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    Ben Bird
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Sterling Estate Agents (Herts & London)

23 High Street Kings Langley
Hertfordshire
WD4 1AB

01923 270666
Jun 27,2017
Minithumbup
Colin Barrington
Kelly Veldhuis
By:
Jun 27,2017
0 people found
this helpful
We gave Colin a bit of a challenge when we asked him to sell our house in 2-3 weeks. Colin quickly got the viewers coming to the house and between us we quickly established who we felt had serious intentions to buy. At the end of the 2nd week of viewing we had a meeting with Colin and agreed on a strategy to convert one of the viewers into a buyer, as you can imagine with a house sale some of the aspects of a deal are about negotiations and we trusted Colin with these points. Sure enough we got ...
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Comment on agent fees
No real comment to make about fees, we made an agreement during the selection process and we stuck to it. I would not expect anything different.
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Jun 26,2017
Minithumbup
Sean Lewis
John Taylor
By:
Jun 26,2017
0 people found
this helpful
My brother and I were very satisfied with the diligence and professionalism of all the Sterling Kings Langley team who helped us market and sell our parent's house which completed in June. As well as Sean and John, Kelly was also a great help....
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Comment on agent fees
In line with market.
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Jun 24,2017
Minithumbup
Colin Barrington
John Taylor
By:
Jun 24,2017
0 people found
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First class all the way , from start to finish. We would recommend kings langley branch to sell your property. A first class team....
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Comment on agent fees
Fair
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Jun 22,2017
Minithumbup
John Taylor
By:
Jun 22,2017
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John was very good throughout the process of selling our house. Minimised disruption and went above and beyond throughout the conveyancing process...
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Jun 22,2017
Minithumbup
Colin Barrington
By:
Jun 22,2017
0 people found
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Colin stayed with us on a journey through a series of prospective sales and purchases over almost two years, during which he was the personification of attention, availability and good humour, even at times when these sellers were ready to give up. The process of buying and selling a home can be a nightmare but Colin is the kind of estate agent you can rely on to minimise any terrors. A word for his colleagues too, always helpful. A good estate agency, recommended....
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Comment on agent fees
Reasonable.
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Jun 21,2017
Minithumbup
Sean Lewis
Colin Barrington
By:
Jun 21,2017
0 people found
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When Sean came to give us a valuation for the property he was very polite and put us all at ease. We have had a lot of contact with Colin and he is always very polite and patient and never made us feel we were being a nuisance at any time....
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Comment on agent fees
The fees are fair.
Was this helpful? Yes
Jun 05,2017
Minithumbup
Colin Barrington
Kelly Veldhuis
By:
Jun 05,2017
0 people found
this helpful
Amazing service! Very professional service. Collin and Kelly kept us informed with the property's progress and made the purchase very easy...
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Comment on agent fees
n/a
Was this helpful? Yes
Jun 02,2017
Minithumbup
Colin Barrington
By:
Jun 02,2017
0 people found
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Colin Barrington - Polite, enthusiastic and determined to find the right buyer for our property ie one who would see a sale through. Colin was knowledgeable about the property, prompt for all viewings and ensured prospective buyers had a good chance to view but without wasting time. Managed the sales process effectively....
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Comment on agent fees
Market rate
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Feb 11,2016
Minithumbup
Sam Carter
By:
Feb 11,2016
1 people found
this helpful
We bought our house with Sterling (sold with a different agent). I found Colin in the Kings Langley office extremely friendly and it was he who (showing us a different property) suggested we look at the house we ended up buying. He was always professional and approachable during negotiations and was the first to congratulate us when we finally exchanged. But the gem of the Sterling staff is Sam Carter. We were in a difficult chain which kept throwing up potential deal-breakers at every turn. I h...
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Jul 22,2015
Minithumbup
Simon Inwood
Sean Lewis
By:
Jul 22,2015
0 people found
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Sterling homes were extremely supportive and professional throughout our dealings with them. The quality of the photographs, floor plans and promotional material was excellent and a buyer secured for our home within days of it being placed on rightmove. All the staff we had contact with dealt with our queries quickly and we liaised mainly with Simon, whose advice, honesty and pragmatism we greatly appreciated. We would certainly recommend Sterling to anyone considering selling their home....
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Apr 22,2015
Minithumbup
Michal Maslowski
By:
Apr 22,2015
0 people found
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We were really pleased with how professionally our house purchase was handled and how smoothly everything went. Obviously as the the purchaser you don't choose your estate agent, but we are glad the vendors chose Sterling!...
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Jan 08,2015
Minithumbup
Sean Lewis
Robert Hinkson
By:
Jan 08,2015
0 people found
