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    Spencer Munson
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    Amanda Barnett
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    Danielle Brown
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    Annie Munday
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    Colin Imber
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    Zoe Thornton
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    Michael Shellock
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    Richard Stock
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    Nigel Gladstein
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    Maxine Ramazan
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    Michelle kirby
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    Charlotte
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    Maxine Ramazan
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    Mark
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    Anni Tucker
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    ADAM
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    Maxine Ramadan
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Spencer Munson Lettings & Sales

73-75 High Road South Woodford, London
Greater London
E18 2QP

020 3245 2800

Nov 21,2016
Minithumbup
By:
Nov 21,2016
Featured Review
0 people found
this helpful
Had the pleasure of dealing with these two at Spencer Munson when I was looking for a new place. I have to mention Lauren too, she was very helpful on the viewings and every question I asked was answered. Annie made the paperwork easier to manage and understand. Maxine is extremely helpful and I would highly recommend all three of these without hesitation. They do the agency a great service and I look forward to dealing with them in the future....
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Comment on agent fees
The fee's are reasonable
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Sep 07,2016
Minithumbup
By:
Sep 07,2016
Featured Review
1 people found
this helpful
It was pleasure dealing with Annie , very helpful. Rented a property from S & M ,overall experience could have been more friendly and less stressful but Annie was very helpful throughout...
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Aug 18,2016
Minithumbup
By:
Aug 18,2016
Featured Review
0 people found
this helpful
We are well and fully satisfied with the service we from this agent. Especially from Maxine and Annie who facilitated us with the whole process. They were are professional and friendly to us right from viewing to moving in and quick in responding to resolve issues like repairs. I cannot fault these team and will therefore recommend them to anyone who needs their services. Precious and I are very appreciative of your help, thank you once more and God bless you....
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Comment on agent fees
We had no issues with that
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Jul 26,2016
Minithumbup
By:
Jul 26,2016
Featured Review
0 people found
this helpful
Everything was done quickly, politely and efficiently. There was a problem with the referencing company and they were very good at being mediators and sorting it out as soon as possible....
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Comment on agent fees
I am never a fan of agency fees and I always feel they are too high but that is not Spencer Munson's fault.
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May 19,2016
Minithumbup
By:
May 19,2016
Featured Review
0 people found
this helpful
I received the best service from these letting agents. All my questions were answered with respect. I was directed to other companies related to my tenancy as necessary....
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Comment on agent fees
Fees were acceptable.
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May 13,2016
Minithumbup
By:
May 13,2016
0 people found
this helpful
In the 6 years that I have been with Spencer Munson as a Landlord I have found their service to be simply excellent! Emails and telephone calls are prompt, issues are dealt with quickly and efficiently and the management service beyond expectations. Maxine and Danielle are my go-to people at Spencer Munson and their efficiency in dealing with all issues is outstanding! I can recommend Spencer Munson without hesitation....
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Comment on agent fees
Fees are in line with current rates.
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May 11,2016
Minithumbup
By:
May 11,2016
0 people found
this helpful
I've just transitioned over to Spencer Munson and found the transition to be very smooth. When doing my diligence on agents, Spencer was able to answer my questions thoroughly and honestly and gave me comfort that my property would be in good hands. I look forward to a long term mututally beneficial relationship....
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Comment on agent fees
Competitive fees.
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May 10,2016
Minithumbup
By:
May 10,2016
0 people found
this helpful
Both Annie and Maxine made what would have been a very stressful process so easy and simple. They were very efficient, pleasant and extremely helpful....
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May 05,2016
Minithumbup
By:
May 05,2016
0 people found
this helpful
I've had a very positive experience with this agency. They were very professional, efficient and honest. I found them pleasant to deal with and I could see they really enjoy what they do. I would definately recommend this agency to others. Thanks to Annie and Maxine for your efforts....
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Apr 14,2016
Minithumbup
By:
Apr 14,2016
0 people found
this helpful
Annie an amazing Agent who helped me in the process of finding the right place for me and my wife in the right location. Brilliant customer service from her and the team. I would highly recommend to see the girls in their office on the high st... They will Definitely find you the best deal in town!...
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Comment on agent fees
Good
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Apr 13,2016
Minithumbup
By:
Apr 13,2016
0 people found
this helpful
I moved into my flat at the beginning of the month. Annie and Maxine were both professional and very helpful throughout the whole process. I was very impressed with their customer service. I would 100% recommend them in future to any family and friends looking to rent in the local area....
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Comment on agent fees
Good
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Mar 10,2016
Minithumbup
By:
Mar 10,2016
0 people found
this helpful
Very professional service, hassle free and lightning fast letting. Cannot fault the staff, brilliant, friendly and very knowledgeable thank you...
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Comment on agent fees
The fee is well worth the service provided.
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Mar 09,2016
Minithumbup
By:
Mar 09,2016
0 people found
this helpful
I found thus agency so helpful and professional. They helped us find our flat, which we love, and guided us through all the paperwork and things with ease. Since moving in, theyve been so on top of any queries and repairs. Especially Annie & Maxine, delightful professionals who know their stuff. Really happy....
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Feb 08,2016
Minithumbup
By:
Feb 08,2016
0 people found
this helpful
found every one very helpful at all times from arranging attendances and giving information ,e mails were replied to very quickly all in all top service...
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Comment on agent fees
good
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Jan 22,2016
Minithumbup
By:
Jan 22,2016
0 people found
this helpful
Overall experience - Excellent - One word can explain all aspect of the process and experience. From viewing to last day of collecting keys....
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Comment on agent fees
Reasonable.
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Jan 21,2016
Minithumbup
By:
Jan 21,2016
0 people found
this helpful
Everyone I speak to at Spencer Munson's are helpful, knowledgable and polite. Danielle seems to be able to resolve anything and everything and Maxine helped me in particular recently with getting everything set up for new tenants and following up on a query I had regarding a contractor's fee. Really can't fault anyone at this office and would thoroughly recommend them....
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Comment on agent fees
Competitive
Was this helpful? Yes
Dec 01,2015
Minithumbup
By:
Dec 01,2015
0 people found
this helpful
I have had the pleasure of using Spencer Munson Lettings & Sales to let my own property and to also rent a property. The majority of my dealings have been with Annie Munday, who I have always found to be extremely professional, honest and definitely someone you can be trust with your property needs. Annie is a determined and focused individual and someone who goes above and beyond the call of duty for her client, she is a true gem and a wonderful human being!!. I should also take this...
