• Andreas Panteli
    Andreas Panteli
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    Ashleigh Carberry
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    Tom Murrell
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    Tom Cann
Spencer James Residential is an innovative firm of property advisors, specialising in all aspects of residential lettings, sales and acquisitions within prime central London. Operating from two central locations: Our City and Docklands office covers; the City, Wapping, Shad Thames, Docklands, Surrey Quays and North Greenwich and our West End office covers; Central and West London, Chelsea, Knightsbridge, Kensington, Notting Hill, Holland Park, Mayfair and Belgravia. . By listening carefully Read full description...to our applicants requirements we match them to quality properties: through our network of institutional and private clients we have an extensive portfolio of property consisting of luxury new developments, flats, pied-Γ -terre, loft apartments, and mews houses available either furnished or unfurnished, for both short and long term tenancies. Our aim is to provide our clients with a competitive edge through our expertise and experience: institutional investors, landed estates and individual property owners come to us for a personal independent service aimed at maximising returns by attracting and retaining high calibre, reliable tenants. Our reputation is built on achieving results.
Spencer James Residential

8a Hartlepool Court London
Greater London
E16 2RL

02074743636
May 23,2017
Minithumbup
Andreas Panteli
By:
May 23,2017
0 people found
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Fantastic service, great customer experience, especially from Andreas Panteli. He was super helpful and kept me up to date throughout entire process. A massive thanks to him for his hard work! JS Happy to recommend to anyone!...
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Knowing my circumstances I'm greatly appreciate how much he's done for me! Thanks a lot!
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Apr 02,2017
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Andreas Panteli
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Apr 02,2017
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Andy delivered an enthusiastic, professional, helpful and efficient service. A buyer was found extremely quickly for my home, the asking price was achieved and the sales process from start to finish was seamless. If you are looking to sell your property Andy is definitely the right Agent to use....
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ok.
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Mar 30,2017
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Andreas Panteli
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Mar 30,2017
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Andy was referred to me via the sales team at Spencer James. He was very responsive and professional and found us a tenant fairly quickly at the agreed price...
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Comment on agent fees
Agent's fees were reasonable
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Mar 27,2017
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Andreas Panteli
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Mar 27,2017
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I have a great experience with Andreas. I would like to give you all good feedback about his excellent service....
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Mar 27,2017
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Andreas Panteli
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Mar 27,2017
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I had a really great experience with Andreas Panteli letting manager. He's knowledge was very helpful to find my perfect flat. He is very kind and professional manager. I would definitely recommend to anyone, Spencer- James Residential Estate Agent....
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Comment on agent fees
Reasonable fees
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Mar 22,2017
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Andreas Panteli
Ashleigh Carberry
By:
Mar 22,2017
1 people found
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Andy helped me find my perfecf flat and managed the move in process very quickly and efficiently, and was responsive. Definitely recommend. Ashleigh has been extremely helpful since the move in and is also very responsive and friendly....
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Comment on agent fees
Normal
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Mar 21,2017
Minithumbup
Andreas Panteli
By:
Mar 21,2017
1 people found
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Andreas is a great agent and was extremely helpful throughout the whole process. He's extremely efficient and was able to ensure i moved in to the property within a matter of days. In addition, Andreas is very responsive to all emails/ texts/ calls and he's definitely an agent you can rely on. Thanks Andreas!...
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Comment on agent fees
Average
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Mar 08,2017
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Andreas Panteli
By:
Mar 08,2017
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I tried to rent my property for several weeks with another agent but I receiced very little interest. Within one week of instructing Andy, I have a tenant ! I'm so pleased with the speed, efficiency and professional manner in which he has handled my property. I would highly recommend Andy for property lets in The Docklands!...
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Comment on agent fees
Reasonable fees, all very transparent.
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Mar 08,2017
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Andreas Panteli
By:
Mar 08,2017
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Andy showed us a great flat in a beautiful area for a really good price which we ended up taking! Helped us out with understanding everything and made it a swift move....
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Comment on agent fees
Good
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Mar 06,2017
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Ashleigh Carberry
Andreas Panteli
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Mar 06,2017
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Andreas and Ashleigh have been terrific, hands-on managers. They're calm, thoroughly knowledgeable and a delight to deal with. I've had a very pleasant experience with them, and recommend both highly. Additionally, Ashleigh was the agent when I purchased the property - a role in which she also excelled....
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Comment on agent fees
Extremely reasonable.
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Jan 18,2017
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Tom Cann
