Spencer James Residential
London, E16
4.8/5, 191 reviews
97% recommended
100% sales valuation accuracy
86% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction

Property Features

Spencer James Residential is an innovative firm of property advisors, specialising in all aspects of residential lettings, sales and acquisitions within prime central London. Operating from two central locations: Our City and Docklands office covers; the City, Wapping, Shad Thames, Docklands, Surrey Quays and North Greenwich and our West End ... show more Spencer James Residential is an innovative firm of property advisors, specialising in all aspects of residential lettings, sales and acquisitions within prime central London.

Operating from two central locations: Our City and Docklands office covers; the City, Wapping, Shad Thames, Docklands, Surrey Quays and North Greenwich and our West End office covers; Central and West London, Chelsea, Knightsbridge, Kensington, Notting Hill, Holland Park, Mayfair and Belgravia. .

By listening carefully to our applicants requirements we match them to quality properties: through our network of institutional and private clients we have an extensive portfolio of property consisting of luxury new developments, flats, pied-à-terre, loft apartments, and mews houses available either furnished or unfurnished, for both short and long term tenancies.

Our aim is to provide our clients with a competitive edge through our expertise and experience: institutional investors, landed estates and individual property owners come to us for a personal independent service aimed at maximising returns by attracting and retaining high calibre, reliable tenants.

Our reputation is built on achieving results.

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2024 allAgents People Awards


Latest Reviews

View all Reviews 191
19th Feb 2024
reviewed by 'Jasmine'
“RUN!!!!This is undeniably the WORST company to let a flat from in all of the UK. My experience from ......”
6th Nov 2023
reviewed by 'Ruby'
“Great proactive and personable service from Spencer James. They provided constant updates regularly and supported me throughout the entire process. ......”
6th Jun 2023
reviewed by 'Chris'
“I couldn't be more impressed with Andy Panteli's professionalism and dedication. Andy has always demonstrated that he exceeds all expectations. ......”
28th Dec 2022
reviewed by 'Rebecca'
“Amazing service! The staff are professional, easily accessible and dealt with any issues I had promptly. A special thanks to ......”
29th Nov 2022
reviewed by 'Libertina'
“The property and service we have received so far has been lovely. We get substantial responses to our emails. I ......”
26th Aug 2022
reviewed by 'Brooklyn'
“We were just browsing the shop window and Andy approached us, we asked about a duplex third and fourth floor ......”
Opening Hours
  • Monday: 09:00 - 18:30
  • Tuesday: 09:00 - 18:30
  • Wednesday: 09:00 - 18:30
  • Thursday: 09:00 - 18:30
  • Friday: 09:00 - 18:30
  • Saturday: 10:00 - 04:00
  • Sunday: Closed
Address

Spencer James Residential
8a Hartlepool Court
London
Greater London
E16 2RL
02074743636

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 86% £163,000 £582,500
Lettings 100% 99% £900 £2,650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
52 0 96 4 13 0 19 0 6 1
Areas covered
  • E16
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
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Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

London, E16
London, SW1W

“Quality Service!...”

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Jun 11,2018
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By: 'Elliot'
Jun 11,2018
0 people found
this helpful
Spencer James but more specifically, Ashleigh, was of great support during both the move-in and moving-out period. The service was friendly, helpful and accommodating at all times and I truly felt that Ashleigh put the needs of the tenants at the forefront. Would 100% recommend to ...
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Comment on agent fees
Standard London prices
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“Great service...”

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Jun 06,2018
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Andreas
By: 'Keni'
Jun 06,2018
0 people found
this helpful
The agent is very good. Especially Andreas, very knowledgeable about the whole area. Very nice and polite. Always ready to help out. Always there to sort out issues....
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Good
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“Brilliant service from Andy and Spencer James...”

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Jun 01,2018
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Andreas
By: 'Rita'
Jun 01,2018
1 people found
this helpful
Andy, our estate agent was very professionally, friendly and super helpful from showing us the flat, living there and vacating the flat. The process was done efficiently due to Andy's professionalism and helpfulness. He always went above and beyond to help and explained everything to ...
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Comment on agent fees
I think their fees are reasonable compared to other estate agents in the same area.
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“Brilliant...”

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Apr 30,2018
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Andreas
By: 'Yusuf'
Apr 30,2018
0 people found
this helpful
We viewed a few properties with Andy until we found the perfect one. He was brilliant with the whole moving in process and ensured everything went seamlessly. Andy was really helpful with helping us find the right flat in the exact area we wanted and ...
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Comment on agent fees
The fees were normal for London
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“Rental...”

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Apr 23,2018
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Andreas
By: 'JM'
Apr 23,2018
0 people found
this helpful
I have used Andy at Spencer James every time I have needed to let my property, and have always found him helpful, friendly, informative and able to obtain a good calibre of tenant....
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Comment on agent fees
Always competitive
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“Highly Recommend!!!...”

