• Alex Gilbert
    Alex Gilbert
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    Francesco Rosselli
  • Jack Lowis
    Jack Lowis
  • Michaela Wyles
    Michaela Wyles
Stanford Estates offer an alternative service to people who want a change from the typical status quo. Our unique approach starts with why, why you are considering selling, buying renting or letting? Using this information we are then able to offer a bespoke service to each of our clients ensuring that they achieve their goals. Our clients come back to us time after time because we sell through service.
Stanford Estates

37 Staplehurst Road Hither Green, London
Greater London
SE13 5ND

020 8852 0026

Dec 10,2016
Minithumbup
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Dec 10,2016
Featured Review
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The service from Stanford was excellent. We used Stanford in Hither Green to buy our property. Jack was always very helpful and efficient thorough the transaction. He kept us informed at every stage of the transaction and was always happy to help - Thank you Jack! Highly recommended....
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Dec 01,2016
Minithumbup
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Dec 01,2016
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The service from Stanfords was excellent. Jack kept us updated from beginning to end of the sale process with regular calls and emails updates....
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Good
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Nov 02,2016
Minithumbup
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Nov 02,2016
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Jack and Alex were consistently enthusiastic and positive throughout the whole sale process. From my first meeting with them I was confident about their local market knowledge and their ability to market my property successfully. I was also impressed with the way they showed my property to prospective buyers as well as demonstrating good local knowledge about shopping, schools and travel into London....
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Comment on agent fees
The fee was reasonable and justified by the sale price achieved.
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Oct 10,2016
Minithumbup
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Oct 10,2016
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Stanford Estates were very easy to deal with as sellers. Jack Lowis was very responsive with good communication - which is important at an inevitably stressful time....
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Comment on agent fees
Competitive
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Sep 26,2016
Minithumbup
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Sep 26,2016
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We recently bought our first flat from Jack at Stanford Estates. Jack was outstanding throughout the process, being very honest about the offers that were placed on the property and pushing the seller's solicitors to respond to our queries as quickly as possible. He made everything so easy and was always available when we wanted to talk to him. Finally, I have to say that he was the most honest estate agent I've ever met - he was always straight with us about everything which is very rare!...
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Sep 23,2016
Minithumbup
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Sep 23,2016
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Stanford Estates (Hither Green) were fantastic throughout the sale of our flat. They remained professional and acted in our interest from instruction to completion. We didn't achieve full asking price but feel we achieved the best outcome possible at the time. Jack led on our case and really worked hard for us on our sale and purchase and was always able to offer sound advice in what turned out to be quite a difficult purchase (through another agent). He was able to communicate effectively with ...
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Comment on agent fees
Good value for money relative to other estate agents.
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Sep 12,2016
Minithumbup
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Sep 12,2016
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Both Jack and Connor provided a first class service when I sold my flat in Hither Green through Stanford Estates. They kept me updated with progress on the sale, and offered useful advice on arrangements for the viewings....
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Comment on agent fees
very competitive
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Jul 08,2016
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Jul 08,2016
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pleasure dealing with Jack and the rest of the guys in the hither green office. Always available, chasing whatever was needed, all in all very satisfied seller here....
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Comment on agent fees
decent fees when compared to competition. Also, subject to negotiation and dependent on the achieved sale price
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Jun 08,2016
Minithumbup
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Jun 08,2016
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We were really impressed with Stanford from beginning to end. Their attitude and approach is really different to other agents we have experienced. You feel like you can have honest conversations with them and aren't getting a hard sell constantly. It was hugely refreshing. They always turned up when they said they would, fees were as advised, nothing hidden. Paperwork was smooth and quick. Really happy with service overall. We had been searching for a house to buy for ourselves for a while...
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Comment on agent fees
They seem to be standard for the area. Obviously it feels like a lot of money but we couldn't have let it on our own.
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May 16,2016
Minithumbup
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May 16,2016
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The staff I dealt with at Stanford Estate Agent were very professional and positive towards me as a client, they were with me every step of the sale of my uncle house,we had several set backs but nothing too much for them to deal with....
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Comment on agent fees
Very good, an agreement to both parties
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May 16,2016
Minithumbup
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May 16,2016
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Jack was extremely efficient and friendly to deal with. He understood the needs of both us as buyers while also looking after his clients, the sellers. As a result the sale went through in a matter of weeks. I would have no worries reccomending Stamfords....
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May 12,2016
Minithumbup
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May 12,2016
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Jack dealt with our sale on a property in Hithergreen. I would highly recommend Jack and the Standford Team. This was a particularly long winded sale, but Jack and the team kept us in the loop at all times, and advised us correctly when the sale was looking like it was going to stall. Great Job guys, Many Thanks. Ben & Ed...
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Comment on agent fees
Great Fee's, Good rates!
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May 11,2016
Minithumbup
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May 11,2016
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Jack was absolutely fantastic from start to finish. We trusted him from the start and he was calm and professional throughout. We were also helped by Francesco and Conor and would highly recommend them both. They stepped in when jack was busy and Francesco even have his time to wait in for the gas engineer, for a certificate that was needed for our exchange. All of them would make us come back again to Stanfords again....
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Comment on agent fees
N/a
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May 11,2016
Minithumbup
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May 11,2016
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Stanfords choreographed a seamless transition from the start of the sale process to its successful conclusion.The team led by Jack were responsive, light on their feet, polite and entirely professional in all matters....
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Comment on agent fees
Acceptable
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Mar 28,2016
Minithumbup
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Mar 28,2016
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Dear James & Jack, It has taken a while to settle into our new house but building work is complete. Upon reflection, we were delighted with your support and professionalism throughout our sale process. The experience of selling/buying can be stressful at the best of times, your responsiveness and pro-active approach to overcome the challenges that crop up helped push the deal through in the best fashion for everyone involved. We cannot highly recommend yourselves & Stanford enough. W...
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Comment on agent fees
Very competitive, but you pay for what you get. If you want the best service you will not be disappointed !
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Mar 02,2016
Minithumbup
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Mar 02,2016
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Jack was very helpful, good with communication and helped give advice to keep the sale on track. He helped put us in touch with the owners which was very useful and was there to answer any questions we had. Would recommend....
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N/A
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Feb 19,2016
Minithumbup
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Feb 19,2016
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An extremely professional and pleasant service from the Jack, James and other staff at the Hither green office. They kept me regularly informed of updates on the sale of our house. Very approachable and friendly service. I could not fault the service we had from them, excellent....