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Jan 18,2017
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I am a first time buyer and have just completed my purchase through Tom Cann at Spencer James. Tom was very professional and helpful throughout and at no point applied 'sales pressure' which was a nice change since I had been dealing with Foxtons previously. Tom spent a lot of time handling my (probably very naive) queries and was a pleasure to deal with. I will be recommending him to anyone I know looking to buy in their area....
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Comment on agent fees
I was purchasing and so cannot comment on fees
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Aug 11,2016
Minithumbup
Ashleigh Carberry
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Aug 11,2016
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We have been tenants with Spencer James for the past 7 months and at all times they have gone above and beyond to meet our needs. Ashleigh has been a delight to deal with. So refreshing to speak to someone so efficient and upbeat who is great at getting things done quickly. Thank you Ashleigh for all your help!...
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Comment on agent fees
Totally normal market prices.
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May 25,2016
Minithumbup
Tom Murrell
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May 25,2016
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Tom is very helpful and explained all the pros and cons upfront. He is flexible and easy to do business with....
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May 04,2016
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Ashleigh Carberry
Tom Murrell
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May 04,2016
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I have been a Spencer James tenant for 5 years and I have experienced exceptional service throughout. The whole team past and present have been supportive and a pleasure to deal with. Thanks guys. Conor. Highly recommended....
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Apr 26,2016
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Tom Cann
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Apr 26,2016
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A big Thank you to you and all of your team members especially Tom to help me buying this house. Tom you was really very supportive, You was treating me not as a client but as a friend in the process of not only selling my Flat but also in process of finding new property. Without your help it would impossible for me to sell my Flat for such a high amount. After losing couple of buyers I was really very disappointed but you was the only person who was encouraging me and helping me right through...
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Comment on agent fees
Great, Excellent, Marvelous
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Apr 15,2016
Minithumbup
Ashleigh Carberry
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Apr 15,2016
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Originally dealt with Ashleigh during March 2015 viewing a property at Gallions Reach. Finally managed to purchase a property in Gallions Reach and Ashleigh was amazing throughout the whole process from purchase to managing the rental. Always keen and enthusiastic, responsive to calls and emails and great at dealing with issues (especially with the tenant). Would recommend Spencer James to anyone...
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Comment on agent fees
Good
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Apr 13,2016
Minithumbup
Ashleigh Carberry
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Apr 13,2016
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Ashley dealt with the sale of my flat with efficiency and diligence. She is a warm and personable character and helped make the process snag-free....
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Comment on agent fees
Very reasonable fees for the London area.
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Apr 11,2016
Minithumbup
Ashleigh Carberry
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Apr 11,2016
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Very good agent, Ashleigh is helpful, understanding and always trying to find a solution to any queries or problems you might have. I'm a tenant for years now and I've always been happy with her services and advices. Overall Spencer James is a really good agency and I would highly recommend it to anyone looking to rent/buy a property. Thank you everyone!...
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Comment on agent fees
Good
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Apr 07,2016
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Tom Cann
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Apr 07,2016
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Ours was a particularly stressful and protracted house sale which lasted an agonising 6 months. At every step, Tom Cann proved not only professional and innovative but a truly decent man. He gave invaluable advice throughout and handled some extremely tricky situations with tenant and buyer with empathy and diplomacy. He is incredibly gifted at what he does and a gem in a profession that gets a lot of bad press. We wouldn't hesitate to use Tom again and would recommend him and the team at Spenc...
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Comment on agent fees
Spencer James sold at a very fair rate.
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Jul 15,2015
Minithumbup
Ashleigh Carberry
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Jul 15,2015
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Excellent service from Ashleigh and everybody at Spencer James , this was the second time I have used them as a tenant and could not fault their service on both occasions....
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Jun 07,2015
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Tom Murrell
Ashleigh Carberry
By:
Jun 07,2015
1 people found
this helpful
My interactions with Spencer James were professional and highly competent. The process of selecting and arranging a place was smooth and efficient, and all followup interactions have also been quite pleasant. I would cheerfully do business with Spencer James again....
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May 18,2015
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Tom Murrell
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May 18,2015
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Tom looked after us as tenants very well. He explained clearly the process of securing the property and acted everything happened as he explained. I was particularly grateful that Tom was able to accommodate that fact that I was travelling a lot in the period coming up to the tenancy beginning and found practical ways of making that work with the requirements of signing contracts etc. I arrived on the day of the tenancy beginning straight from an overnight flight and Tom greeted us a coffee to s...