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Apr 20,2018
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Andreas
By: 'Raii'
Apr 20,2018
0 people found
this helpful
We were looking for a new flat and had viewed a few with Andy before he found us the perfect one. He was very professional yet approachable and guided us through the whole process efficiently. He definitely went above and beyond to help us with ...
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“Most helpful agent...”

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Apr 16,2018
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Andreas
By: 'Tina'
Apr 16,2018
0 people found
this helpful
Got the flat we were dreaming of thanks to Andy! He was really helpful throughout the process. There's a few stuff to change / fix and Andy is taking care of everything. Really recommend Spencer James Residential...
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“Refurb - Rent - Sale of property...”

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Apr 12,2018
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By: 'stel'
Apr 12,2018
0 people found
this helpful
Andy managed the refurbishment of my 2 bedroom flat with great professionalism. Within 1 month the property was fully refurbished with new carpets, kitchen, paint and furniture throughout which enabled me to rent it out for the maximum price ensuring I received a great ROI. A year ...
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Comment on agent fees
good
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“Only estate agent to use...”

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Apr 12,2018
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Andreas
By: 'Janine'
Apr 12,2018
1 people found
this helpful
Andy has provided over and above the level of service one would expect from any estate agent. Estate agents sometimes don't get good press and Andy was able to dispense the reservations I had. His professional advice with taking on new tenants was invaluable. For ...
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Comment on agent fees
Good, very competitive and worth paying for the service.
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“SJ...”

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Apr 12,2018
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Ashleigh
By: 'Yury'
Apr 12,2018
0 people found
this helpful
I first came across SJ in 2008 when they helped me to buy my first property. Since 2014 they have been managing 2 flats for me and I never had any issues with the agency. Andy is brilliant. He will go the extra mile to help you with ...
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Comment on agent fees
Very competitive
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“Andy support was immense during our stay in Canada water ......”

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Feb 15,2018
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Andreas
By: 'Karthikeyan'
Feb 15,2018
0 people found
this helpful
Andy support was immense during our stay in Canada water house for more than a year. Their service and maintenance are always at high notch. Best part is he is transparent and trust worthy in all our communication. When we are back in UK again ...
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Comment on agent fees
Nominal
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“We only had two days in London to find a ......”

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Jan 10,2018
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By: 'Charlotte'
Jan 10,2018
0 people found
this helpful
We only had two days in London to find a property after relocating from Manchester. Andy was very accommodating in arranging viewings at short notice. Any issues moving in were quickly resolved and the flat was redecorated at a high level. Andy even helped with ...
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Comment on agent fees
Fees average with competitors
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“If you are looking for an honest estate agent who ......”

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Dec 19,2017
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By: 'Sola'
Dec 19,2017
0 people found
this helpful
If you are looking for an honest estate agent who will pull out all the stops to ensure you get a good deal look no further than Andy. I've known Andy since 2011, he helped me get my first flat and was simply amazing. Fast forward 5 ...
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Comment on agent fees
The fees are fair
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“they are very attentive and helpful, I like to give 10 ......”

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Nov 19,2017
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By: 'Deivid'
Nov 19,2017
0 people found
this helpful
they are very attentive and helpful, I like to give 10 stars. thanks for everything from the visit to the house even in the resolutions of the small problems...
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Comment on agent fees
it is ok, good
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“When I decide to rent this house, I receive a ......”

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Nov 18,2017
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Andreas
By: 'Janet'
Nov 18,2017
0 people found
this helpful
When I decide to rent this house, I receive a professional service from Andy. He is very responsive, and also give me good advices all the time. Highly recommend. Thanks Andy...
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“Last September we were newcomers to London in urgent need ......”

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Oct 11,2017
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Ashleigh
By: 'Natali'
Oct 11,2017
0 people found
this helpful
Last September we were newcomers to London in urgent need of an apartment. I was lucky to meet Ashleigh. Due to her efficiency our moving in and all the related procedures were smooth and timely. The tenancy year passed quickly. And again we were lucky ...
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“Andy helped me quickly move into a house in Felixstowe ......”

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Sep 27,2017
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Andreas
By: 'Prasanna'
Sep 27,2017
1 people found
this helpful
Andy helped me quickly move into a house in Felixstowe court...the turn around time since I showed interest was just 3 days..he was very professional and responsive , even after the move in any issues were quickly resolved. Overall it has been a good experience...
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“Andy is very helpful and provides solutions immediately. As I ......”

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Sep 27,2017
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Andreas
By: 'Ethem'
Sep 27,2017
1 people found
this helpful
Andy is very helpful and provides solutions immediately. As I moved from abroad I asked him almost everything and he answered me with great patient. Thank you Andy....
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Comment on agent fees
good
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“Andreas has helped me to move in to new house ......”

