• Brida Elena Loredana
    Brida Elena Loredana
  • Shelly Thibodux
    Shelly Thibodux
  • Rita
    Rita
  • claim your profile
    Faruk Ahmed
  • Tolga Mehmet
    Tolga Mehmet
  • Mujib Ali
    Mujib Ali
  • Bianca
    Bianca
  • Shahi Miah
    Shahi Miah
  • Blaise Coghlan
    Blaise Coghlan
  • Vera Cosman
    Vera Cosman
  • Juned Ahmed
    Juned Ahmed
  • Benjamin Watts
    Benjamin Watts
  • Tadas Stankevicius
    Tadas Stankevicius
  • Philip Lu
    Philip Lu
  • Marcin
    Marcin
  • Judyta Adamska
    Judyta Adamska
  • upload your photo
    Kobir Ali
  • upload your photo
    Aziz Meah
  • upload your photo
    Juman Alam
  • Faz Islam
    Faz Islam
  • Faisal Khan
    Faisal Khan
  • claim your profile
    Adam
  • Mohamed Ladhari
    Mohamed Ladhari
  • Khairul Zaman
    Khairul Zaman
  • Hieu Tran
    Hieu Tran
Sterling De Vere is the leading room let agency in London with over a thousand rooms for you to choose from. We have a growing branch network and an extensive team of advisors who are always ready to answer your queries. We stay open later to make it easier for you to arrange appointments and viewings and our 24 hour emergency line is always available so that you are guaranteed to be heard and assistance can be sent immediately. Our expert consultants can find rooms to meet your needs form Read full description... over a thousand around London. We can help you move in on the same day that you make your enquiry and have done so for a number of our tenants. Communicating and connecting with Sterling De Vere has never been easier through our website, mobile apps for apple and android, and numerous social media links.
Sterling De Vere

