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    Laura Lucas
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    Hannah Wells
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197-201 High Street Hampton Hill
TW12 1NL

020 8783 0083

Mar 24,2017
Mar 24,2017
0 people found
this helpful
I was very happy with the service I received from Snellers in Hampton Hill. They made a potentially stressful process very easy and hassle free with their swift, professional manner. The lettings consultant, Hannah Wells, was particularly courteous and helpful....
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Comment on agent fees
The fees were not as much as I expected, nor were they as much as I'd been quoted from other agents.
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By: Asma
Mar 27, 2017
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Dear Nick, Thank you very much for your review regarding our Hampton Hill Office. Feedback is very important to us and we appreciate you taking time to post this review. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Asma Chughtai Customer Relations Manager ...
Sep 10,2015
Sep 10,2015
1 people found
this helpful
When I moved in, the entrance phone were broken. It took 10 months of constant chasing to get these cheapskates to agree the cost of replacing it though I reported it immediately. This involved them sending three separate electricians round - the first one they lost his report. Second one didn't have the right replacement handset when he turned up. I had a similar problem when the cheapo heater they had installed crapped out - an absolute nightmare and lengthy delays getting it sorted in the...
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What agent could do to change your mind?
Everything they did was shockingly mediocre. Everything would have to have been done differently
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Comment on agent fees
Scammy - but then all agents are these days
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By: Marilyn
Oct 29, 2015
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Hello, I am really sorry to hear that you have been unhappy with the service provided by our Snellers Hampton Hill branch, which is part of the Thamesview group. I am head of Customer Services and I wondered if I could be of any further assistance. If you could e-mail further details to me at customerservices@thamesview.co.uk, I can investigate the situation and try and resolve any outstanding issues for you. I look forward to hearing from you. Marilyn ...
Jan 18,2015
Jan 18,2015
4 people found
this helpful
Very bad customer service. Sarah shouted at me and abused me during the course of a negotiation when I was trying multiple illustrations. She made me feel as if I was inferior....
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By: A N
Jan 12, 2016
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Hi there, sorry to hear of the problems that you've all been having with snellers, been having problems with their property management team for 8 months now, everything from refuse, water pressure, leaking in the skylight, as with an nice statement, inventory problems, which still haven't been resolved!!! We got the same Someone will get back to you, but 8 mo the on, nothing, and we had to pay for inventory check, which was one of the biggest jokes I've ever been involved in! The biggest thing ...
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
33% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
  • Min: £800,000
  • Max: £800,000

  • Min: £0
  • Max: £0

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Laura Lucas - upload your photo Laura Lucas
1 reviews

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Hannah Wells - upload your photo Hannah Wells
1 reviews

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