• Brida Elena Loredana
    Brida Elena Loredana
  • Shelly
    Shelly
  • Rita
    Rita
  • claim your profile
    Faruk Ahmed
  • Tolga Mehmet
    Tolga Mehmet
  • Mujib Ali
    Mujib Ali
  • Bianca
    Bianca
  • Shahi Miah
    Shahi Miah
  • Blaise Coghlan
    Blaise Coghlan
  • Vera Cosman
    Vera Cosman
  • Juned Ahmed
    Juned Ahmed
  • Benjamin Watts
    Benjamin Watts
  • Tadas Stankevicius
    Tadas Stankevicius
  • Philip Lu
    Philip Lu
  • Marcin
    Marcin
  • Judyta Adamska
    Judyta Adamska
  • upload your photo
    Kobir Ali
  • upload your photo
    Aziz Meah
  • upload your photo
    Juman Alam
  • Faz Islam
    Faz Islam
  • Faisal Khan
    Faisal Khan
  • claim your profile
    Adam
  • Mohamed Ladhari
    Mohamed Ladhari
  • Khairul Zaman
    Khairul Zaman
  • Hieu Tran
    Hieu Tran
Sterling De Vere is the leading room let agency in London with over a thousand rooms for you to choose from. We have a growing branch network and an extensive team of advisors who are always ready to answer your queries. We stay open later to make it easier for you to arrange appointments and viewings and our 24 hour emergency line is always available so that you are guaranteed to be heard and assistance can be sent immediately. Our expert consultants can find rooms to meet your needs form ove Read full description...r a thousand around London. We can help you move in on the same day that you make your enquiry and have done so for a number of our tenants. Communicating and connecting with Sterling De Vere has never been easier through our website, mobile apps for apple and android, and numerous social media links.
Sterling De Vere

