Smart Homes - Dickens Heath, Solihull, B90

4.9/5 rating 173 reviews
97% recommend
  • 78% sales valuation accuracy
    • |
  • 100% sales fee satisfaction
  • 96% lettings valuation accuracy
  • 97% lettings fee satisfaction
  • Staff picture
    Helen
  • Staff picture
    Jamie Smart
  • Staff picture
    Emma
  • Staff picture
    Joshua
  • Staff picture
    Sarah Jenkins
  • Staff picture
    Senka
  • Staff picture
    Tracey
  • Staff picture
    Jackie
  • Staff picture
    Kelly
  • Staff picture
    Alan
  • Staff picture
    Gin
  • Staff picture
    Louise
  • Staff picture
    David
  • Staff picture
    Mark
  • Staff picture
    Jo
  • Staff picture
    Laura
  • Staff picture
    Laura
  • Staff picture
    Alex
  • Staff picture
    Eliie
  • Staff picture
    Martin
  • Staff picture
    Sonia
  • Staff picture
    Louise
  • Staff picture
    Anthony
  • Staff picture
    Laurentia
  • Staff picture
    Becky
No description for branch.
Smart Homes

Ground Floor,16 Lock House Dickens Heath, Solihull
West Midlands
B90 1UD

0121 744 4144
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Properties for Sale
Properties to Rent

Properties
  
Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 78% 100% £147,500 £217,000
Lettings 96% 97% £0 £152,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
97 2 51 3 9 0 4 0 6 1
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Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Areas covered
  • B90
Members of
NALS TPOS Sales TPOS Lettings TPOS TDS
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“No regrets...”

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Jul 03,2019
Minithumbup
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Senka
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Alan
By: 'Stuart Adams'
Jul 03,2019
0 people found
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Starting off as a new landlord can be daunting but this feeling was diminished immediately after meeting Senka and the Smart Homes team. I was offered an exceptional price for Smart Homes' fully managed property service. I have been assigned a Property Manager, Jo who ...
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“Good Service...”

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Jun 03,2019
Minithumbup
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Senka
By: 'Dinester'
Jun 03,2019
0 people found
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I found Senka to be consistently helpful and confidence inspiring from the moment I met her. She always responded instantly to my enquiries and I felt that she would find me a tenant suited to my property, as I didn't simply want my property filled, ...
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Comment on agent fees
I have opted initially for the fully managed service. The fees are reasonable compared to other agents, otherwise I doubt I'd have gone for this option.
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“First class service...”

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May 23,2019
Minithumbup
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Senka
By: 'Mark A'
May 23,2019
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Smart Homes and Senka have offered a great service. Had no tenant issues to date and they have been extremely helpful....
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Comment on agent fees
The fees are competitive although waiting to find out about the new tenant fee ban charges
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“Great service from kind people...”

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May 15,2019
Minithumbup
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Senka
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Kelly
By: 'Dimitrios Kanellopoulos'
May 15,2019
0 people found
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Smart homes is our agent for the place that we are letting now as well as the previous one. I had excellent communication both from the letting department (Senka D) as well as the property management (Kelly W). Very helpful and understanding. Only good things ...
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Comment on agent fees
From I hear from friends that are letting in the same area, SmartHome's fees are around the middle.
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“An absolute gem...”

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May 14,2019
Minithumbup
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Senka
By: 'DB & CM'
May 14,2019
0 people found
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We chose Smart Homes after a very unsatisfactory experience with the previous agent. Right from the moment we met Senka, we know we had found a winner! She's friendly, helpful, efficient, she knows her stuff and gave us great advice on how to improve our ...
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Comment on agent fees
Very fair
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“super star estate agent...”

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May 13,2019
Minithumbup
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Senka
By: 'Julie & Russ'
May 13,2019
0 people found
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Senka is always helpful ,informative ,friendly and brilliant at her job couldn't ask for more twice she has rented our houses out before it has even been advertised thank you senka we are over the moon...
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Comment on agent fees
Good
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“Customer Focused...”

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May 10,2019
Minithumbup
By: 'Dee'
May 10,2019
0 people found
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Jamie attended property the day after my initial contact and provided great advice focussed on my circumstances and property. Tennant found within 3 days! Senka and Laura have both been so helpful and attentive. The whole process from initial marketing to completion was swift and easy. ...
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Comment on agent fees
Extremely reasonable for the service I have received.
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“Excellent service...”

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May 07,2019
Minithumbup
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Emma
By: 'Kevin Insley'
May 07,2019
0 people found
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I would be very happy to recommend Smart-Homes in Dickens Heath. Received excellent service from the moment we put our property on the market. Prompt emails and phone calls to keep us updated with all developments....
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“excellent...”

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May 03,2019
Minithumbup
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Senka
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Laura
By: 'tony w'
May 03,2019
0 people found
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really been a pleasure and during a difficult time for her she still pulled out all the stops for us...
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“Professional service...”

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May 01,2019
Minithumbup
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Senka
By: 'Helen'
May 01,2019
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I am impressed with Senka's professionalism and efficiency in finding a tenant in a short time and arrange the move-in rapidly with all the procedures completed effectively....
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Comment on agent fees
Fees are not very competitive however.
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“Professional standard exhibited...”