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Dec 01,2015
Minithumbup
By:
Dec 01,2015
0 people found
this helpful
Excellent profession skills and a desire to help the customer. I was new in UK and need to shift to a new house within a week as my company accommodation was expiring. Annie, a wonderful person, not only helped to expedite the paper work but also ensure that I had keys to the apartment just in 5 days and that to on a Saturday. Wonderful job!!! Maxine helped me with all my queries related to paper work. She was never troubled by my numerous calls to her and always ready to provide her best possi...
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Comment on agent fees
As I am new to the place I am not quite sure about the fee structure.
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Oct 22,2015
Minithumbup
By:
Oct 22,2015
0 people found
this helpful
An amazing experience from start to finish. I have never come across more professional, friendly agents. They are ready to go above and beyond what is expected and the experience was fantastic. Dont hesitate to use Spencer Munson as Adam and Maxine were really outstanding and even after moving in the maintaince team and follow up from the staff has been excellent. So happy they are the agents I am letting from with so many cowboys and sharks in the market it's great to have a agency that re...
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Oct 09,2015
Minithumbup
By:
Oct 09,2015
0 people found
this helpful
I have rented my property with agents before but this is the first time I have used Spencer Munson. And it is the first time an agent has given me time, professional up to date advise on renting my property. Spencer Munson himself and his team Annie, Maxine and Adam were always there to offer good advise and quick in finding the right tenants for my property. I highly recommend and will use them again in the future. 10/10...
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Oct 08,2015
Minithumbup
By:
Oct 08,2015
0 people found
this helpful
i have dealt with numbers of housing agency in last 6/7 years. by far Spencer Munson is the best. from the viewing to move in, everything has been so smooth that i was very surprised. not only very professional they are honest & good people. very happy customer :)...
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Sep 23,2015
Minithumbup
By:
Sep 23,2015
0 people found
this helpful
The service from Spencer Munson has been fantastic from start to finish. Annie was really helpful with setting up the viewing and all the paperwork which had to be sorted and then Maxine sorted the references and tenancy quickly. Both Annie and Maxine answered any questions quickly and explained everything we needed to know. I would completely recommend Spencer Munson for lettings as the customer service is perfect!...
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Comment on agent fees
Fees were reasonable and as much as expected
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Sep 08,2015
Minithumbup
By:
Sep 08,2015
0 people found
this helpful
Incredibly professional yet understanding. Took time to go through the details and explain things to me when I (a novice at flat shares) didn't even get the basics. The moving out process was effortless and very much taken care of for me. Many thanks to both of my main contacts Annie and Maxine who helped from start to finish xx...
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Aug 03,2015
Minithumbup
By:
Aug 03,2015
0 people found
this helpful
Really professional service. Annie arranged the view to the flat and Maxime was keeping me update of anything related with the property and answering my questions by email really quick. I would definitely recommend this state agency to everyone....
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Aug 02,2015
Minithumbup
By:
Aug 02,2015
0 people found
this helpful
The team at Spencer Munson were brilliant in getting everything sorted as smoothly as possible and were very understanding when I needed extra time to get hold of paperwork. I would certainly recommend them for anyone looking for excellent service....
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Jul 21,2015
Minithumbup
By:
Jul 21,2015
0 people found
this helpful
Very happy with the service provided by Spenser Munson and would definitely not only use them again but also recommend them to family & friends. The staff was instrumental in finding us our amazing flat further, they remained professional throughout, providing assistance where necessary to completion with excellent communication along the way....
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Jul 20,2015
Minithumbup
By:
Jul 20,2015
0 people found
this helpful
Annie and the team were ultra professional and were a pleasure to deal with. Quick responses in emergencies from Amanda too. Highly recommended and will definitely be using Spencer Munson again....
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Jul 16,2015
Minithumbup
By:
Jul 16,2015
0 people found
this helpful
My husband and I are very happy with Spencer Munson Lettings. We were desperately looking for a nice place to live at a reasonable price as all the other agencies offered us properties that didn't match our criteria. Finally we decided to visit Spencer Munson's office and we were served by Annie Munday who was extremely polite, correct and helpful, paid us all the attention that we needed and answered all our questions in an honest and open manner. Then we knew that this was our agency! They wor...
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Comment on agent fees
Fees seemed a bit high for us but we were really happy with their services.
Was this helpful? Yes
Jul 09,2015
Minithumbup
By:
Jul 09,2015
0 people found
this helpful
Annie helped us with the search, viewing the property a couple times, communicating with the landlord and completing the application. She was very polite, helpful and responsive....
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Jun 03,2015
Minithumbup
By:
Jun 03,2015
0 people found
this helpful
I found Maxine to be very helpful and knowledgable with great customer service skills. However, Annie Munday did not respond to many of my emails or phone calls. The price was incorrectly labeled on the advertisment. She didn't see to be very organised, wanted to shirk responsibility and the quality of service recieved from her was very poor. Hopefully she can be trained up to meet certain basic expectations....
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By: Spencer
Jun 03, 2015
View all comments (1)
Dear Sir/Madam I am extremely sorry you have not had a good experience from one of our negotiators. I would really like to talk to you about this. Please let me know a suitable time. Best regards I can be contacted on 020 8989 3331 Spencer Munson....
Apr 26,2015
Minithumbup
By:
Apr 26,2015
0 people found
this helpful
Excellent customer service, honesty and going extra mile to help customer understand what they buy were things I appreciated from Annie and her colleague in their office. Annie has gone over and above to try help me find property even calling other agents as I am staying in b&b in desperate need of somewhere to live. They are really doing well their job. Please keep up...
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Mar 16,2015
Minithumbup
By:
Mar 16,2015
0 people found
this helpful
A truly fantastic service from Spencer Munson lettings and sales. During our search we were kept fully updated with any suitable properties coming onto the market with viewings arranged almost immediately. The property we are now currently renting came onto the market and we were notified within hours with a viewing arranged for the first available time. A real necessity in the fast moving lettings market experienced in South Woodford/ Woodford. Annie has been brilliant throughout the whole e...
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Mar 03,2015
Minithumbup
By:
Mar 03,2015
0 people found
this helpful
We converted an office into a two bedroom flat and we excellent advice from start to finish of the project. Once the conversion was complete Spencer Munson's excellent service obtained a tenant for us within 3 days....
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Jan 16,2015
Minithumbup
By:
Jan 16,2015
0 people found
this helpful
Always found the professionalism, expertise, assistance, efficiency and friendly staff consistent throughout the many years we have let our property with Spencer Munson Lettings. Both the South Woodford & the Loughton offices continue to exceed our expectations - making renting out our property, even though we live abroad a far simpler process then we ever expected. Highly recommend. Thanks to all the staff Β°Γ…ΒΈΓ’β‚¬ΛœΓ‚ΒΒ°Γ…ΒΈΓ’β‚¬ΛœΓ‚Β...
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Nov 16,2014
Minithumbup
By:
Nov 16,2014
0 people found
this helpful
Excellent service. Prompt response to all my questions. The members of staff I dealt with were professional and friendly and made the process of letting relatively painless....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£148,000
  • Max: Β£600,000

