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    Amanda Barnett
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    Mark Deudney
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    Sarah Robertson
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    Mark Deudney
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    Anni Tucker
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    Becky Moore
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Spencer Munson Lettings & Sales

Spencer Munson Property Services Ltd 128 High Road, Loughton
Essex
IG10 4BE

020 8502 2222

Nov 24,2016
Minithumbup
By:
Nov 24,2016
Featured Review
0 people found
this helpful
We've had a pleasant experience with the agency. Very efficient in communication. Always very welcoming and done their best to get us what we wanted and the extras we asked for. The whole process has been very smooth; from viewing the property to scheduling a second appointment, to getting our keys. We can't fault them....
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Comment on agent fees
The agency fees are competitive.
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Nov 04,2016
Minithumbup
By:
Nov 04,2016
Featured Review
0 people found
this helpful
Team were fantastic,special mention for Sarah also, in putting together the transaction, dealing with all of the papers and communicating really clearly and quickly throughout. Thanks guys to all of you....
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Comment on agent fees
Seems reasonable - for the work involved.
Was this helpful? Yes
Sep 30,2016
Minithumbup
By:
Sep 30,2016
Featured Review
0 people found
this helpful
I always use Spencer Munson as they are very efficient, very amenable and always willing to go the extra mile. What's more, I have always had quality tenants from them. They are great value for money for the service you receive....
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Comment on agent fees
Great value for money
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Sep 09,2016
Minithumbup
By:
Sep 09,2016
Featured Review
0 people found
this helpful
Throughout my viewing and signing of documents plus hand over I received a very friendly and professional service. I have been very impressed with the service...
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Comment on agent fees
Good
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Sep 07,2016
Minithumbup
By:
Sep 07,2016
Featured Review
0 people found
this helpful
Throughout the whole process of buying our first property, Mark, Sarah and the whole team were incredibly supportive and helpful. No question was too insignificant. We were able to view the property on numerous occassions and Mark in particular was an invaluable link between our solicitor's and the vendors solicitor. Having first rented and now bought our first home through Spencer Munson we could not be happier and are so grateful for their personal approach from day one. We are now looking for...
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Jul 22,2016
Minithumbup
By:
Jul 22,2016
0 people found
this helpful
Our purchase was quite complicated but everyone at Spencer Munson were great to deal with every step of the way....
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Jun 28,2016
Minithumbup
By:
Jun 28,2016
0 people found
this helpful
We'd like to say a huge thank you to all the staff we've dealt with at spencer Munson over the last few months, specifically Becky, Sarah, Mark and Anni. Everyone has been incredibly efficient and helpful when helping us to find a property to rent and dealing with our requests and questions. The whole process has been as stress free as possibly and dealt with professionally. we appreciate the effort put in to find a suitable home for us....
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Comment on agent fees
The fees seem about average/slightly lower in comparison to most letting agents we dealt with
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May 24,2016
Minithumbup
By:
May 24,2016
0 people found
this helpful
Thank you so much for all your help with our move! Really appreciate everything you have done and you have made it so easy for us, what with the paper work, payments and collecting of documents and keys. You have all been so so helpful and it has helped massively take the stress off. A big thank you to Mark too who was emailing me out of hours on the weekend when we managed to get ourselves locked out! - really appreciate his help - promise it wont happen again! :)...
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Comment on agent fees
Good
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May 23,2016
Minithumbup
By:
May 23,2016
0 people found
this helpful
Very easy to work with. Gave me good feed back during the viewing process and tenant checking process. Look forward to using them again....
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Comment on agent fees
Very fair
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May 19,2016
Minithumbup
By:
May 19,2016
0 people found
this helpful
Just moved in on Monday! Very professional service & would recommend as agents... We are very impressed how thorough they are & would definitely use them as a landlord if buy in the area....
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May 12,2016
Minithumbup
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May 12,2016
0 people found
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Excellent communication throughout. Both Mark and Sarah worked hard to secure a buyer after our sale fell through unexpectedly and kept everything on track to meet a deadline for exchange. Very pleased....
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Apr 20,2016
Minithumbdown
By:
Apr 20,2016
0 people found
this helpful
