• claim your profile
    Ben Bird
  • upload your photo
    lewis hall
  • claim your profile
    Ben unknown
  • claim your profile
    Sean Lewis
  • claim your profile
    Karen Homewood
  • claim your profile
    Justin Davis
  • claim your profile
    justin davies
  • claim your profile
    andy melrose
  • upload your photo
    Sophie Galsworthy
  • upload your photo
    Charlotte Hearn
  • claim your profile
    Andrew Melrose
  • claim your profile
    Phil Gormley
  • claim your profile
    Steve Bird
  • claim your profile
    Paula
  • upload your photo
    Nadine
  • claim your profile
    Amanda Durrant
  • claim your profile
    Sue Reece
  • claim your profile
    Amanda Durantt
  • claim your profile
    Olivia Vize
  • claim your profile
    Jennie Ohlseen
  • claim your profile
    Olivia Vise
  • claim your profile
    Raymond Stratfull
  • claim your profile
    Sam Carter
  • claim your profile
    Mea Davies
No description available.
Sterling Estate Agents (Herts & London)

76-78 High Street Tring
Hertfordshire
HP23 4AF

01442 828222

Jan 22,2016
Minithumbup
By:
Jan 22,2016
0 people found
this helpful
In comparison with other agents in the area, I found Sterlings to be as interested in the buyer as in the seller. We were offered and viewed similar properties to that of our initial inquiry which was helpful in making relevant comparison. Sue Reece was professional in her approach offering good advice and answering without reservation all of our questions. During the process, Sam Carter provided helpful updates and was responded very quickly in contacting the vendor to obtain additional infor...
read full review
Was this helpful? Yes
Oct 30,2015
Minithumbup
By:
Oct 30,2015
0 people found
this helpful
Sue worked really hard to sell our property and also showed considerable professionalism negotiating through a complex and frustrating situation with a potential vendor, in a calm and friendly manner....
read full review
Was this helpful? Yes
Sep 10,2015
Minithumbup
By:
Sep 10,2015
1 people found
this helpful
Ben is great to get things started but Stirlings Secret Weapon comes in the form of a young lady called Sam Carter a former solicitor who comes into her own when you come across hiccups which you will .Helped us a lot.Many Thanks G and T....
read full review
Was this helpful? Yes
Aug 28,2015
Minithumbup
By:
Aug 28,2015
0 people found
this helpful
I have used Sterling Estate Agents for renting out my property for many years, during which time it has had its ups and downs with the various tenants, however Justin has been extremely helpful in assisting both sides in getting any issues sorted. They have always managed to find tenants for the property and Justin kept me informed at all times and never failed to respond to correspondence promptly. He certainly made my time as a landlady much easier, as it does certainly have its moments!...
read full review
Was this helpful? Yes
Aug 17,2015
Minithumbdown
By:
Aug 17,2015
0 people found
this helpful
I would not use this agent! Having selected this agent based on the verbal briefing we received, we were thoroughly disappointed to find out that the areas of differentiation were overstated and in some cases worse than competitors. In addition to an inflated price to win the business, a higher number of negotiators retained by the business, the marketing publications they supported and distribution were all less than the competition. I contacted the competition and received some genuine advice ...
read full review
What agent could do to change your mind?
Inflated fees for a job they did not do.
Comment on agent fees
Inflated fees for a job they did not do.
Was this helpful? Yes
Jul 30,2015
Minithumbup
By:
Jul 30,2015
0 people found
this helpful
Andrew Melrose was instrumental in selling our house and also securing the property we wanted. Sam Carter was excellent in ensuring that we moved on the desired date, and helping us with our solicitor. Would definitely use again. Thanks!...
read full review
Was this helpful? Yes
Jul 29,2015
Minithumbup
By:
Jul 29,2015
0 people found
this helpful
Olivia was great from start to finish with appointment confirmations and a polite non pushy approach that gave us confidence to use them as a letting agent and recommend them in the future....
read full review
Was this helpful? Yes
Jul 21,2015
Minithumbup
By:
Jul 21,2015
0 people found
this helpful
Helpful, informative and supportive, especially Sam Carter who helped me navigate my way what should have been a simple sale. She particularly helped me through all the frustrations of solicitor speak. Phoned me with regular updates and always happy to help when I popped in to the office. Thank you!...
read full review
Was this helpful? Yes
Jul 13,2015
Minithumbup
By:
Jul 13,2015
0 people found
this helpful
