• Rashad Cheema
    Rashad Cheema
  • George Castle
    George Castle
  • Roger Spencer
    Roger Spencer
  • Sean Darlow
    Sean Darlow
  • Bilal Ahmed
    Bilal Ahmed
Established in 1992 we have six offices covering East London, the City and parts of Essex, offering a professional range of services including Lettings, Sales, Property Management, and Financial Services. Good customer service is not a new concept but it's key to building any business. Consequently we're delighted that over 95% of the hundreds of people who have reviewed us on this site, recommend us. That said we we're not resting on our laurels and are still working hard to convert the other Read full description...5%.
Spencers Property Services

70 Woodgrange Road Forest Gate, London
Greater London
E7 OEN

020 8555 5666

Apr 06,2016
Minithumbup
By:
Apr 06,2016
Featured Review
0 people found
this helpful
Within just under a month Mr Cheema and Mr Castle tackled the marketing of my property with impressive efficiency from start to finish. It was obvious they were both very experienced. I benefited from that all throughout the process. They were both polite, painstaking, and knowledgeable about the area. They listened patiently to my requirements and my concerns, and were incredibly prompt in answering emails. They clearly understand the importance of good and prompt communication....
read full review
Comment on agent fees
I am paying for the "Premier" property letting and management service and I think it is good value because I feel confident that day-to-day control and administration are in good hands.
Was this helpful? Yes
Apr 05,2016
Minithumbup
By:
Apr 05,2016
Featured Review
0 people found
this helpful
We are really pleased with the service provided for us. George helped us a lot in terms of helping us secure the property. The communication between us was great and every step of the way he kept us up to date....
read full review
Comment on agent fees
The fees were of standard
Was this helpful? Yes
Mar 04,2016
Minithumbup
By:
Mar 04,2016
Featured Review
1 people found
this helpful
Very happy with the service that Bilal provided. He was pleasant from the start and very communicative. He always returned my calls or emails and reacted to any concerns I had. I found him personable and helpful....
read full review
Comment on agent fees
n/a to me as I am the buyer
Was this helpful? Yes
Feb 23,2016
Minithumbup
By:
Feb 23,2016
Featured Review
2 people found
this helpful
My experience with this company has been a very pleasent one, everything was done fast, and when i encountered any problems Mr. [George Castle] has been very helpfull. I recommend this agency as well as this agent!...
read full review
Was this helpful? Yes
Feb 12,2016
Minithumbup
By:
Feb 12,2016
Featured Review
0 people found
this helpful
George Castle was straight talking and easy to get along with. The type of fella you feel like you can sit down and have a pint with. The type of fella you'd let meet your daughter. The type of fella you'd let show you some lettings. The good type of fella....
read full review
Comment on agent fees
Impartial.
Was this helpful? Yes
Feb 03,2016
Minithumbup
By:
Feb 03,2016
0 people found
this helpful
We received a very straight forward, honest and efficient service from George. We are now renting a lovely 1 bedroom flat and are confident that we will continue to be looked after. We were able to book appointments quickly and paperwork was processed within a week without any issues....
read full review
Was this helpful? Yes
Jan 29,2016
Minithumbup
By:
Jan 29,2016
0 people found
this helpful
Was assisted very well with finding the right property in the forest gate area and kept updated on a regular basis...
read full review
Comment on agent fees
Very good resonable fees
Was this helpful? Yes
Jan 18,2016
Minithumbup
By:
Jan 18,2016
0 people found
this helpful
Bilal was extremely efficient and made the process very straightforward with a friendly and polite manner. Would highly recommend Spencer's for a non pressured and personable service....
read full review
Comment on agent fees
The fees whereas low as possible.
Was this helpful? Yes
Dec 29,2015
Minithumbup
By:
Dec 29,2015
0 people found
this helpful
bilal has sold my property he has excellent customer service, he has achieved very good price for my property and very quickly. Kept me updated regularly about the process all the way....
read full review
Comment on agent fees
The agents have low fees compare to other agents in the area.
Was this helpful? Yes
Dec 11,2015
Minithumbup
By:
Dec 11,2015
1 people found
this helpful
Bilal was an excellent negotiator. He really looked after us during the property search and eventual purchase of our first home. Bilal let us look around properties in detail, gave us space to check things out and didn't do any of the hard sell that can really put you off! He was more than happy to let us come a second time to have a look around and once we had put in a successful bid was really good at helping us arrange visits for surveyors/builders etc. He was really good at getting ba...
read full review
Was this helpful? Yes
Dec 07,2015
Minithumbup
By:
Dec 07,2015
2 people found
this helpful
