• Helen Sizer
    Helen Sizer
  • Jamie Smart
    Jamie Smart
  • Emma Daffurn
    Emma Daffurn
  • Joshua Field NEAEA
    Joshua Field NEAEA
  • Sarah Jenkins
    Sarah Jenkins
  • Senka Dragicevic
    Senka Dragicevic
  • Stephanie Johnston
    Stephanie Johnston
  • Jenny Collett
    Jenny Collett
  • Tracey Roberts
    Tracey Roberts
  • Jackie Jenkins
    Jackie Jenkins
  • Kelly Wright
    Kelly Wright
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    Louise Lewis
  • David McLoughlin
    David McLoughlin
  • Mark Farebrother
    Mark Farebrother
  • Jo Egan
    Jo Egan
  • claim your profile
    Sharon Mooney
  • Alan
    Alan
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    Catherine
  • Louise Lane
    Louise Lane
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    Sharon Mooney
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    Jo Egan
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    Gemma
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    karen
No description for branch.
Smart Homes

Ground Floor,16 Lock House Dickens Heath, Solihull
West Midlands
B90 1UD

0121 744 4144
www.smart-homes.co.uk

Properties for Sale
Properties to Rent

“ Excellent Service... ”

May 21,2018
Minithumbup
By: 'Sam'
May 21,2018
0 people found
this helpful
The agents were very helpful and quick to find appropriate tenants for the property. As I am out of the country, I relied on them for all checks and am happy with their services....
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Comment on agent fees
Good
Was this helpful? Yes

“ Excellent service... ”

May 14,2018
Minithumbup
Jo Egan
By: 'Emma C Measey'
May 14,2018
0 people found
this helpful
Jo has been very efficient and easy to deal with and very helpful in all of my interactions and is also Polite and friendly...
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Comment on agent fees
Fees are reasonable and you get good service with it.
Was this helpful? Yes

“ Excellent customer service... ”

May 09,2018
Minithumbup
Senka Dragicevic
By: 'Sarah'
May 09,2018
0 people found
this helpful
This is my second year I've used Senka. She managed to get our property rented within a few days of going on the market. She is always very efficient and gets back to me promptly should I have any queries....
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Comment on agent fees
Good, the going rate.
Was this helpful? Yes

“ Great service... ”

May 05,2018
Minithumbup
karen
By: 'karen'
May 05,2018
0 people found
this helpful
Great estate agent, found them very helpful and professional! All the staff I spoke to were very friendly , if I move again I would definitely use them ....
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Was this helpful? Yes

“ fantastic service... ”

Apr 30,2018
Minithumbup
Senka Dragicevic
By: 'jenny dawe Central Relocation Services'
Apr 30,2018
0 people found
this helpful
this rental agency is very professional and with great attention to detail. I would have no hesitation in using them again in the near future...
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“ Good service... ”

Apr 30,2018
Minithumbup
Jo Egan
By: 'LM'
Apr 30,2018
0 people found
this helpful
Jo has been our connection with smart homes for years and is always polite and professional. She replies quickly to emails and gets things sorted!...
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Was this helpful? Yes

“ fantastic service... ”

Apr 30,2018
Minithumbup
Senka Dragicevic
By: 'jenny dawe Central Relocation Services'
Apr 30,2018
0 people found
this helpful
this rental agency is very professional and with great attention to detail. I would have no hesitation in using them again in the near future...
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Was this helpful? Yes

“ I lived at my property for 5 years and always found then helpful.... ”

Apr 30,2018
Minithumbup
Senka Dragicevic
Jo Egan
By: 'Lou'
Apr 30,2018
0 people found
this helpful
I came to solihul 5 years ago and had to find somewhere to live, Senka was most helpful and found a place I absolutely adored. Jo has managed the property I rent when I was told that my landlord was selling, devastation hit me. Not long ...
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Comment on agent fees
They are a little expensive, however nothing really to compare with.
Was this helpful? Yes

“ Excellent service... ”

Apr 28,2018
Minithumbup
Senka Dragicevic
By: 'Dominique'
Apr 28,2018
0 people found
this helpful
We have been very happy with the service provided by Smart homes and especially with Senka Dragicevic's professionalism. She is very nice, friendly and dynamic. I definitely recommend Smart Homes....
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Was this helpful? Yes