All the staff at Tring were very helpful throughout. They carried out a pro-active marketing campaign which was very much more effective than another agent we used in the area. They kept calm and professional throughout - even though there were the inevitable tensions when selling a house, especially when things seem to go quiet. Ben keeps an eye on his team, responds when necessary, and is very skilled when it comes to negotiations. A special thank you also to Andy who 'went the extra mile' ...
read full review
Was this helpful? Yes
Jun 30,2015
Minithumbup
By:
Jun 30,2015
0 people found
this helpful
Olivia Vize ensured that our new tenants were aware of conditions of the tenancy and the need to be respectful and considerate towards other neighbours. Justin Davies is always very prompt at dealing with any queries and is very reliable....
read full review
Was this helpful? Yes
Jun 08,2015
Minithumbup
By:
Jun 08,2015
0 people found
this helpful
Sue's attention to our needs was first class. She arranged a second and third viewing at times to suit us and was always helpful with information we required. Nothing seemed to be to much trouble. Thank you....
read full review
Was this helpful? Yes
Jun 01,2015
Minithumbup
By:
Jun 01,2015
0 people found
this helpful
Olivia was helpful right from the word go. This is my first time renting and she could not have been more helpful. If I emailed/rang she always replied promptly which helped to put my mind at ease. A very friendly, professional agent and a pleasure to deal with....
read full review
Comment on agent fees
Seem reasonable - bearing in mind I've never rented before, I didn't find them extortionate.
Was this helpful? Yes
May 19,2015
Minithumbup
By:
May 19,2015
0 people found
this helpful
The market in Tring is very fast moving, with limited properties available and too many competitors. Every agent we visited on a Saturday morning were pleasant and took our contact details but only Olivia sounded genuinely interested in our search. She made a point of proactively contacting us in the following weeks with updates on properties that had not yet come onto the market and in this , she was the only agent who did so. We would 100% recommend contacting Olivia and Sterling when you nee...
read full review
Was this helpful? Yes
Apr 23,2015
Minithumbup
By:
Apr 23,2015
0 people found
this helpful
Excellent service throughout. Moved in within 2 weeks, could not fault the agency as they was extremely helpful with the moving in process. I highly recommend this agency to all tenants wanting to rent a property in a short period of time....
read full review
Comment on agent fees
Very reasonable.
Was this helpful? Yes
Apr 21,2015
Minithumbup
By:
Apr 21,2015
0 people found
this helpful
I contacted Sterling Estate Agents regarding a rental property I was interested in; Olivia Vize answered the telephone and sounded very professional but also friendly. I arranged to view the property with Olivia the following day; I arrived 10 minutes early for the schedule viewing time, Olivia was already there and greeted me with a friendly welcome. Although Olivia was very well informed about the local area she advised that it was the first time she had viewed the property I was interested i...
read full review
Was this helpful? Yes
Feb 18,2015
Minithumbup
By:
Feb 18,2015
0 people found
this helpful
My first contact with the Tring office of Sterling was with an enquiry on a flat they had to let, luckily for us Olivia took the call, and from the outset she demonstrated her professionalism and thorough knowledge of the lettings market. We are a retired couple downsizing, Olivia immediately understood our requirements and within minuets I had received an email from her with details of properties she thought suitable for our needs. From her recommendations we chose a two-bedroom cottage in a sm...
read full review
Was this helpful? Yes
Feb 18,2015
Minithumbup
By:
Feb 18,2015
0 people found
this helpful
I have been a client of Sterling for several years and been very satisfied with the service. I have not dealt with Olivia before and recently one of my rental properties became available after a 5 year tenancy. I emailed her and indicated the type of tenant I was looking for who would be appropriate for the property. I asked her to check on the condition of the property and what work might need doing as the existing tenant will move out before Easter and I wanted to organise contractors to ke...
read full review
Comment on agent fees
I think they are quite expensive for check in/check out and tenancy agreements, but think you get what you pay for.......Have used other companies in the past who were cheaper, but they were inefficient and inaccurate in the recording of contents and condition...
Was this helpful? Yes
Feb 12,2015
Minithumbup
By:
Feb 12,2015
0 people found
this helpful
Olivia has been very professional and helpful throughout. Olivia fully understands my needs and has been searching thoroughly on my behalf....
read full review
Was this helpful? Yes
Feb 01,2015
Minithumbup
By:
Feb 01,2015
0 people found
this helpful
Good experience. Professional manner and were always willing to follow up on questions or with relevant people as appropriate. Would recommend....
