No description for branch.
Steps Estate Agents

298 Heathway Dagenham
Essex
RM10 8LU

02085935933
Website not available

Properties for Sale
Properties to Rent

Jan 25,2018
Minithumbup
By: 'FF'
Jan 25,2018
0 people found
this helpful
Happy with Steps they carried me along all the way professionally This is the third time i am using them and they have exceeded my expectations each time....
read full review
Comment on agent fees
Competitive
Was this helpful? Yes
Dec 18,2017
Minithumbup
By: 'Ria'
Dec 18,2017
0 people found
this helpful
Thanks to Steps, for the great customer service received, special thanks to James and Kevin who assisted us in our new purchase :)...
read full review
Was this helpful? Yes
Oct 22,2017
Minithumbup
By: 'Mary Alango'
Oct 22,2017
0 people found
this helpful
For the time we were on the property six and half years, Rebecca has been very supportive and understanding. She makes you feel valued....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Oct 11,2017
Minithumbup
By: 'Edita/Robertas'
Oct 11,2017
0 people found
this helpful
I would like to say a BIG THANK YOU! To all team in Dagenham branch . Especially to Rebecca White and Jack Willson for quick and professional work. No hassle no stress very professional. And for those who read the reviews,NOT everything depends on agent, ...
read full review
Comment on agent fees
good
Was this helpful? Yes
By: Rebecca White
Oct 11, 2017
View all comments (1)
Thank you for your kind comments, it is a pleasure to have you as our tenant. ...
Sep 29,2017
Minithumbup
By: 'Honeysuckle cottage owners'
Sep 29,2017
0 people found
this helpful
I can't recommend this Estate Agent enough , they were great all the way through our sale, especially Rebecca White. When we were stressed just before exchange and getting no where with the solictors, Rebecca found out what the issue was and sorted it out , only ...
read full review
Comment on agent fees
Great
Was this helpful? Yes
Sep 25,2017
Minithumbup
By: 'Dennis'
Sep 25,2017
0 people found
this helpful
Whilst we were renting our property Karen Barnes was extremely helpful and quick sorting out any issues that we had with the tenant or property....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Aug 25,2017
Minithumbup
By: 'Faisal Alam'
Aug 25,2017
0 people found
this helpful
Buying my first property was very stressful and exciting at the same time, any problems I had ran into I was able to call steps and they were more then happy to assist and assure me of what the process is and helped speed it ...
read full review
Comment on agent fees
I was the buyer and not charged at all, but I still received A* customer service.
Was this helpful? Yes
Aug 25,2017
Minithumbup
By: 'First Time Buyers'
Aug 25,2017
0 people found
this helpful
Both Richard and Sevilay, were very helpful throughout the process. As first time buyers it was nice to have have dealt with a team that was friendly and responsive to our questions :-)...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Jul 22,2017
Minithumbup
By: 'Andreea Ungureanu'
Jul 22,2017
0 people found
this helpful
We just bought a property though Steps,we did a lot of views during the last year with different Estate Agencies ,Steps highly stand out from 1st moment . Majority of properties we seen them with James, (9/10 properties for couple of good months),he has an ...
read full review
Comment on agent fees
No hidden fees ,amazing .
Was this helpful? Yes
May 25,2017
Minithumbup
By: 'Mariyan Petrov'
May 25,2017
0 people found
this helpful
Rebecca made my days very easy, great professional I can only say a very Big Thank You. She helped me with my Landlord licence and made all happened in very short period of time....
read full review
Comment on agent fees
Good value for money
Was this helpful? Yes
By: Rebecca White
May 26, 2017
View all comments (1)
Dear Mariyan, Thank you very much for your lovely comments. Kindest regards, Rebecca White ...
Mar 13,2017
Minithumbup
By: 'Jane'
Mar 13,2017
0 people found
this helpful
We have used steps to rent out our property in Dagenham. After a bad experience from a previous letting agency,Steps gave us the confidence back to start renting again.Rebecca and Karen were very helpful. They were always available on the phone and email. ...
read full review
Was this helpful? Yes
By: Rebecca White
Mar 13, 2017
View all comments (1)
Thank you very much for taking the time to leave a review for Steps, we really appreciate your comments. ...
Mar 08,2017
Minithumbup
By: 'Happy Landlord'
Mar 08,2017
1 people found
this helpful
Extremely professional service, I was very impressed at the speed in which my property was rented and updated on a regular basis throughout....
read full review
Comment on agent fees
Good value for money
Was this helpful? Yes
Mar 02,2017
Minithumbup
By: 'leo'
Mar 02,2017
0 people found
this helpful
I bought my property from Steps estate agent and was so happy with their service that I asked them to also find me a tenants for the property and manage it also. I have found the lettings team at steps especially Karen to be very ...
read full review
Comment on agent fees
good
Was this helpful? Yes
Feb 01,2017
Minithumbdown
By: 'Adam A'
Feb 01,2017
0 people found
this helpful
Really helpful and with a lot of local knowledge, I would not hesitate to use them again in the future!...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Dec 03,2016
Minithumbup
By: 'Ubankole'
Dec 03,2016
0 people found
this helpful
Agent is staffed by Friendly people that show brilliant professionalism at all times. They never waste time and are always willing to help....
read full review
Comment on agent fees
Agent fees is reasonable
Was this helpful? Yes
Nov 30,2016
Minithumbup
By: 'greg'
Nov 30,2016
0 people found
this helpful
