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    Melanie Ayling
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    Dee Hattam
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    Ben
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    Georgia
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    Joanne Payne
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    Emily Hawke
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    Ian Osborne
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    Georgia Prowse
Stags experienced and professional staff are waiting to assist you with your property enquiry. Stags Truro office is situated in Lemon Street, a wide attractive Georgian street, which is widely regarded as the best street in the city. The office was opened in 1999 and has a flourishing estate agents team and an established letting agents team. The Professional Services department can also be found here, giving expert advice on all planning, estate management and rural business issues, as well as Read full description... carrying out professional valuations for probate, matrimonial disputes and inheritance tax to name but a few. There are plenty of attractions in Truro, including the indoor Pannier Market, which is open all year round, the Hall for Cornwall (a performing arts venue), The Royal Cornwall Museum, and the Winter Festival, with its hugely popular paper lantern parade. The independent and state schools in the area rank well and offer education from 3 – 18. Truro and the surrounding area is a wonderful part of the world and boasts renowned surfing beaches, coastal walks and excellent sailing waters. Within easy reach of the city are historic fishing villages including Fowey, Mevagissey, St Mawes, Mousehole, St Ives and Padstow.
Stags

61 Lemon Street Truro
Cornwall
TR1 2PE

01872 241777
Website not available

Properties for Sale
Properties to Rent

“ Thoroughly professional with kind hearts... ”

May 14,2018
Minithumbup
By: 'SR'
May 14,2018
0 people found
this helpful
Both Joanne and Emily ensured that our time spent at Landerslee Drive whilst waiting for our new build Penthouse apartment to be completed was stress free. Any small problems were dealt with immediately and we would not hesitate to recommend Stags Lettings to anyone looking ...
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Comment on agent fees
Agents fees were very reasonable
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By: Joanne Payne MARLA
May 14, 2018
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Thank you so much for this lovely review - you were a pleasure to work with. I wish you all the best with your new home ...

“ Brilliant.... ”

May 10,2018
Minithumbup
By: 'Rachel'
May 10,2018
0 people found
this helpful
Georgia was so helpful , especially dealing with an anxious old fogey, making the sale so easy in retrospect. Supportive doesn't begin to express how kind she was. I can't speak highly enough of her and can only say a heartfelt Thank you....
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Comment on agent fees
Well. They have to make a living don't they?
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“ Perseverance pays off... ”

