Shirley Solihull, Solihull, B90
5/5, 677 reviews
99% recommended
96% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.Why ... show more Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.

Why Smart Homes in Shirley?
This property firm was established in 1998. Since then we expanded to two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.

All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.

Solihull area guide
This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.

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2020 Estate & Letting Agent Awards


Opening Hours
Address

Smart Homes
316 Stratford Road
Shirley,Solihull
West Midlands
B90 3DN
0121 744 4144

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £26,000 £26,995,000
Lettings 100% 99% £450 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
51 0 27 1 390 4 184 3 16 1
Areas covered
  • B90
  • B14
  • B28
  • B13
  • B91
  • B47
  • B92
  • B93
  • B94
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA NALS TPOS Sales TPOS Lettings DPS TDS SAGEagent
Latest Properties

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“Great selling experience with Smart Homes...”

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Feb 19,2020
Minithumbup
Helen
By: 'Karen Corbett'
Feb 19,2020
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Great selling experience with Smart Homes, from beginning to end they kept us fully informed and kept things moving forward. They are professional, efficient and friendly and I wouldn't hesitate to recommend them and use them again....
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“No complaints...”

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Feb 19,2020
Minithumbup
Helen
By: 'Chris Wall'
Feb 19,2020
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We have been using Smart Homes for a number of years given they have managed letting an apartment we have in Shirley, Solihull but latterly for the sale of an elderly relatives property. From the valuation provided by Jamie Smart, right through the sales process ...
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“The level of effort and hard work from Helen ......”

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Feb 17,2020
Minithumbup
Helen
By: 'James Morgan'
Feb 17,2020
0 people found
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The level of effort and hard work from Helen was exceptional from start to finish. It means the world when you can have absolute faith in someone, when Helen says she’ll do something or phone you back, she does...every time. Selling a house ...
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“Excellent service...”

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Feb 15,2020
Minithumbup
Gin
Russell
By: 'Anna Newboult'
Feb 15,2020
0 people found
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Smart Homes kept me informed every step of the way of selling the house. Excellent service and I would use them again to sell a property....
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“We were dreading the whole buying and selling......”

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Feb 13,2020
Minithumbup
Helen
By: 'Julie Paul'
Feb 13,2020
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We were dreading the whole buying and selling process but it couldn’t have gone more smoothly and was pretty much stress free. We sold our house in 4 weeks with Smart Homes despite a slow market and they kept us informed throughout with weekly updates. ...
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“Excellent service on both our sale and purcha......”

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Feb 12,2020
Minithumbup
Helen
By: 'Katie Brough'
Feb 12,2020
0 people found
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Excellent service on both our sale and purchase Kept up to date and answered questions promptly Special thanks to Helen at Shirley branch for all her hard work...
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“Excellent! My house was sold in 5 days. Very ......”

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Feb 09,2020
Minithumbup
Jamie Smart
Helen
By: 'Eve Mccann'
Feb 09,2020
0 people found
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Excellent! My house was sold in 5 days. Very helpful and friendly staff that made everything so easy for me. Would 100% recommend....
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“Thanks...”

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Feb 07,2020
Minithumbdown
Simon
Laurentia
By: 'Mohammed Saleh Binafif'
Feb 07,2020
0 people found
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I would like to thank them for their cooperation with me. Very friendly staff members and do their best to help...
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“Fantastic service by Smart Home on securing our first home...”

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Feb 03,2020
Minithumbup
Helen
By: 'Bharath Kumar Kanniappan'
Feb 03,2020
0 people found
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We have recently purchased our first home with the help of smart homes. I would say they have done an excellent job from the day one. Everytime I phone them, they answered with full responsible and accountabiliyy thorought the process. I have also used the ...
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“Very professional through the whole process...”

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Feb 02,2020
Minithumbup
Simon
Gin
By: 'Heather Hill'
Feb 02,2020
0 people found
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Very professional through the whole process and importantly kept in contact and gave regular updates. Nothing was too much trouble and every time we had a question they would get back to us quickly with an answer....
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“Friendly and professional staff....”

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Jan 31,2020
Minithumbup
Helen
By: 'Lakhbinder'
Jan 31,2020
0 people found
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Friendly and professional staff provide an excellent customer service. As a buyer, I was kept updated throughout the whole process....
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“Very professional...”

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Jan 31,2020
Minithumbup
Helen
Jamie Smart
By: 'Kale'
Jan 31,2020
0 people found
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A huge thank you to Smart Homes for selling my house over the busy christmas period. They kept me up to date with the process of my house sale and made it an easy sale. I will be passing on my recommendations to others. Once ...
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“Second time using Smart Homes, Jamie & Helen ......”

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Jan 30,2020
Minithumbup
Helen
Jamie Smart
By: 'Emma simons'
Jan 30,2020
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Second time using Smart Homes, Jamie & Helen still as professional and friendly as they had been previously. Had experience with other agents in the area over the years and have always found the service at Smart Homes excels their competition. Good luck for the future....
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“Delighted transaction...”

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Jan 29,2020
Minithumbup
Simon
By: 'MemoYk'
Jan 29,2020
0 people found
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We wish to say thank you for the brilliant service that the company has done in selling and keeping me informed of what has been occured. I've used this company in selling my mother's property and went back to sell both my daughters and my ...
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“Above and Beyond......”

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Jan 29,2020
Minithumbup
Gin
By: 'Emma Coley'
Jan 29,2020
0 people found
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Smart Homes were the agency I brought my new home through. To say I am pleased with their services is an understatement they were amazing. Not only were they brilliant with keeping me updated with news they also were so much better then the estate ...
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“Well done Smart Homes...”

