• Marc McIlveney
    Marc McIlveney
  • Mark Sivell
    Mark Sivell
  • Michelle Ford
    Michelle Ford
  • Tracy King
    Tracy King
  • Spencer Ferguson
    Spencer Ferguson
  • George Newmarch-Stillwell
    George Newmarch-Stillwell
  • Sean Darlow
    Sean Darlow
  • Gemma Howes
    Gemma Howes
Established in 1992 we have six offices covering East London, the City and parts of Essex, offering a professional range of services including Lettings, Sales, Property Management, and Financial Services. Good customer service is not a new concept but it's key to building any business. Consequently we're delighted that over 95% of the hundreds of people who have reviewed us on this site, recommend us. That said we we're not resting on our laurels and are still working hard to convert the other Read full description...5%.
Spencers Property Services

252 High Road Leyton, London
Greater London
E10 5PW

020 8539 3650

Sep 28,2016
Minithumbup
By:
Sep 28,2016
Featured Review
0 people found
this helpful
Spencer and Michelle were great and communicating and very efficient. When it was crunch time they were very calm and reassuring. I would recommend them as selling agents....
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Sep 19,2016
Minithumbup
By:
Sep 19,2016
Featured Review
0 people found
this helpful
Marc McIlveney and Mark Sivell went the extra mile to find the right buyer for my property which i sold recently. Marc Mc kept me motivated throughout the process and Mark S introduced me to a suitable buyer. I can not fault their ability to provide the best advice and customer service. Thank you Marc & Mark...
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Comment on agent fees
an average market rate
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Aug 15,2016
Minithumbup
By:
Aug 15,2016
Featured Review
0 people found
this helpful
Spencers supported us with purchase and then sale of our flat. Special thanks to Michelle and Spencer, for getting us through this. Mark and Amy Hodson...
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Comment on agent fees
Competetive
Was this helpful? Yes
Jul 27,2016
Minithumbup
By:
Jul 27,2016
Featured Review
1 people found
this helpful
Spencer, Michelle and George handled everything in a friendly and proffesional manner. Really pleased I trusted Spencer's to handle my house sale....
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Comment on agent fees
I think for the service provided the fees charged were acceptable.
Was this helpful? Yes
Jul 05,2016
Minithumbup
By:
Jul 05,2016
Featured Review
1 people found
this helpful
Spencer was excellent throughout the whole process. He was proactive and always accessible. He is highly professional and also has a good understanding of what you are looking for....
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Comment on agent fees
Very good rate.
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Jun 21,2016
Minithumbup
By:
Jun 21,2016
1 people found
this helpful
Couldn't be happier with the service. 5million stars to Mark and Spencer for selling our first home to us!...
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Mar 23,2016
Minithumbup
By:
Mar 23,2016
0 people found
this helpful
Fantastic service from the initial viewing to completion. A great team and would use them again. Spencer was also really helpful....
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Comment on agent fees
Purchaser so no fees
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Mar 21,2016
Minithumbup
By:
Mar 21,2016
0 people found
this helpful
Mark sold my flat with Michelle, I requested Mark to find a keen buyer and he did it in no time. He was extremely proffesional. I was very pleased with the way he managed the process of the flat being sold. He is very knowledgeable person in this trade....
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Comment on agent fees
His fees are very reasonable
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Mar 10,2016
Minithumbup
By:
Mar 10,2016
0 people found
this helpful
We found spencer at spencers to be very professional, he help us from start to end with selling my property and help moving on to the next, completely stress free, thanks spence Mr and Mrs Blouch...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 10,2016
Minithumbup
By:
Mar 10,2016
1 people found
this helpful
Spencer and Mark assisted me search for a BTL property in Leyton which I subsequently let through them. They both were always incredibly responsive to calls and emails and proactively helped me to find a suitable property....
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Comment on agent fees
Good (for lettings) N/A for sales
Was this helpful? Yes
Mar 09,2016
Minithumbup
By:
Mar 09,2016
1 people found
this helpful