Unit 1, 120 - 132 Chrisp Street Poplar, London
Greater London
E14 6NL

020 8610 9028

Jan 19,2017
Minithumbup
By:
Jan 19,2017
Featured Review
0 people found
this helpful
Shaju is very good guy. He is honest with his work he is very friendly he done his job very quickly nd his work look very professional. Im highly recommend him thanks shaju for your work...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 19,2017
Minithumbup
By:
Jan 19,2017
Featured Review
0 people found
this helpful
I ve been looking for a place for more than 6 months and as I am an international Muslim student , I was basically looking for a clean and tidy place , my budget was 600pcm including all bills in zone 1 or 2. I ve seen so many agents and they weren't that professional as they told me that I can t find a good place with such a budget . Then I ve seen the agency sterling de vere on Spareroom and I contacted them online and by phone . I was very happy at first because some agents speak French which...
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Comment on agent fees
Amaziiiiiing
Was this helpful? Yes
Jan 18,2017
Minithumbup
By:
Jan 18,2017
Featured Review
1 people found
this helpful
I went to Sterling De Vere the first week i arrive in London and they quickly find the best place for me. The property is clean, the tenants are friendly, and I feel comfortable ! Great customer service, fast and very efficient, totally recommended !...
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Was this helpful? Yes
Jan 17,2017
Minithumbup
By:
Jan 17,2017
Featured Review
0 people found
this helpful
I found just the property I was looking for. Very friendly and helpful staff. Sophia, the property negotiator who helped me was very understanding and cooperative. Great services. Definitely recommend it....
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Comment on agent fees
Fair value for the fees and the properties.
Was this helpful? Yes
Jan 17,2017
Minithumbup
By:
Jan 17,2017
Featured Review
0 people found
this helpful
Our house was visit today by elena..the kitchen bathroom toilet and comuna area are very clean and smell very good.she is doing a great job and professional Web are very happy whit her services Thanks elena...
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Comment on agent fees
Happy
Was this helpful? Yes
Jan 17,2017
Minithumbup
By:
Jan 17,2017
0 people found
this helpful
Just came back from work after a long 12 hour night shift... only to see Elena doing an amazing job.. the flat smelled beautiful, maybe she used some new cleaning products. It's a good feeling if a house smell nice, and the small things that sterling does makes a hell of a difference. Thank you...
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Was this helpful? Yes
Jan 17,2017
Minithumbup
By:
Jan 17,2017
0 people found
this helpful
Today she was visit our house like every Monday.everything is shine kitchen bathroom toilet small very nice and clean We are very happy with her services she is working professional Thanks elena...
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Comment on agent fees
Very good
Was this helpful? Yes
Jan 17,2017
Minithumbup
By:
Jan 17,2017
0 people found
this helpful
Today she was coming to clean our flat.the kitchen bathroom and toilet are very clean after she finish She is doing a very great job All we are very happy whit her services Thank you very much for your help...
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Comment on agent fees
Very good
Was this helpful? Yes
Jan 16,2017
Minithumbup
By:
Jan 16,2017
0 people found
this helpful
Today was to clean our flat ..the bathroom kitchen and toilet are very clean after she finish Elena is a professional everything she is doing well All we are happy whit her serviceshe Thanks for your good job...
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Comment on agent fees
Very well
Was this helpful? Yes
Jan 13,2017
Minithumbup
By:
Jan 13,2017
0 people found
this helpful
After a terrible, terrible experience with a different agency, I went to Sterling De Vere for a new property. I worked with Alessandra, whom I loved and felt I could trust; she had a good idea of what I wanted. I wound up finding a property I really liked and moved in about three weeks ago. The property is clean, the tenants are friendly, and I feel comfortable. No, I have not seen a cleaner yet. If one does not come in the next week, I will go to the agency in person to discuss, and I a...
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Comment on agent fees
Expensive, but normal fees; they make sure you're very aware of where your money is going.
Was this helpful? Yes
Jan 13,2017
Minithumbup
By:
Jan 13,2017
0 people found
this helpful
We were satisfied with service of Eugen and all company in total. Quickly found shelter, instantly performed our requests! very polite and funny guy! I would highly recommend!...
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Comment on agent fees
Very good! Many Thanks!!!
Was this helpful? Yes
Jan 12,2017
Minithumbup
By:
Jan 12,2017
0 people found
this helpful
I want to say thanks to Elena for her Hart job..the house look amazing the kitchen is very clean and everything is in order bathroom and toilet looks very shine and small very good Thanks รฐลธหœโ€ฆ...
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Comment on agent fees
Very good
Was this helpful? Yes
Jan 12,2017
Minithumbup
By:
Jan 12,2017
0 people found
this helpful
Really good experience. My agent Norbert is a really professional agent. I suggest him to you. The agency is really good...
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Comment on agent fees
My agent Norbert is a really professional agent. I suggest him to you
Was this helpful? Yes
Jan 11,2017
Minithumbup
By:
Jan 11,2017
0 people found
this helpful
This guy was very careful to our demands and he did his job perfectly.The house was as we expected in good contidions and he gave us all the instruction.He was very kind and funny,this is why i liked him so much.Kind regards....
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Comment on agent fees
Very good.
Was this helpful? Yes
Jan 11,2017
Minithumbup
By:
Jan 11,2017
0 people found
this helpful
Today was to clean our flat ...everything is very clean and the house small very nice She is doing a excellent job we are very happy with elena thank you...
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Comment on agent fees
Very happy
Was this helpful? Yes
Jan 11,2017
Minithumbup
By:
Jan 11,2017
0 people found
this helpful
We are very happy with her services...when I come back home after work the house is really clean after elena visit .I can say she is professional because is very hart job Thanks...
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Comment on agent fees
Thanks for your good job
Was this helpful? Yes
Jan 11,2017
Minithumbup
By:
Jan 11,2017
0 people found
this helpful
Elena she is a professional cleaner.the house look amazing after her visit All we are very happy with her job Many thanks...
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Comment on agent fees