Very polite and professional to begin with until something with the your flat or house goes wrong. Then no one has a clue. The landlords are favoured over thr tennent. Not all facts including the professional cleaning policy where not explained and all we got was an apology after we moved out....
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Apr 19,2016
Minithumbup
By:
Apr 19,2016
0 people found
this helpful
First class service from Spencer Munson in Loughton. Fast, efficient and very professional. Thank you all for making my move easy and straight forward....
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Comment on agent fees
Rates are reasonable and clearly stated.
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Mar 31,2016
Minithumbup
By:
Mar 31,2016
0 people found
this helpful
I have been provided very good letting advice from Spencer Munson and all of the staff are very helpful and professional Would definitely recommend Spencer Munson as a letting agent due to the professional approach of their staff and reasonable letting fees Very satisfied...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 19,2016
Minithumbup
By:
Mar 19,2016
0 people found
this helpful
Mark and Sarah handled my sale, were extremely professional and studious at every point along the process. Friendly, always contactable, honest and helpful along the way. All I can say is that I would recommend them to anyone....
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Comment on agent fees
Very competitively priced and great service
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Mar 08,2016
Minithumbup
By:
Mar 08,2016
0 people found
this helpful
We just exchanged contracts for a house that we bought through Spencer Munson. Mark was our contact and we are really impressed with the professionalism and assistance we received through out the process. Even after the sale was confirmed Mark always got back to us on email and phone whenever we needed assistance or feedback and went the extra mile to ensure that everything went smooth. Thank you very much Mark and Spencer Munson !!!!...
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Feb 29,2016
Minithumbup
By:
Feb 29,2016
0 people found
this helpful
As usual Spencers handled my letting professionally. The transition from one team, Property Management (Amanda) to the Letting Sales team (Sarah and Anni) from the previous tenant, redecoration and finding a new tenant was well done. All very helpful....
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Comment on agent fees
Usual level. You get what you pay for.
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Feb 29,2016
Minithumbup
By:
Feb 29,2016
0 people found
this helpful
Vey Good and knowledgeable staff,professional and friendly service I will definitely recommend the services of spencer Munson to friends and family Anni Tucker was really helpful and very professional Mark Deudney is a great manager and very cautious...
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Comment on agent fees
They were flexible to match other reputable agents fees in the area The fees are competitive
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Feb 23,2016
Minithumbup
By:
Feb 23,2016
0 people found
this helpful
Anni and Becky provided an excellent service and were always helpful and contactable. It made the process painless. Thank you....
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Comment on agent fees
Good
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Feb 17,2016
Minithumbup
By:
Feb 17,2016
0 people found
this helpful
Mark at Spencer Munson has just sold my flat for me. He was very pro-active in achieving the best possible price and kept me updated all the way through the process. I have worked with a number of different agents in the past but would highly recommend Spencer Munson to anyone. I also use them as a Landlord and they act with integrity and are honest and straightforward to deal with....
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Comment on agent fees
Good value, you get what you pay for so whilst some may be cheaper they provide a high quality service.
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Feb 17,2016
Minithumbup
By:
Feb 17,2016
0 people found
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Very efficient and professionnal staff. Becky and Anni have been very good and I am very happy to have dealt with them both . Very good service from Spencer Munson in Loughton which is far from being the case from all estate agents around. Keep the good work Thanks Charline...
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Feb 02,2016
Minithumbup
By:
Feb 02,2016
0 people found
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Mark was helpful from the start to finish. We sold the property quickly, within days at the asking price. He managed everyone's expectations. Thank you so much....
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Comment on agent fees
Good
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Jan 23,2016
Minithumbup
By:
Jan 23,2016
0 people found
this helpful
very helpful and very understanding also chasing broker and customer very politely given the complex procedure to meet deadline for seller and buyer meeting all expect ion Mark truly remarkable person on the whole...
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Comment on agent fees
REASONABLE
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Dec 29,2015
Minithumbup
By:
Dec 29,2015
0 people found
this helpful
Mark handled the sale of my mother's flat in an extremely professional and thoughtful way. He knew that my mother was very ill, so he did everything he could to assist me and I had complete confidence in him. I would recommend him to anyone who I knew was about to sell their property....
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Dec 02,2015
Minithumbup
By:
Dec 02,2015
0 people found
