• Malcolm Goes
    Malcolm Goes
  • upload your photo
    Ben Nicol
  • Wendy Fitzgerald
    Wendy Fitzgerald
  • Catherine Chan
    Catherine Chan
  • Susan Shitima
    Susan Shitima
  • upload your photo
    Salma Skunder
Stanford Estates offer an alternative service to people who want a change from the typical status quo. Our unique approach starts with why, why you are considering selling, buying renting or letting? Using this information we are then able to offer a bespoke service to each of our clients ensuring that they achieve their goals. Our clients come back to us time after time because we sell through service.
Stanford Estates

2a Dartmouth Road Forest Hill, London
Greater London
SE23 3XU

020 8699 6778


Properties for sale
Properties for rent
Feb 17,2017
Minithumbup
Wendy Fitzgerald
By: 'GJOSEPHS'
Feb 17,2017
0 people found
this helpful
I have just let out my property through Stanford Estates Forest Hill Branch. A very pleasant, hassle free experience. Wendy Fitzgerald couldn't have been more helpful. I would highly recommend!...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Feb 13,2017
Minithumbup
Ben Nicol
Wendy Fitzgerald
By: 'Ian lithgow'
Feb 13,2017
0 people found
this helpful
Ben Nicol carried out the initial valuation of my house in Forest hill. This was handled very honestly and professionally. His knowledge of the property market in Forest hill is first class. Wendy Fitzgerald was very quick off-the -mark with the viewings and organised them extremely efficiently. As a result I sold my house very quickly. I have no hesitation in recommending Stanford Estates to anyone in the area who is intending to buy or sell a property....
read full review
Comment on agent fees
Very good
Was this helpful? Yes
Feb 13,2017
Minithumbup
Wendy Fitzgerald
By: 'CP'
Feb 13,2017
0 people found
this helpful
We bought our property through Wendy at Stanfords. We found her to be honest and helpful throughout the process and unlike other agents didn't seem to be pushy or aggressive just fair. Would highly recommend this Estate Agents to others....
read full review
Comment on agent fees
N/A- buyers
Was this helpful? Yes
Feb 10,2017
Minithumbup
Salma Skunder
Malcolm Goes
By: 'V much liking Forest Hill'
Feb 10,2017
0 people found
this helpful
As a first-time buy-to-let-type landlady I felt slightly apprehensive about the process of finding a tenant but Stanfords could not have been more straightforwardly helpful. Not only have they found perfect tenants but the various companies they have recommended have also proved impressive. Am a happy.customer....
read full review
Comment on agent fees
No hidden extras.
Was this helpful? Yes
Jan 18,2017
Minithumbup
Malcolm Goes
By: 'Tracy'
Jan 18,2017
0 people found
this helpful
Very fortunate to have recently bought a property through Stanford Estates. I found the agency to be professional and reliable. The consultant we worked with, Malcolm, really went beyond the call of duty to help advance the sale when issues cropped up and that was very much appreciated....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Jan 13,2017
Minithumbup
Malcolm Goes
By: 'Jmc'
Jan 13,2017
1 people found
this helpful
Throughout a protracted and often difficult transaction we were lucky to be able to rely on Malcolm and his team's cool heads and professionalism to ensure the sale completed. Even when there was a lot of tension his considerable diplomacy ensured we got there in the end. It's very likely that without his help the whole thing would have fallen apart. He's still assisting us with additional queries a couple of months after our sale....
read full review
Comment on agent fees
Market standard, but turned out as excellent value as he really earns every penny
Was this helpful? Yes
Dec 23,2016
Minithumbup
Malcolm Goes
Wendy Fitzgerald
By: 'Georgia and Jeff'
Dec 23,2016
0 people found
this helpful
From the beginning we received excellent serviceFrom the initial meeting with Ben when the property was valued throughout the viewings and subsequent sale we felt confident and had a very personal experience. No enquiry or worry was too much for the staff to deal with. Any time we rang we were given help. Malcolm and Wendy in particular were instrumental in selling the property by bringing out the best we had to offer. We were very happy with the whole experience and would recommend Stanford par...
read full review
Comment on agent fees
Fees very reasonable.
Was this helpful? Yes
Dec 11,2016
Minithumbup
Ben Nicol
Malcolm Goes
By: 'ACP'
Dec 11,2016
0 people found
this helpful
Hard workers in a good team. They always dealt with matters promptly and honestly, safeguarding our interests carefully and keeping us well informed. Much better than others we have dealt with....
read full review
Comment on agent fees
Well earned
Was this helpful? Yes
Dec 04,2016
Minithumbup
Catherine Chan
By: 'James & Emily - SE6'
Dec 04,2016
0 people found
this helpful
Catherine was brilliant. We had a pretty poor service from other estate agents but Catherine was always helpful, clear and direct. Estate agents are inherently working for the seller but Catherine was approachable and always ready to answer our questions. She made sure the sale went through swiftly and smoothly. We have nothing but praise for her and Stanford's....
read full review
