“The moment Buckland Wharf became available, I contacted Sterling immediately. ......”
5 Star Review
Aug 22,2017
By:
'Lisa'
Aug 22,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: HP22
Lettings (as a Tenant)
Postcode: HP22
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The moment Buckland Wharf became available, I contacted Sterling immediately. Within less than 24 hours I had received a call from Jason O'Connell, asking me a bit more about the reason for my enquiry, current position and time expectations etc. That same evening we had a ...
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Comment on agent fees
Good
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“Jason was helpful right from the word go. This is ......”
5 Star Review
Aug 15,2017
By:
'Tommy'
Aug 15,2017
Services: Lettings (as a Tenant)
Rent PCM: £900
Would you recommend?: Yes
Postcode: HP22
Lettings (as a Tenant)
Rent PCM: £900
Postcode: HP22
0
people found
this helpful
Jason was helpful right from the word go. This is our first time renting and Jason could not have been more helpful. If I emailed/rang he always replied promptly which helped to put our mind at ease. A very friendly, professional agent and a ...
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“Jason is very professional - he has always been really ......”
5 Star Review
Aug 15,2017
By:
'Marina'
Aug 15,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: HP23
Lettings (as a Tenant)
Postcode: HP23
0
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Jason is very professional - he has always been really helpful and kind toward us. He explains everything clearly and it's such a polite person. We are really pleased that got to meet Jason and would definitely recommend him!...
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“Jason recently found some great Tenants for our property in ......”
5 Star Review
Aug 05,2017
By:
'Stacey'
Aug 05,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: HP23
Lettings (as a Landlord)
Postcode: HP23
0
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Jason recently found some great Tenants for our property in Tring and secured the rental Sterling suggested they could achieve, all completed within 3 weeks of handing them our keys! Special mention to Carol who we understand was very helpful in terms of making herself available ...
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Comment on agent fees
We have other investment properties and found Sterling's fees to be competitive
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“Sue was perfect. She held my hand from first viewing ......”
5 Star Review
Jul 29,2017
By:
'jAY'
Jul 29,2017
Services: Sales (as a Buyer)
Sold price: £200000
Would you recommend?: Yes
Postcode: HP23
Sales (as a Buyer)
Sold price: £200000
Postcode: HP23
0
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Sue was perfect. She held my hand from first viewing to exchange, negotiated a £10000 discount on the purchase price, pointed me in the direction on an excellent solicitor and basically made in all happen in 10 weeks. I cannot reckon her highly enough, especially to FTB ...
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Comment on agent fees
No fees as was FTB.
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“Sterling pulled out all the stops. Ben Simon and Phil ......”
5 Star Review
Jun 14,2017
By:
'Ali'
Jun 14,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: HP22
Sales (as a Vendor)
Postcode: HP22
0
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Sterling pulled out all the stops. Ben Simon and Phil were brilliant.
They put more people through the door in one month than other agents in 6 months. Also acted as therapists holding hands through the process.
Thank you...
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“Sue has done an extremely professional job. When we were ......”
5 Star Review
May 30,2017
By:
'Clare'
May 30,2017
Services: Sales (as a Buyer)
Sold price: £535000
Would you recommend?: Yes
Postcode: HP23
Sales (as a Buyer)
Sold price: £535000
Postcode: HP23
0
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Sue has done an extremely professional job. When we were looking at properties she regularly updated us with properties and encouraged us to view the property we eventually purchased even though we dismissed it at first. She is great at keeping communication open and was ...
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Comment on agent fees
Good
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“Justin Davies and Steve Bird helped me with 3 bad tenants. ......”
4 Star Review
Mar 21,2017
By:
'Olivia'
Mar 21,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: LU6
Lettings (as a Landlord)
Postcode: LU6
0
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Justin Davies and Steve Bird helped me with 3 bad tenants. I have been unlucky recently: a) changed their mind after signing an AST b) left my house in a damaged and dirty condition and c) didn't clean up properly after they left. In b) and ...
