Steps Estate Agents
Dagenham, RM10
4.7/5, 49 reviews
92% recommended
100% sales valuation accuracy
91% sales fee satisfaction
94% lettings valuation accuracy
99% lettings fee satisfaction
No description for branch.

...left to get your reviews in for the
2021 allAgents Estate & Letting Agents Awards


Opening Hours
Address

Steps Estate Agents
298 Heathway
Dagenham
Essex
RM10 8LU
02085935933

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 91% £180,000 £3,800,000
Lettings 94% 99% £795 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
15 0 3 1 18 0 7 1 2 2
Areas covered
  • RM10
  • RM8
  • RM9
  • IG11
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA DPS Move With Us
Latest Properties

No Properties

Steps Estate Agents Branches (view all )

“My late brother used Steps as a letting agent......”

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Apr 21,2021
Minithumbup
By: 'Stephen'
Apr 21,2021
0 people found
this helpful
My late brother used Steps as a letting agent when he emigrated to Australia in 2008 Unfortunately he passed away in 2015 so myself and my sister carried on using there services with great success in finding new tenants when required over the years Fantastic company who ...
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By: Kevin John Rawlings
Apr 22, 2021
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Dear Maria & Stephan, Thank you very much for your kind review, may I say on behalf of us all it has been an absolute please dealing with you family over many years, and we all wish you the very best for the future. Kind Regards Kevin ...

“Very helpful...”

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Mar 22,2021
Minithumbup
By: 'Eddie & Sue Davidson'
Mar 22,2021
0 people found
this helpful
Kevin and all the staff at Steps were very helpful throughout the whole process of selling our house. We have never sold and bought a property before and could not have done it without their help. They guided us through the process. We would definitely ...
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“Astounding. 1000 out of 10. So Happy...”

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Mar 19,2021
Minithumbup
By: 'Layla Richardson'
Mar 19,2021
0 people found
this helpful
This company has been amazing. From the moment of contacting them, coming round evaluating the property, so professional and helpful. Ernest was the person who welcomed us to this company. This is our first time dealing with any estate agents, and I would reccomend them ...
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“great service from Steps...”

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Mar 15,2021
Minithumbup
By: 'Marc'
Mar 15,2021
0 people found
this helpful
great service from Steps, they were with us every steps of the way! Even when it got a little complex we really felt supported, which made all the difference to us....
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“Steps were great from start to finish. They were prompt ......”

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Mar 10,2021
Minithumbup
By: 'Charlotte'
Mar 10,2021
0 people found
this helpful
Steps were great from start to finish. They were prompt at getting round to the property to undertake a valuation and taking photographs for advertising and were also competitively priced. They kept us informed throughout the whole process whilst dealing with offers and were friendly, ...
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“I wanted to take this opportunity in thanking......”

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Mar 02,2021
Minithumbup
By: 'Jay Gorsia'
Mar 02,2021
0 people found
this helpful
I wanted to take this opportunity in thanking Peter and Kevin for assisting me and my wife in purchasing our first property. We started looking in late Jan (21), and I was nervous if we would make it in time for the Stamp Duty deadline. We ...
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“I cannot thank Steps enough for their outsta......”

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Feb 12,2021
Minithumbup
By: 'Debbie'
Feb 12,2021
1 people found
this helpful
I cannot thank Steps enough for their outstanding service regarding my recent purchase, especially Sev who was always at the end of the phone any time to answer any queries that arose. With her friendly, approachable manner, nothing was too much trouble and her support ...
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“everyone at steps has been exceptional throug......”

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Feb 10,2021
Minithumbup
By: 'michelle Robertson'
Feb 10,2021
0 people found
this helpful
everyone at steps has been exceptional throughout this experience which has been quite difficult at times but always someone to talk to if needed especially Sev and Kevin...
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“My property was never going to be an easy one......”

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Feb 06,2021
Minithumbup
By: 'Daniel'
Feb 06,2021
0 people found
this helpful
My property was never going to be an easy one to sell but right from their initial inspection to completion they were on hand with helpful and realistic advice, from how to present the property, to how much I should market it for, to how ...
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“Excellent service...”