Comment on agent fees
Fees were clearly communicated and a fair reflection of the service
Was this helpful? Yes
Nov 20,2016
Minithumbup
Ben Nicol
Wendy Fitzgerald
By: 'Ian lithgow'
Nov 20,2016
1 people found
this helpful
Stanford estates arranged the sale of my house in SE23. The organisation of viewings was handled in a very efficient and friendly manner and I had an offer in no time at all. Ben, Wendy and Malcolm clearly know the housing market and I would certainly recommend their services to any prospective buyers/sellers in their locality....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Nov 14,2016
Minithumbup
Wendy Fitzgerald
By: 'Zoe'
Nov 14,2016
0 people found
this helpful
Wendy was a pleasure to deal with - efficient, informative and made purchasing our first home a very smooth process. She made us feel very reassured and promptly answered our many questions. I would not hesitate to recommend Wendy....
read full review
Was this helpful? Yes
Nov 11,2016
Minithumbup
Salma Skunder
Wendy Fitzgerald
By: 'Ben'
Nov 11,2016
0 people found
this helpful
I hate writing these things... But having rented and then sold my flat through Stanfords I really had to. It couldn't have been smoother - the tenant they found for me was superb (beyond tidy, no problems with payment) and the sale went from phone call to completion in less than 3 months....
read full review
Comment on agent fees
Letting - not the cheapest, but quality of tenant offset this (2 minor repairs in 12 months) Sales - cheapest out of the agents I talked to.
Was this helpful? Yes
Oct 25,2016
Minithumbup
Malcolm Goes
Salma Skunder
By: 'Marilia'
Oct 25,2016
0 people found
this helpful
Malcolm was very present throughout the process, from booking the viewing to closing the deal, he's definitely a great agent!...
read full review
Comment on agent fees
I think the price was fair, considering the London average. My sole critique was the inability of taking my keys at the property, it was a bit of a hassle to have to go to Forest Hill carrying my moving Γ’β‚¬β€œ maybe in the future the agency could rethink that system.
Was this helpful? Yes
Oct 21,2016
Minithumbup
Catherine Chan
By: 'Christina'
Oct 21,2016
0 people found
this helpful
Catherine was helpful and friendly throughout the process of our house purchase, from viewing to completion. The whole process went surprisingly smooth because Catherine responded to all queries efficiently and in a timely manner. I would highly recommend her and Stanford Estates to friends in the South East London area looking to buy or sell a home....
read full review
Was this helpful? Yes
Oct 18,2016
Minithumbup
By: 'Barry'
Oct 18,2016
0 people found
this helpful
Stanford Estates are very efficient and courteous. They take great pains to keep landlords fully informed of developments at all times. I have been very happy with the service they provide....
read full review
Was this helpful? Yes
Oct 15,2016
Minithumbup
Malcolm Goes
Catherine Chan
By: 'Joel'
Oct 15,2016
0 people found
this helpful
Very fair. Did not give us the expected hard sell and were patient with us when we had difficulties with our chain. Always quick to call back and give us information and were pleasant to deal with. We would use them again!...
read full review
Was this helpful? Yes
Oct 14,2016
Minithumbup
Catherine Chan
By: 'Dmeyer'
Oct 14,2016
0 people found
this helpful
Catherine was very positive and professional. We actually chose to rent the first property she showed us and were very impressed with our other interactions with Stanford estates during the process....
read full review
Was this helpful? Yes
Oct 14,2016
Minithumbup
Catherine Chan
By: 'Jess H'
Oct 14,2016
0 people found
this helpful
Catherine was approachable, cheerful, helpful and friendly. She made the process of securing our flat easy and I would recommend her to others....
read full review
Was this helpful? Yes
Oct 13,2016
Minithumbup
Wendy Fitzgerald
Malcolm Goes
By: 'Gbam55'
Oct 13,2016
0 people found
this helpful
Very professional service from start to completion. Would suggest that property inventory be formalised between buyers and sellers to avoid any possibility of confusion later on, especially if waiting for probate to exchange & complete....
read full review
Comment on agent fees
Standard for the market.
Was this helpful? Yes
Oct 13,2016
Minithumbup
Catherine Chan
Malcolm Goes
By: 'TP'
Oct 13,2016
0 people found
this helpful
Very helpful, friendly and efficient service. All negotiations and paperwork were dealt with smoothly and quickly. All necessary information as provided at every stage of the renting process....
read full review
Comment on agent fees
No problems
Was this helpful? Yes
Oct 12,2016
Minithumbup
Malcolm Goes
Wendy Fitzgerald
By: 'Becca'
Oct 12,2016
0 people found
this helpful
Malcolm is really proactive and caring - he showed real concern for me, and made sure I got my flat rented as fast as possible, to a great tenant....
read full review
Comment on agent fees
Quite high, but I don't begrudge that for the service.
Was this helpful? Yes
Oct 12,2016
Minithumbup
Malcolm Goes
Wendy Fitzgerald
By: 'NM'
Oct 12,2016
0 people found
this helpful
The Forest Hill team were all great going over and beyond what a selling agent is required to do. They worked as a team, were communicative and helpful the whole way through the process from advertising to completion. They added a local and personal touch to the process....