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Very good, able to negotiate fees.
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Feb 18,2016
Minithumbup
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Feb 18,2016
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My partner and I were looking for a house in the Catford / Forest Hill / Hither Green area and were delighted to come across Stanford Estates. Having initially used a lot of different estate agents to view properties I quickly found that Stanford, and Malcolm and Michaela in particular, were much better than their competitors. They did not try to push viewings onto us for houses that were not what we were looking for, and at all times provided an honest and helpful assessment - two areas which...
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Comment on agent fees
As a house buyer I have no idea!
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Jan 21,2016
Minithumbup
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Jan 21,2016
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Having bought and sold through James & Jack at Stanford Hither Green I can highly recommend them from both sides of the transaction. My purchase involved a tricky tense chain which I was guided through by the Stamford team. I was impressed that the agents delivered what they promised on my sale in a swift fashion. During both transactions I was kept up to date in a no nonsense way and I felt they worked hard to close the deals. I would be happy to work with Stanford again in the future above...
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Comment on agent fees
The fee was about average.
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Jan 18,2016
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Jan 18,2016
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I mainly dealt with Jack Lowis during my time while I was going through the process of purchasing 46c broadfield Road. I found Jack Lowis to be excellent and he answered all my questions and in fact anybody else I spoke to at stanford was absolutely fantastic, I remember speak to Connor for example. But yeah, Jack Lowis helped make the process very easy and painless....
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Jan 18,2016
Minithumbup
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Jan 18,2016
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Both Jack and James were fantastic in letting out my flat. This was the first time i'd let out a flat and they made the whole process very painless for me. They both responded very quickly to any questions I had, always showed up exactly on time, and were very professional when showing people around. The pictures of my flat were taken one weekend, it went online on their website and rightmove in the week, and was let that week. I would highly recommend Stanford Estates....
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Comment on agent fees
The fees were in line with other agents and there were no nasty surprises, they were exactly what had been explained to me
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Jan 15,2016
Minithumbup
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Jan 15,2016
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Jack Lowis was friendly and professional throughout our purchase. Always proactive and easy to get in contact with by phone or email. We would highly recommend him....
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Jan 15,2016
Minithumbup
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Jan 15,2016
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Despite having the sale from hell, James and Jack never faltered in their desire to get us sold up and moved into our new home. Their dedication, professionalism and commitment was amazing. Having dealt with countless estate agents in London I can safely say that Stanford Estates are head and shoulders above all others. A credit to the profession....
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Comment on agent fees
For the amount of work they did for us the fees were more than reasonable
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Nov 04,2015
Minithumbup
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Nov 04,2015
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Buying and selling property can be a stressful experience but Jack, James and all the other staff at Stanfords were professional throughout, very pleasant to deal with and almost made the whole process bearable....
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Oct 12,2015
Minithumbup
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Oct 12,2015
0 people found
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The Stamfords team were great to deal with. Professional throughout and managed to get us a good offer. They had a very good knowledge of the local market. They followed up with every viewing....
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Oct 09,2015
Minithumbup
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Oct 09,2015
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Stanford's are by far and away the best estate agents I have ever had the pleasure of dealing with. I have bought and sold through them over the past 12 months and they've made a relatively stressful process as easy as it can be. When looking for an estate agent, I think the most important thing is finding someone realistic, trustworthy and value for money - all of which Stanford's have proved to be. James and Jack work perfectly together and their honesty, knowledge of the market and good ad...
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Oct 06,2015
Minithumbup
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Oct 06,2015
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Jack and the team at Stanford Estates did a great job of driving through our purchase despite some difficulties caused by solicitors on both sides. Jack was very helpful, always answering our queries quickly and going out of his way to see that process was made as painless as possible. He did a lot of the work that we thought we were paying our solicitor to do and we'd recommend him to our friends....
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Sep 25,2015
Minithumbup
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Sep 25,2015
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Michaela was clear in the information she provided and did not over or under sell the property. A clear sign that she was confident in what her role was, She answered questions we had with realistic expectations. In Dealing with Jack he was always willing and able to answer questions and not afraid to say if he did not have an answer. Between Jack, the vendor and myself we were able to communicate and push our respective solicitors to get the deal done, a little later than we all would have like...
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Sep 09,2015
Minithumbup
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Sep 09,2015
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Jack managed to find us property we required in the short time and was very helpful. All the requests were satisfied....
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Sep 03,2015
Minithumbup
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Sep 03,2015
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Stanford were great all the way through the process. They helped us out a lot with chasing our solicitors and ultimately were a big part of the sale going through....
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Aug 19,2015
Minithumbup
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Aug 19,2015
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Excellent in all aspects, would very highly recommend. Reactive, efficient and professional, but retained a friendly and open manner and did a fantastic job...
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Aug 18,2015
Minithumbup
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Aug 18,2015
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- Agent Valued the property at a sensible market price. - We decided on which price to market the property. - Had around 12 viewings resulting in 2 offers - one being a cash offer. - Agent did all the viewings. - Agent was very good at exchanging information with us and our buyer. - Agent has also been very good at the follow up after the sale was completed....
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May 28,2015
Minithumbup
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May 28,2015
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I recently bought a flat in Hither Green and all the staff at Stanford Estates, and in particular Jack, were extremely helpful. Not only was he patient and showed me the property numerous times he was also very helpful with dealing with the the process of buying. On numerous occasions Jack contacted the owner, their solicitors and my solicitors in order for the purchase to go as quickly as possible. He was always available and always got back to me with answers about the property. Him and his te...
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May 19,2015
Minithumbup
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May 19,2015
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The estate agents were all helpful and polite at this office, they were quick to respond, and always gave feedback. James has good knowledge of the industry, he was particularly helpful with tricky parts of selling or buying properties, when my solicitor didn't have a clue. It is always such a stressful experience buying and selling properties, this estate agents were my port of call to help at all times. I would completely recommend them, thank you for your support....
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May 04,2015
Minithumbup
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May 04,2015
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Staff at stanfords were very helpful and supportive with some complicated leasehold difficulties. They were Always on the end of the phone to chase the legal teams and offer when needed. Viewings were lead by staff and stress free...
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Areas covered
  • SE13
  • SE12
  • SE6
  • SE4
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 88% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£50,000
  • Max: Β£1,075,000

