• Jon Good
    Jon Good
  • Paul Davidson
    Paul Davidson
  • Kelly Workman
    Kelly Workman
No description for branch.
Steps Estate Agents

19 Collier Row Road Collier Row, Romford
Greater London
RM5 3NR

01708 747811
Website not available

Properties for Sale
Properties to Rent

Feb 10,2018
Minithumbup
Kelly Workman
Jon Good
By: 'dan70'
Feb 10,2018
0 people found
this helpful
A service better than expected from a smaller local firm. Jon seemed to generate a lot of interest in the property resulting in a number of offers and Kelly was helpful in always being available to discuss progress once it had sold....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Feb 02,2018
Minithumbup
Jon Good
Kelly Workman
By: 'Ila'
Feb 02,2018
0 people found
this helpful
Jon valued our house and we liked him straight away. Very honest, professional and upfront. He explained everything in detail and took his time to answer any questions we had. Throughout the selling process he kept us up to date with potential buyers and made ...
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Comment on agent fees
Fees are very affordable
Was this helpful? Yes
Jan 31,2018
Minithumbup
Jon Good
Kelly Workman
By: 'Mr & Mrs Frankfurt'
Jan 31,2018
0 people found
this helpful
Very pleased with the service and contact given that has led to a successful exchange of contracts. Would use them again if necessary....
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Comment on agent fees
Very pleased with the fees at 0.08% of sale fee.
Was this helpful? Yes
Jan 30,2018
Minithumbup
Paul Davidson
By: 'Steve'
Jan 30,2018
0 people found
this helpful
I would like to thank you Paul for all your help in the sale of my Father's property, thank you for all your good advice - A true professional . Also thanks to Kelly for keeping me up to date throughout. Cheers Steve...
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Comment on agent fees
very pleased.
Was this helpful? Yes
By: Jon Good
Jan 30, 2018
View all comments (1)
Thank you Steve, we really appreciate your comments, I shall pass on your review to Paul & Kelly, and once again , thank you for the review ...
Jan 28,2018
Minithumbup
By: 'Superb service'
Jan 28,2018
0 people found
this helpful
The team at Steps Collier Row could not have done more to enable me to move. They were kind and supportive to my son and I from beginning to end. They effectively organised an open day, advised us regarding the offers subsequently received, continued to ...
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Comment on agent fees
Competitive fee which was reasonable for the excellent work done
Was this helpful? Yes
By: Jon Good
Jan 30, 2018
View all comments (1)
Thank you so much for your review, its means everything to us. We are a small family run estate agency, and recommendations like this are what we aim for every time. ...
Nov 19,2017
Minithumbup
Kelly Workman
Jon Good
By: 'Karen Daley'
Nov 19,2017
1 people found
this helpful
Without hesitation STEPS are the BEST ! Kelly Workman was an absolute star going above and beyond. Patience of a saint and nothing was too much trouble. Can't thank Kelly enough. Paul took fab photos ! Jon Good is a great manager, trustworthy. Collectively a fabulous ...
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Comment on agent fees
Very good could not be beaten on price - donÒ€ℒt be fooled by online prices
Was this helpful? Yes
By: Jon Good
Nov 19, 2017
View all comments (1)
Thank you for your comments Karen, we really appreciate them ...
Nov 19,2017
Minithumbup
Kelly Workman
By: 'Brian'
Nov 19,2017
0 people found
this helpful
Kelly is a real star although we was buying the property she kept us informed every step of the way and found out things that we didn't know. She was so informative spoke to solicitors and made progress better than we could have done. ...
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Was this helpful? Yes
By: Jon Good
Nov 19, 2017
View all comments (1)
Thank you Brian we really appreciate your comments and I shall let Kelly know. ...
Feb 01,2017
Minithumbup
Jon Good
By: 'Mak Hunter'
Feb 01,2017
0 people found
this helpful
Steps ( Collier Row ) in particular Jon Good & Rhys Jones were true professionals from start to finish. Their pro active and positive attitude stood out amongst the rest of the property agents who were allegedly trying to sell our house. The phots they took were ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jon Good
Feb 01, 2017
View all comments (1)
Thank you Mark, I really appreciate your comments ...
Jan 30,2017
Minithumbup
Jon Good
Paul Davidson
By: 'Alan Knight'
Jan 30,2017
0 people found
this helpful
Intial contact was with Paul who was very good and did everything I asked for and got the house on the market when requested. We had two false starts when developers made high offers and we took the house off the market only for the ...