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Sterling were great! They kept me and my husband up to date, were hardworking to try and find us a buyer and very professional at all times. I would highly recommend them to anyone looking at selling or buying a property!...
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Dec 29,2014
Minithumbup
Sean Lewis
By:
Dec 29,2014
0 people found
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Initial contact was very good and friendly. As usual with all estate agents the initial valuation was a bit optimistic. Viewings were well coordinated and the follow through on receipt of offer was excellent. All staff members were able to give up to date information or had another person ring back with the current situation. Considerable help was given to get action from solicitors in the sales chain who were slow in pursuing actions needed. In particular I would like to commend Sean Lewis, Rob...
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Dec 23,2014
Minithumbup
Sean Lewis
By:
Dec 23,2014
0 people found
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Fantastic service all round from Sean Lewis and his team. Honest, realistic assessment of the market value, really quick turnaround on the photography (which was superb) and the particulars, and good feedback on the viewings. Once an offer was made, Sean and Simon did a good job of maximising the price and checking out the buyer's situation. Throughout the conveyancing process they kept me in the loop with weekly updates. All in all, having sold several houses in the past, I can honestly say tha...
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Comment on agent fees
Competitive
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Dec 23,2014
Minithumbup
By:
Dec 23,2014
0 people found
this helpful
We sold and bought a house through Sterling, Kings Langley. Throughout the process all of their staff were professional and helpful. Having agreed a sale on our house they helped us in our search for a property in the area we wanted to move to - this was key for us. I wouldn't hesitate to recommend Sterling....
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Dec 17,2014
Minithumbup
Sean Lewis
Michal Maslowski
By:
Dec 17,2014
0 people found
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We bought and sold through sterling estate agents (Kings Langley branch) and dealt mostly with Sean and Michael. All of the staff were extremely helpful and professional, we found it reassuring that whoever we spoke to knew about our case, which made it feel more personal, they helped to keep our chain of buying and selling go smoothly by chasing things up between parties in the chain. They tried their hardest to get everything done as quickly as possible and explained when things were causi...
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Dec 16,2014
Minithumbup
By:
Dec 16,2014
0 people found
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I have just completed purchasing a property through the Kings Langley branch of Stirling Estate Agents and have been exceedingly pleased with the service they provided. They worked exceptionally hard to maintain the momentum of the sale and to facilitate discussion and resolution between us and the vendor and all the solicitors involved whenever things got stuck and they always kept us informed and made us feel that we were well in the loop. They also made us feel that they cared about us in the...
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Dec 16,2014
Minithumbup
Sean Lewis
lewis hall
By:
Dec 16,2014
0 people found
this helpful
We purchased our house last year. We dealt with Sean and Robert during the sale. At every point we felt that they were very professional in there dealings during the sale. As many purchases are, there were complications we encounted, but at every step they went above and beyond in securing our dream home. I would have no hesitation in recommending them, and if we ever move again would use them without doubt. Thank you guys for all your help and good luck in growing your buisness further ...
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Dec 15,2014
Minithumbup
Sean Lewis
Robert Hinkson
By:
Dec 15,2014
0 people found
this helpful
After marketing our house with another agent for a length of time with no offers we then asked Sterling to act for us as they seemed confident that they could secure us a buyer. Within 2 weeks we had 3 offers, one at asking price. Sean Lewis and Robert Hinkson negotiated with the asking price offer as they weren't totally confident as to the buyer's position and secured a deposit for us. The whole sale proceeded smoothly with regular updates from Sterling as to the current situation. We were...
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Comment on agent fees
Same as others in area.
Was this helpful? Yes
Dec 08,2014
Minithumbup
Sean Lewis
By:
Dec 08,2014
0 people found
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The set up of Sterling is outstanding. All agents are more than willing to help if and update was requested over the phone. A lot of time and care was taken on getting right the wording and photos for our property details. Sean from the Kings Langley branch even worked on a Sunday to enable our property details to be completed quickly. Very happy with Sterling service and would only use this agent next time. Will recommend to friends and family....
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Dec 08,2014
Minithumbup
Michal Maslowski
Sean Lewis
By:
Dec 08,2014
0 people found
this helpful
I bought a property through Sterling, I found the staff to be helpful and provide a non pressured service. They also put my house on the market and found a buyer within two weeks. Response and communication is very prompt. Unlike other estate agents I have used in the past, I felt that Sterling were truly working for the best deal for me. Thank you....
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Dec 05,2014
Minithumbup
Sean Lewis
By:
Dec 05,2014
0 people found
