• Alex Gilbert
    Alex Gilbert
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    Francesco Rosselli
  • Jack Lowis
    Jack Lowis
  • Michaela Wyles
    Michaela Wyles
  • claim your profile
    James Nicols
Stanford Estates offer an alternative service to people who want a change from the typical status quo. Our unique approach starts with why, why you are considering selling, buying renting or letting? Using this information we are then able to offer a bespoke service to each of our clients ensuring that they achieve their goals. Our clients come back to us time after time because we sell through service.
Stanford Estates

37 Staplehurst Road Hither Green, London
Greater London
SE13 5ND

020 8852 0026
Mar 06,2017
Minithumbup
Michaela Wyles
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Mar 06,2017
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Michaela went above and beyond helping us to complete on our new house. Helping greatly in the chasing of moving parts to keep the sale moving along. She also added a great friendly and personal touch whenever we spoke or communicated making us feel like it wasn't just another sale but the purchase of a home...
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Mar 06,2017
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Michaela Wyles
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Mar 06,2017
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Michaela provided a first class service, which included chasing up solicitor and the vendor on our behalf to help ensure everything moved along. She provided periodic calls to ensure we were all updated and was extremely helpful with any queries. Based on our experience, we would absolutely recommend and use Stanford Estates....
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Comment on agent fees
Unable to comment as we were on the purchase side.
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Mar 02,2017
Minithumbup
Michaela Wyles
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Mar 02,2017
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We used Robert Stanford to sell our flat and from the first moment their professionalism stood them apart from any other agents that we approached. While all the staff were good to work with, Michaela went beyond her role on more than one occasion to ensure that our sale went through as smoothly and quickly as it could. Whether it was in person or on the phone she was always a pleasure to talk to and could always be counted upon to come up with a solution no matter the difficulty faced. Always...
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Feb 28,2017
Minithumbup
Michaela Wyles
Alex Gilbert
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Feb 28,2017
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Michaela was brilliant for us, she worked hard chasing down every detail to ensure the sale went through without any issues (or more than normal!) She was in constant communication with all parties but also understood that I had a job where it was difficult to speak on the phone all the time and worked round that. Great company that actually cares....
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Feb 20,2017
Minithumbup
Jack Lowis
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Feb 20,2017
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The guys at Stanford Estates were amazing in the sale of our 2 bedroom apartment in Hither Green. The sale was smooth and they took care of everything for us in a quick and always positive way. In particular Jack was a great help. He was our personal contact throughout the sale and was excellent in handling any questions we had keeping both ourselves and the buyers fully up to date. I highly recommend Stanford Estates!...
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Comment on agent fees
Good ad fair fees. Transparent, what we were quoted was what we paid.
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Feb 14,2017
Minithumbup
Francesco Rosselli
Jack Lowis
By:
Feb 14,2017
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Jack showed us the house last year and showed a lot dispinibilità to all our requests. Francis followed us along with jacks for all the necessary documents for the signing of the contract. also we have always been available for all our problems so that we find a solution during this first year....
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Feb 13,2017
Minithumbup
Francesco Rosselli
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Feb 13,2017
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Stanford, in particular Francesco, were great agents. Francesco was always available to answer any questions / deal with issues about the property I was renting. I'd definitely recommend the Hither Green team!...
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Feb 10,2017
Minithumbup
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Feb 10,2017
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The entire team at Stanford Estates were charming, efficient and persistent and have a thorough knowledge of the area which bigger agencies struggled to match. I would be happy to recommend them for buyers and sellers alike....
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Comment on agent fees
Good
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Feb 08,2017
Minithumbup
Jack Lowis
Alex Gilbert
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Feb 08,2017
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Jack was a calm and collected prescence throughout the inevitably stressful process of purchasing a house. Jack mainted clear and concise communication with us, was always willing to offer advice and insights and ultimately facilitate the speedy exchange of contracts....
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Comment on agent fees
Good
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Feb 07,2017
Minithumbup
Jack Lowis
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Feb 07,2017
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The entire team at Stanford's Hither Green helped us tremendously through our sale. The valuation was spot on, honest and not pitched at a number to get us on their books. Even though we wanted to list our flat for more, which they were happy to do, we ended up selling for just what they said. They found us the right buyer and then the real value of their service came with the management of the post sale admin. All the handling of the surveys, queries, chasing up etc, the interaction with our b...
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Comment on agent fees
Good
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Feb 06,2017
Minithumbup
Jack Lowis
Michaela Wyles
By:
Feb 06,2017
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Having worked with another branch on the purchase and sale of our previous flat, we knew that our property search was in good hands with Stanford Estates. Jack was our main contact, but Michaela was always on hand should Jack not be around. We viewed 4 properties, one of which was our dream place. Great local knowledge, excellent process management and communication makes these guys the best around. They also work very well across branches- this resulted in us buying in Hither Green even tho...
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Comment on agent fees
Good.
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Feb 05,2017
Minithumbup
Jack Lowis
Alex Gilbert
By:
Feb 05,2017
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We would not hesitate using Standford and working with Alex and Jack again. They come across as friendly, knowledgeable and professional. And they have been very responsive throughout the sale of our property. Jack in particular was instrumental in helping us to achieve the preferred timescale, by proactively chasing solicitors etc....
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Feb 03,2017
Minithumbup
Alex Gilbert
James Nicols
By:
Feb 03,2017
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Through an incredibly long and sometimes tricky sale Stanfords have been an amazing support. We definitely could not have gone through this process without their knowledge and expertise and I have a great respect for their honest, open approach as well as their enthusiasm. In particular Alex and James from valuation to completion have been outstanding. I also want to thank Conor and Jack for their endless patience listening to me on the phone!...
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Comment on agent fees
Excelant value for money
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Jan 18,2017
Minithumbup
Francesco Rosselli
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Jan 18,2017
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Stanford are a gem in the industry and you will not find another estate agent like them. They actually care! Francesco found tentants for us and was attentive, responsive and professional. Nothing was too much or too little. Thank you Stanford Estates!!...
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Comment on agent fees
Very competitive and fair
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Dec 10,2016
Minithumbup
Jack Lowis