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Sep 25,2017
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Andreas
By: 'Manjunath'
Sep 25,2017
1 people found
this helpful
Andreas has helped me to move in to new house in Fishguard. He is honest, efficient and truly responsive. a month back I was completely new to UK and was looking for property to rent. I had appointment with other agents in area and I ...
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“I have worked with Spencer James on rentals for the ......”

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Sep 14,2017
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Andreas
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Ashleigh
By: 'Above'
Sep 14,2017
1 people found
this helpful
I have worked with Spencer James on rentals for the last couple of years. Ashleigh and Andy have been wonderful..... - We inherited a bad tenant through property purchase at auction. Ashleigh helped us so much in dealings with the tenant and guiding us through ...
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Comment on agent fees
Competitive fees
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“Andy was great. Went above and beyond to make sure ......”

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Sep 06,2017
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By: 'Tim'
Sep 06,2017
1 people found
this helpful
Andy was great. Went above and beyond to make sure I was able to move in as quickly as I wanted. Definitely appreciate his efforts and will recommend!...
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“I've been renting through Spencer James over the past 9 years ......”

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Aug 29,2017
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Ashleigh
By: 'Allan'
Aug 29,2017
0 people found
this helpful
I've been renting through Spencer James over the past 9 years and can honestly say that it's by far the best and most professional company that I have ever come across in the lettings industry. I've dealt with Ashleigh for the past year and nothing is ...
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Good
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“Ashleigh was very helpful, friendly , professional and quick to respond ......”

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Aug 29,2017
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Ashleigh
By: 'Jane'
Aug 29,2017
0 people found
this helpful
Ashleigh was very helpful, friendly , professional and quick to respond to my emails during the process of securing my tenancy....
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“Andy helped us rent our house when we were in ......”

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Aug 24,2017
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Andreas
By: 'Rajendra'
Aug 24,2017
2 people found
this helpful
Andy helped us rent our house when we were in a difficult situation after using a rogue estate agency. He found good tenants quickly and was always there to discuss anything that needs attention. We were always informed of necessary details in a professional way ...
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“I know Andreas (and Spencer James) since 2009 when he helped ......”

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Aug 07,2017
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Andreas
By: 'Stavros'
Aug 07,2017
1 people found
this helpful
I know Andreas (and Spencer James) since 2009 when he helped me to buy my flat-He was very helpful and spend a lot of his time explaining me all about property( I'm from Greece) and from that time I'm always using the very professional services of ...
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Comment on agent fees
It could be better..
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“Andy in th most helpful agent I've ever met. His ......”

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Aug 04,2017
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Andreas
By: 'ALI'
Aug 04,2017
0 people found
this helpful
Andy in th most helpful agent I've ever met. His fast execution work made the deal easy and quick, he is the man of promise and do. happy to choose Spencer James, my best wishes for you in the future, and Andy, keep going you're ...
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Comment on agent fees
Good
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“Excellent service from Andy and Ashleigh whilst letting my property. ......”

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Aug 04,2017
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Ashleigh
By: 'Tess'
Aug 04,2017
0 people found
this helpful
Excellent service from Andy and Ashleigh whilst letting my property. Efficient, friendly, helpful and courteous. Great help, support and patience with me as it is the first property I have let and I had a thousand questions :-)...
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Comment on agent fees
Agent fees are fair
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“Andy handled the letting of the flat I have just ......”

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Aug 03,2017
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By: 'Frank'
Aug 03,2017
0 people found
this helpful
Andy handled the letting of the flat I have just moved into. Throughout the process he was helpful, professional and efficient. It is quite clear that he goes above and beyond the call, for both tenants and landlords alike and I would thoroughly recommend him....
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“Andy is the most responsive, straightforward and efficient, both in ......”

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Aug 03,2017
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By: 'Dennis'
Aug 03,2017
0 people found
this helpful
Andy is the most responsive, straightforward and efficient, both in time and cost, agent I've ever come across. I wish all the agent would be like him which would make our landlord life much easier.......
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Comment on agent fees
Good value for money.
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“I moved into Felixstowe Court with my flatmate in December 2016 ......”

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Aug 03,2017
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By: 'Shani'
Aug 03,2017
0 people found
this helpful
I moved into Felixstowe Court with my flatmate in December 2016 and Andy was very helpful in finding us this property. He has a very candid and approachable personality which has extended beyond placing us to even helping with some maintenance beyond the scope of the ...
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Staff picture Andreas
(129)
No image available Tom
(43)
No image available Ashleigh
(39)
No image available Tom
(4)

Vendor Fees

1.5% plus vat

Landlord Fees

12% plus vat

Tenant Fees

No fees set.
Last updated at 20/10/2022, 11:30 AM by James Bisset
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:30 AM 20/10/2022 by James Bisset

Awards won by Spencer James Residential, London E16 2RL



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