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Feb 04,2021
Minithumbup
By: 'Annette'
Feb 04,2021
0 people found
this helpful
Brilliant always there to answer queries and very patient when they’re constantly bombarded with queries. Very reassuring Can’t recommend them enough...
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“Professional, efficient and courteous service......”

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Dec 23,2020
Minithumbup
By: 'Ian'
Dec 23,2020
0 people found
this helpful
Professional, efficient and courteous service. They kept us informed of developments all throughout the sales process. We would recommend them for the sales process...
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“Helpful service throughout a very difficult s......”

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Oct 22,2020
Minithumbup
By: 'Ian'
Oct 22,2020
0 people found
this helpful
Helpful service throughout a very difficult selling process. Kevin kept us up to date and provided excellent level of communications....
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“Fantastic family run company...”

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Aug 28,2020
Minithumbup
By: 'Gemma'
Aug 28,2020
0 people found
this helpful
I would like to thank kevin and the team for all of their hard work in selling my Grandmothers house. During the pandemic, I was kept up to date with the progress of selling. A difficult situation was made a little easier when having to ...
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By: Kevin
Aug 30, 2020
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Thank you Gemma, glad to of been of service. All the very best for the future. ...

“Fantastic family run company...”

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Aug 28,2020
Minithumbup
By: 'Gemma'
Aug 28,2020
0 people found
this helpful
I would like to thank kevin and the team for all of their hard work in selling my Grandmothers house. During the pandemic, I was kept up to date with the progress of selling. A difficult situation was made a little easier when having to ...
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“Happy and relieved to have completed the sale......”

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Aug 04,2020
Minithumbup
By: 'Dawn'
Aug 04,2020
0 people found
this helpful
Happy and relieved to have completed the sale of my dad's house through the most difficult time of lockdown. The estate agent has helpful and available from start to finish. Always called back, always answered questions honestly. Definitely earned their commission. I would highly recommend ...
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“Good experience...”

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May 28,2019
Minithumbup
By: 'Julie'
May 28,2019
0 people found
this helpful
After 4 years of renting with steps estate agents we have received a lot of help with getting our money on time and collecting our letters. They have always been friendly and given us a good support....
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Comment on agent fees
Good
Was this helpful? Yes
By: Rebecca White
May 28, 2019
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Thank you so much for your kind words, it has been a pleasure and we wish you all the best for the future. ...

“thanks for all you were doing for me...”

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Feb 02,2019
Minithumbup
By: 'Bob'
Feb 02,2019
0 people found
this helpful
I was staying in "my" house over 7 years, over this time there was literary nothing what I can complain about, all my requests came true and nothing was problem. A big thanks for being professional and fair...
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“arrogant...”

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Jul 24,2018
Minithumbdown
By: 'Michael'
Jul 24,2018
1 people found
this helpful
they were very fast to secure a visit on my market appraisal request, calling me within minutes from submitting online request, and even to confirm the appointment with professional email. All that to absolutely ignore the appointment made, no phone call, no email, nothing. I ...
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Comment on agent fees
unknown
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“Happy with Stepsthey carried me along all the way professionallyThis ......”

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Jan 25,2018
Minithumbup
By: 'FF'
Jan 25,2018
0 people found
this helpful
Happy with Steps they carried me along all the way professionally This is the third time i am using them and they have exceeded my expectations each time....
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Comment on agent fees
Competitive
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“Thanks to Steps, for the great customer service received, special ......”

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Dec 18,2017
Minithumbup
By: 'Ria'
Dec 18,2017
0 people found
this helpful
Thanks to Steps, for the great customer service received, special thanks to James and Kevin who assisted us in our new purchase :)...
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“For the time we were on the property six and ......”

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Oct 22,2017
Minithumbup
By: 'Mary'
Oct 22,2017
0 people found
this helpful
For the time we were on the property six and half years, Rebecca has been very supportive and understanding. She makes you feel valued....
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Comment on agent fees
N/A
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“I would like to say a BIG THANK YOU! To ......”