“ Best agents in Solihull... ”

Apr 28,2018
Minithumbup
Senka Dragicevic
Alan
By: 'Mr Singh'
Apr 28,2018
0 people found
this helpful
Senka and Alan at smart-homes were superb in finding me tenants in no time at all. Highly recommended. Quality service....
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Comment on agent fees
Very reasonable
Was this helpful? Yes

“ Just excellent, professional service throughout.... ”

Apr 27,2018
Minithumbup
Senka Dragicevic
Kelly Wright
By: 'Anthony Landlord'
Apr 27,2018
0 people found
this helpful
Smart Homes delivered an excellent, professional service and kept me informed at all times with confident and accurate market expectations, legal obligations and simple, general help and advice. Senka in particular was superb....
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“ Seamless Re-Let... ”

Apr 27,2018
Minithumbup
Senka Dragicevic
By: 'Sally Leese'
Apr 27,2018
0 people found
this helpful
Senka recently handled the re-letting of our Annex. The whole process was seamless, securing an ideal tenant in record time, with no void period. I wouldn't hesitate to recommend Senka or Smart Homes to handle your letting requirements....
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“ Couldn't have asked for more... ”

Apr 26,2018
Minithumbup
Senka Dragicevic
By: 'Renting1'
Apr 26,2018
0 people found
this helpful
Senka was so helpful when I decided to rent my flat. She was really re-assuring and gave me confidence to go ahead and rent out. Whenever I contacted her via email or phone call she always responded as quickly as she possibly could, nothing was ...
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Comment on agent fees
Fees are high for the service received during the rental period. Email response is very slow and not particularly helpful staff.
Was this helpful? Yes

“ Stress free!... ”

Apr 26,2018
Minithumbup
Senka Dragicevic
By: 'Sue'
Apr 26,2018
0 people found
this helpful
Glad we chose Smart Homes out of the many quotes we received. Senka was more than helpful and has made our experience as first time landlords easier than we thought....
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Comment on agent fees
Realistic in comparison to other agents
Was this helpful? Yes

“ Great proffesionalism and helpful.... ”

Apr 25,2018
Minithumbup
Senka Dragicevic
By: 'David Alvarez'
Apr 25,2018
0 people found
this helpful
She has been very helpful. She has showed us great professionalism and has been very close with our necesities. Thanks so much....
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Comment on agent fees
She is a great profesional and will help in everything as much as she can.
Was this helpful? Yes

“ Great customer service... ”

Apr 25,2018
Minithumbup
Jo Egan
By: 'Claire'
Apr 25,2018
0 people found
this helpful
Jo manages a property which I rent and any query I ever have she always goes above and beyond to help me sort the problem out. She is prompt with her response and normally manages to sort any problem out....
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Comment on agent fees
Good
Was this helpful? Yes

“ Friendly and proffesional... ”

Apr 24,2018
Minithumbup
By: 'Andypitt75'
Apr 24,2018
0 people found
this helpful
From the phone to the house meet and to the office, they were professional and made us feel welcome, we genuinely couldnt fault them....
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Comment on agent fees
Good compared to other agents
Was this helpful? Yes

“ Excellent friendly service.... ”

Apr 23,2018
Minithumbup
Senka Dragicevic
By: 'Elaine Byrne'
Apr 23,2018
0 people found
this helpful
Excellent friendly service throughout the entire process. Senka was very professional, polite and friendly and a pleasure to deal with. Would definitely recommend Smart Homes....
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Comment on agent fees
Competitive
Was this helpful? Yes

“ On top of property maintenance issues... ”

Apr 12,2018
Minithumbup
Jo Egan
By: 'Folake'
Apr 12,2018
0 people found
this helpful
Having moved to a new property I experienced some issues which I felt the agents should have been informed of before letting property out. Regardless smart homes responded to every query and their contractor are pleasant and go out of the way. Pleased with the ...
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“ 5 star service - landlord... ”

Apr 12,2018
Minithumbup
Senka Dragicevic
By: 'Hani Alrifai'
Apr 12,2018
0 people found
this helpful
Senka was a pleasure to deal with, she made the whole process easy and rented out my flat for a really good price. Would recommend Senka & Smart Homes to anyone seeking property management service....
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Was this helpful? Yes