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I could not have contemplated better service. Suggested by my Solicitor, Spencer Munson presented their options for the sale of the house in a most professional way; including information as to what similar properties in the same area were fetching in a most appropriate manner. It is relevant to mention that one other agent felt it would suffice for just a brief letter and another nothing more than a telephone suggestion. I live some 50 miles away from the property and asked both my Solicitor an...
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Comment on agent fees
Re: 'Was the agent accurate with their valuation?' I asked for greater than their valuation and was 'lucky' enough to have this estimate accepted by the buyer.
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Nov 26,2015
Minithumbup
By:
Nov 26,2015
0 people found
this helpful
We have used Spencer Munson for both selling properties and letting out our flats. They are excellent, especially Mark. They always return your calls and keep you up-to-date with the progress of the sale/letting and give very good advice. Would always recommend them....
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Comment on agent fees
We thought that the fees were very fair.
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Nov 16,2015
Minithumbup
By:
Nov 16,2015
0 people found
this helpful
They were great, very helpful and made the process of buying my first property smooth and easy. They are good with communication, reply to emails in time and always call back....
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Oct 22,2015
Minithumbup
By:
Oct 22,2015
1 people found
this helpful
The property was let within a few days of the previous tenant giving notice to reduce any unlet time. I was advised of a fair rental price which was obtained with the first viewer....
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Oct 08,2015
Minithumbup
By:
Oct 08,2015
0 people found
this helpful
I am very impressed with the service I have received from all the staff at Spencer Munson, as I am abroad, they keep me well informed & right up to date with all that is going on & required at my property most efficiently....
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Sep 13,2015
Minithumbup
By:
Sep 13,2015
0 people found
this helpful
Mark is very good and prompt agent. All telephone calls and process were handled with him easily and effectively. Overall he and other staffs from both branches (Loughton & South Woodford) are very helpful and polite. I am very happy to give review for Spencer Munson Lettings & Sales....
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Comment on agent fees
I didn't pay anything. I bought the property.
Was this helpful? Yes
Sep 09,2015
Minithumbup
By:
Sep 09,2015
0 people found
this helpful
Both agents we worked with at Spencer Munson were professional, friendly, straight-talking and flexible with us throughout the buying process....
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Comment on agent fees
Fees seemed fairly standard compared to other agents.
Was this helpful? Yes
Aug 07,2015
Minithumbup
By:
Aug 07,2015
0 people found
this helpful
The Spencer Munson team - Mark, Sarah and Anni were extremely helpful in assisting with the right property for me and my son. I was new to the area and after a long spell of working overseas, their great teamwork and understanding made our finding and moving in quick and efficient. Always helpful and providing guidance, they made what could have been a long and arduous task, very smooth....
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Jul 16,2015
Minithumbup
By:
Jul 16,2015
0 people found
this helpful
Mark not only helped me let the property but also in the sale of the property after my mums death. I found him to be a delight to work with. He was very helpful and always friendly. My role was minimal and he's help and guidance through a very trying time for myself was outstanding....
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Comment on agent fees
I found the fees to be very competitive
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Jul 13,2015
Minithumbup
By:
Jul 13,2015
0 people found
this helpful
Extremely efficient and professional service. Both Annie and Maxine were very helpful and friendly throughout the process and made it a stress free experience!...
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Jul 10,2015
Minithumbup
By:
Jul 10,2015
0 people found
this helpful
they were very professional in their approach since it is my first time to let property. Mark Dudeney was very experienced and helpful . Anni tucker also was constantly inform me in every stage and helpful . The rest of staff specially James were great ....
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Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £179,000
  • Max: £2,100,000

Letting
  • Min: £0
  • Max: £2,100,000

NAEA ARLA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
15 0 16 4 13 0 9 0 1 0
Amanda Barnett - no image available Amanda Barnett
Lettings Negotiator
6 reviews

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Mark   Deudney - no image available Mark Deudney
Branch Manager
29 reviews

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Sarah Robertson - upload your photo Sarah Robertson
12 reviews

About Sarah No description set View full profile
Mark Deudney - upload your photo Mark Deudney
1 reviews

About Mark No description set View full profile
Anni Tucker - no image available Anni Tucker
Lettings Administrator
7 reviews

About Anni No description set View full profile
Becky Moore - upload your photo Becky Moore
7 reviews

About Becky No description set View full profile

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Last updated at 1:24 PM 02/02/2016 by Mark Deudney

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Last updated at 1:24 PM 02/02/2016 by Mark Deudney

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