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Comment on agent fees
They are what they are. You get what you pay for.
My one question to those who carried out inspections on one of my tenants is - how did my property get in such a state without it being flagged up during the tenancy?
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“The arrogant, dishonest, inconsistent advice of this company is beyond ......”
1 Star Review
Dec 28,2016
By:
'R'
Dec 28,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: HP24
Lettings (as a Tenant)
Postcode: HP24
1
people found
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The arrogant, dishonest, inconsistent advice of this company is beyond belief. Total Waste of time money and energy
Avoid at all costs....
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“In comparison with other agents in the area, I found ......”
5 Star Review
Jan 22,2016
By:
'Sam'
Jan 22,2016
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: LU7
Sales (as a Buyer)
Postcode: LU7
0
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In comparison with other agents in the area, I found Sterlings to be as interested in the buyer as in the seller. We were offered and viewed similar properties to that of our initial inquiry which was helpful in making relevant comparison.
Sue Reece was ...
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“Sue worked really hard to sell our property and also ......”
4 Star Review
Oct 30,2015
By:
'Chantry'
Oct 30,2015
Services: Sales (as a Vendor)
Sold price: £590000
Would you recommend?: Yes
Postcode: HP23
Sales (as a Vendor)
Sold price: £590000
Postcode: HP23
0
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Sue worked really hard to sell our property and also showed considerable professionalism negotiating through a complex and frustrating situation with a potential vendor, in a calm and friendly manner....
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“Ben is great to get things started but Stirlings Secret ......”
4 Star Review
Sep 10,2015
By:
'T.'
Sep 10,2015
Services: Sales (as a Buyer)
Sold price: £230000
Would you recommend?: Yes
Postcode: LU7
Sales (as a Buyer)
Sold price: £230000
Postcode: LU7
1
people found
this helpful
Ben is great to get things started but Stirlings Secret Weapon comes in the form of a young lady called Sam Carter a former solicitor who comes into her own when you come across hiccups which you will .Helped us a lot.Many Thanks G ...
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1
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“I have used Sterling Estate Agents for renting out my ......”
4 Star Review
Aug 28,2015
By:
'Maggie'
Aug 28,2015
Services: Lettings (as a Landlord)
Rent PCM: £1050
Would you recommend?: Yes
Postcode: LU7
Lettings (as a Landlord)
Rent PCM: £1050
Postcode: LU7
0
people found
this helpful
I have used Sterling Estate Agents for renting out my property for many years, during which time it has had its ups and downs with the various tenants, however Justin has been extremely helpful in assisting both sides in getting any issues sorted. They have ...
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“I would not use this agent! Having selected this agent ......”
1 Star Review
Aug 17,2015
By:
'Mr'
Aug 17,2015
Services: Sales (as a Vendor)
Sold price: £760000
Would you recommend?: No
Postcode: HP22
Sales (as a Vendor)
Sold price: £760000
Postcode: HP22
0
people found
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I would not use this agent! Having selected this agent based on the verbal briefing we received, we were thoroughly disappointed to find out that the areas of differentiation were overstated and in some cases worse than competitors. In addition to an inflated price to ...
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What agent could do to change your mind?
Inflated fees for a job they did not do.
Attached Filesnbsp;
Comment on agent fees
Inflated fees for a job they did not do.
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“Andrew Melrose was instrumental in selling our house and also ......”
5 Star Review
Jul 30,2015
By:
'Nick'
Jul 30,2015
Services: Sales (as a Vendor)
Sold price: £430000
Would you recommend?: Yes
Postcode: LU7
Sales (as a Vendor)
Sold price: £430000
Postcode: LU7
0
people found
this helpful
Andrew Melrose was instrumental in selling our house and also securing the property we wanted. Sam Carter was excellent in ensuring that we moved on the desired date, and helping us with our solicitor. Would definitely use again. Thanks!...
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“Olivia was great from start to finish with appointment confirmations ......”