By:
Dec 10,2016
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The service from Stanford was excellent. We used Stanford in Hither Green to buy our property. Jack was always very helpful and efficient thorough the transaction. He kept us informed at every stage of the transaction and was always happy to help - Thank you Jack! Highly recommended....
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Dec 01,2016
Minithumbup
Jack Lowis
Alex Gilbert
By:
Dec 01,2016
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The service from Stanfords was excellent. Jack kept us updated from beginning to end of the sale process with regular calls and emails updates....
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Comment on agent fees
Good
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Nov 02,2016
Minithumbup
Jack Lowis
Alex Gilbert
By:
Nov 02,2016
0 people found
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Jack and Alex were consistently enthusiastic and positive throughout the whole sale process. From my first meeting with them I was confident about their local market knowledge and their ability to market my property successfully. I was also impressed with the way they showed my property to prospective buyers as well as demonstrating good local knowledge about shopping, schools and travel into London....
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Comment on agent fees
The fee was reasonable and justified by the sale price achieved.
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Oct 10,2016
Minithumbup
Jack Lowis
Francesco Rosselli
By:
Oct 10,2016
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Stanford Estates were very easy to deal with as sellers. Jack Lowis was very responsive with good communication - which is important at an inevitably stressful time....
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Comment on agent fees
Competitive
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Sep 26,2016
Minithumbup
Jack Lowis
Francesco Rosselli
By:
Sep 26,2016
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We recently bought our first flat from Jack at Stanford Estates. Jack was outstanding throughout the process, being very honest about the offers that were placed on the property and pushing the seller's solicitors to respond to our queries as quickly as possible. He made everything so easy and was always available when we wanted to talk to him. Finally, I have to say that he was the most honest estate agent I've ever met - he was always straight with us about everything which is very rare!...
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Sep 23,2016
Minithumbup
Jack Lowis
By:
Sep 23,2016
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Stanford Estates (Hither Green) were fantastic throughout the sale of our flat. They remained professional and acted in our interest from instruction to completion. We didn't achieve full asking price but feel we achieved the best outcome possible at the time. Jack led on our case and really worked hard for us on our sale and purchase and was always able to offer sound advice in what turned out to be quite a difficult purchase (through another agent). He was able to communicate effectively with ...
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Comment on agent fees
Good value for money relative to other estate agents.
Was this helpful? Yes
Sep 12,2016
Minithumbup
Jack Lowis
By:
Sep 12,2016
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Both Jack and Connor provided a first class service when I sold my flat in Hither Green through Stanford Estates. They kept me updated with progress on the sale, and offered useful advice on arrangements for the viewings....
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Comment on agent fees
very competitive
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Jul 08,2016
Minithumbup
Jack Lowis
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Jul 08,2016
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pleasure dealing with Jack and the rest of the guys in the hither green office. Always available, chasing whatever was needed, all in all very satisfied seller here....
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Comment on agent fees
decent fees when compared to competition. Also, subject to negotiation and dependent on the achieved sale price
Was this helpful? Yes
Jun 08,2016
Minithumbup
Jack Lowis
By:
Jun 08,2016
0 people found
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We were really impressed with Stanford from beginning to end. Their attitude and approach is really different to other agents we have experienced. You feel like you can have honest conversations with them and aren't getting a hard sell constantly. It was hugely refreshing. They always turned up when they said they would, fees were as advised, nothing hidden. Paperwork was smooth and quick. Really happy with service overall. We had been searching for a house to buy for ourselves for a while...
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Comment on agent fees
They seem to be standard for the area. Obviously it feels like a lot of money but we couldn't have let it on our own.
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May 16,2016
Minithumbup
Jack Lowis
By:
May 16,2016
0 people found
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The staff I dealt with at Stanford Estate Agent were very professional and positive towards me as a client, they were with me every step of the sale of my uncle house,we had several set backs but nothing too much for them to deal with....
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Comment on agent fees
Very good, an agreement to both parties
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May 16,2016
Minithumbup
Jack Lowis
By:
May 16,2016
0 people found
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Jack was extremely efficient and friendly to deal with. He understood the needs of both us as buyers while also looking after his clients, the sellers. As a result the sale went through in a matter of weeks. I would have no worries reccomending Stamfords....
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May 12,2016
Minithumbup
Jack Lowis
By:
May 12,2016
0 people found
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Jack dealt with our sale on a property in Hithergreen. I would highly recommend Jack and the Standford Team. This was a particularly long winded sale, but Jack and the team kept us in the loop at all times, and advised us correctly when the sale was looking like it was going to stall. Great Job guys, Many Thanks. Ben & Ed...
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Comment on agent fees
Great Fee's, Good rates!
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May 11,2016
Minithumbup
Jack Lowis
Francesco Rosselli
By:
May 11,2016
0 people found
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Jack was absolutely fantastic from start to finish. We trusted him from the start and he was calm and professional throughout. We were also helped by Francesco and Conor and would highly recommend them both. They stepped in when jack was busy and Francesco even have his time to wait in for the gas engineer, for a certificate that was needed for our exchange. All of them would make us come back again to Stanfords again....
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Comment on agent fees
N/a
Was this helpful? Yes
May 11,2016
Minithumbup
Jack Lowis
By:
May 11,2016
0 people found
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Stanfords choreographed a seamless transition from the start of the sale process to its successful conclusion.The team led by Jack were responsive, light on their feet, polite and entirely professional in all matters....
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Comment on agent fees
Acceptable
Was this helpful? Yes
Mar 28,2016
Minithumbup
Jack Lowis
James Nicol
By:
Mar 28,2016
0 people found
this helpful
Dear James & Jack, It has taken a while to settle into our new house but building work is complete. Upon reflection, we were delighted with your support and professionalism throughout our sale process. The experience of selling/buying can be stressful at the best of times, your responsiveness and pro-active approach to overcome the challenges that crop up helped push the deal through in the best fashion for everyone involved. We cannot highly recommend yourselves & Stanford enough. W...
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Comment on agent fees
Very competitive, but you pay for what you get. If you want the best service you will not be disappointed !
Was this helpful? Yes
Mar 02,2016
Minithumbup
Jack Lowis
By:
Mar 02,2016
0 people found
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Jack was very helpful, good with communication and helped give advice to keep the sale on track. He helped put us in touch with the owners which was very useful and was there to answer any questions we had. Would recommend....
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Comment on agent fees
N/A
Was this helpful? Yes
Areas covered
  • SE13
  • SE12
  • SE6
  • SE4
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
98% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£50,000
  • Max: Β£1,075,000