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We were very pleased with the resolution. It was a very testing time for us due to circumstances surrounding the sale and our buyer(s). Sean and i had words at one stage half way through but we discussed the issues as adults and my concerns were resolved by Sean in the end. He remained proffesional and courteous throughout. Despite my wife and i wanting to throw the towel in on many occasions. We had other staff assist and when it looked like they were losing control of the situation Sean stepp...
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Comment on agent fees
Competitive
Was this helpful? Yes
Dec 05,2014
Minithumbup
By:
Dec 05,2014
0 people found
this helpful
Very approachable and professional. Pleaseure to work with....
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Dec 01,2014
Minithumbup
Sean Lewis
By:
Dec 01,2014
0 people found
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Sean and all of the team were exceptional throughout. Whilst the experience of selling can be very stressful at times, the thing that impressed me with sean in particular was that if he said he was going to do something he did it. This may sound very easy but in this day and age it's a rare quality and I'd recommend anyone thinking of selling in Kings or Abbots and nearby areas to speak to sterling kings langley first. They are all honest and hard working and give a good name to a highly criti...
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Nov 22,2014
Minithumbup
Sean Lewis
By:
Nov 22,2014
0 people found
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We are currently within the process of selling our property via Sterling Estate Agents, Kings Langley. Admittedly we approached several companies and by far Sterling gave us the most genuine/positive feel and this was simply down to Sean Lewis, Branch Manager- he was very to the point, professional, honest and explained thoroughly the process and we received nothing but a trusting/warm feeling. They certainly do follow through what they say as a Team and keep their promises clearly stating all f...
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Nov 22,2014
Minithumbup
Simon Inwood
By:
Nov 22,2014
0 people found
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I have had my property on the market with sterling since may. Through no fault of there own the sale fell through twice but is now sold. Throughout the whole process sterling KL were amazing. They kept their hunger to resell the property and it never felt they would give up which they didn't. All good things come to those who wait and finally they sold AND over the asking price!!!! Thank you To all of you at STERLING KIngs Langley...
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Nov 22,2014
Minithumbup
Sean Lewis
Robert Hinkson
By:
Nov 22,2014
0 people found
this helpful
Sean was great and gracious every time we went into the office or had any questions. I felt that we could go to him and get honest feedback every time. Rob was my favourite! He was great and authentically on both our side and the potential buyer - a skill that I have rarely seen....
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Nov 21,2014
Minithumbup
Michal Maslowski
Robert Hinkson
By:
Nov 21,2014
0 people found
this helpful
Both Michal and Robert have always been incredibly professional throughout the transaction and especially keeping our buyer aware of matters when the chain seemed to break for a time. Michal was incredibly efficient in arranging for all parties to agree on a mutually convenient date for completion. They both made at times a seemingly stressful situation easier to cope with. I thank them both...
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Nov 20,2014
Minithumbup
Sean Lewis
Robert Hinkson
By:
Nov 20,2014
0 people found
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Our experience of Kings Langley Sterling in selling and buying a property has been excellent. Sean, Heather and Robert have excelled in making our journey a pleasant experience. Efficient, thorough and professional on all levels. The Kings Langley branch seem to work as a whole team and the other members of staff I have briefly dealt with have been just as competent and helpful. They seem to have a very modern approach which is successful on things such as pricing, photography, speed,...
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Nov 17,2014
Minithumbup
Sean Lewis
Robert Hinkson
By:
Nov 17,2014
0 people found
this helpful
Terrific service from all the team at the Kings Langley branch of Sterling and in particular Sean, Robert and Simon. Great photographs and details produced and the house was sold very quickly with the minimum of disruption. They kept me informed throughout and I received regular updates on progress via email and calls. Clearly they work together as a great team and it made the whole moving process a lot less stressful than it could have been! I would highly recommend them for both buying and sel...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
98% customers were satisfied with fees 94% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £180,000
  • Max: £1,000,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 50 1 21 1 1 0
Ben Bird Ben Bird
Partner
29 reviews

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Sean Lewis - upload your photo Sean Lewis
44 reviews

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Simon Etson - upload your photo Simon Etson
8 reviews

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Robert Hinkson - upload your photo Robert Hinkson
9 reviews

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Michal Maslowski - upload your photo Michal Maslowski
12 reviews

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James Davies - upload your photo James Davies
0 reviews

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Simon Hamilton - upload your photo Simon Hamilton
1 reviews

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Simon Inwood - upload your photo Simon Inwood
2 reviews

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Colin Barrington - upload your photo Colin Barrington
6 reviews

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Kelly Veldhuis - upload your photo Kelly Veldhuis
2 reviews

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John Taylor - upload your photo John Taylor
3 reviews

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