Quite often Estate Agents are aligned with second hand car dealers, bankers and politicians when it comes to their rating as a profession. However, Spencers in Forest Gate are more akin to Surgeons, Nurses or Teachers in the quality of the service they provide and the they trust they engender. The crucial aspect of any transaction is information and during our move, which was part of a chain, we were kept informed of what was happening at every stage. Any phone calls were answered and responde...
read full review
Was this helpful? Yes
Nov 25,2015
Minithumbup
By:
Nov 25,2015
1 people found
this helpful
My partner and I do appreciate how everything goes with Spencer's property compare to some letting agent in our area that shows different property without given the property out and collected money for reference from different people,at the end they fail reference which is non refundable....
read full review
Was this helpful? Yes
Nov 04,2015
Minithumbup
By:
Nov 04,2015
1 people found
this helpful
Great service, very friendly and always kept me up to date throughout. Will definitely recommend using Spencers. I also will use them to let me property in future....
read full review
Was this helpful? Yes
Oct 21,2015
Minithumbup
By:
Oct 21,2015
2 people found
this helpful
I am extremely happy with Rashad. He was so helpful and knew what I was looking for therefore didn't waste my time with unnecessary checks of flats. Although there was abit of a wait for this flat, it was worth it as it was closest to what matched my needs and i wouldnt have got it if it wasn't for Rashads help. Thanks again!...
read full review
Was this helpful? Yes
Oct 21,2015
Minithumbup
By:
Oct 21,2015
2 people found
this helpful
I bought and then let a property with this agency in Forest Gate and was very pleased with the level of service they provided. They were always very helpful and available. I would highly recommend using them....
read full review
Was this helpful? Yes
Oct 16,2015
Minithumbup
By:
Oct 16,2015
2 people found
this helpful
Very proactive kept me informed regularly. Professional approach timely progress updates and efficient handling throughout. Would use them again. Highly recommended....
read full review
Was this helpful? Yes
Oct 13,2015
Minithumbup
By:
Oct 13,2015
1 people found
this helpful
George was a good agent. He made brilliant effort to get a very good house for us despite short notice. Though it was not without challenges but he was relentless in his efforts....
read full review
Was this helpful? Yes
Oct 13,2015
Minithumbup
By:
Oct 13,2015
1 people found
this helpful
I recently let a property through Spencers and found Rashad and George to be extremely polite and professional throughout the process. Service was attentive with regular updates by telephone or email and prompt response to queries. Overall very satisfied and would not hesitate to recommend this team to others....
read full review
Comment on agent fees
Rashad and George delivered a strong rental figure on this let
Was this helpful? Yes
Oct 13,2015
Minithumbup
By:
Oct 13,2015
1 people found
this helpful
Billal was very friendly and helpful and always willing to listen and never rude. I could always contact him for advise and did just that. i give him five out of five stars!...
read full review
Was this helpful? Yes
Oct 09,2015
Minithumbup
By:
Oct 09,2015
2 people found
this helpful
Bill was very helpful during my search for a property, he has a great understanding of the local market and helped me through various aspects of my search. I would strongly recommend anyone to use Spencers. I must say normally agents like Spencers don't come up often....
read full review
Was this helpful? Yes
Oct 09,2015
Minithumbup
By:
Oct 09,2015
1 people found
this helpful
I dealt with Spencers to sell my property in East Ham and I am very happy with the service I received. Very helpful and know what they are doing....
read full review
Was this helpful? Yes
Oct 09,2015
Minithumbup
By:
Oct 09,2015
1 people found
this helpful
I bought my first buy to let property through spencers forest gate, they were extremely helpful and went out of there way to push the sale through to completion. They also arranged the keys to be dropped of to me at my shop on completion....
read full review
Was this helpful? Yes
Oct 08,2015
Minithumbup
By:
Oct 08,2015
3 people found
this helpful
I would strongly recommend using Spencers, very professional, organised and have a good attitude. Pleased to have dealt with them, would always be the number one choice for me in future....
read full review
Was this helpful? Yes
Oct 08,2015
Minithumbup
By:
Oct 08,2015
3 people found
this helpful
Good customer service and assistance given to ensure that all documentation and references were completed on time and without hassle between both the referencing company and also current and previous landlords....
read full review
Was this helpful? Yes
Oct 08,2015
Minithumbup
By:
Oct 08,2015
2 people found
this helpful
Spencers Property Services Forest Gate provided excellent service from day one - from the valuation stage through to marketing the property and arranging viewings and the final sale. Spencers ensured that I had very little to do by way of the day to day details - they even arranged for keys to be cut so that the buyers had extra sets. Service which went above the required level - I would recommend Spencers Property Services Forest gate without hesitation. Both Rashad and Bilal were great ...
read full review
Comment on agent fees
Fees where very fair for the amount of work they put into achieving the sale.