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Comment on agent fees
We negotiated a fair fee. You were prepared to negotiate
Was this helpful? Yes
By: Jon Good
Jan 30, 2017
View all comments (1)
Thank you for your review Alan, there might have been a mis understanding with the figure of £350,000, as we have NEVER said it was worth that low, we said that would be a good asking price as it was recognised by Rightmove in their drop down menu and that it would attract more buyers. We always knew it would achieve somewhere around £365,00 and not the £390,000 we got 3 times because the surveyors would always down value it (which they did) ...
Oct 12,2016
Minithumbup
Jon Good
By: 'choey'
Oct 12,2016
0 people found
this helpful
jon worked very hard dealing with a very awkward buyer but in the end jon won the day which we both thank him for his perseverance. Michael & Christine....
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Comment on agent fees
good
Was this helpful? Yes
By: Jon Good
Oct 12, 2016
View all comments (1)
Hi Christine, thank you for your comments, we got there in there in the end and i hope you enjoy your new home. ...
Oct 01,2016
Minithumbup
By: 'Helpful'
Oct 01,2016
0 people found
this helpful
As a first time land lord I found steps most helpful in the process.There was no pushing prospective tenants forward.I would use them again....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 22,2016
Minithumbup
Paul Davidson
Kelly Workman
By: 'Zhan Musev'
Sep 22,2016
0 people found
this helpful
It was great having to deal with Paul Davidson and Kelly Workman. They were extremely professional and polite in all our dealings with great advice and positive attitude at all times. I would highly recommend them to any of my friends and colleagues....
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Comment on agent fees
The fees were in line with the current market, so I can say they were good.
Was this helpful? Yes
By: Kelly Workman
Oct 12, 2016
View all comments (1)
Thank you for your comments. We appreciate it ...
Sep 22,2016
Minithumbup
Paul Davidson
Paul Davidson
By: 'Dempsey'
Sep 22,2016
0 people found
this helpful
Paul was very efficient and friendly. He did everything possible to nogatiate with the landlord and we was very happy with the service provided....
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Was this helpful? Yes
By: Paul Davidson
Oct 12, 2016
View all comments (1)
Thanks very much for your comments ...
Sep 21,2016
Minithumbup
Jon Good
Kelly Workman
By: 'Francess Bourne'
Sep 21,2016
0 people found
this helpful
Jon dealt with the sale of my Father's property and I was very happy with his service. He kept me informed how things were progressing and when the solicitors, took too long over the sale chased them up and got the solicitors changed in order ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Jon Good
Sep 21, 2016
View all comments (1)
Thank you for your comments Frances, It just goes to show, solicitors can make or break a sale. ...
Sep 20,2016
Minithumbup
Jon Good
Kelly Workman
By: 'Danny Sharp'
Sep 20,2016
0 people found
this helpful
Really happy from start to finish, i dont know if we would have got here without you, thank you for your help....
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Comment on agent fees
good
Was this helpful? Yes
By: Jon Good
Sep 20, 2016
View all comments (1)
Thank you Danny for your comments. ...
Sep 19,2016
Minithumbup
Kelly Workman
By: 'G & S'
Sep 19,2016
0 people found
this helpful
I would recommend Steps the whole team are very professional, Kelly was our main point of call she always responded to any queries very quickly and positively always with good humor....
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Comment on agent fees
Good
Was this helpful? Yes
By: Jon Good
Sep 19, 2016
View all comments (1)
Thank you for your comment Gary, it is really appreciated. ...
Areas covered
  • RM5
  • RM14
  • RM1
  • RM15
  • RM2
  • RM3
  • RM4
  • RM6
  • RM7
  • RM11
  • RM12
  • RM13
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 94% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£145,000
  • Max: Β£477,000

Letting
  • Min: Β£0
  • Max: Β£0

NAEA ARLA DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 2 0 12 0 1 0 0 0
Jon Good Jon Good
Manager
9 reviews

About Jon No description set View full profile
Paul Davidson Paul Davidson
Negotiator
4 reviews

About Paul No description set View full profile
Kelly Workman Kelly Workman
9 reviews

About Kelly No description set View full profile

Fees

No fees set.
Last updated at 11:06 AM 19/09/2016 by Kevin Rawlings

Complaints Procedure

No procedure set.
Last updated at 11:06 AM 19/09/2016 by Kevin Rawlings

Awards won by Steps Estate Agents, Romford RM5 3NR

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