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Sterling Estate Agents (Herts & London)

76-78 High Street Tring
Hertfordshire
HP23 4AF

01442 828222
Website not available

Properties for Sale
Properties to Rent

“ Responsive communication... ”

May 15,2018
Minithumbup
By: 'Annon'
May 15,2018
0 people found
this helpful
From the very start every member of the team were very responsive to enquiries and always happy to explain in detail any enquiries that i had. They also put my mind at ease with timescales and processes that needed to be completed and when also ...
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Comment on agent fees
Expensive, but I had not rented for a while and after conducting research they seemed inline and competitive with other agents in the local area.
Was this helpful? Yes

“ Excellent... ”

May 02,2018
Minithumbup
By: 'Jen W'
May 02,2018
0 people found
this helpful
Jason made everything very clear and easy and always had a smile. Thank you very much for all your help, super appreciated!...
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Was this helpful? Yes
Mar 09,2018
Minithumbup
By: 'LPage'
Mar 09,2018
0 people found
this helpful
We rented through Sterling for about 3 years and had nothing but a good experience, having had absolutely terrible experiences with the other estate agents who provide lettings in Tring. They are very thorough and always responded promptly with any problems, were always available and replied ...
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Comment on agent fees
Reasonable and pretty much what you would pay elsewhere.
Was this helpful? Yes
Feb 08,2018
Minithumbup
By: 'Gary Briggs'
Feb 08,2018
0 people found
this helpful
I had the pleasure of working with Jason when looking to let my property. He was always professional, attentive, thorough and meticulous. Jason was fantastic at keeping me in the loop and updated at every step of the process and I always had full and ...
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Comment on agent fees
Initially I thought the fees were a little high compared to a lot of the other agents in the area but Jason was willing to have a sensible discussion about them and we came to an agreement that worked for all parties.
Was this helpful? Yes
Jan 31,2018
Minithumbup
By: 'Daniela'
Jan 31,2018
0 people found
this helpful
It was an absolute pleasure dealing with Jason! As a first time renter through agency, never once did it feel like I was asking too many questions and Jason was always very prompt in replying to emails. Thank you for making the process super easy!...
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Comment on agent fees
There are agencies out there who charge a lot less admin fees.
Was this helpful? Yes
Jan 29,2018
Minithumbup
By: 'Becky and Paul'
Jan 29,2018
0 people found
this helpful
Truly exceptional service from Jason O'Connell, from start to finish. We cannot fault him in any way. His kindness, patience, professionalism and constant willingness to go above and beyond were second to none. We truly believe he is a fantastic asset to Sterling, Tring....
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Was this helpful? Yes
Jan 26,2018
Minithumbup
By: 'Christian Ennels'
Jan 26,2018
0 people found
this helpful
Jason was a pleasure to deal with always responded to communication promptly (even on his days off!). He provided a very professional and personal service. I have no hesitation in recommending him/Sterling....
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Comment on agent fees
Competitive fees agreed
Was this helpful? Yes
Nov 12,2017
Minithumbup
By: 'Dionne Courts'
Nov 12,2017
0 people found
this helpful
My experience from start to finish at Sterling(Tring) with Jason was easy going, stress free, helpful & supportive throughout... Thankyou so very kindly...
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Comment on agent fees
Fees at Sterling are on average pretty much similar to all other agents, the going rate I guess.
Was this helpful? Yes
Oct 27,2017
Minithumbup
By: 'Mark'
Oct 27,2017
0 people found
this helpful
I contacted Sterling estate agents to rent my property and was dealt with by Jason who throughout the procedure kept me fully up to date and was very professional. Within 2 weeks my property was rented and I cannot thank Jason enough for making the whole ...
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Comment on agent fees
Good fees applicable and fair
Was this helpful? Yes
Oct 22,2017
Minithumbup
By: 'John C'
Oct 22,2017
0 people found
this helpful
Sue is a fantastic asset to Sterling Tring, her levels of commitment to selling our property and quality of communication gave us real confidence that although the market and our sale were slow moving that Sue would be the person who would sell our property ...
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Comment on agent fees
I recommend She and Ben
Was this helpful? Yes
Oct 01,2017
Minithumbdown
By: 'A person in disbelief of how bad this service is'
Oct 01,2017
1 people found
this helpful
When first put up for sale my house sold quickly but it fell through because of the house I was buying. I decided to try a new agent and went to Stirling. The Sales patter was brilliant but the sales experience was appalling! I got ...
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Comment on agent fees
They were ok had they provided a service.
Was this helpful? Yes
Sep 07,2017
Minithumbup
By: 'Luke Smith'
Sep 07,2017
0 people found
this helpful
Jason and Carol, are very helpful and they have helped my family find a rented house in the area i wanted and kept me informed plus help every step of the way through the paper work and getting the keys to a new start. many ...
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Comment on agent fees
good
Was this helpful? Yes
Sep 06,2017
Minithumbup
By: 'Paul Usiskin'
Sep 06,2017
0 people found
this helpful
Jason and the staff at this branch of Sterling, Carole, Sue, Rachel and all the others I've had contact with are proof that the old adages about Estate Agents are today unfounded. Nothing is too much trouble for them and ask my queries have been ...
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Was this helpful? Yes
Sep 05,2017
Minithumbup
By: 'RussW'
Sep 05,2017
0 people found
this helpful
Simon Inwood and Sterling Estate Agents was excellent to deal with, during what turned out to be a lengthy purchasing process. Despite several chains collapsing, due to reasons beyond his and my control, he managed to keep my purchase together and finally help to bring ...
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Comment on agent fees
N/A
Was this helpful? Yes
Sep 04,2017
Minithumbup
By: 'Gillian Green'
Sep 04,2017
0 people found
this helpful
We had a particularly lengthy selling process with lots of complications, but Sue Reece was brilliant she always responded promptly to e-mail and calls with really useful advice. She went above and beyond her remit. Ben also gave great advice whenever needed and they were ...