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Oct 11,2017
Minithumbup
By: 'Edita/Robertas'
Oct 11,2017
0 people found
this helpful
I would like to say a BIG THANK YOU! To all team in Dagenham branch . Especially to Rebecca White and Jack Willson for quick and professional work. No hassle no stress very professional. And for those who read the reviews,NOT everything depends on agent, ...
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Comment on agent fees
good
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By: Rebecca White
Oct 11, 2017
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Thank you for your kind comments, it is a pleasure to have you as our tenant. ...

“I can't recommend this Estate Agent enough , they were great ......”

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Sep 29,2017
Minithumbup
By: 'Honeysuckle'
Sep 29,2017
0 people found
this helpful
I can't recommend this Estate Agent enough , they were great all the way through our sale, especially Rebecca White. When we were stressed just before exchange and getting no where with the solictors, Rebecca found out what the issue was and sorted it out , only ...
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Comment on agent fees
Great
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“Whilst we were renting our property Karen Barnes was extremely ......”

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Sep 25,2017
Minithumbup
By: 'Dennis'
Sep 25,2017
0 people found
this helpful
Whilst we were renting our property Karen Barnes was extremely helpful and quick sorting out any issues that we had with the tenant or property....
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Comment on agent fees
Good
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“Buying my first property was very stressful and exciting at ......”

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Aug 25,2017
Minithumbup
By: 'Faisal'
Aug 25,2017
0 people found
this helpful
Buying my first property was very stressful and exciting at the same time, any problems I had ran into I was able to call steps and they were more then happy to assist and assure me of what the process is and helped speed it ...
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Comment on agent fees
I was the buyer and not charged at all, but I still received A* customer service.
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“Both Richard and Sevilay, were very helpful throughout the process. ......”

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Aug 25,2017
Minithumbup
By: 'First'
Aug 25,2017
0 people found
this helpful
Both Richard and Sevilay, were very helpful throughout the process. As first time buyers it was nice to have have dealt with a team that was friendly and responsive to our questions :-)...
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Comment on agent fees
N/A
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“We just bought a property though Steps,we did a ......”

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Jul 22,2017
Minithumbup
By: 'Andreea'
Jul 22,2017
0 people found
this helpful
We just bought a property though Steps,we did a lot of views during the last year with different Estate Agencies ,Steps highly stand out from 1st moment . Majority of properties we seen them with James, (9/10 properties for couple of good months),he has an ...
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Comment on agent fees
No hidden fees ,amazing .
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“Rebecca made my days very easy, great professional I can ......”

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May 25,2017
Minithumbup
By: 'Mariyan'
May 25,2017
0 people found
this helpful
Rebecca made my days very easy, great professional I can only say a very Big Thank You. She helped me with my Landlord licence and made all happened in very short period of time....
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Comment on agent fees
Good value for money
Was this helpful? Yes
By: Rebecca White
May 26, 2017
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Dear Mariyan, Thank you very much for your lovely comments. Kindest regards, Rebecca White ...

“We have used steps to rent out our property in ......”

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Mar 13,2017
Minithumbup
By: 'Jane'
Mar 13,2017
0 people found
this helpful
We have used steps to rent out our property in Dagenham. After a bad experience from a previous letting agency,Steps gave us the confidence back to start renting again.Rebecca and Karen were very helpful. They were always available on the phone and email. ...
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By: Rebecca White
Mar 13, 2017
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Thank you very much for taking the time to leave a review for Steps, we really appreciate your comments. ...

“Extremely professional service, I was very impressed at the speed ......”

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Mar 08,2017
Minithumbup
By: 'Happy'
Mar 08,2017
1 people found
this helpful
Extremely professional service, I was very impressed at the speed in which my property was rented and updated on a regular basis throughout....
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Comment on agent fees
Good value for money
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 3:18 PM 11/10/2017 by Kevin Rawlings

Awards won by Steps Estate Agents, Dagenham RM10 8LU


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