Stanford Estates offer an alternative service to people who want a change from the typical status quo. Our unique approach starts with why, why you are considering selling, buying renting or letting? Using this information we are then able to offer a bespoke service to each of our clients ensuring that they achieve their goals. Our clients come back to us time after time because we sell through service.
Stanford Estates

2a Dartmouth Road Forest Hill, London
Greater London
SE23 3XU

020 8699 6778
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Properties for Sale
Properties to Rent

“ Outstanding customer service especially with this individual (Cleo Lawrence).... ”

Mar 29,2018
Minithumbup
By: 'Adrian C'
Mar 29,2018
0 people found
this helpful
Outstanding customer service especially with this individual (Cleo Lawrence). My partner and me were in the process of renting a property when our referencing hit a brick wall (through no fault of our own). However, Cleo understood our predicament completely, and, I feel went above ...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 09,2018
Minithumbup
By: 'Tazza'
Jan 09,2018
0 people found
this helpful
I think Stanford Estates were wonderful. I sold my beautiful one bed Victorian flat through them. Their photographer took superb pictures and captured the elegance of the flat, It was on the internet for one day, the next day there were two viewings, both made ...
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Was this helpful? Yes
Feb 17,2017
Minithumbup
By: 'GJOSEPHS'
Feb 17,2017
0 people found
this helpful
I have just let out my property through Stanford Estates Forest Hill Branch. A very pleasant, hassle free experience. Wendy Fitzgerald couldn't have been more helpful. I would highly recommend!...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 13,2017
Minithumbup
By: 'Ian lithgow'
Feb 13,2017
0 people found
this helpful
Ben Nicol carried out the initial valuation of my house in Forest hill. This was handled very honestly and professionally. His knowledge of the property market in Forest hill is first class. Wendy Fitzgerald was very quick off-the -mark with the viewings and organised them ...
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Comment on agent fees
Very good
Was this helpful? Yes
Feb 13,2017
Minithumbup
By: 'CP'
Feb 13,2017
0 people found
this helpful
We bought our property through Wendy at Stanfords. We found her to be honest and helpful throughout the process and unlike other agents didn't seem to be pushy or aggressive just fair. Would highly recommend this Estate Agents to others....
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Comment on agent fees
N/A- buyers
Was this helpful? Yes
Feb 10,2017
Minithumbup
By: 'V much liking Forest Hill'
Feb 10,2017
0 people found
this helpful
As a first-time buy-to-let-type landlady I felt slightly apprehensive about the process of finding a tenant but Stanfords could not have been more straightforwardly helpful. Not only have they found perfect tenants but the various companies they have recommended have also proved impressive. Am a ...
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Comment on agent fees
No hidden extras.
Was this helpful? Yes
Jan 18,2017
Minithumbup
By: 'Tracy'
Jan 18,2017
0 people found
this helpful
Very fortunate to have recently bought a property through Stanford Estates. I found the agency to be professional and reliable. The consultant we worked with, Malcolm, really went beyond the call of duty to help advance the sale when issues cropped up and that was ...
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Comment on agent fees
N/A
Was this helpful? Yes
Jan 13,2017
Minithumbup
By: 'Jmc'
Jan 13,2017
1 people found
this helpful
Throughout a protracted and often difficult transaction we were lucky to be able to rely on Malcolm and his team's cool heads and professionalism to ensure the sale completed. Even when there was a lot of tension his considerable diplomacy ensured we got there in ...
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Comment on agent fees
Market standard, but turned out as excellent value as he really earns every penny
Was this helpful? Yes
Dec 23,2016
Minithumbup
By: 'Georgia and Jeff'
Dec 23,2016
0 people found
this helpful
From the beginning we received excellent serviceFrom the initial meeting with Ben when the property was valued throughout the viewings and subsequent sale we felt confident and had a very personal experience. No enquiry or worry was too much for the staff to deal with. ...
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Comment on agent fees
Fees very reasonable.
Was this helpful? Yes
Dec 11,2016
Minithumbup
By: 'ACP'
Dec 11,2016
0 people found
this helpful
Hard workers in a good team. They always dealt with matters promptly and honestly, safeguarding our interests carefully and keeping us well informed. Much better than others we have dealt with....
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Comment on agent fees
Well earned
Was this helpful? Yes
Dec 04,2016
Minithumbup
By: 'James & Emily - SE6'
Dec 04,2016
0 people found
this helpful
Catherine was brilliant. We had a pretty poor service from other estate agents but Catherine was always helpful, clear and direct. Estate agents are inherently working for the seller but Catherine was approachable and always ready to answer our questions. She made sure the sale ...
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Comment on agent fees
Fees were clearly communicated and a fair reflection of the service
Was this helpful? Yes
Nov 20,2016
Minithumbup
By: 'Ian lithgow'
Nov 20,2016
1 people found
this helpful
Stanford estates arranged the sale of my house in SE23. The organisation of viewings was handled in a very efficient and friendly manner and I had an offer in no time at all. Ben, Wendy and Malcolm clearly know the housing market and I would ...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 14,2016
Minithumbup
By: 'Zoe'
Nov 14,2016
0 people found
this helpful
Wendy was a pleasure to deal with - efficient, informative and made purchasing our first home a very smooth process. She made us feel very reassured and promptly answered our many questions. I would not hesitate to recommend Wendy....
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Nov 11,2016
Minithumbup
By: 'Ben'
Nov 11,2016
0 people found
this helpful
I hate writing these things... But having rented and then sold my flat through Stanfords I really had to. It couldn't have been smoother - the tenant they found for me was superb (beyond tidy, no problems with payment) and the sale went from phone ...
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Comment on agent fees
Letting - not the cheapest, but quality of tenant offset this (2 minor repairs in 12 months) Sales - cheapest out of the agents I talked to.
Was this helpful? Yes
Oct 25,2016
Minithumbup
By: 'Marilia'
Oct 25,2016
0 people found