Very happy
Was this helpful? Yes
Jan 10,2017
Minithumbup
By:
Jan 10,2017
0 people found
this helpful
She responded to all my questions well and quickly. I was confident that she was telling me everything I needed to know. She was polite on the phone and I'm person....
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Comment on agent fees
£197 is quite high for agents fee
Was this helpful? Yes
Jan 09,2017
Minithumbup
By:
Jan 09,2017
0 people found
this helpful
I have only good thinks to say about her. She îs very profesionale cleanear the. House look very clean and smell nice Many. Thanks for her good job...
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Comment on agent fees
I have only good thinks to say about her. She ยฎs very profesionale cleanear the. House look very clean and smell nice Many. Thanks for her good job
Was this helpful? Yes
Jan 09,2017
Minithumbup
By:
Jan 09,2017
0 people found
this helpful
Best maintenance guy so far within SDV. Very polite, has sorted all troubles that were previously reported and also things that were not on his list, really quickly. Professional: you can see that he knows his stuff. I would highly recommend. Thank you!...
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Was this helpful? Yes
Jan 09,2017
Minithumbup
By:
Jan 09,2017
0 people found
this helpful
Great customer service ! Professional yet very friendly. Sophia is an honest advisor who cares for her clients' well-being. Totally recommend!!!...
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Was this helpful? Yes
Jan 06,2017
Minithumbup
By:
Jan 06,2017
0 people found
this helpful
Disappointed at first and then In minutes I was more than satisfied.. The team worked very fast and efficient to resolve our small issue that we faced today. Me and my partner are happy with the services received so far.. keep up the good work.. Patty...
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Comment on agent fees
£297 we paid together
Was this helpful? Yes
Jan 06,2017
Minithumbup
By:
Jan 06,2017
0 people found
this helpful
I cannot thank these two enough for what they have done for me....... I just moved in to my property and the room was not prepared at all.. I was very disappointed at first... I call the agency and Mujib ali answered and promised me that he will send a cleaner out straight away... Infact it was like Elena flew to my address as she turned up only 5 mins after I dropped the phone.. it was a bit shocking so I asked Elena did you fly over to me, you came very quick... she said Mujib came thr...
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Was this helpful? Yes
Jan 06,2017
Minithumbup
By:
Jan 06,2017
1 people found
this helpful
Shaju was punctual and attentive. He listened to my explanation of the problems and set out to do his work immediately. He was very clear about what he was and was not allowed to do and he explained that he was going to contact the techs we needed, forewarning for a slight waiting period. I think he was fast and efficient in his duty and thorough in them....
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Was this helpful? Yes
Jan 05,2017
Minithumbup
By:
Jan 05,2017
0 people found
this helpful
This has been my first time living in London, and Rita has been extremely helpful. She made real efforts to make it a home, and quickly replaced the bed and the table as per my request. Thank you for being kind Rita :)...
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Was this helpful? Yes
Jan 04,2017
Minithumbup
By:
Jan 04,2017
0 people found
this helpful
Elena is professional cleaner she does very good job whit her cleaning the look very clean after she finish thanks and regards...
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Comment on agent fees
Elena is professional cleaner she does very good job whit her cleaning the look very clean after she finishes work. Thanks and regards
Was this helpful? Yes
Jan 04,2017
Minithumbup
By:
Jan 04,2017
1 people found
this helpful
A very helpful and friendly agent, completed set out work effectively and efficiently. Also was able to get the job done quickly even with short notice. Would highly recommend!...
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Comment on agent fees
N/a
Was this helpful? Yes
Jan 03,2017
Minithumbup
By:
Jan 03,2017
0 people found
this helpful
We are fortunate for have Shelly for our maintenance . She is always polite and helpful . She found solutions for all problems in the house....
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Comment on agent fees
Very good
Was this helpful? Yes
Dec 30,2016
Minithumbdown
By:
Dec 30,2016
0 people found
this helpful
It's quite expensive agency but staff is very nice n humble specially Rita and Philip. Agency doesn't provide facilities according to the contract...
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Was this helpful? Yes
Dec 28,2016
Minithumbup
By:
Dec 28,2016
1 people found
this helpful
I am very glad to have Shelly as my accounts manager; She is professional and cordial and promptly replies to all my queries and any issue I may have. Highly recommend her!...
read full review
Comment on agent fees
Great quality at a reasonable fee; What more can I ask for?
Was this helpful? Yes
Dec 28,2016
Minithumbup
By:
Dec 28,2016
0 people found
this helpful
Everyone was very helpful with everything, and made my move very plesent! I'm very happy with the services! Thank youuu!! :)...
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Was this helpful? Yes
Dec 20,2016
Minithumbup
By:
Dec 20,2016
0 people found
this helpful
Arthur is an extremely helpful and cooperative person. He replies instantly and participates to his full in solving the issue. He is very kind and i must say he is very caring and kind towards his customers....
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Was this helpful? Yes
Dec 19,2016
Minithumbup
By:
Dec 19,2016
0 people found
this helpful
Loura Reese promptly responded my problem and solved the problem. I am happy about her service, My bed suddenly broken and it was old. I informed her and she proses to replaced it promptly....
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Comment on agent fees
N/a
Was this helpful? Yes
Dec 12,2016
Minithumbup
By:
Dec 12,2016
0 people found
this helpful
always available when need help, she tried to support me for all issues that appened in my house.. really nice...
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Was this helpful? Yes
Dec 09,2016
Minithumbdown
By:
Dec 09,2016
1 people found
this helpful
she has stolen all my goods from my room, how can sterling de vere still employ her as the cleaner, unless they are responsible themselves for this criminal activity and I have reported them to police and aswell as the property ombudsman service...
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Comment on agent fees
Bad
Was this helpful? Yes
Areas covered
  • E1
  • E1W
  • E2
  • E3
  • E14
  • E15
  • E16
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 97% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ1,300
  • Max: ยฃ650,000