Unit 1, 120 - 132 Chrisp Street Poplar, London
Greater London
E14 6NL

020 8610 9028
Oct 13,2017
Minithumbup
Patricia
By: 'Teodora'
Oct 13,2017
0 people found
this helpful
Patricia Garcia is the best agent I have ever worked with. I've been living in London for almost 3 years now and moved twice and she's, by far, the most dedicated and hard working agent, who doesn't stop until she's found the perfect home for you, and always with a positive attitude. I definitely recommend her....
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Was this helpful? Yes
Oct 12,2017
Minithumbup
By: 'Manu'
Oct 12,2017
0 people found
this helpful
I strongly recommend Patricia, was very helpful tohelp us to find the perfect room! Next time i need to move around London i know who i need to call....
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Was this helpful? Yes
Oct 12,2017
Minithumbup
Patricia
By: 'Antonio'
Oct 12,2017
0 people found
this helpful
The agency is very efficient. It is very confortable arriving to a new country and find people who is willing to help you. The agent I have contacted is Patricia. She has helped me and my friend to find an apartment really quick, following our preferences and in the area we wanted. She has treated us really well, I am very happy with her and how she works....
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Comment on agent fees
The agent I have contacted is Patricia. She has helped me and my friend to find an apartment really quick, following our preferences and in the area we wanted. She has treated us really well, I am very happy with her and how she works.
Was this helpful? Yes
Oct 08,2017
Minithumbup
Patricia
By: 'Mark'
Oct 08,2017
0 people found
this helpful
Satisfied customer. Patricia found me a great place in a super fast time. Really helped me through the whole process from start to finish and always responded quickly to any question I had....
read full review
Comment on agent fees
Seems a guys value as you can move for free to other properties during your contract.
Was this helpful? Yes
Oct 05,2017
Minithumbup
Patricia
By: 'Happytennant'
Oct 05,2017
0 people found
this helpful
Patricia has been most caring and helpful from the moment I enquired into renting a room. She managed to arrange views on properties she felt would be suitable for me. Patricia found the one almost immediately and even found me temporary accommodation in another property until the one I wanted would be vacant. Very impressed with the level of service I have received....
read full review
Comment on agent fees
Fees are ok
Was this helpful? Yes
Oct 03,2017
Minithumbup
Patricia
By: 'Teddyp'
Oct 03,2017
0 people found
this helpful
Patricia is very warm-hearted and considerate, she basically answers all of the questions that i have. Thank you so much!...
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Was this helpful? Yes
Sep 29,2017
Minithumbup
Patricia
By: 'Mirel'
Sep 29,2017
0 people found
this helpful
The agent is a competent person, is confident , is really nice , it helps us when we need it. She never skips an email! Whenever i send a message to her the replay comes really fast...
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Comment on agent fees
Only good
Was this helpful? Yes
Sep 29,2017
Minithumbup
Patricia
By: '-'
Sep 29,2017
0 people found
this helpful
Very friendly and effective- we found a room in an hour. We had a meeting with a different agent who did not have the right keys- Patricia took over as we were waiting and quickly found appropriate rooms....
read full review
Comment on agent fees
The fees are similar to those that I have seen in other places.
Was this helpful? Yes
Sep 29,2017
Minithumbup
Patricia
By: 'Ellis'
Sep 29,2017
0 people found
this helpful
Patricia has been very kind and very helpful. She always replies to her whatsapp messages on the same day and has always been very polite and goes above and beyond the basic requirements. The agency itself works incredibly slowly, often failing to respond to emails at all, and there seem to be communication problems between colleagues, with contradictory information being given out. The reception staff are also poor - not welcoming and pretty incompetent. However, this only serves to highligh...
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Was this helpful? Yes
Sep 29,2017
Minithumbdown
By: 'NEVER RENT THROUGH STERLING DEVERE'
Sep 29,2017
1 people found
this helpful
NEVER RENT THROUGH STERLING DEVERE This seriously is the biggest mistake I have made when searching for accommodation in London. First of all, the contact with the agency is bad, very bad. Upon arrival, Norbert had to prepare all the paperwork, he didn't even expect me. The room was not ready; someone was still in there. I have spent 3 hours at the office waiting, and the room was not even cleaned. The apartment and room were way worse than projected on the pictures. Furniture was take...
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Comment on agent fees
BAD
Was this helpful? Yes
Sep 28,2017
Minithumbup
Patricia
By: 'Marcus Mangham'
Sep 28,2017
0 people found
this helpful
This staff member was pleasant, efficient and very helpful. She took me through all my property requirements and preferences and assisted me in finding something that fit me. Her demeanor and customer satisfaction was exemplary. She has inclined me to return to Sterling De Vere for my letting needs in the future....
read full review
Comment on agent fees
The fees were good and within the range I was looking for.
Was this helpful? Yes
Sep 28,2017
Minithumbup
Patricia
By: 'Nathan'
Sep 28,2017
0 people found
this helpful
Lovely and helpful, made sure I knew what to do and helped me find a place in my ideal location. Always available for questions!...
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Was this helpful? Yes
Sep 27,2017
Minithumbup
By: 'Nathan'
Sep 27,2017
0 people found
this helpful
My experience at Sterling De Vere was mostly pleasant, my agent Chanel was excellent as she should of what rooms they had to offer and understood my taste in a room for my budget. She gets a 5 stars from me. The downside was that since it was busy, the process was slightly delayed over night for the contract signing but other than that I was very happy with the service provided....
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Was this helpful? Yes
Sep 25,2017
Minithumbup
By: 'Adrian'
Sep 25,2017
0 people found
this helpful
One of the most difficult things to do in London is looking for a room, and Rebeca made me the best work ever, to find an amazing room with the incredible flatmates. She's always been in contact, make her sure that everything is good....
read full review
Comment on agent fees