read full review
Was this helpful? Yes
Jan 13,2015
Minithumbup
By:
Jan 13,2015
0 people found
this helpful
I dealt mainly with Sue, although I did also speak to Phil on a few occasions. Sue kept me up to date with how everything was progressing and advised if anything needed chasing up. I found her to be very polite with a good customer relations attitude....
read full review
Was this helpful? Yes
Jan 11,2015
Minithumbup
By:
Jan 11,2015
0 people found
this helpful
We were very happy with all aspects of the service we received. Of particular importance to us was the fact that Sterlings clearly new the local market, we thus received an accurate valuation and the correct value of the property was realised....
read full review
Was this helpful? Yes
Jan 04,2015
Minithumbup
By:
Jan 04,2015
0 people found
this helpful
Phil, Andy and Heather were always professional, provided sound advice, and pulled out all the stops to complete the sale of our property. Within a week of instructing Phil and the team at Sterling we had people through the door, and within 8 weeks we had a had a buyer with a reasonable offer. The chain was rather tedious and Heather worked extremely hard liaising will all parties within the chain to bring to a timely and successful conclusion. A job very well done...
read full review
Was this helpful? Yes
Dec 19,2014
Minithumbup
By:
Dec 19,2014
0 people found
this helpful
Needed one bed apartment urgently in Febuary because of family illness. Sterlings Tring found us the apartment - ideal with larger than average lounge and within a purpose built development for security when absent. Inspections and check-in and check-out all handled very professionally and queries we had about needing to end tenancy sooner than expected were dealt with in a positive sympathetic way, showing good negotiation skills with landlord. Both landlord and tenants had agreed terminati...
read full review
Comment on agent fees
Ok
Was this helpful? Yes
Dec 15,2014
Minithumbup
By:
Dec 15,2014
0 people found
this helpful
Very pleased with the way that sterling have set up my tenancy. I look forward to moving in this week. Olivia was brilliant at the viewing and extremely helpful....
read full review
Was this helpful? Yes
Dec 12,2014
Minithumbup
By:
Dec 12,2014
0 people found
this helpful
We sold and purchased through Sterling Tring. Phil, Sue, Andy and Ben have all been fantastic. The service we have received from the day our house went on the market to today (day before completion) has been exceptional. Even through very stressful moments the team have put me at ease and their hard work has been superb....
read full review
Was this helpful? Yes
Dec 08,2014
Minithumbup
By:
Dec 08,2014
0 people found
this helpful
Thank you Phil & Heather. I am sure that we will use you again in other developments and property sales in the future....
read full review
Was this helpful? Yes
Dec 08,2014
Minithumbup
By:
Dec 08,2014
0 people found
this helpful
The people in the Tring office were all helpful and gave us plenty of advice to assist us in our house sale....
read full review
Was this helpful? Yes
Dec 08,2014
Minithumbup
By:
Dec 08,2014
0 people found
this helpful
Sterling were one of five agents I had value the house from Tring and Aylesbury. Phil Gormley was the most positive about the houses worth and suggested a price which was a good starting point. Within a week of instructing Phil he and Sue got people through the door and within three days of the first person coming through the door we had found a buyer at a very sensible rate and one which was higher than any of the other agents I approached. At all times Sue has kept us informed and we were able...
read full review
Comment on agent fees
I think the fees were right and fair.
Was this helpful? Yes
Dec 04,2014
Minithumbup
By:
Dec 04,2014
0 people found
this helpful
We were very impressed with Ben Bird from the moment we met him. His enthusiasm was infectious and he had a very clear understanding of what our expectations were. His vision of what our house had to offer, and what it could potentially offer prospective buyers, and his knowledge of the local housing market and clear objectives where what led us to select Sterling over other agents in the area. Ben and his team delivered on every level and within the time frame that was promised. In our opinion ...
read full review
Comment on agent fees
Very reasonable and competitive fees
Was this helpful? Yes
Nov 29,2014
Minithumbup
By:
Nov 29,2014
0 people found
this helpful
Fabulous service and lots of enthusiasm from Olivia. She was happy to answer questions about the area and was very prompt at returning email messages and calls. She made the process a lot easier for me....
read full review
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 82% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £200,000
  • Max: £850,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
16 1 26 5 40 1 39 0 6 1
Ben Bird Ben Bird
Partner
27 reviews