Mark sold my ground floor maisonette, with Michelle progressing the sale. I instructed Mark to find me a keen buyer in a very strong position. He delivered a chain free buyer with a 70% deposit. What more could one ask for? The sale process was somewhat protracted due to ongoing lease extension. Mark was extremely professional and proactive throughout and I was very impressed with the way he managed the process with empathy. Michelle took over once contracts were exchanged, again exemplary se...
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Comment on agent fees
Very good value
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Mar 03,2016
Minithumbup
By:
Mar 03,2016
1 people found
this helpful
I used Spencers to sell my flat in Leyton. I had met with two other local agents but decided to go with Spencers because of their knowledge of the area and their attitude; Spencer Ferguson was very approachable and gave sensible advice about pricing (beware, as some estate agents will over-inflate the value of your property - this is risky as the property could be downvalued when it comes to a survey), viewings, timescales etc. This was the first time that I had sold a property so I was quite ne...
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Comment on agent fees
Reasonable. The fees are competitive.
Was this helpful? Yes
Mar 01,2016
Minithumbup
By:
Mar 01,2016
3 people found
this helpful
I sold my flat in London through Spencer and Michelle. The service was exemplary with phone calls being returned promptly and messages being delivered to my buyers efficiently. I am a new homes developer in the west midlands and if West Mids estate agents were as professional and pro-active then my new homes sales would go equally as efficiently and professionally. Thanks to the team for their efforts....
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Comment on agent fees
Fees were comensurate with the service received.
Was this helpful? Yes
Feb 29,2016
Minithumbup
By:
Feb 29,2016
1 people found
this helpful
Spencer was very helpful both when I was negotiating with the vendors and after the purchase when he liaised with the vendors on my behalf to remove the rubbish in the house left by the vendors' builders and facilitated clearing it quickly. He was always responding to my emails or calls promptly. I highly recommend him....
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Comment on agent fees
N/A
Was this helpful? Yes
Feb 03,2016
Minithumbup
By:
Feb 03,2016
1 people found
this helpful
I have been a landlord for 5 years now and Mark Mcllveney has been my point of contact. He has an extremely pleasant, professional and considerate manner which is second to none. He has always assisted me when I have had any questions and provided me with solutions that have been the correct ones. I was recommended by a friend to his services and she also spoke very highly of him and I know why now....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jan 28,2016
Minithumbup
By:
Jan 28,2016
2 people found
this helpful
All of my dealings with Spencers (Leyton High Road) during the purchase of our new home were positive. The staff members were friendly, helpful, supportive and polite throughout the entire process....
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Comment on agent fees
N/A (I was purchasing, not selling through Spencers)
Was this helpful? Yes
Jan 27,2016
Minithumbup
By:
Jan 27,2016
2 people found
this helpful
Spencer is a great agent. He is always on top of things and try to be helpful. He helped me selling my property fast and I feel he advised me really well. I definitely raccomend Spencer Ferguson and also Spencers as an agency as their level of service is absolutely superb....
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Comment on agent fees
Competitive fees
Was this helpful? Yes
Jan 11,2016
Minithumbup
By:
Jan 11,2016
2 people found
this helpful
Spencer was very helpful and moved extremely quickly to enable us to exchange on the property in super quick time - and just a week before Christmas break. It was very reassuring that we had completion lined up for the first week of January....
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Dec 30,2015
Minithumbup
By:
Dec 30,2015
1 people found
this helpful
Spencer arranged a sale of what was a fairly difficult property that was in need of substantial restoration. In the end we achieved the price that we wanted and Spencer was on hand at all times to ensure that the best deal was negotiated. His support throughout the sale, particularly when one of our buyers fell through meant that this was a relatively stress free process. I would definitely recommend Spencers for anyone selling a property. They were very professional and responsive throughout....
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Nov 05,2015
Minithumbup
By:
Nov 05,2015
1 people found
this helpful