In my opinion could be better if it was £50 less but £199 it's fine
Was this helpful? Yes
Sep 18,2017
Minithumbup
Shaju
By: 'Maxime'
Sep 18,2017
0 people found
this helpful
Good work from shaju ! He was fast and very clean. He made his task well. He was friendly and on time....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 14,2017
Minithumbdown
By: 'Michal'
Sep 14,2017
0 people found
this helpful
This agency is a night mare! All they want is money . Doesn't look after the property's and tenants , constantly questioning for the prove of payments where when you made payment to them with the reference number they can't find it. Totally mess up , staff are not friendly and constantly threatening tenants with the fees for late payment. Keep away from them as far as possible....
read full review
Comment on agent fees
Is ridiculous
Was this helpful? Yes
By: Jo
Sep 27, 2017
View all comments (1)
Couldn't agree more! I've been renting properties from landlords and agents for the past 23 years, these are the worst ever ever had to deal with by a long way! I was forced to move from one property after 8 weeks, even though I had a six month contract, they have numerous times threatened to break into my room and change the locks because I wasn't available to key them in (they lost their spare key). I arranged other days, but they didn't show up when I was available. Major works have been ...
Sep 11,2017
Minithumbup
Sophia
Tolga Mehmet
By: 'Roger Orellana'
Sep 11,2017
0 people found
this helpful
Sophia was extremely helpful and attentive. Show me good options and answered my doubts quickly. Even outside of UK i felt safe to proceed with the contract. Everything was on point when i arrive London and Sophia and Tolga were extremely kind and supportive....
read full review
Comment on agent fees
Fees are ok
Was this helpful? Yes
Sep 09,2017
Minithumbup
Sophia
By: 'Nityesh'
Sep 09,2017
0 people found
this helpful
She never gave up! Always found time to respond to all my queries and made sure that all the requirements were satisfied. Perfect Experience!...
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Was this helpful? Yes
Sep 08,2017
Minithumbup
Tolga Mehmet
Sophia
By: 'Felipe'
Sep 08,2017
0 people found
this helpful
Tolga was very helpful and Sterling De Vere did all they could to help us. They offered us tea, coffee and coke and made us feel very welcome....
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Was this helpful? Yes
Sep 07,2017
Minithumbdown
Yolanda
By: 'MS'
Sep 07,2017
1 people found
this helpful
We have waited 3 months for our deposit to be returned. They both told us "next Friday will be done" but they are coming up with all sorts of excuses and we are still waiting. I hope that I will see my money back one day....
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Was this helpful? Yes
By: shenay ABIT
Sep 08, 2017
View all comments (1)
Hi Yolanda, Is it really??? 3 months??? This is redicilious. We have left our room 3 weeks ago and we are still waiting for our deposit get back . ...
Sep 06,2017
Minithumbup
Shaju
Yassine Aajabou
By: 'Syed'
Sep 06,2017
0 people found
this helpful
They both are really helpful, quick response , give the proper information etc. The room is great all the essential stuff is provided....
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Was this helpful? Yes
Sep 04,2017
Minithumbup
Shaju
By: 'Valentia'
Sep 04,2017
0 people found
this helpful
He did an excellent works. After he came the mould in the bathroom is clean and the toilet flush is working well now....
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Was this helpful? Yes
Sep 02,2017
Minithumbup
Shaju
By: 'Viviana gomes'
Sep 02,2017
0 people found
this helpful
Amazing work!!! We were worried with the state of leakage. He worked fast and very well. Manage to do all in one day. He was polite and helpful....
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Was this helpful? Yes
Sep 02,2017
Minithumbup
Shaju
By: 'Andrew mwakisu'
Sep 02,2017
0 people found
this helpful
Genuinely nice guy. He have sorted a issue very quickly and professional. Thank you. I certainly recommend him for this type of work....
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Was this helpful? Yes
Aug 31,2017
Minithumbup
Shaju
By: 'Maria'
Aug 31,2017
0 people found
this helpful
Shaju did very good job in our house, Very professional. He is polite be nice person we meet with him , thanks for ur wonderful job...
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Was this helpful? Yes
Aug 30,2017
Minithumbup
Shaju
By: 'Sh'
Aug 30,2017
0 people found
this helpful
Very professional service and I would like received his assistant services the next time. Kind Regards Thank you Daniel Barcelo Costa...
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Was this helpful? Yes
Aug 25,2017
Minithumbup
Yolanda susan
Tolga Mehmet
By: 'Fahad'
Aug 25,2017
0 people found
this helpful
Really thank u that u help me to get my Deposit When i came to her office i found her helpful and nice thank you that you help me to get my Deposit...
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Was this helpful? Yes
Aug 25,2017
Minithumbup
Shaju
By: 'Karoline'
Aug 25,2017
0 people found
this helpful
Shaju did a really great and professional job solving our mold issue. It is all gone now! Also checked the lighting and fixt everything very quick. Very good job!...
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Was this helpful? Yes
Aug 25,2017
Minithumbup
Numan ahmed
By: 'Dobry'
Aug 25,2017
0 people found
this helpful
Hi everyone This is with great attitude that I would like to thanks Numan, the maintenance agent at Sterling de Vere. *His professionalism *his open mindness *his accessibility Allowing it's effectiveness Thank you Numan*****...
read full review
Comment on agent fees
Numan is a good agent who did help us around With some of the issue that we had in house Thank you.
Was this helpful? Yes
Aug 24,2017
Minithumbup
Camelia
By: 'Camelia'
Aug 24,2017
0 people found
this helpful
I lived in my house for a few years and over the years the the agency was great at solving issues in the house(e.g. Broken boiler, washing machine etc). I found that if I was polite and understanding but persistent, the staff were also polite and sorted things out. Yolanda was the one who dealt with the deposit return and that was paid to us in full. Overall, I had a good experience with the agency and would recommend it....
read full review
Was this helpful? Yes
Areas covered
  • E1
  • E1W
  • E2
  • E3
  • E14
  • E15
  • E16
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
93% customers were satisfied with fees 92% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ1,300
  • Max: ยฃ650,000