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May 10,2015
Minithumbup
Tom Murrell
Ashleigh Carberry
By:
May 10,2015
0 people found
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I recently moved into a property let by Spencer James. I found Tom Murrell to be very honest and pleasant to deal with, he really made it a stress free experience. I have also dealt with Ashleigh Carberry and Nicolla Britnell with queries along the way and have found them to be very helpful. To be honest I've found everyone I've dealt with at Spencer James to be both helpful and friendly. They would be the first agents I would use in the future to rent or buy and have recommended them to friends...
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Mar 05,2015
Minithumbup
Tom Murrell
By:
Mar 05,2015
0 people found
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I had the pleasure of having Tom Murrell @ Spencer James Residential in Docklands as the agent overseeing my letting for 3 years. He was very kind, honest and reliable. Tom not only looks out for the best interest of his client but also the tenant, which was well over and beyond his duty as an Estate Agent. I recommend Tom @ Spencer James Residential, you will never be disappointed and will be more than lucky to have him! From start to finish Many Thank You's Tom!...
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Feb 28,2015
Minithumbup
Ashleigh Carberry
Tom Murrell
By:
Feb 28,2015
0 people found
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Ashleigh assisted at every stage of the transaction and was particularly proactive when unexpected difficulties arose in relation to the properties plumbing. She liaised with both parties, the management company and various tradesmen in order to resolve the issues and kept us fully informed throughout. Without her very energetic and enthusiastic endeavour I am sure the process would have dragged on for many more weeks. Thank you Ashleigh and all at Spencer James who were so positive, friendly an...
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Jan 26,2015
Minithumbup
By:
Jan 26,2015
1 people found
this helpful
Simon Tizzard helped us in the summer of 2014 whilst we were looking for a property to buy around the Docklands area, (after 4 years looking), we finally found the 2 bedroom apartment of our dreams as first time buyers, but was outdone by a cash buyer at the last hurdle. Simon really took the time to get to know what we were looking for and kept his ears to the ground with upcoming sales and would be in touch with us on a regular basis. Simon was true to his word and found us an apartment in an...
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Dec 29,2014
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Ashleigh Carberry
By:
Dec 29,2014
1 people found
this helpful
I just wanted to say a big thank you to Simon and his team. It was a very good experience working with them and they certainly did go the extra mile for us. The fee we paid was worth every penny. We received updates on a weekly basis and every question was replied to immediately. We are more than happy to recommend Simon and his team and I would use them again. One of the best agents I have ever worked with....
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Comment on agent fees
Fees are fair and worth every penny.
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Nov 22,2014
Minithumbup
Ashleigh Carberry
By:
Nov 22,2014
1 people found
this helpful
Simon Tizzard is one of those agents with passion, dedication and exuberance, but also has the all important attribute that no other agent in my experience has ever had: accomplishment. We'll all had agents who promise lots up front but then fail to deliver once you've signed the contract, but not Simon. He valued at a good price, marketed in the right way and got the viewings and buyers we needed to get the sale done. An honourable mention must also go to Ashleigh in the office who was al...
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Comment on agent fees
The fee arrangement was great and when the buyer was squeezing us on the price then even offered to try and lower the fees a little to help us meet halfway - talk about putting their own skin in the game - brilliant.
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Oct 31,2014
Minithumbup
By:
Oct 31,2014
0 people found
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Simon went above and beyond helping us during the process. He smoothed relations and worked with both solicitors to move things forward. He offered valuable insight into the property and the management agent and advised us of what to do on day 1 with regards to obtaining parking permits. He was accommodating with viewings and very flexible - he also helped both us and the seller by removing excess rubbish left behind. He was also really friendly and open to questions and responded really prom...
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Oct 28,2014
Minithumbup
By:
Oct 28,2014
0 people found
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Simon helped us liaise with the seller. He was always reacting immediately to any issue that may have arrived on either end and responded promptly to every email, phone call or text message with great professionalism and personal warmth. This was very important as it was our first buy and we were uncertain about a lot of things. Simon helped make this daunting adventure feel safe. If you're looking to buy around the area we would highly recommend you ask to speak to Simon....
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Areas covered
  • E16
  • E6
  • E14
  • SE18
  • SE16
  • SE10
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 76% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£180,000
  • Max: Β£582,500

Letting
  • Min: Β£0
  • Max: Β£0

NAEA ARLA DPS SAGEagent Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
34 0 60 0 13 0 18 0 5 1
Andreas Panteli Andreas Panteli
Lettings Manager
77 reviews

About Andreas Working in the property industry since 2007 working in a number of areas and developments. During my time in the property industry I have dealt with re-sales, re-assignments of contracts, number of ne View full profile
Ashleigh Carberry - no image available Ashleigh Carberry
Sales & LettingÒ€ℒs Negotiator
30 reviews

About Ashleigh No description set View full profile
Tom Murrell - no image available Tom Murrell
Lettings Manager
44 reviews

About Tom No description set View full profile
Tom Cann - no image available Tom Cann
Sales Manager
3 reviews

About Tom No description set View full profile

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Fees

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Last updated at 11:05 AM 07/04/2016 by Thomas Cann

Complaints Procedure

No procedure set.
Last updated at 11:05 AM 07/04/2016 by Thomas Cann

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