this helpful
Malcolm was very present throughout the process, from booking the viewing to closing the deal, he's definitely a great agent!...
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Comment on agent fees
I think the price was fair, considering the London average. My sole critique was the inability of taking my keys at the property, it was a bit of a hassle to have to go to Forest Hill carrying my moving Γ’β‚¬β€œ maybe in the future the agency could rethink that system.
Was this helpful? Yes
Oct 21,2016
Minithumbup
By: 'Christina'
Oct 21,2016
0 people found
this helpful
Catherine was helpful and friendly throughout the process of our house purchase, from viewing to completion. The whole process went surprisingly smooth because Catherine responded to all queries efficiently and in a timely manner. I would highly recommend her and Stanford Estates to friends in ...
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Was this helpful? Yes
Oct 18,2016
Minithumbup
By: 'Barry'
Oct 18,2016
0 people found
this helpful
Stanford Estates are very efficient and courteous. They take great pains to keep landlords fully informed of developments at all times. I have been very happy with the service they provide....
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Oct 15,2016
Minithumbup
By: 'Joel'
Oct 15,2016
0 people found
this helpful
Very fair. Did not give us the expected hard sell and were patient with us when we had difficulties with our chain. Always quick to call back and give us information and were pleasant to deal with. We would use them again!...
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Oct 14,2016
Minithumbup
By: 'Dmeyer'
Oct 14,2016
0 people found
this helpful
Catherine was very positive and professional. We actually chose to rent the first property she showed us and were very impressed with our other interactions with Stanford estates during the process....
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Was this helpful? Yes
Oct 14,2016
Minithumbup
By: 'Jess H'
Oct 14,2016
0 people found
this helpful
Catherine was approachable, cheerful, helpful and friendly. She made the process of securing our flat easy and I would recommend her to others....
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Was this helpful? Yes
Oct 13,2016
Minithumbup
By: 'Gbam55'
Oct 13,2016
0 people found
this helpful
Very professional service from start to completion. Would suggest that property inventory be formalised between buyers and sellers to avoid any possibility of confusion later on, especially if waiting for probate to exchange & complete....
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Comment on agent fees
Standard for the market.
Was this helpful? Yes
Oct 13,2016
Minithumbup
By: 'TP'
Oct 13,2016
0 people found
this helpful
Very helpful, friendly and efficient service. All negotiations and paperwork were dealt with smoothly and quickly. All necessary information as provided at every stage of the renting process....
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Comment on agent fees
No problems
Was this helpful? Yes
Oct 12,2016
Minithumbup
By: 'Becca'
Oct 12,2016
0 people found
this helpful
Malcolm is really proactive and caring - he showed real concern for me, and made sure I got my flat rented as fast as possible, to a great tenant....
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Comment on agent fees
Quite high, but I don't begrudge that for the service.
Was this helpful? Yes
Oct 12,2016
Minithumbup
By: 'NM'
Oct 12,2016
0 people found
this helpful
The Forest Hill team were all great going over and beyond what a selling agent is required to do. They worked as a team, were communicative and helpful the whole way through the process from advertising to completion. They added a local and personal touch ...
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Comment on agent fees
As expected.
Was this helpful? Yes
Jun 20,2016
Minithumbup
By: 'Alex & Diane'
Jun 20,2016
0 people found
this helpful
We have bought a number of properties in Forest Hill over the last 17 or so years, but we only ever use Stanford Estates when it's time to sell. It's not for the levels of service, which are as high as is to be expected. We ...
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Was this helpful? Yes
May 20,2016
Minithumbup
By: 'Claire'
May 20,2016
0 people found
this helpful
Wendy was very helpful when I bought my flat last year and kept me informed at all times - she has also been very helpful since then helping me to locate contractors for renovations etc - I am very impressed by her professionalism. Claire...
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Was this helpful? Yes
May 13,2016
Minithumbup
By: 'Laura'
May 13,2016
0 people found
this helpful
Alex, Catherine and Selma were extremely professional in the way in which they dealt with the letting out of our property. They made the whole experience very easy and we really appreciated their friendly approach. We will definitely be using them to re let our ...
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Comment on agent fees
Fair for the work involved.
Was this helpful? Yes
May 13,2016
Minithumbup
By: 'Peter Sutton'
May 13,2016
0 people found
this helpful
I have used Stanford Estates for the last few property sale/purchases that I have made, and they have always been unfailing helpful, courteous, professional and efficient. Regardless of whatever stresses are being caused by other parties or legal teams, Stanford's always manage to remain ...
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Comment on agent fees
The fees I have paid for Stanford's services on the past two occasions have always been competitive. The level of personal service you receive is worth the money.
Was this helpful? Yes
Apr 12,2016
Minithumbup
By: 'D&N'
Apr 12,2016
0 people found
this helpful
Thanks to a great team at Stanford Estates, the sale of our property was straightforward and stress free - even though we had already moved abroad during the sales process. The team was always helpful, gave realistic and useful advice and respond promptly to any ...
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Comment on agent fees
Very reasonable and competitive fees.
Was this helpful? Yes
Mar 24,2016
Minithumbup
By: 'Andree and Harald'
Mar 24,2016
0 people found
this helpful
We can't recommend Stanford highly enough. We live in Dorset and were worried about leaving our Forest Hill property empty during sale. We researched agents and found Stanford stood out amongst the many others. Alex, Wendy, Catherine and Jamie were all exceptional. They arranged viewings ...
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Comment on agent fees
Good. Worth every penny for their never ending patience and hard work
Was this helpful? Yes
Areas covered
  • SE23
  • SE26
  • SE4
  • SE22
  • SE6
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£225,000
  • Max: Β£730,000