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Comment on agent fees
fair
Was this helpful? Yes
Aug 22,2017
Minithumbup
By: 'Matthew Best'
Aug 22,2017
0 people found
this helpful
Sue and Phil were very helpful throughout the process and we were able to reach our target purchase date. Honest and polite service from both....
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Comment on agent fees
NA
Was this helpful? Yes
Aug 22,2017
Minithumbup
By: 'Lisa'
Aug 22,2017
0 people found
this helpful
The moment Buckland Wharf became available, I contacted Sterling immediately. Within less than 24 hours I had received a call from Jason O'Connell, asking me a bit more about the reason for my enquiry, current position and time expectations etc. That same evening we had a ...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 15,2017
Minithumbup
By: 'Tommy'
Aug 15,2017
0 people found
this helpful
Jason was helpful right from the word go. This is our first time renting and Jason could not have been more helpful. If I emailed/rang he always replied promptly which helped to put our mind at ease. A very friendly, professional agent and a ...
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Was this helpful? Yes
Aug 15,2017
Minithumbup
By: 'Marina & Declan'
Aug 15,2017
0 people found
this helpful
Jason is very professional - he has always been really helpful and kind toward us. He explains everything clearly and it's such a polite person. We are really pleased that got to meet Jason and would definitely recommend him!...
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Was this helpful? Yes
Aug 05,2017
Minithumbup
By: 'Stacey aka Happy Landlord!'
Aug 05,2017
0 people found
this helpful
Jason recently found some great Tenants for our property in Tring and secured the rental Sterling suggested they could achieve, all completed within 3 weeks of handing them our keys! Special mention to Carol who we understand was very helpful in terms of making herself available ...
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Comment on agent fees
We have other investment properties and found Sterling's fees to be competitive
Was this helpful? Yes
Jul 29,2017
Minithumbup
By: 'jAY'
Jul 29,2017
0 people found
this helpful
Sue was perfect. She held my hand from first viewing to exchange, negotiated a £10000 discount on the purchase price, pointed me in the direction on an excellent solicitor and basically made in all happen in 10 weeks. I cannot reckon her highly enough, especially to ...
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Comment on agent fees
No fees as was FTB.
Was this helpful? Yes
Jun 14,2017
Minithumbup
By: 'Ali'
Jun 14,2017
0 people found
this helpful
Sterling pulled out all the stops. Ben Simon and Phil were brilliant. They put more people through the door in one month than other agents in 6 months. Also acted as therapists holding hands through the process. Thank you...
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Was this helpful? Yes
May 30,2017
Minithumbup
By: 'Clare Hogan'
May 30,2017
0 people found
this helpful
Sue has done an extremely professional job. When we were looking at properties she regularly updated us with properties and encouraged us to view the property we eventually purchased even though we dismissed it at first. She is great at keeping communication open and was ...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 21,2017
Minithumbup
By: 'Olivia'
Mar 21,2017
0 people found
this helpful
Justin Davies and Steve Bird helped me with 3 bad tenants. I have been unlucky recently: a) changed their mind after signing an AST b) left my house in a damaged and dirty condition and c) didn't clean up properly after they left. In b) and ...
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Comment on agent fees
They are what they are. You get what you pay for. My one question to those who carried out inspections on one of my tenants is - how did my property get in such a state without it being flagged up during the tenancy?
Was this helpful? Yes
Dec 28,2016
Minithumbdown
By: 'R Alon'
Dec 28,2016
1 people found
this helpful
The arrogant, dishonest, inconsistent advice of this company is beyond belief. Total Waste of time money and energy Avoid at all costs....
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Was this helpful? Yes
Jan 22,2016
Minithumbup
By: 'Sam'
Jan 22,2016
0 people found
this helpful
In comparison with other agents in the area, I found Sterlings to be as interested in the buyer as in the seller. We were offered and viewed similar properties to that of our initial inquiry which was helpful in making relevant comparison. Sue Reece was ...
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Was this helpful? Yes
Oct 30,2015
Minithumbup
By: 'Chantry Row'
Oct 30,2015
0 people found
this helpful
Sue worked really hard to sell our property and also showed considerable professionalism negotiating through a complex and frustrating situation with a potential vendor, in a calm and friendly manner....
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Was this helpful? Yes
Sep 10,2015
Minithumbup
By: 'T. Miles'
Sep 10,2015
1 people found
this helpful
Ben is great to get things started but Stirlings Secret Weapon comes in the form of a young lady called Sam Carter a former solicitor who comes into her own when you come across hiccups which you will .Helped us a lot.Many Thanks G ...
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Was this helpful? Yes
Aug 28,2015
Minithumbup
By: 'Maggie'
Aug 28,2015
0 people found
this helpful
I have used Sterling Estate Agents for renting out my property for many years, during which time it has had its ups and downs with the various tenants, however Justin has been extremely helpful in assisting both sides in getting any issues sorted. They have ...
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Was this helpful? Yes
Aug 17,2015
Minithumbdown
By: 'Mr C'
Aug 17,2015
0 people found
this helpful
I would not use this agent! Having selected this agent based on the verbal briefing we received, we were thoroughly disappointed to find out that the areas of differentiation were overstated and in some cases worse than competitors. In addition to an inflated price to ...
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What agent could do to change your mind?
Inflated fees for a job they did not do.
Attached Files
Comment on agent fees
Inflated fees for a job they did not do.
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
88% customers were satisfied with fees 74% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £200,000
  • Max: £850,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
22 1 35 6 43 2 43 0 7 1

Fees

No fees set.

Complaints Procedure

No procedure available.
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