Letting
  • Min: Β£0
  • Max: Β£148,000



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
10 0 34 0 2 0 4 0 1 0
Spencer Munson - no image available Spencer Munson
Director
11 reviews

About Spencer No description set View full profile
Amanda Barnett - no image available Amanda Barnett
Lettings Negotiator
6 reviews

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Danielle Brown - no image available Danielle Brown
Property Manager
3 reviews

About Danielle No description set View full profile
Annie Munday - no image available Annie Munday
Lettings Negotiator
29 reviews

About Annie No description set View full profile
Colin Imber - no image available Colin Imber
Lettings & Sales Negotiator
1 reviews

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Zoe Thornton - no image available Zoe Thornton
Lettings Administrator
1 reviews

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Michael Shellock - no image available Michael Shellock
Lettings & Sales Support
0 reviews

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Richard Stock - no image available Richard Stock
Financial Consultant
0 reviews

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Nigel Gladstein - no image available Nigel Gladstein
Property Management
0 reviews

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Maxine 	 Ramazan - no image available Maxine Ramazan
Lettings Administrator
14 reviews

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Michelle kirby - upload your photo Michelle kirby
1 reviews

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Charlotte  - upload your photo Charlotte
2 reviews

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Maxine Ramazan - upload your photo Maxine Ramazan
9 reviews

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Mark  - upload your photo Mark
1 reviews

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Anni Tucker - upload your photo Anni Tucker
16 reviews

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ADAM  - upload your photo ADAM
1 reviews

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Maxine Ramadan - upload your photo Maxine Ramadan
2 reviews

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