Letting
  • Min: Β£0
  • Max: Β£0

NAEA ARLA TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
5 0 3 0 35 0 21 0 1 0
Alex Gilbert Alex Gilbert
Lettings
18 reviews

About Alex No description set View full profile
Francesco Rosselli - no image available Francesco Rosselli
6 reviews

About Francesco No description set View full profile
Jack Lowis Jack Lowis
Sales and Lettings Negotiator
50 reviews

About Jack No description set View full profile
Michaela Wyles Michaela Wyles
18 reviews

About Michaela No description set View full profile
James Nicols - upload your photo James Nicols
1 reviews

About James No description set View full profile

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Fees

Our fees are take into account several factors including saleability, visibility and marketing price. More often than not we work on a sliding scale, meaning we can offer a tailor made fee structure that works for the individual. To find out more about our fees book in a market appraisal and we will be able to breakdown the value of your home versus the price we charge for the sale.
Last updated at 11:46 AM 12/10/2016 by allAgents

Complaints Procedure

Complaints policy:



Under the Rules and Regulations of The Property Ombudsman, which Robert Stanford Estates Ltd are guided by, we advise you of the following actions that we will take should you wish to make a complaint on any matter regarding a transaction with Robert Stanford Estates Ltd.



1. A complaint should be made in writing to Mr Ben Nicol, Company Director and can be posted to the company address at 2a Dartmouth Road, London, SE23 3XU.



2. Your complaint will be recorded at the time that it is made, and will be acknowledged within 3 working days.



3. Robert Stanford Estates will deal with any representative that the complainant chooses to instruct on their behalf.



4. After your complaint has been acknowledged, Robert Stanford Estates Ltd will conduct a full investigation into the matter. A formal written outcome will be posted out to you within 15 days of the acknowledgement of your complaint.



5. The conclusion of your complaint will include a written statement of Robert StanfordҀ™s final view.



6. Should you be dissatisfied with the outcome of this report then Robert Stanford are fully accredited by The Property Ombudsman for Sales & Lettings and you may wish to pursue further with them. We would advise you to go towww.tpos.co.uk for further information as to how to proceed with this. Should you choose to take the matter further it must be done within 6 months of the initial complaint.

Last updated at 11:46 AM 12/10/2016 by allAgents

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