Apr 30,2018
Minithumbup
By: 'Gwen'
Apr 30,2018
0 people found
this helpful
At the end of a protracted and complicated sale of my house, I am so glad I chose Stags as my agents. House buying and selling is a stressful business (unnecessarily so, in my opinion, but that's another matter), so the right choice of ...
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Comment on agent fees
Haven't had the bill yet, but they've worked hard for their fee.
Was this helpful? Yes
Feb 07,2018
Minithumbup
By: 'Paula'
Feb 07,2018
0 people found
this helpful
Georgia was extremely helpful from start to finish during our buying experience. She was forthright in a professional and cheerful way with usually instant response to any queries during the process. It happened to be a particularly awkward purchase and, not once did Georgia lose ...
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Comment on agent fees
N/A
Was this helpful? Yes
Jan 11,2018
Minithumbup
By: 'Suleyman D'
Jan 11,2018
0 people found
this helpful
I have had a very pleasant experience with Emily first time looked up for a place and didn't have to look elsewhere, great support throughout the process and were very helpful. Keeps me updated with stuff needs to be done in advance and good ...
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Comment on agent fees
reasonable
Was this helpful? Yes
Jan 07,2018
Minithumbup
By: 'Lucy'
Jan 07,2018
0 people found
this helpful
I found that the agents worked extremely well as a team . The communication between them and ourselves was brilliant. They kept us informed of viewings and feedback. They organised everything in a very professional manner. I would definitely use them again....
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Comment on agent fees
Average.
Was this helpful? Yes
Jan 05,2018
Minithumbup
By: 'Clive'
Jan 05,2018
0 people found
this helpful
Emily and Joanne run the Stags Residential Lettings Office very efficiently.They go the extra mile to get me excellent tenants for my properties and always keep me up to date with changing legislation so that I can run my own business more easily. I ...
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Comment on agent fees
The Agents Fees are fair in my opinion .
Was this helpful? Yes
Jan 03,2018
Minithumbup
By: 'George Watson'
Jan 03,2018
1 people found
this helpful
very pleased with Ian he did so much work for us and made our sale a hassle free experience . we will be happy to do business with him again...
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Comment on agent fees
very reasonable for the amount of work that is involved
Was this helpful? Yes
Dec 14,2017
Minithumbup
By: 'Happy Buyer'
Dec 14,2017
0 people found
this helpful
TheStags team - in particular Georgia - have been efficient, proactive and extremely helpful through what has been a very protracted process. Contracts finally exchanged! Thank you so much...
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Comment on agent fees
NA
Was this helpful? Yes
Dec 13,2017
Minithumbup
By: 'Mr Happy'
Dec 13,2017
0 people found
this helpful
Very good service from Georgia. office would benefit from better internal communications. messages tend to get lost on a regular basis...
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Comment on agent fees
high fees but you are paying for a quality service
Was this helpful? Yes
Nov 25,2017
Minithumbup
By: 'Jo'
Nov 25,2017
0 people found
this helpful
Having just completed a purchase, I can honestly say that I have had a very pleasant experience - the purchase was made via Stags. Dee has been so pleasant and helpful throughout the entire process and has perfectly liaised between myself and the vendor. Thank ...
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 06,2017
Minithumbup
By: 'Martin and Caroline'
Nov 06,2017
0 people found
this helpful
We would like to thank Stags for their excellent service selling our property. We would defiantly recommend them as agents. In particular we were very impressed with Ian Osborne and Georgia Prowse who offered great support throughout the process and were very helpful....
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Oct 12,2017
Minithumbup
By: 'Adrian Mathias'
Oct 12,2017
0 people found
this helpful
Dee was very helpful, always ensuring telephone messages were responded to, She was acting for the Vendors and we were the buyers - she did a great job of selling the features of Tremanda to us, especially the location and view, striking just the right ...
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Oct 10,2017
Minithumbup
By: 'Steve'
Oct 10,2017
0 people found
this helpful
The staff at Stags Truro performed an excellent service in selling my property despite unforeseen setbacks from outside influences. Although we first thought that they had valued the property too high compared to other local estate agents, they stood by their valuation and actually achieved ...
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Aug 24,2017
Minithumbup
By: 'John C'
Aug 24,2017
0 people found
this helpful
Georgia dealt with my purchase of a beautiful local Cornish property impressively, this purchase was made especially problematic by the buyers of my own property in surrey dropping out three times all at various stages along the way. Georgia persevered throughout this process, several times ...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 16,2017
Minithumbup
By: 'Rhiannon and John'
Aug 16,2017
0 people found
this helpful
An extremely professional and tailored service led by Emily and Joanne. We needed to find a place to rent on a short time scale. Our needs were met with due diligence and extreme proficiency - we had viewings lined up very quickly. The small details ...
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Comment on agent fees
Rather steep, but arguably the best local firm for Lettings.
Was this helpful? Yes
Jul 13,2017
Minithumbup
By: 'GOM'
Jul 13,2017
0 people found
this helpful
Retiring as a residential landlord and finding a suitable agency to administer my lettings has not been easy. After four years and five agencies I've found one thats reliable and a pleasure to work with. Joanne and Emily of Stag's have proven they are just ...
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Comment on agent fees
I never discuss money
Was this helpful? Yes
Jun 28,2017
Minithumbup
By: 'Nicola'
Jun 28,2017
0 people found
this helpful
Having rented for over 10 years both privately and through an agency, Emily at Stags has by far made this the smoothest move yet. Although the rental fees are higher than most agents, for the first time as a tenant I have felt they are acting ...
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Comment on agent fees
Higher than most I have rented through before
Was this helpful? Yes
Jun 15,2017
Minithumbup
By: 'Tony'
Jun 15,2017
1 people found
this helpful