read full review
Comment on agent fees
As expected.
Was this helpful? Yes
Jun 20,2016
Minithumbup
Wendy Fitzgerald
By: 'Alex & Diane'
Jun 20,2016
0 people found
this helpful
We have bought a number of properties in Forest Hill over the last 17 or so years, but we only ever use Stanford Estates when it's time to sell. It's not for the levels of service, which are as high as is to be expected. We use them because they have an uncanny ability to deliver on their valuation, which no other local agent seems able to come close to. They achieve the right price and do it quickly, as opposed to over promising and having the property languish on the market for weeks / months....
read full review
Was this helpful? Yes
May 20,2016
Minithumbup
Wendy Fitzgerald
By: 'Claire'
May 20,2016
0 people found
this helpful
Wendy was very helpful when I bought my flat last year and kept me informed at all times - she has also been very helpful since then helping me to locate contractors for renovations etc - I am very impressed by her professionalism. Claire...
read full review
Was this helpful? Yes
May 13,2016
Minithumbup
Catherine Chan
Alex Gilbert
By: 'Laura'
May 13,2016
0 people found
this helpful
Alex, Catherine and Selma were extremely professional in the way in which they dealt with the letting out of our property. They made the whole experience very easy and we really appreciated their friendly approach. We will definitely be using them to re let our property and I have been very vocal in telling my friends how refreshing it has been to deal with Stanfords after previous experiences with other agencies....
read full review
Comment on agent fees
Fair for the work involved.
Was this helpful? Yes
May 13,2016
Minithumbup
Wendy Fitzgerald
By: 'Peter Sutton'
May 13,2016
0 people found
this helpful
I have used Stanford Estates for the last few property sale/purchases that I have made, and they have always been unfailing helpful, courteous, professional and efficient. Regardless of whatever stresses are being caused by other parties or legal teams, Stanford's always manage to remain calm and collected which has always been a great comfort. For my recent sale, Jamie in particular, was consistently efficient and helpful and made the process much easier than I had expected. My only regret i...
read full review
Comment on agent fees
The fees I have paid for Stanford's services on the past two occasions have always been competitive. The level of personal service you receive is worth the money.
Was this helpful? Yes
Apr 12,2016
Minithumbup
Alex Gilbert
Wendy Fitzgerald
By: 'D&N'
Apr 12,2016
0 people found
this helpful
Thanks to a great team at Stanford Estates, the sale of our property was straightforward and stress free - even though we had already moved abroad during the sales process. The team was always helpful, gave realistic and useful advice and respond promptly to any queries. They helped to negotiate with our buyers efficiently and we are more than satisfied with the sale. We would highly recommend Stanford Estates to family and friends....
read full review
Comment on agent fees
Very reasonable and competitive fees.
Was this helpful? Yes
Mar 24,2016
Minithumbup
Wendy Fitzgerald
Alex Gilbert
By: 'Andree and Harald'
Mar 24,2016
0 people found
this helpful
We can't recommend Stanford highly enough. We live in Dorset and were worried about leaving our Forest Hill property empty during sale. We researched agents and found Stanford stood out amongst the many others. Alex, Wendy, Catherine and Jamie were all exceptional. They arranged viewings immediately and and kept us informed at all times. They found us a buyer within a couple of days and dealt quickly and professionally with any small problems which came up. They made what could have been a st...
read full review
Comment on agent fees
Good. Worth every penny for their never ending patience and hard work
Was this helpful? Yes
Nov 06,2015
Minithumbup
Malcolm Goes
By: 'Nick'
Nov 06,2015
0 people found
this helpful
Malcolm and the team were responsive and proactive. Got a lot of interest & offers in the first week. When an offer unfortunately fell through they were willing to be flexible on pricing and rates to ensure we could find an alternative buyer quickly. They then managed the buyer and solicitor closely to ensure a speedy completion. Would defiantly recommend for properties in Catford....
read full review
Was this helpful? Yes
Oct 27,2015
Minithumbup
Alex Gilbert
Wendy Fitzgerald
By: 'Rachel Jones'
Oct 27,2015
0 people found
this helpful
We bought our property through this branch, so when it came to selling it we thought we would get this estate agent and a couple of others to value the property. Alex valued our property, and from the start both him and the team were just really helpful and honest about everything. They explained everything very clearly and helped us to understand the selling process and the market so we could make informed decisions about selling the property. They were very professional in putting together the...
read full review
Was this helpful? Yes
Areas covered
  • SE23
  • SE26
  • SE4
  • SE22
  • SE6
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£225,000
  • Max: Β£730,000