Marc McIlveney has been my star and my saviour on many occasions. When I have had problems with tenants he has personally visited my property and sorted them out for me. The last time this happened he even managed to get me a large rent increase. What more could you ask for! I would recommend him, he is knowledgeable, friendly and extremely helpful....
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Nov 05,2015
Minithumbup
By:
Nov 05,2015
1 people found
this helpful
Marc has been fantastic all along my journey to becoming a first-time landlord. From the initial meeting (prior to refurbishing my property for letting) Marc clearly laid out the components I needed to have in mind and get completed prior to putting the property on the market. Once the property was ready, Marc was in the next day for photographs (he's a dab-hand at that also), wrote a great summary of the property's features, facilitated all the paperwork that goes along with these things, or...
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Nov 03,2015
Minithumbup
By:
Nov 03,2015
1 people found
this helpful
Quick letting val, let it out quickly to professional tenants best service ever. Stright forward process did what they promised. Thank you...
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Oct 30,2015
Minithumbup
By:
Oct 30,2015
1 people found
this helpful
Mark Sivell was extremely helpful in finding a property to rent for us. He was very professional and available to answer all our questions....
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Oct 29,2015
Minithumbup
By:
Oct 29,2015
2 people found
this helpful
I originally tried to view a property listed but an offer has already been made and Mark Sivell politely and promptly informed me that it was no longer on the market. I was pleasantly surprised to receive an email a few weeks later about the property and I arranged a viewing with Mark Sivell within minutes for the same evening. My partner and I appreciated his no nonsense approach and we were grateful that he put forward an asking price offer that same evening - I think he could tell we liked ...
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Comment on agent fees
We were particularly pleased with the sensible approach taken when additional work was required, which meant we put forward a reduced asking price offer.
Was this helpful? Yes
Oct 24,2015
Minithumbup
By:
Oct 24,2015
2 people found
this helpful
I always find Marc to be professional, thorough and amicable. I made an enquiry call and he was prompt in delivering an reply....
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Oct 24,2015
Minithumbup
By:
Oct 24,2015
3 people found
this helpful
My whole house selling experience with Spencer Property Service in Leyton was exceptionally professional from the very beginning to the end of the process. Mr Spencer Ferguson is a highly knowledgeable agent not only of the area but in all aspects of property sales; very honest in guidance, and was genuinely interested in helping us sell our house. I knew right from the beginning that I was in the right place and it has turned out to be the best decision and I would speedily recommend these age...
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Was this helpful? Yes
Oct 23,2015
Minithumbup
By:
Oct 23,2015
0 people found
this helpful
Found myself in a tricky situation with flatmate. Gemma went over and beyond to resolve the situation as quickly as possible and was fab at resolving issues as well as assisting in getting a new tennants paperwork complete at extremely short notice. I recommend Specer's and ask for Gemma and Mark to get things done!! Thanks again....
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Oct 22,2015
Minithumbup
By:
Oct 22,2015
1 people found
this helpful
Both Mark and Spencer proved exceptional estate agents. They were personable, reliable and optimistic throughout what proved to be our long search for the 'right' place. We're most grateful for their hard work....
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Was this helpful? Yes
Oct 15,2015
Minithumbup
By:
Oct 15,2015
2 people found
this helpful
I've recently completed my house sale and the whole process was extremely smooth from start to finish. I had to organise a builder, painter, gardener, cleaner and solicitor all while not living local to the property. Spencer was on hand to facilitate contacts, quotes and even allow people into the property when I could not be there. This was invaluable to me. Spencer was always available to help with any problem or query that I may have and was a true gentleman throughout, taking time to lis...
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Oct 12,2015
Minithumbup
By:
Oct 12,2015
1 people found
this helpful
