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    Gary Isaac
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    Colin Neale
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Square Mile Property Management

115 Newgate Street City of London, London
Greater London
EC1A 7AE

020 7796 4622, 20 7796 4633

Aug 12,2014
Minithumbdown
By:
Aug 12,2014
1 people found
this helpful
Horrific experience. I moved out of this disgusting companies property earlier this year in what was one of the most stressfull and appalling experiences of MY LIFE.. Essentially we were subjected to incompetence on an unimaginable scale and sheer disdain from this company throughout our tenancy. We were subjected to a massive leak from the property above bathroom which went on for 8 months of our tenancy. This casued daily deluges of water to come in every day to both bedrooms which we ha...
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What agent could do to change your mind?
Ceasing to exist off the face of the earth.
Comment on agent fees
Shambles. They tried to charge us additional fees at the end of the tenancy as they apparently undercharged us when we moved in despite providing us a legal invoice which was paid in full. Sure this is illegal right.?
Was this helpful? Yes
By: Boberto
Nov 17, 2014
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I already escalated all these issues to your managing director Matthew Patient who did NOTHING to sort it out. So stop trying to appear like you care. You are a despicable company who will eventually get whats coming to it.....
Sep 06,2012
Minithumbdown
By:
Sep 06,2012
2 people found
this helpful
This company is quick to take your money, but slow to do any other part of their job. They take months to fix anything that is their responsibiltiy , including broken appliances, plumbing etc. Also, once you move out, don\'t expect your deposit to be returned in a hurry. When I chased mine after three weeks of hearing nothing, I was told I was unreasonable to ask them to get a move on, as it was summer and their staff like to take holidays - so it sounds like great management all round......
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By: Louise
Sep 18, 2012
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Hello, I am really sorry to hear that you have been unhappy with the service provided by Square Mile. I am head of Customer Services here at Square Mile and I wondered if I could be of any further assistance. If you could e-mail me further details to customerservices@thamesview.co.uk, we can discuss the situation directly and try and resolve any outstanding issues for you. I will look forward to hearing from you. Louise....
Nov 22,2011
Minithumbdown
By:
Nov 22,2011
2 people found
this helpful
We've spent last year and a half renting a property in East London which is managed by Square Mile and this has been by far the worst experience in 10 years privately renting in London. We've had so many issues in our building during last year that some neighbours have decided to start paying 50% less rent. Moreover, our building has 11 floors and the lift has been broken for the last 3 months. As all of you can imagine, Square Mile doesn't want to be responsible and everyone keeps passing the...
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What agent could do to change your mind?
They're a bunch of scammers. Not returning deposits on time, not fixing any maintenance they're responsible for, getting as much money as they can from their tenants and using missleading information with the landlords they operate. Worst tenant experience in 10 years privately renting in London
Was this helpful? Yes
By: Louise
Feb 07, 2012
View all comments (2)
Hi, I have just read your feedback regarding the service provided by Square Mile. As a tenant of ours you are aware that the ownership of Square Mile recently changed hands and I am sorry if you have been unhappy with the service provided in the past. Whilst we might not be able to help on all previous issues, moving forward we are bringing the level of service up to a much higher standard and I am confident that you will see a change in service levels. I am head of Customer Services at....
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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100% customers were satisfied with fees % accuracy of agent's valuations
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  • Min: £1,450
  • Max: £1,450

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