About Ben No description set View full profile
lewis hall - no image available lewis hall
manager
4 reviews

About lewis No description set View full profile
Ben unknown - upload your photo Ben unknown
1 reviews

About Ben No description set View full profile
Sean Lewis - upload your photo Sean Lewis
42 reviews

About Sean No description set View full profile
Karen Homewood - upload your photo Karen Homewood
1 reviews

About Karen No description set View full profile
Justin Davis - upload your photo Justin Davis
7 reviews

About Justin No description set View full profile
justin davies - upload your photo justin davies
2 reviews

About justin No description set View full profile
andy melrose - upload your photo andy melrose
2 reviews

About andy No description set View full profile
Sophie Galsworthy - no image available Sophie Galsworthy
Negotiator
21 reviews

About Sophie No description set View full profile
Charlotte Hearn - no image available Charlotte Hearn
Negotiator
12 reviews

About Charlotte No description set View full profile
Andrew Melrose - upload your photo Andrew Melrose
9 reviews

About Andrew No description set View full profile
Phil Gormley - upload your photo Phil Gormley
13 reviews

About Phil No description set View full profile
Steve Bird - upload your photo Steve Bird
1 reviews

About Steve No description set View full profile
Paula  - upload your photo Paula
1 reviews

About Paula No description set View full profile
Nadine  - no image available Nadine
Sales Progressor
8 reviews

About Nadine No description set View full profile
Amanda Durrant - upload your photo Amanda Durrant
10 reviews

About Amanda No description set View full profile
Sue Reece - upload your photo Sue Reece
15 reviews

About Sue No description set View full profile
Amanda Durantt - upload your photo Amanda Durantt
1 reviews

About Amanda No description set View full profile
Olivia Vize - upload your photo Olivia Vize
16 reviews

About Olivia No description set View full profile
Jennie Ohlseen - upload your photo Jennie Ohlseen
2 reviews

About Jennie No description set View full profile
Olivia Vise - upload your photo Olivia Vise
1 reviews

About Olivia No description set View full profile
Raymond Stratfull - upload your photo Raymond Stratfull
0 reviews

About Raymond No description set View full profile
Sam Carter - upload your photo Sam Carter
5 reviews

About Sam No description set View full profile
Mea Davies - upload your photo Mea Davies
1 reviews

About Mea No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.

Complaints Procedure

No procedure available.

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours


Find the Best Agent to
Buy, Sell or Rent Property