“ E... ”

Apr 09,2018
Minithumbup
Senka Dragicevic
Alan
By: 'Garry wood'
Apr 09,2018
0 people found
this helpful
Been a landlord for over 40 years senka and Alan are way above any other lettings agents I have ever used polite professional good at what they do would highly recommend and most definitely use again all the best in the future Garry wood...
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Comment on agent fees
Good
Was this helpful? Yes

“ Senka is very professional, efficient and very friendly to work with.... ”

Apr 06,2018
Minithumbup
Senka Dragicevic
Alan
By: 'C Davis'
Apr 06,2018
0 people found
this helpful
Smart homes have found tenants for my property for the last 5 years and I have had no trouble with any of the tenants that they have found. It's great that they are so local and can help with local trade recommendations. I have communicated ...
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Was this helpful? Yes

“ Good Working Ethos... ”

Apr 05,2018
Minithumbup
Jo Egan
Alan
By: 'AA'
Apr 05,2018
0 people found
this helpful
Jo has made my life easy, with regular updates and 'can do' attitude. I find Jo very easy to deal with and very thorough. This also applies to all those I have dealt with within Smart Homes, including, Senka, Alan, Laura, Kelly, Tracey and Jenny ...
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Comment on agent fees
ok
Was this helpful? Yes

“ Professional... ”

Mar 28,2018
Minithumbup
Senka Dragicevic
By: 'Landlord'
Mar 28,2018
0 people found
this helpful
As a landlord I have had positive experiences with Smart Homes. They have always been professional and efficient and Senka in particular does a great job....
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Was this helpful? Yes

“ Fabulous... ”

Mar 27,2018
Minithumbup
By: 'Miss James'
Mar 27,2018
0 people found
this helpful
Jo is fantastic! She always responds to me straight away and is always professional and friendly! I couldn't ask for any more. I would 100% recommend....
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Was this helpful? Yes

“ Exceptionally good... ”

Mar 27,2018
Minithumbup
By: 'Hrushi'
Mar 27,2018
0 people found
this helpful
I would highly recommend this agent. Very helpful staff. Very prompt response for any sort of issues or need for repairs in the property during tenancy....
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Comment on agent fees
Fare
Was this helpful? Yes

“ Impressive Customer Service... ”

Mar 21,2018
Minithumbup
Kelly Wright
Sharon Mooney
By: 'Jellybean68'
Mar 21,2018
1 people found
this helpful
So glad I have used Smart Homes to manage my rentals, such a smooth transition from the previous agents and both Kelly and Sharon have been really helpful. They are a great team and I would highly recommend using them....
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Was this helpful? Yes
Mar 14,2018
Minithumbup
Senka Dragicevic
By: 'Tracey Monaghan & Andrew Shale'
Mar 14,2018
0 people found
this helpful
Senka was a true professional to work with. She helped us no end to secure a tenant for our rental property. She was quick to jump on our enquiry, get to the property, take pictures & make the ad live asap. She even went as ...
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Comment on agent fees
The service we received was fast, thorough, professional, consistent feedback & therefore the fee was fair & worth the quality service.
Was this helpful? Yes
Mar 09,2018
Minithumbup
Sharon Mooney
By: 'Nikki Richards'
Mar 09,2018
0 people found
this helpful
Sharon has continued to chase contractors and various people to resolve any queries or tasks. Also she has great people skills very approachable. Thank you....
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Comment on agent fees
N/a
Was this helpful? Yes
Mar 03,2018
Minithumbup
Jo Egan
By: 'Adam&Spiros'
Mar 03,2018
0 people found
this helpful
I can't thank Jo enough for the help she has given us whilst we've been Smart Homes tennants. It gives us great peace of mind to know she is there if anything goes wrong or we need help....
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
  • B90
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ152,000
  • Max: ยฃ217,000

Letting
  • Min: ยฃ0
  • Max: ยฃ152,000

NALS TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
61 2 29 1 3 0 1 0 5 0
Helen Sizer Helen Sizer
Office Manager
174 reviews