I have always found Rebecca to be most professional and diligent in dealing with any issues that have arisen why renting my property through the agent. She's always dealt with everything in a timely and helpful way. The service is very good and most helpful ...
read full review
Comment on agent fees
you sometimes get what you pay for
Was this helpful? Yes
Nov 29,2016
Minithumbup
By: 'Marvin'
Nov 29,2016
0 people found
this helpful
A great and efficient service provided everything I require tenants for my property. I have no hesitation in recommending steps....
read full review
Was this helpful? Yes
Nov 29,2016
Minithumbup
By: 'greg'
Nov 29,2016
0 people found
this helpful
Rebecca is always very professional, polite and on top of whatever it is that I speak to her about regarding my properties. I always get a quick response and issues are resolved in a timely manner without any disruption to myself. A very good all ...
read full review
Comment on agent fees
the fees could be lower but you do sometimes get what you pay for.
Was this helpful? Yes
Sep 19,2016
Minithumbdown
By: 'The Rat Cemetary'
Sep 19,2016
7 people found
this helpful
I have issues with this estate agent, having been renting the same property for over a year now they act only as a 'go between' for myself and the landlord. The agents have not shown any sense of understanding of whats been going on. I ...
read full review
Was this helpful? Yes
Sep 16,2016
Minithumbup
By: 'Scott'
Sep 16,2016
1 people found
this helpful
I received exceptional service and value for money from Steps. They were always committed and showed great care throughout the sale of my property. Highly recommended....
read full review
Comment on agent fees
Excellent value for money
Was this helpful? Yes
Sep 14,2016
Minithumbup
By: 'Steven'
Sep 14,2016
1 people found
this helpful
Very pleased with the services so far, Rebecca responds to emails quickly and the communication has been excellent. Nothing negative to report!...
read full review
Comment on agent fees
Very reasonable
Was this helpful? Yes
Sep 12,2016
Minithumbup
By: 'Ei'
Sep 12,2016
1 people found
this helpful
I would highly recommend Step estate agents when selling your house. The whole staff team are very helpful from when they came to value our home to the day of completion. Sev was very supportive all the way though the process taken away the stress ...
read full review
Was this helpful? Yes
Sep 12,2016
Minithumbup
By: 'Shahina'
Sep 12,2016
1 people found
this helpful
I have been dealing with Richard from steps estate agent for my purchase and I have had a very pleasant experience. He has been very helpful in reassuring me with all my concerns in my purchase and moreover, made the whole journey as painless as ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Sep 09,2016
Minithumbup
By: 'Mr K Murphy'
Sep 09,2016
0 people found
this helpful
We put our house up for sale with Steps. Within hours we were getting viewings. Within two days an offer was made and Steps handled it all from there. A real pleasure to deal with. They took on all dealings not only with our buyer ...
read full review
Comment on agent fees
Fees were excellent for the service received.
Was this helpful? Yes
Aug 14,2016
Minithumbup
By: 'Pat Busby'
Aug 14,2016
0 people found
this helpful
It was a pleasure to have you work on my behalf. Efficient, friendly and supportive throughout the process. Thank you all....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jul 26,2016
Minithumbup
By: '40 Dagenham Avenue / Raj'
Jul 26,2016
0 people found
this helpful
Very good, friendly and professional estate agent. Managed my property since 2012. Sold my property through them as well. I will recommend this estate agent always to my friends and family....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jun 03,2016
Minithumbup
By: 'Michael Atwal'
Jun 03,2016
0 people found
this helpful
It is a pleasure to work with Rebecca - always fast, efficient, on top of it all and polite - I never have to chase anything up and I feel very calm that my property and tenants are in safe, caring hands. Rebecca is extremely ...
read full review
Comment on agent fees
Very fair. More so than other agents.
Was this helpful? Yes
Feb 08,2016
Minithumbup
By: 'Stephen Todd'
Feb 08,2016
0 people found
this helpful
I bought a house through Steps and have now engaged the agency to let it for me. Both Richard and Rebecca have been incredibly efficient and helpful throughout the whole process. Always willing to go the extra mile, I unhesitatingly recommend Steps. I have used ...
read full review
Comment on agent fees
Very good value
Was this helpful? Yes
Feb 07,2016
Minithumbup
By: 'Mohammed'
Feb 07,2016
0 people found
this helpful
I just bought a house through them. I found them very professional & efficient in the whole process of buying.The customer service was fantastic....
read full review
Comment on agent fees
good
Was this helpful? Yes
Jan 29,2016
Minithumbdown
By: 'Disgruntled buyer'
Jan 29,2016
4 people found
this helpful
I wanted to see a property but was running late - I had the good manners to ring them over half an hour before the appointment time and let them know. However, they left without bothering to let me know they had left and wasted ...
read full review
What agent could do to change your mind?
no idea
Attached Files
Comment on agent fees
no idea
Was this helpful? Yes
Areas covered
  • RM10
  • RM8
  • RM9
  • IG11
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £265,000
  • Max: £3,800,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA DPS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
14 0 2 1 5 0 5 1 2 1

Fees

No fees set.
Last updated at 3:18 PM 11/10/2017 by Kevin Rawlings

Complaints Procedure

No procedure set.
Last updated at 3:18 PM 11/10/2017 by Kevin Rawlings

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



.

Find the Best Agent to
Sell or Rent Your Home