Comments on Agent Fees

All good!

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Townends and Taylor were very ...

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5 Star Review

By : 'James'
Services : Letting( As a Owner )
Rent PCM : £1295
Would you recommend ? : Yes
Postcode : TW1

19 Sept 2016
People found this helpful0

Townends and Taylor were very efficient at getting my property marketed and let. Taylor was courteous and efficient and came back to me when he said he would. Overall I'm more than happy with the service received from Townends. They compare favourably with some of the dreadful experiences I've... Read Full Review


Comments on Agent Fees

Overall competitive.

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I was really pleased with the ...

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5 Star Review

By : 'Kathy'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : Yes
Postcode : TW7

19 Sept 2016
People found this helpful1

I was really pleased with the service I received from Taylor. He proactively listened to my clients requirements and found several properties for us to choose from, He was conversant with the area resources and gave a comprehensive account of the service and resources within the property and... Read Full Review

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Taylor is the best agent to ...

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5 Star Review

By : 'Ermal'
Services : Letting( As a Tenant )
Rent PCM : £1295
Would you recommend ? : Yes
Postcode : TW1

19 Sept 2016
People found this helpful1

Taylor is the best agent to deal if you need to rent a property in Twickenham. Very professional all the time. Thank you... Read Full Review


Comments on Agent Fees

A bit high but all worthy.

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We have been super impressed ...

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5 Star Review
UserName

Tim

By : 'Louisa'
Services : Sales( As a Buyer )
Sold price : £530000
Would you recommend ? : Yes
Postcode : TW2

26 Aug 2016
People found this helpful1

We have been super impressed with Townends from start to finish. Emma was really polite and friendly when we went to view the property initially and helped with putting the offer in. It was such a speedy process and she was fantastic at giving us regular updates. Tim was also equally brilliant. I... Read Full Review

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I am very impressed with the ...

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5 Star Review

By : 'Shah'
Services : Letting( As a Owner )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : TW2

4 Aug 2016
People found this helpful0

I am very impressed with the lettings service provided by Taylor/Jenna. They were both very helpful and always updated me with any potential problems. I was wary of any estate agent but I was happy to be proved... Read Full Review

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I am very satisfied with the ...

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4 Star Review

By : 'Mrs'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TW11

3 Aug 2016
People found this helpful0

I am very satisfied with the service from Mr McNeil. He's very cheerful, helpful, prompt and always followed up with his... Read Full Review


What agent could do to change your mind?

good


Comments on Agent Fees

good

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I was really pleased with ...

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5 Star Review

By : 'Mr'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW1

3 Aug 2016
People found this helpful0

I was really pleased with Taylor. He was really enthusiastic, positive and helpful. I can 100% recommend him. He always arrived at the venues on time, so never kept us... Read Full Review


What agent could do to change your mind?

Good


Comments on Agent Fees

Good

Comments (0)
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I must admit my previous ...

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5 Star Review

By : 'Dale'
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : TW1

3 Aug 2016
People found this helpful0

I must admit my previous experience with lettings agents has not been good, and I have found them very much like car salesmen in that they love you until you sign the paperwork and hand over your money then they dont want to know. Thankfully Taylor has managed to help buck that trend. Throughout... Read Full Review

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I had a very positive ...

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5 Star Review

By : 'Razvan'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : TW2

27 Jul 2016
People found this helpful0

I had a very positive experience with Taylor. My expectation is usually 4/10 for an agent due to previous experiences but Taylor is way above the average of his peers. His strongest points are listening to your needs and finding the appropriate house to see. This was the first time ever when an... Read Full Review


What agent could do to change your mind?

I always consider agent fees are absurdly high but for now there's not much choice out there.


Comments on Agent Fees

I always consider agent fees are absurdly high but for now there's not much choice out there.

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Taylor was very responsive ...

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5 Star Review

By : 'Mark'
Services : Letting( As a Tenant )
Rent PCM : £2
Would you recommend ? : Yes
Postcode : TW1

19 Jul 2016
People found this helpful0

Taylor was very responsive from the first enquiry to the time we signed up to moving in. Townends, ourselves and the Landlord had to face some challenges to agree a move in date but Taylor kept the dialogue and process moving whilst maintaining a sense of humour and professionalism at all times.... Read Full Review


What agent could do to change your mind?

Can only compare with Dexters fees which seemed more.


Comments on Agent Fees

Can only compare with Dexters fees which seemed more.

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Honest, approachable, ...

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5 Star Review

By : 'DirectorOfCustomerExperience@large£bnCo'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW2

18 Jul 2016
People found this helpful0

Honest, approachable, accommodating and personable are not traits usually encountered in estate agents - Taylor is one of the exceptions! a true gem. Helped us find what we were looking for when all other agents seemed too busy or... Read Full Review

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Very helpful and kept me up ...

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5 Star Review

By : 'Shahram'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TW2

5 Jul 2016
People found this helpful0

Very helpful and kept me up to date during the whole process. I was very happy with his overall performance and daily... Read Full Review


Comments on Agent Fees

Good

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11/21/2017, 8:56:51 AM by allAgents

Awards won by Stirling Ackroyd, Twickenham TW1 3SX

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