Letting
  • Min: Β£0
  • Max: Β£0

NAEA ARLA TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
27 1 28 4 61 0 58 0 3 1
Malcolm Goes Malcolm Goes
Assistant manager
57 reviews

About Malcolm No description set View full profile
Ben Nicol - no image available Ben Nicol
Director
18 reviews

About Ben No description set View full profile
Wendy Fitzgerald Wendy Fitzgerald
Consultant
27 reviews

About Wendy No description set View full profile
Catherine Chan Catherine Chan
7 reviews

About Catherine No description set View full profile
Susan Shitima Susan Shitima
Property Manager
0 reviews

About Susan No description set View full profile
Salma Skunder - no image available Salma Skunder
3 reviews

About Salma No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Our fees are take into account several factors including saleability, visibility and marketing price. More often than not we work on a sliding scale, meaning we can offer a tailor made fee structure that works for the individual. To find out more about our fees book in a market appraisal and we will be able to breakdown the value of your home versus the price we charge for the sale.
Last updated at 11:46 AM 12/10/2016 by allAgents

Complaints Procedure

Complaints policy:



Under the Rules and Regulations of The Property Ombudsman, which Robert Stanford Estates Ltd are guided by, we advise you of the following actions that we will take should you wish to make a complaint on any matter regarding a transaction with Robert Stanford Estates Ltd.



1. A complaint should be made in writing to Mr Ben Nicol, Company Director and can be posted to the company address at 2a Dartmouth Road, London, SE23 3XU.



2. Your complaint will be recorded at the time that it is made, and will be acknowledged within 3 working days.



3. Robert Stanford Estates will deal with any representative that the complainant chooses to instruct on their behalf.



4. After your complaint has been acknowledged, Robert Stanford Estates Ltd will conduct a full investigation into the matter. A formal written outcome will be posted out to you within 15 days of the acknowledgement of your complaint.



5. The conclusion of your complaint will include a written statement of Robert StanfordҀ™s final view.



6. Should you be dissatisfied with the outcome of this report then Robert Stanford are fully accredited by The Property Ombudsman for Sales & Lettings and you may wish to pursue further with them. We would advise you to go towww.tpos.co.uk for further information as to how to proceed with this. Should you choose to take the matter further it must be done within 6 months of the initial complaint.

Last updated at 11:46 AM 12/10/2016 by allAgents

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



.

Make an Enquiry