Letting
  • Min: ยฃ0
  • Max: ยฃ370

UKALA DPS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
48 0 952 68 0 0 1 0 99 4
Brida Elena Loredana Brida Elena Loredana
Service Team
75 reviews

About Brida Elena No description set View full profile
Shelly Thibodux Shelly Thibodux
Maintenance
18 reviews

About Shelly No description set View full profile
Rita Rita
Customer Service
35 reviews

About Rita No description set View full profile
Faruk Ahmed - upload your photo Faruk Ahmed
4 reviews

About Faruk No description set View full profile
Tolga Mehmet Tolga Mehmet
Chief of Staff
171 reviews

About Tolga Tolga is an ambitious, yet enthusiastic individual who is the current Chief of Staff and Senior Executive of International Relations here at Sterling De Vere. Despite his young age, Tolga had adapt View full profile
Mujib Ali Mujib Ali
Sales Director
229 reviews

About Mujib No description set View full profile
Bianca Bianca
Service Team
3 reviews

About Bianca No description set View full profile
Shahi Miah Shahi Miah
Chief Communications Officer
9 reviews

About Shahi No description set View full profile
Blaise Coghlan Blaise Coghlan
Sales Agent
50 reviews

About Blaise I am a hard working individual who works very well solitary as well as within a team. I am determined to succeed and be the best I can be at my job, giving customers a great, stress-free experience wh View full profile
Vera Cosman Vera Cosman
Sales Consultant
105 reviews

About Vera No description set View full profile
Juned Ahmed Juned Ahmed
Sales Agent
34 reviews

About Juned No description set View full profile
Benjamin Watts Benjamin Watts
Sales Agent
40 reviews

About Benjamin No description set View full profile
Tadas Stankevicius Tadas Stankevicius
Sales Agent
11 reviews

About Tadas No description set View full profile
Philip Lu Philip Lu
Sales Manager
116 reviews

About Philip No description set View full profile
Marcin Marcin
Maintenance Officer
0 reviews

About Marcin No description set View full profile
Judyta Adamska Judyta Adamska
Sales Agent
78 reviews

About Judyta No description set View full profile
Kobir Ali - no image available Kobir Ali
45 reviews

About Kobir No description set View full profile
Aziz Meah - no image available Aziz Meah
27 reviews

About Aziz No description set View full profile
Juman Alam - no image available Juman Alam
2 reviews

About Juman No description set View full profile
Faz Islam Faz Islam
Sales Consultant
18 reviews

About Faz No description set View full profile
Faisal Khan Faisal Khan
Service Manager
61 reviews

About Faisal No description set View full profile
Adam  - upload your photo Adam
6 reviews

About Adam No description set View full profile
Mohamed Ladhari Mohamed Ladhari
Sales Agent
13 reviews

About Mohamed No description set View full profile
Khairul Zaman Khairul Zaman
Service Team
16 reviews

About Khairul No description set View full profile
Hieu Tran Hieu Tran
Sales Consultant
61 reviews

About Hieu No description set View full profile
Yassine Aajabou Yassine Aajabou
Sales Consultant
25 reviews

About Yassine No description set View full profile
Ramona Sandu Ramona Sandu
Service Team
9 reviews

About Ramona No description set View full profile
Roxana Petecila Roxana Petecila
Service Team
43 reviews

About Roxana No description set View full profile
Florentina Ghiata - no image available Florentina Ghiata
Service Team
0 reviews

About Florentina No description set View full profile
Gina Ghiata Gina Ghiata
1 reviews

About Gina No description set View full profile
Mizan Ali Mizan Ali
Lettings Negotiator
10 reviews

About Mizan No description set View full profile
Anina Savin Anina Savin
3 reviews

About Anina No description set View full profile
Arthur Arthur
Customer Service
5 reviews