About Helen No description set View full profile
Jamie Smart Jamie Smart
Director
60 reviews

About Jamie No description set View full profile
Emma Daffurn Emma Daffurn
Instructions Manager
48 reviews

About Emma Emma possesses invaluable knowledge of the local area. This, together with her agency experience makes her an asset to Smart Homes Sales Team. View full profile
Joshua Field NEAEA Joshua Field NEAEA
Sales Negotiator
46 reviews

About Joshua No description set View full profile
Sarah Jenkins Sarah Jenkins
Lettings Director
6 reviews

About Sarah We have the strongest desire to improve the way that our industry and our branches operate. We feel our service and image are superior to any of our competitors, an award-winning formula that, for our View full profile
Senka Dragicevic Senka Dragicevic
Senior Lettings Negotiator
110 reviews

About Senka Senka has an enviable track record in sales and customer service. She will be more than happy to help you with any aspect of the lettings process. View full profile
Stephanie Johnston Stephanie Johnston
Administration Support
0 reviews

About Stephanie Stephanie provides an instrumental role in ensuring your property is displayed to its full potential. Your satisfaction is her end goal. View full profile
Jenny Collett Jenny Collett
Accounts Manager
0 reviews

About Jenny From experience in running her own successful lettings company, Jenny brings a wealth of knowledge and accuracy to the Property Management Team. View full profile
Tracey Roberts Tracey Roberts
Applications Co-ordinator
4 reviews

About Tracey Tracey is the longest serving member of staff having been with us since the outset. Originally in the sales team, she now successfully co-ordinates all the lettings applications. View full profile
Jackie Jenkins Jackie Jenkins
Contract Progressor
24 reviews

About Jackie With almost 20 years experience in the property industry, Jackieรƒยขรขโ€šยฌรขโ€žยขs attention to details ensures your most valuable asset is well looked after View full profile
Kelly Wright Kelly Wright
Property Manager
2 reviews

About Kelly Kelly has worked within the property industry for over six years and in that time has experienced every aspect of property maintenance. She relishes a challenge and always has our Clients best intere View full profile
Louise Lewis Louise Lewis
Mortgage Consultant
5 reviews

About Louise Louise has worked within the Financial Services Industry for over 15 years and brings with her a wealth of experience and expertise to smartmortgages. Louise will be happy to meet you at the office or View full profile
David McLoughlin David McLoughlin
david@smart-homes.co.uk
1 reviews

About David David has been working with Smart Homes for five years on a part time basis and we are extremely pleased that he has now joined the team full time. David brings with him a wealth of knowledge on the View full profile
Mark Farebrother Mark Farebrother
Senior Property Manager
0 reviews

About Mark Mark has worked in Estate Agency for over 21 years and, like Jo, joined Smart Homes in 2017 after working for a local competitor He is best placed to offer help and support to any Landlord or tenant View full profile
Jo Egan Jo Egan
Property Manager
17 reviews

About Jo Jo joined Smart Homes in 2017 after working for two years in the lettings industry for a local competitor. Joโ€™s organised and methodical approach means that clients are assured that they are in the View full profile
Sharon Mooney Sharon Mooney
Property Manager
3 reviews

About Sharon Sharon joined Smart Homes in 2016 and has proven herself to be a real asset to the team. As a Property Manager, Sharon is the first port of call for any Landlord looking for advice on their tenancies View full profile
Alan Alan
8 reviews

About Alan No description set View full profile
Catherine  - no image available Catherine
1 reviews

About Catherine No description set View full profile
Louise Lane Louise Lane
Sales Manager
5 reviews

About Louise No description set View full profile
Sharon Mooney - no image available Sharon Mooney
1 reviews

About Sharon No description set View full profile
Jo Egan - no image available Jo Egan
1 reviews

About Jo No description set View full profile
Gemma  - no image available Gemma
1 reviews

About Gemma No description set View full profile
karen  - no image available karen
1 reviews

About karen No description set View full profile

Fees

No fees set.
Last updated at 11:47 AM 12/12/2017 by Jo Egan

Complaints Procedure

No procedure set.
Last updated at 11:47 AM 12/12/2017 by Jo Egan

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Branch - Dickens Heath, Solihull, B90