Stags sold our property between Truro and St. Austell in June 2017, the property was marketed in 3 lots to ensure we received active interest for the property. Georgia Prowse was instrumental in managing all 3 lot sales, keeping all parties focussed on completing the transactions. I can't ...
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Comment on agent fees
Fees were as expected
Was this helpful? Yes
Jun 02,2017
Minithumbup
By: 'Heather & Graham'
Jun 02,2017
1 people found
this helpful
We used Stags to find our current rental property. Emily has been a wonderful and proactive estate agent to deal with, always so helpful, polite and happy to help. She always responds to emails promptly and makes an effort to go above and beyond - ...
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Comment on agent fees
In comparison to other agents the fees are reasonable, though they have recently put these up.
Was this helpful? Yes
Apr 18,2017
Minithumbup
By: 'Brenda Weekley'
Apr 18,2017
1 people found
this helpful
I found Joanne to be a professional and dedicated property manager. She has a gift for matching landlords and tenants to create a win win situation. She is by far the best property manager I have encountered in all of Cornwall and I would never ...
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Comment on agent fees
The fees are very reasonable compared to the other agencies I have encounter.
Was this helpful? Yes
Mar 31,2017
Minithumbup
By: 'Eccles'
Mar 31,2017
2 people found
this helpful
Ian and Georgia were particularly professional and helpful throughout a sale that had a few peculiarities. Ian was very understanding with our situation, and worked with us all the way. Once a buyer was found, Georgia took over and worked in an exemplary manner, always ...
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Comment on agent fees
Being a tight-fisted sort of person, I thought the fees were high to start with, but having looked at a number of cheaper agents, Stags of Truro came across as being more professional, and more suitable for our sale. We are pleased that we chose Stags - having had some bad experiences before with other agents.
Was this helpful? Yes
Mar 30,2017
Minithumbup
By: 'Christain'
Mar 30,2017
0 people found
this helpful
Both members of staff are helpful and professional. They respond quickly and positively and are a credit to Stags lettings. When retaining staff of this quality I can recommend Stags to both tenants and landlords....
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Comment on agent fees
Some of the admin fees were a little high but not unlike most letting agents. I question the justification in the fees for renewing fixed period tenancies.
Was this helpful? Yes
Mar 27,2017
Minithumbup
By: 'Peter and Julie B'
Mar 27,2017
0 people found
this helpful
we recently moved out of rented accommodation and Joanne handled the complete process with superb care and professionalism. Joanne and Emily were always available to answer and deal with our queries and this made for a smooth 20 months of living in rented accommodation, which was ...
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Comment on agent fees
Very fair fees
Was this helpful? Yes
Mar 06,2017
Minithumbup
By: 'Rachel'
Mar 06,2017
0 people found
this helpful
I have no hesitation in recommending Stags Residential Lettings at Truro to you. From the moment I first went into the office to make enquires I knew right away I wanted to go with them. I first met Emily Hawke who explained all the different ...
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Comment on agent fees
You might pay a little bit more than some but you are getting a first class service.
Was this helpful? Yes
Feb 23,2017
Minithumbup
By: 'Ian Chaplin'
Feb 23,2017
0 people found
this helpful
After a long and very difficult year trying to sell our house with several failed sales, Stags eventually found us a buyer. I chose Stags because they had good knowledge of the market and my property type (with land) a national database of potential buyers ...
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Comment on agent fees
Not the cheapest but they get results even when things get difficult.
Was this helpful? Yes
Feb 22,2017
Minithumbup
By: 'T Pertheram'
Feb 22,2017
0 people found
this helpful
Stags Residential Lettings team at the Truro Office are very helpful and provide a professional service. As a team they work very well together and given the variety of the size and type of properties they manage make you feel as a landlord in safe ...
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Comment on agent fees
I think that the fees are fair given the service provided which is comparable with the reputation of the agent.
Was this helpful? Yes
Feb 21,2017
Minithumbup
By: 'EC'
Feb 21,2017
0 people found
this helpful
Always excellent service, efficient and a pleasure to deal with. Joanne has assisted us with every aspect of letting and managing our property over several years, we cannot fault the service that Stags has provided us with....
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Comment on agent fees
Good and appropriate.
Was this helpful? Yes
Feb 16,2017
Minithumbup
By: 'Janet'
Feb 16,2017
0 people found
this helpful
Jo found the perfect tenants for my country cottage. They have loved being in the house and I have enjoyed making friends with them....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Feb 10,2017
Minithumbup
By: 'Louis'
Feb 10,2017
0 people found
this helpful
My overall rating is 5 (where 5 is best). ( Your row of 5 choices does not indicate what the choices stand for.) My dealings with Stags of Truro have been through their Residential Property Lettings Department, specifically with Joanne Payne and Emily Hawke. They have provided outstanding service ...
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Was this helpful? Yes
Areas covered
  • TR1
  • Cornwall
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £275,000
  • Max: £949,000

Letting
  • Min: £0
  • Max: £0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
13 0 9 0 14 1 8 1 1 0
Melanie Ayling - upload your photo Melanie Ayling
2 reviews

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Dee Hattam - upload your photo Dee Hattam
4 reviews

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Ben  - upload your photo Ben
2 reviews

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Georgia  - upload your photo Georgia
14 reviews

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Joanne Payne - upload your photo Joanne Payne
17 reviews

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Emily Hawke - upload your photo Emily Hawke
18 reviews

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Ian Osborne - upload your photo Ian Osborne
3 reviews

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Georgia Prowse - upload your photo Georgia Prowse
1 reviews

About Georgia No description set View full profile

Fees

No fees set.
Last updated at 5:02 PM 11/07/2016 by belinda

Complaints Procedure

No procedure set.
Last updated at 5:02 PM 11/07/2016 by belinda

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