5 Star Review
Jul 29,2015
By:
'Robin'
Jul 29,2015
Services: Lettings (as a Tenant)
Rent PCM: £1295
Would you recommend?: Yes
Postcode: LU7
Lettings (as a Tenant)
Rent PCM: £1295
Postcode: LU7
0
people found
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Olivia was great from start to finish with appointment confirmations and a polite non pushy approach that gave us confidence to use them as a letting agent and recommend them in the future....
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“Helpful, informative and supportive, especially Sam Carter who helped me ......”
5 Star Review
Jul 21,2015
By:
'Dorothy'
Jul 21,2015
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: HP23
Sales (as a Buyer)
Postcode: HP23
0
people found
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Helpful, informative and supportive, especially Sam Carter who helped me navigate my way what should have been a simple sale. She particularly helped me through all the frustrations of solicitor speak. Phoned me with regular updates and always happy to help when I popped in ...
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“All the staff at Tring were very helpful throughout. They ......”
4 Star Review
Jul 13,2015
By:
'Alison'
Jul 13,2015
Services: Sales (as a Vendor)
Sold price: £560000
Would you recommend?: Yes
Postcode: HP23
Sales (as a Vendor)
Sold price: £560000
Postcode: HP23
0
people found
this helpful
All the staff at Tring were very helpful throughout. They carried out a pro-active marketing campaign which was very much more effective than another agent we used in the area. They kept calm and professional throughout - even though there were the inevitable tensions when ...
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“Olivia Vize ensured that our new tenants were aware of ......”
4 Star Review
Jun 30,2015
By:
'Kingswell'
Jun 30,2015
Services: Lettings (as a Landlord)
Rent PCM: £795
Would you recommend?: Yes
Postcode: HP23
Lettings (as a Landlord)
Rent PCM: £795
Postcode: HP23
0
people found
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Olivia Vize ensured that our new tenants were aware of conditions of the tenancy and the need to be respectful and considerate towards other neighbours. Justin Davies is always very prompt at dealing with any queries and is very reliable....
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“Sue's attention to our needs was first class. She arranged ......”
5 Star Review
Jun 08,2015
By:
'Barry'
Jun 08,2015
Services: Sales (as a Buyer)
Sold price: £420
Would you recommend?: Yes
Postcode: HP22
Sales (as a Buyer)
Sold price: £420
Postcode: HP22
0
people found
this helpful
Sue's attention to our needs was first class. She arranged a second and third viewing at times to suit us and was always helpful with information we required.
Nothing seemed to be to much trouble.
Thank you....
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“Olivia was helpful right from the word go. This is ......”
5 Star Review
Jun 01,2015
By:
'en'
Jun 01,2015
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: Yes
Postcode: HP23
Lettings (as a Tenant)
Rent PCM: £800
Postcode: HP23
0
people found
this helpful
Olivia was helpful right from the word go. This is my first time renting and she could not have been more helpful. If I emailed/rang she always replied promptly which helped to put my mind at ease. A very friendly, professional agent and a ...
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Comment on agent fees
Seem reasonable - bearing in mind I've never rented before, I didn't find them extortionate.
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“The market in Tring is very fast moving, with limited ......”
5 Star Review
May 19,2015
By:
'Andy'
May 19,2015
Services: Lettings (as a Tenant)
Rent PCM: £2500
Would you recommend?: Yes
Postcode: HP23
Lettings (as a Tenant)
Rent PCM: £2500
Postcode: HP23
0
people found
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The market in Tring is very fast moving, with limited properties available and too many competitors. Every agent we visited on a Saturday morning were pleasant and took our contact details but only Olivia sounded genuinely interested in our search. She made a point of ...
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“Excellent service throughout. Moved in within 2 weeks, could not fault ......”
5 Star Review
Apr 23,2015
By:
'Anne'
Apr 23,2015
Services: Lettings (as a Tenant)
Rent PCM: £1150
Would you recommend?: Yes
Postcode: HP23
Lettings (as a Tenant)
Rent PCM: £1150
Postcode: HP23
0
people found
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Excellent service throughout. Moved in within 2 weeks, could not fault the agency as they was extremely helpful with the moving in process. I highly recommend this agency to all tenants wanting to rent a property in a short period of time....