Letting
  • Min: Β£0
  • Max: Β£0

NAEA ARLA TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
27 1 29 4 62 0 58 0 3 1

Fees

Our fees are take into account several factors including saleability, visibility and marketing price. More often than not we work on a sliding scale, meaning we can offer a tailor made fee structure that works for the individual. To find out more about our fees book in a market appraisal and we will be able to breakdown the value of your home versus the price we charge for the sale.
Last updated at 11:46 AM 12/10/2016 by allAgents

Complaints Procedure

Complaints policy:



Under the Rules and Regulations of The Property Ombudsman, which Robert Stanford Estates Ltd are guided by, we advise you of the following actions that we will take should you wish to make a complaint on any matter regarding a transaction with Robert Stanford Estates Ltd.



1. A complaint should be made in writing to Mr Ben Nicol, Company Director and can be posted to the company address at 2a Dartmouth Road, London, SE23 3XU.



2. Your complaint will be recorded at the time that it is made, and will be acknowledged within 3 working days.



3. Robert Stanford Estates will deal with any representative that the complainant chooses to instruct on their behalf.



4. After your complaint has been acknowledged, Robert Stanford Estates Ltd will conduct a full investigation into the matter. A formal written outcome will be posted out to you within 15 days of the acknowledgement of your complaint.



5. The conclusion of your complaint will include a written statement of Robert StanfordҀ™s final view.



6. Should you be dissatisfied with the outcome of this report then Robert Stanford are fully accredited by The Property Ombudsman for Sales & Lettings and you may wish to pursue further with them. We would advise you to go towww.tpos.co.uk for further information as to how to proceed with this. Should you choose to take the matter further it must be done within 6 months of the initial complaint.

Last updated at 11:46 AM 12/10/2016 by allAgents

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Branch - Forest Hill, London, SE23