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    James Bisset
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    Helen Hansom
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Spencer James Residential

35-37 Grosvenor Gardens London
Greater London
SW1W 0BS

0207 989 6000

Oct 04,2012
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Oct 04,2012
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We exchanged and completed within two weeks of viewing. A no nonsense style of doing business, straightforward and authentic, with none of the usual main agent sales patter and multiple viewings all lined up at the same time. Very thorough in following up enquiries with solicitors on each side, and created a good rapport between all parties (our agent even went to the town hall to assist with a query on one of the searches). The property came off the market immediately on acceptance of the offer...
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Oct 04,2012
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Oct 04,2012
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I am a first time buyer and Spencer has been great with us. He let us into the property as many time as we needed to take measures, check electrics, appliances. He even went to the Council and ask documents for us as the vendor was unable to go himself. Spencer is a very helpful and nice guy to deal with....
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Oct 04,2012
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Oct 04,2012
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Sold my apartment in tough market conditions but didn\'t give up and ultimately we got there. Had had it on with Foxtons for ages previously who made no effort and gave lousy advice re valuation, so switching to Spencer James was the right decision....
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Aug 24,2012
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Aug 24,2012
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An estate agent that stands out from the rest. Thoroughly recommend. A refreshing change from experience with other agents during our search, Spencer of Spencer James Residential made our flat purchase a pleasurable rather than a stressful experience. At no point did we ever feel pressurised; he took the time to provide us - unprompted - with all the information we needed to help us make the decision, and arranged visits promptly and at our convenience. He walked the line perfectly between ...
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Aug 14,2012
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Aug 14,2012
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Spencer is an enthusiastic and effective agent who was reliable and prompt in attending to my needs over a period of about ten years letting property and then finally selling the property. I highly recommend him and his company....
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Aug 06,2012
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Aug 06,2012
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A first class agent that responds fast and nothing is to much trouble all in all an agent that punches above its weight i have no hesitation in recommending them....
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Jul 29,2012
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Jul 29,2012
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Spencer James rented out my property for several years and then acted as my agent in the sale of it. Throughout my time with them they were always responsive and professional and the property was rarely empty for more than a week or two in between tenants. Similarly when it came to selling the property the studio flat market was in flux but Spencer managed to find a good reliable buyer and the sale went through without any problems....
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Jul 23,2012
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Jul 23,2012
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We have used Spencer James for many years and at all times have found that they offer excellent service -- great attention to detail -- are extremely responsive -- give very good advice -- are energetic in pursuit of a sale. Highly recommend....
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Jul 23,2012
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Jul 23,2012
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Top notch agent. Used Spencer James about a year ago to buy an apartment. When the deal was slowing up Spencer was great in keeping things moving along. Very professional and great service. Would not hesitate to recommend them and will almost certainly use them in the future....
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Jul 18,2012
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Jul 18,2012
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Spencer has helped me search for apartments in London on a number of occasions. He very quickly understood my requirements and worked diligently to ensure my requirements were met. He is always punctual when arranging viewings which I really appreciate. The quality of service provided has been first class from administration of tenancy agreements through to completeion of contracts and remuneration. The whole process has been trouble free on each occasion. I would not hesitate to use Spenc...
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Jul 17,2012
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Jul 17,2012
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We used Spencer James about three years ago to buy a luxury apartment in St James/Westminster, in central London. The company, and Spencer Todd in particular, were a pleasure to work with. As always there were challenges during the purchase but Spencer was always positive, realistic and had a very reassuring manner, his "leave it to me" words always resulted in progress and we were able to complete in only ten weeks. Perhaps the best recommendation is that now we are selling the apartm...
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Jul 17,2012
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Jul 17,2012
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Spencer James Residential have acted for me in both lettings and sales over a period of more than a decade. They are very flexible regarding meetings outside office hours, Always professional and above board, I have never had reason to complain. I like the fact that I always deal with the same person Spencer and he is very aware of what is happening in the market. This knowledge has made sure that my property is virtually always rented. I always get an answer to any questions very quickly, be it...