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Comment on agent fees
Very reasonable.
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“I contacted Sterling Estate Agents regarding a rental property I ......”
5 Star Review
Apr 21,2015
By:
'Miss'
Apr 21,2015
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: HP23
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: HP23
0
people found
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I contacted Sterling Estate Agents regarding a rental property I was interested in; Olivia Vize answered the telephone and sounded very professional but also friendly. I arranged to view the property with Olivia the following day; I arrived 10 minutes early for the schedule viewing time, ...
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“My first contact with the Tring office of Sterling was ......”
5 Star Review
Feb 18,2015
By:
'raystrat'
Feb 18,2015
Services: Lettings (Prospective customer)
Rent PCM: £795
Would you recommend?: Yes
Postcode: LU6
Lettings (Prospective customer)
Rent PCM: £795
Postcode: LU6
0
people found
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My first contact with the Tring office of Sterling was with an enquiry on a flat they had to let, luckily for us Olivia took the call, and from the outset she demonstrated her professionalism and thorough knowledge of the lettings market.
We are a ...
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“I have been a client of Sterling for several years ......”
5 Star Review
Feb 18,2015
By:
'Lorraine'
Feb 18,2015
Services: Lettings (as a Landlord)
Rent PCM: £795
Would you recommend?: Yes
Postcode: LU6
Lettings (as a Landlord)
Rent PCM: £795
Postcode: LU6
0
people found
this helpful
I have been a client of Sterling for several years and been very satisfied with the service. I have not dealt with Olivia before and recently one of my rental properties became available after a 5 year tenancy.
I emailed her and indicated the type of ...
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Comment on agent fees
I think they are quite expensive for check in/check out and tenancy agreements, but think you get what you pay for.......Have used other companies in the past who were cheaper, but they were inefficient and inaccurate in the recording of contents and condition...
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“Olivia has been very professional and helpful throughout. Olivia fully ......”
5 Star Review
Feb 12,2015
By:
'Olivia'
Feb 12,2015
Services: Lettings (as a Tenant)
Rent PCM: £1300
Would you recommend?: Yes
Postcode: HP
Lettings (as a Tenant)
Rent PCM: £1300
Postcode: HP
0
people found
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Olivia has been very professional and helpful throughout. Olivia fully understands my needs and has been searching thoroughly on my behalf....
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“Good experience. Professional manner and were always willing to follow ......”
4 Star Review
Feb 01,2015
By:
'LC'
Feb 01,2015
Services: Sales (as a Buyer)
Sold price: £500000
Would you recommend?: Yes
Postcode: LU7
Sales (as a Buyer)
Sold price: £500000
Postcode: LU7
0
people found
this helpful
Good experience. Professional manner and were always willing to follow up on questions or with relevant people as appropriate. Would recommend....
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“I dealt mainly with Sue, although I did also speak ......”
5 Star Review
Jan 13,2015
By:
'Barry'
Jan 13,2015
Services: Sales (as a Buyer)
Sold price: £200000
Would you recommend?: Yes
Postcode: HP23
Sales (as a Buyer)
Sold price: £200000
Postcode: HP23
0
people found
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I dealt mainly with Sue, although I did also speak to Phil on a few occasions. Sue kept me up to date with how everything was progressing and advised if anything needed chasing up. I found her to be very polite with a good customer ...
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“We were very happy with all aspects of the service ......”
5 Star Review
Jan 11,2015
By:
'Eddie'
Jan 11,2015
Services: Sales (as a Vendor)
Sold price: £495000
Would you recommend?: Yes
Postcode: HP23
Sales (as a Vendor)
Sold price: £495000
Postcode: HP23
0
people found
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We were very happy with all aspects of the service we received. Of particular importance to us was the fact that Sterlings clearly new the local market, we thus received an accurate valuation and the correct value of the property was realised....
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