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Jan 28,2020
Minithumbup
By: 'Christine'
Jan 28,2020
0 people found
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Smart Homes were very good at arranging viewings. The sales progression team were excellent during the long period between sale agreed and exchange of contract, considering exchange and completion were only two days apart. Special thanks to Helen who kept us informed of progress with ...
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“We were buying and selling through Smart Home......”

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Jan 22,2020
Minithumbup
Gin
By: 'Charlie Teall'
Jan 22,2020
0 people found
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We were buying and selling through Smart Homes at the same time. Our purchasers’ solicitor caused the process to become difficult but Gin Kaur made the whole thing a lot easier. She is a credit to the company and would definitely use them again....
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“This was my first experiance with smart homes......”

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Jan 15,2020
Minithumbup
By: 'S N Begum'
Jan 15,2020
0 people found
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This was my first experiance with smart homes by far the best experaince I have had i have veiwed a couple of houses with them and I can say they were fantastic the best experaince that we have had. They customer service team were fantastic ...
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“Great service...”

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Jan 13,2020
Minithumbdown
Helen
By: 'Stephanie Gregan'
Jan 13,2020
0 people found
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We were really impressed with Smart Homes’ service and professionalism. Helen in particular was extremely helpful following up every week on the sale of our house and our purchase. She went above and beyond to try and rectify any issues, and was constantly liaising with ...
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“Simon possesses a very professional attitude ......”

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Jan 13,2020
Minithumbup
Simon
By: 'Glen Reece'
Jan 13,2020
0 people found
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Simon possesses a very professional attitude and offered excellent advice to enable me to make the correct decisions in what can be a mine field when selling a house. Simon was always on hand to not only oversee the viewings but to offer straight talking ...
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“A smooth service all the way from the first m......”

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Jan 11,2020
Minithumbup
Helen
Russell
By: 'David carney'
Jan 11,2020
0 people found
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A smooth service all the way from the first meeting through to completion. Weekly communications from the team. Highly recommended....
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“Cannot praise the staff enough and all the he......”

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Jan 10,2020
Minithumbup
Helen
Louise
By: 'Michael hegarty'
Jan 10,2020
0 people found
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Cannot praise the staff enough and all the help we received from Helen and Louise we cannot thank them enough....
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“We sold our property through smart homes. If ......”

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Jan 07,2020
Minithumbup
Helen
Russell
By: 'Ben Seymour'
Jan 07,2020
0 people found
this helpful
We sold our property through smart homes. If it wasn’t for Helen working so hard and knowing what she was doing so well. I’m sure our onward purchase would of dragged on for months longer. Can’t fault them. And would definitely use ...
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“I used Smart Homes to purchase a flat and wou......”

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Jan 04,2020
Minithumbup
Helen
Joshua
By: 'Jacob Kordan'
Jan 04,2020
0 people found
this helpful
I used Smart Homes to purchase a flat and would 100% use them again. They were fantastic during the whole process and kept me fully informed throughout. Helen was a joy to work with and really went the extra mile to help me and ensure everything ...
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“Absolutely Excellent Service...”

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Dec 30,2019
Minithumbdown
Helen
By: 'Sylvia and Graham'
Dec 30,2019
0 people found
this helpful
No-one had a poorer opinion of estate agents than we did. Then we found Smart Homes in Shirley. We sold and bought our new property with them. They were always efficient, professional and friendly. They kept us up-to-date at all times, supported us when it ...
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“Highly Recommend...”

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Dec 27,2019
Minithumbup
By: 'Gerry Smith'
Dec 27,2019
0 people found
this helpful
Smart Homes were professional and helpful throughout the selling process of my property. The After Sales Team were superb. Helen was in touch every week with an update and immediately with any issues that had arisen. I cannot thank her enough for her support through ...
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“My whole experience from start to finish was ......”

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Dec 19,2019
Minithumbup
Helen
By: 'Janett Reynolds'
Dec 19,2019
0 people found
this helpful
My whole experience from start to finish was without doubt exceptional. Even a major hick up after the agreed sale had occurred every part of the process was very professionally completed and I was never in doubt of how my sale was proceeding. I am ...
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“From start to completion Smart Homes were fab......”

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Dec 18,2019
Minithumbup
Russell
By: 'Amy Gibson'
Dec 18,2019
0 people found
this helpful
From start to completion Smart Homes were fabulous. It wasn’t the easiest of sales but the team were so supportive and really helped me get a great price for my property and kept me going when it was difficult. Jackie was excellent. I would ...
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“This estate agents is fantastic. Demi and jos......”

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Dec 18,2019
Minithumbup
Joshua
By: 'Asia Choudhary'
Dec 18,2019
0 people found
this helpful
This estate agents is fantastic. Demi and josh kept us informed throughout the process. The weekly calls helped us keep updated and no questions were to much trouble. The other staff were very professional and friendly whenever we visited the office. I would 100% recommend smart ...
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“Smart Homes- excellent customer service...”

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Dec 17,2019
Minithumbup
Laurentia
By: 'Nicola Palmer'
Dec 17,2019
0 people found
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Excellent service throughout the sale of my property, regular feedback which was most appreciated and easy to contact at any time...
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Staff picture Helen
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Staff picture Jamie Smart
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. The initial point of contact for all complaints is either Emma Daffurn (sales) or Mark Farebrother (lettings) who can be contacted at the branch. The complainant should be provided with their full name, address and contact details.
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Last updated at 9:56 AM 02/10/2017 by emma daffurn

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Branch - Shirley Solihull, Solihull, B90