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Jul 16,2012
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Jul 16,2012
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I have bought a flat in SW1 through Spencer James Residential. From the first visit to the completion of the purchase, Spencer James have been very helpful and professional. They assisted with many visits, handled the negociation process really well and helped in the execution of the legal docs. I was really pleased with their services...
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Jul 16,2012
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Jul 16,2012
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I am writing to highly recommend the services of Spencer Todd of Spencer James Residential. In late January 2012, at very short notice, I had to find new accommodation in Central London. I received super help from Spencer Todd and was able to view a studio flat the same day (a Tuesday) I found the ad listed on his company\'s website. Within two days, I had decided to rent the flat and - with Spencer\'s help in another two days - I had all the necessary bank and employer checks completed and m...
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Jul 16,2012
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Jul 16,2012
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We bought a flat from Spencer, and that\'s usually not a relationship wi an estate agent which clients speak of very highly but in the case of Spencer he was straight forward and decent throughout the process and we felt we could trust him. After we bought the flat we decided to use his services to rent out another of our properties and he handled that extremely well, too. So it seems whether you are buying from Spencer or hiring him the experience is a good one! I would not hesitate to use Spen...
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Jul 14,2012
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Jul 14,2012
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I have now dealt with Spencer James Residential for a number of years. I my experience I have found them to excellent in my dealings with them. My contact within the organisation is Mr Spencer Todd and he has been extremely helpfull in his dealings with me. I am shortly going to be looking for further property to rent in the area and will not hesitate in contacting Spencer to help me find a place....
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Jul 14,2012
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Jul 14,2012
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He has managed our property for more than six years - all Aspects have been handled very efficiently....
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Jul 13,2012
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Jul 13,2012
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Thank you for Spencer once again for your excellent service, you do all the legwork and take the worry out of the landlords hands and allowing me to share within your serene, clean, and friendly home. Indeed, your hospitality is much to speak of positively. We would always recommend you as a letting agent and will be back to use you again in future....
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Jul 13,2012
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Jul 13,2012
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Spencer James Residential acted as agents for the rental of my current home where I have been living very happily for the past 18 months. Spencer Todd, with whom I dealt directly, was very helpful and proactive in the process, pushing through the paperwork quickly and communicating with the landlord on my behalf to make the process as smooth as possible. This was particularly appreciated as my circumstances at the time I moved in were unusual and the terms of the shorthold agreement needed to re...
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Jul 13,2012
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Jul 13,2012
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I have been using the services of this agent for over 20 years and the fact that I still use them and only them to help me with the letting of my flat for these many years speaks volumes! They have consistently kept my flat rented with almost no vacancies except when it was time to renovate the flat. I highly recommend them....
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Jul 12,2012
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Jul 12,2012
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Excellent service - always quick to respond to any requests / inquiries / issues. Willing to negotiate at both ends to come to an agreement which suits both the landlord and tenant. Would highly recommend....
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Jul 12,2012
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Jul 12,2012
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I moved to London two years ago from New York and struggled a bit to find an apartment that had the amenities and newer features/ appliances I was used to. I met with Spencer Todd of Spencer James and the apartment he showed me was easily the best one I had come across in my search. I am now on my third year/ lease on the apartment and very happy with it. The iniital lease signing process and subsequent renewals have been very smooth and easy. Would highly recommend....
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Jul 12,2012
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Jul 12,2012
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Very helpful, willing to arrange multiple viewings as we considered alternatives. Efficient at pushing things through in terms of reaching agreement and exchange. He was also very knowledgeable about the building, and provided some assistance post completion....
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Jan 07,2012
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Jan 07,2012
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This agency is fantastic and its members are lovely, friendly and efficient. They truly understand your needs and try in all the way to satisfy your requirements. I had been in contact with them while I was looking for a flat to rent for my family and me. In this period I met many other agencies but none has the same level of attention to particular, attention to customer of Spencer James and above all Mrs Helen Hansom. She's superb: she's really helpful for potential tenants. She's really...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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