Was this helpful? Yes
Oct 06,2015
Minithumbup
By:
Oct 06,2015
1 people found
this helpful
I am very pleased with the services provided and they are very understanding. I would recommend George and Rashad to anyone who is looking to move to the area....
read full review
Was this helpful? Yes
Oct 05,2015
Minithumbup
By:
Oct 05,2015
1 people found
this helpful
Geroge was very helpfull in helping us with paper work, he was always available to discuss any issue we had....
read full review
Comment on agent fees
Very expensive.
Was this helpful? Yes
Oct 03,2015
Minithumbup
By:
Oct 03,2015
1 people found
this helpful
I was very busy at the time, and left everything to them. They kept me informed by email of how everything was progressing. I would recommend....
read full review
Was this helpful? Yes
Oct 01,2015
Minithumbup
By:
Oct 01,2015
2 people found
this helpful
bilal Ahmed managed to find suitable clients, hundreds of them and attended all visits. Always well dressed, smart and answered questions professionally. Well done Spencers for employing Bilal...
read full review
Comment on agent fees
They deserve their money
Was this helpful? Yes
Sep 30,2015
Minithumbup
By:
Sep 30,2015
1 people found
this helpful
George is a brilliant agent, helpful, professional, good sense of humour. Very good service. Rashad's approach was very warm and friendly, overall very decent service.,...
read full review
Was this helpful? Yes
Sep 28,2015
Minithumbup
By:
Sep 28,2015
2 people found
this helpful
The high level of communication was much appreciate to keep up to date with the progress of the application and also assistance to get referencing checks completed was also helpful....
read full review
Was this helpful? Yes
Sep 18,2015
Minithumbup
By:
Sep 18,2015
1 people found
this helpful
I am extremely pleased with the services of the above mentioned agents. They are unlike any other agents I have dealt with. I was reluctant at first, but it seems even after I have signed the contract and moved into the property, George Castle was still very swift in dealing with issues that arose 1 week after paying the rent and deposit. Excellent customer service and would highly recommend! To throw in some constructive criticism, he could speak a bit slower. Not being a native speaker of En...
read full review
Comment on agent fees
Upon reading the contract, wasn't very happy to see that Spencers tax you for almost anything: there is a fee for tenancy agreement ending, even if you don't sign a new agreement and just go into a periodic agreement. There is a fee for not choosing to stay in the property after the fixed term ends! If you give notice before the fixed term, you must continue paying the rent until the agency finds new tenants!
Was this helpful? Yes
Sep 14,2015
Minithumbup
By:
Sep 14,2015
2 people found
this helpful
George and Rashad helped us dealing with the lady lord. They were extremely helpful, patient and honest since the first meeting. I wish I could have met them before! I would recommend them to my friends and colleagues. Thank you, Enrico Arrigoni and Hena Lee...
read full review
Was this helpful? Yes
Sep 13,2015
Minithumbup
By:
Sep 13,2015
2 people found
this helpful
I have been with Spencers Property Services (Forest Gate)for some years . The staff have always been very friendly and professional. My recent experience was even better. I contacted the office for new tenant after an internal upgrade . Mr Rashad Cheema responded quick and came to visit my property. He briefed me about rental regulations , best rental income and potential tenant his team can quick get for me . On the following morning Mr George Castle made some viewing and the right tenant wa...
read full review
Was this helpful? Yes
Sep 07,2015
Minithumbup
By:
Sep 07,2015
0 people found
this helpful
From start to finish George has been professional and efficient,very friendly always willing to assist...there isn't anyway he could improve his customer care..I would definitely recommend him and look forward to doing business with him in the future....
read full review
Was this helpful? Yes
Areas covered
  • E7
  • E12
  • E11
  • E13
  • E15
  • E6
  • E16
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £40,000
  • Max: £625,000

Letting
  • Min: £0
  • Max: £200,000

NAEA ARLA TDS SAGEagent My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
27 0 86 1 15 0 23 0 1 2
Rashad Cheema Rashad Cheema
Assistant manager
78 reviews

About Rashad No description set View full profile
George Castle George Castle
Negotiator
20 reviews

About George No description set View full profile
Roger Spencer Roger Spencer
Director
0 reviews

About Roger - View full profile
Sean Darlow Sean Darlow
Sales Co-ordinator
48 reviews

About Sean - View full profile
Bilal Ahmed Bilal Ahmed
Negotiator
24 reviews

About Bilal No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 11:54 AM 06/01/2016 by allAgents

Complaints Procedure

We value your business. If you are unhappy with our service, please speak to the manager of the office or department with whom you are dealing. If after speaking to them you are still dissatisfied, please contact Hefina Holden (Associate Director) at hefina@spencersproperty.co.uk or telephone 020 8709 7730
Last updated at 11:54 AM 06/01/2016 by allAgents

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Make an Enquiry