Letting
  • Min: ยฃ0
  • Max: ยฃ370

UKALA DPS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
48 0 914 36 0 0 1 0 23 2
Brida Elena Loredana Brida Elena Loredana
Service Team
62 reviews

About Brida Elena No description set View full profile
Shelly Shelly
Accounts
10 reviews

About Shelly No description set View full profile
Rita Rita
Customer Service
29 reviews

About Rita No description set View full profile
Faruk Ahmed - upload your photo Faruk Ahmed
3 reviews

About Faruk No description set View full profile
Tolga Mehmet Tolga Mehmet
Chief of Staff
159 reviews

About Tolga Tolga is an ambitious, yet enthusiastic individual who is the current Chief of Staff and Senior Executive of International Relations here at Sterling De Vere. Despite his young age, Tolga had adap View full profile
Mujib Ali Mujib Ali
Sales Director
227 reviews

About Mujib No description set View full profile
Bianca Bianca
Service Team
3 reviews

About Bianca No description set View full profile
Shahi Miah Shahi Miah
Chief Communications Officer
9 reviews

About Shahi No description set View full profile
Blaise Coghlan Blaise Coghlan
Sales Agent
50 reviews

About Blaise I am a hard working individual who works very well solitary as well as within a team. I am determined to succeed and be the best I can be at my job, giving customers a great, stress-free experience wh View full profile
Vera Cosman Vera Cosman
Sales Consultant
104 reviews

About Vera No description set View full profile
Juned Ahmed Juned Ahmed
Sales Agent
34 reviews

About Juned No description set View full profile
Benjamin Watts Benjamin Watts
Sales Agent
40 reviews

About Benjamin No description set View full profile
Tadas Stankevicius Tadas Stankevicius
Sales Agent
11 reviews

About Tadas No description set View full profile
Philip Lu Philip Lu
Sales Manager
116 reviews

About Philip No description set View full profile
Marcin Marcin
Maintenance Officer
0 reviews

About Marcin No description set View full profile
Judyta Adamska Judyta Adamska
Sales Agent
78 reviews

About Judyta No description set View full profile
Kobir Ali - no image available Kobir Ali
45 reviews

About Kobir No description set View full profile
Aziz Meah - no image available Aziz Meah
28 reviews

About Aziz No description set View full profile
Juman Alam - no image available Juman Alam
2 reviews

About Juman No description set View full profile
Faz Islam Faz Islam
Sales Consultant
18 reviews

About Faz No description set View full profile
Faisal Khan Faisal Khan
Service Manager
60 reviews

About Faisal No description set View full profile
Adam  - upload your photo Adam
6 reviews

About Adam No description set View full profile
Mohamed Ladhari Mohamed Ladhari
Sales Agent
13 reviews

About Mohamed No description set View full profile
Khairul Zaman Khairul Zaman
Service Team
16 reviews

About Khairul No description set View full profile
Hieu Tran Hieu Tran
Sales Consultant
61 reviews