I bought a property via Spencer's and dealt with Spencer Ferguson who was extremely professional, patient and very knowledgeable about both the local area and the overall conveyancing process. On several occasions throughout the property transaction processes I found Spencer's advice to be very sage and calm and he helped to resolve a number of issues quickly and efficiently. I would certainly recommend Spencer and his whole team in the future....
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Comment on agent fees
I was buying through Spencer's and therefore did not pay any fees
Was this helpful? Yes
Oct 10,2015
Minithumbup
By:
Oct 10,2015
1 people found
this helpful
Mark and Tracy both worked very hard to help us with our property purchase. They were helpful during one or two of the hiccups that we experienced and Mark invested time and energy in learning what we were looking for in order to find a property that suited us. Against all of the agents we dealt with during the 12+ months that we were looking for somewhere to live (which we've now happily found!), Mark stood out as one of the best - thanks guys....
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Was this helpful? Yes
Oct 09,2015
Minithumbup
By:
Oct 09,2015
5 people found
this helpful
Marc at Spencers was really helpful in getting our property let. As first time landlords he explained everything in great detail and spent time finding out about our requirements for tenants. The property was let within a matter of hours and tenants moved in 7 days after taking ownership of the property. Thank you Spencers!...
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Was this helpful? Yes
Oct 02,2015
Minithumbup
By:
Oct 02,2015
1 people found
this helpful
I dealt with Spencer Ferguson, and the whole process was conducted over the telephone as I live in Devon. Spencer told me what price he thought he could achieve for the property and following an open day received six offers. The property was sold within a week for a price in excess of the top end of the estimate. It was a pleasure dealing with Spencer and he delivered all that he thought was achievable at the start of the process. I would have no hesitation in recommending Spencers to frien...
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Was this helpful? Yes
Sep 30,2015
Minithumbup
By:
Sep 30,2015
2 people found
this helpful
My partner and I were impressed by the service received from Spencers. We accepted an offer within a day of our home going on the market. The sale was in a chain and was not straightforward. In particular, our buyer and her buyer would not commit to exchanging and their solicitors were inefficient. However, George and Spencer persevered and and worked tirelessly to chase our buyer and even dealt with our buyer's buyer's solicitor to get the exchange to happen which is going above and beyond the ...
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Was this helpful? Yes
Sep 30,2015
Minithumbup
By:
Sep 30,2015
1 people found
this helpful
Mark was fantastic - couldn't have asked for a better agent. Responsive, patient, fair & always on the end of the phone when I needed his advice/ help....
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Was this helpful? Yes
Areas covered
  • E10
  • Leyton
  • E11
  • Leytonstone
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 83% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £41,000
  • Max: £685,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA TDS SAGEagent My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
42 0 87 0 50 0 59 2 3 0
Marc McIlveney Marc McIlveney
Branch Manager
56 reviews

About Marc No description set View full profile
Mark Sivell Mark Sivell
Senior Negotiator
101 reviews

About Mark No description set View full profile
Michelle Ford Michelle Ford
Area Administrator
54 reviews

About Michelle - View full profile
Tracy King Tracy King
Senior Negotiator
30 reviews

About Tracy - View full profile
Spencer Ferguson Spencer Ferguson
26 reviews

About Spencer No description set View full profile
George Newmarch-Stillwell George Newmarch-Stillwell
Negotiator
43 reviews

About George - View full profile
Sean Darlow Sean Darlow
Sales Co-ordinator
48 reviews

About Sean - View full profile
Gemma Howes Gemma Howes
Administrator
9 reviews

About Gemma No description set View full profile

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Please see a list of jobs available

Fees

No fees set.
Last updated at 11:53 AM 06/01/2016 by allAgents

Complaints Procedure

We value your business. If you are unhappy with our service, please speak to the manager of the office or department with whom you are dealing. If after speaking to them you are still dissatisfied, please contact Hefina Holden (Associate Director) at hefina@spencersproperty.co.uk or telephone 020 8709 7730
Last updated at 11:53 AM 06/01/2016 by allAgents

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