Letting
  • Min: Β£0
  • Max: Β£0

NAEA ARLA TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 0 2 0 28 0 17 0 0 0
Alex Gilbert Alex Gilbert
Lettings
14 reviews

About Alex No description set View full profile
Francesco Rosselli - no image available Francesco Rosselli
3 reviews

About Francesco No description set View full profile
Jack Lowis Jack Lowis
Sales and Lettings Negotiator
44 reviews

About Jack No description set View full profile
Michaela Wyles Michaela Wyles
13 reviews

About Michaela No description set View full profile

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Fees

Our fees are take into account several factors including saleability, visibility and marketing price. More often than not we work on a sliding scale, meaning we can offer a tailor made fee structure that works for the individual. To find out more about our fees book in a market appraisal and we will be able to breakdown the value of your home versus the price we charge for the sale.
Last updated at 11:46 AM 12/10/2016 by allAgents

Complaints Procedure

Complaints policy:



Under the Rules and Regulations of The Property Ombudsman, which Robert Stanford Estates Ltd are guided by, we advise you of the following actions that we will take should you wish to make a complaint on any matter regarding a transaction with Robert Stanford Estates Ltd.



1. A complaint should be made in writing to Mr Ben Nicol, Company Director and can be posted to the company address at 2a Dartmouth Road, London, SE23 3XU.



2. Your complaint will be recorded at the time that it is made, and will be acknowledged within 3 working days.



3. Robert Stanford Estates will deal with any representative that the complainant chooses to instruct on their behalf.



4. After your complaint has been acknowledged, Robert Stanford Estates Ltd will conduct a full investigation into the matter. A formal written outcome will be posted out to you within 15 days of the acknowledgement of your complaint.



5. The conclusion of your complaint will include a written statement of Robert StanfordҀ™s final view.



6. Should you be dissatisfied with the outcome of this report then Robert Stanford are fully accredited by The Property Ombudsman for Sales & Lettings and you may wish to pursue further with them. We would advise you to go towww.tpos.co.uk for further information as to how to proceed with this. Should you choose to take the matter further it must be done within 6 months of the initial complaint.

Last updated at 11:46 AM 12/10/2016 by allAgents

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