About Hieu No description set View full profile
Yassine Aajabou Yassine Aajabou
Sales Consultant
25 reviews

About Yassine No description set View full profile
Ramona Sandu Ramona Sandu
Service Team
9 reviews

About Ramona No description set View full profile
Roxana Petecila Roxana Petecila
Service Team
43 reviews

About Roxana No description set View full profile
Florentina Ghiata - no image available Florentina Ghiata
Service Team
0 reviews

About Florentina No description set View full profile
Gina Ghiata Gina Ghiata
1 reviews

About Gina No description set View full profile
Mizan Ali Mizan Ali
Lettings Negotiator
10 reviews

About Mizan No description set View full profile
Anina Savin Anina Savin
0 reviews

About Anina No description set View full profile
Claire Elkin Claire Elkin
0 reviews

About Claire No description set View full profile
Arthur Arthur
Customer Service
2 reviews

About Arthur No description set View full profile
Norbert Norbert
Customer Service
3 reviews

About Norbert No description set View full profile
Amelia Petit - upload your photo Amelia Petit
7 reviews

About Amelia No description set View full profile
Yolanda Yolanda
Accounts
1 reviews

About Yolanda No description set View full profile
Laura Laura
Accounts
2 reviews

About Laura No description set View full profile
Nathan Nathan
Accounts
1 reviews

About Nathan No description set View full profile
Alice Alice
Property Negotiator
13 reviews

About Alice No description set View full profile
Sophia Sophia
Property Negotiator
9 reviews

About Sophia No description set View full profile
Thomas Albert Thomas Albert
Team Leader
0 reviews

About Thomas No description set View full profile
Amelie Petit Amelie Petit
maintenance
17 reviews

About Amelie No description set View full profile
Rita Mercier - upload your photo Rita Mercier
2 reviews

About Rita No description set View full profile
Emanuel Patrasc - upload your photo Emanuel Patrasc
1 reviews

About Emanuel No description set View full profile
Reese  - upload your photo Reese
1 reviews

About Reese No description set View full profile
Loura Reese - upload your photo Loura Reese
3 reviews

About Loura No description set View full profile
Shaju Shaju
Maintenance Team
4 reviews

About Shaju No description set View full profile
Patricia Patricia
Property Negotiator
0 reviews

About Patricia No description set View full profile
Eugen Eugen
Property Negotiator
2 reviews

About Eugen No description set View full profile
Muhammad Muhammad
I.T Analyst
0 reviews

About Muhammad No description set View full profile
Alessandra  - upload your photo Alessandra
1 reviews

About Alessandra No description set View full profile
aless  - upload your photo aless
1 reviews

About aless No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 10:23 AM 21/11/2016 by allAgents

Complaints Procedure

Here at Sterling De Vere we pride ourselves on the level of customer service we provide. However,sometimes things do go wrong and you may need to complain, rest assured we are a member of The Property Ombudsman (TPOS) and as such aim to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues as quickly as possible, although in the majority of cases we hope to resolve them at branch level.

Stage One - Branch Manager (BM)

The first step in dealing with a complaint is the liaison with the Branch Manager. Each of our branches are equipped with a very friendly and professional Manager who are more than capable to deal and address any complaints or issues you may have. With direct contact and swift replies, the Branch Manager is sure to do the best of their ability to resolve any problems.

Stage Two รขย€ย“ Chief Operations Officer (COO)
If you remain dissatisfied, you may then further your complaint, which must be in writing, to the Chief Operations Officer. You must write to them within 28 days of receiving the Branch response. The Branch manager will supply you with the details of the appropriate person. They will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.

Stage Three รขย€ย“ Managing Director (MD)
If you remain dissatisfied, you may address your concerns in writing to the Managing Director. Your letter will be acknowledged within three working days of receipt and you will be provided with a final view written response on behalf of the Company within 15 working days of receipt of your letter.

Stage Four - The Property Ombudsman (TPO)
After you have received a response from the Managing Director, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do this are contained within the final viewpoint letter, The Property Ombudsman Consumer Guide or online at http://www.tpos.co.uk
Last updated at 10:23 AM 21/11/2016 by allAgents

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