About Arthur No description set View full profile
Norbert Norbert
Customer Service
4 reviews

About Norbert No description set View full profile
Amelia Petit - upload your photo Amelia Petit
8 reviews

About Amelia No description set View full profile
Yolanda Yolanda
Accounts
6 reviews

About Yolanda No description set View full profile
Laura Laura
Accounts
3 reviews

About Laura No description set View full profile
Nathan Nathan
Accounts
4 reviews

About Nathan No description set View full profile
Alice Alice
Property Negotiator
13 reviews

About Alice No description set View full profile
Sophia Sophia
Property Negotiator
14 reviews

About Sophia No description set View full profile
Thomas Albert Thomas Albert
Team Leader
2 reviews

About Thomas No description set View full profile
Amelie Petit Amelie Petit
maintenance
21 reviews

About Amelie No description set View full profile
Rita Mercier - upload your photo Rita Mercier
1 reviews

About Rita No description set View full profile
Emanuel Patrasc - upload your photo Emanuel Patrasc
1 reviews

About Emanuel No description set View full profile
Reese  - upload your photo Reese
1 reviews

About Reese No description set View full profile
Shay Shay
Maintenance
0 reviews

About Shay No description set View full profile
Daniela Daniela
Property Negotiator
1 reviews

About Daniela No description set View full profile
Loura Reese - upload your photo Loura Reese
5 reviews

About Loura No description set View full profile
Shaju Shaju
Maintenance Team
41 reviews

About Shaju No description set View full profile
Patricia Patricia
Property Negotiator
11 reviews

About Patricia No description set View full profile
Eugen Eugen
Property Negotiator
3 reviews

About Eugen No description set View full profile
Muhammad Muhammad
I.T Analyst
0 reviews

About Muhammad No description set View full profile
Alessandra  - upload your photo Alessandra
2 reviews

About Alessandra No description set View full profile
aless  - upload your photo aless
2 reviews

About aless No description set View full profile
Petronela  - upload your photo Petronela
2 reviews

About Petronela No description set View full profile
Melissa Melissa
Property Negotiator
0 reviews

About Melissa No description set View full profile
Vanessa Vanessa
Property Negotiator
0 reviews

About Vanessa No description set View full profile
Numan ahmed - upload your photo Numan ahmed
1 reviews

About Numan No description set View full profile
Ashley Ashley
Property Negotiator
0 reviews

About Ashley No description set View full profile
Anastasia Dupont Anastasia Dupont
Property Negotiator
0 reviews

About Anastasia No description set View full profile
Abdullah  - upload your photo Abdullah
1 reviews

About Abdullah No description set View full profile
Roizza  - upload your photo Roizza
1 reviews

About Roizza No description set View full profile
Camelia  - upload your photo Camelia
1 reviews

About Camelia No description set View full profile
Yolanda susan - upload your photo Yolanda susan
1 reviews

About Yolanda No description set View full profile
Yolanda susan - upload your photo Yolanda susan
1 reviews

About Yolanda No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 10:23 AM 21/11/2016 by allAgents

Complaints Procedure

Here at Sterling De Vere we pride ourselves on the level of customer service we provide. However,sometimes things do go wrong and you may need to complain, rest assured we are a member of The Property Ombudsman (TPOS) and as such aim to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues as quickly as possible, although in the majority of cases we hope to resolve them at branch level.

Stage One - Branch Manager (BM)

The first step in dealing with a complaint is the liaison with the Branch Manager. Each of our branches are equipped with a very friendly and professional Manager who are more than capable to deal and address any complaints or issues you may have. With direct contact and swift replies, the Branch Manager is sure to do the best of their ability to resolve any problems.

Stage Two รขย€ย“ Chief Operations Officer (COO)
If you remain dissatisfied, you may then further your complaint, which must be in writing, to the Chief Operations Officer. You must write to them within 28 days of receiving the Branch response. The Branch manager will supply you with the details of the appropriate person. They will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.

Stage Three รขย€ย“ Managing Director (MD)
If you remain dissatisfied, you may address your concerns in writing to the Managing Director. Your letter will be acknowledged within three working days of receipt and you will be provided with a final view written response on behalf of the Company within 15 working days of receipt of your letter.

Stage Four - The Property Ombudsman (TPO)
After you have received a response from the Managing Director, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman Consumer Guide or online at http://www.tpos.co.uk
Last updated at 10:23 AM 21/11/2016 by allAgents

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