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Apr 27,2019
Minithumbup
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Senka
By: 'Anon'
Apr 27,2019
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Excellent understanding of the rental market in and around the local area to help promote our property and secure long term tenants....
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Comment on agent fees
Reasonable fee structure
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“Top service...”

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Apr 26,2019
Minithumbup
By: 'Bas Javid'
Apr 26,2019
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Smart Homes provide a consistent, professional and customer focussed service. They look after the small detail so you don't have to. Always polite and nothing is too much. I've been with them as a landlord and as a vendor....
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Comment on agent fees
Fees are reasonable and competitive
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“House sale...”

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Apr 23,2019
Minithumbup
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Helen
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Louise
By: 'House sale'
Apr 23,2019
0 people found
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I would highly recommend Smart Homes to anyone selling a property. From the moment I met Louise she was extremely friendly and knew exactly what she was doing. She would contact me every week and provide and inform me on the sale progress. Once we'd ...
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Comment on agent fees
You get what you pay for.
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“Outstanding service...”

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Apr 17,2019
Minithumbup
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Jo
By: 'Melissa'
Apr 17,2019
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I have been letting with smart homes for several years now and Can honestly say the whole team are brilliant and they are all very helpful & approachable. Jo manages my apartment and I recently raised an issue regarding my boiler . Jo was very understanding of ...
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Comment on agent fees
Good
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“Rental Solihull...”

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Apr 08,2019
Minithumbup
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Senka
By: 'PDaws'
Apr 08,2019
0 people found
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Senka was friendly and extremely helpful and knwoledgeable throughout the process of renting the property. I was looking to move quite quickly and from the initial viewing to moving in took just over a week....
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“5 star - Senka and Alan...”

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Apr 03,2019
Minithumbup
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Senka
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Alan
By: 'SAM'
Apr 03,2019
0 people found
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They are so confident, helpful and professional. They both know the letting and management business generally and in Dickens Heath in particular!...
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Comment on agent fees
Good - fees are acceptable.
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“Enjoyable and swift purchase...”

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Apr 03,2019
Minithumbup
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Helen
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Emma
By: 'Richard K'
Apr 03,2019
0 people found
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Buying your first home is supposedly the most stressful period of your life? I definatly didn't feel that way with Helen managing my purchase. Constant reassurance with smiles and a can do attitude made this whole process stress free and made me feel incontrol from ...
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“Recent buyer experience...”

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Apr 03,2019
Minithumbup
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Helen
By: 'Sara'
Apr 03,2019
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Smart homes were great helping me buying my first property, especially Helen. She was always approachable, professional, happy to help and accommodating. Very pleased with the service. Thank you....
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“14 Norbury Grove...”

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Mar 29,2019
Minithumbup
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Senka
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Laura
By: 'J Morris'
Mar 29,2019
0 people found
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I was quite nervous about letting my home but both Senka and Laura were excellent, very professional and nothing was too much trouble. I felt very confident with the advice given to me and always felt that they had my best interests at heart. I ...
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Comment on agent fees
I didn't shop around as I had made up my mind to use Smarthomes so just accepted the fees.
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“Friendly efficient letting agents...”

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Feb 27,2019
Minithumbup
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Senka
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Laura
By: 'Sam'
Feb 27,2019
0 people found
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The team at Smarts really care about who they are representing. They are no nonsense, efficient, friendly and don't stop until a resolution is reached for any challenges met and a successful outcome achieved....
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Comment on agent fees
Fair
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“Attentive...”

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Feb 26,2019
Minithumbup
By: 'Lianne'
Feb 26,2019
0 people found
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Helen was brilliant, nothing was too much trouble and I felt she was fighting my corner and going above and beyond to ensure my move went ahead and went well. It feels like smart homes really care but hey are also very professional and competitive. ...
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Comment on agent fees
Good
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“Thank you...”

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Feb 14,2019
Minithumbup
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Senka
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Laura
By: 'Toyota'
Feb 14,2019
0 people found
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I came from Japan and I totally did familiar with the area and I did not have any idea how to find a flat. They kindly support to find furnished flat and I enjoyed UK life for 3 years. Thank you for everything....
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“Buy to Lets at Dickens Heath...”

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Feb 13,2019
Minithumbup
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Senka
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Alan
By: 'Adrian W'
Feb 13,2019
0 people found
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Always very positive and professional, we are very pleased with Senka's support and would recommend her and her support team on any lettings matters around the Dickens Heath area...
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Comment on agent fees
Fair
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“Letting...”

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Feb 13,2019
Minithumbup
By: 'Garry wood'
Feb 13,2019
0 people found
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Having used several agents over the years to let property's for me no one is in the same league as smart homes let in one day great job by all at smart homes Garry wood...
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Comment on agent fees
Fair
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“Best Letting Agency...”

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Feb 11,2019
Minithumbup
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Laura
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Senka
By: 'Linda R.'
Feb 11,2019
0 people found
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Best letting Agency by far. We found the property for rent through the Smart Homes. Senka has been really helpful through the application process, always there to answer all your queries. Ever since we moved in the service from Smart Homes has been amazing. Laura ...
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Comment on agent fees
Fees are good and acceptable.
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“Unresponsive...”

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Feb 06,2019
Minithumbdown
By: 'Yaska'
Feb 06,2019
0 people found
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Property Management requires a response to issues or queries raised. There is a near zero response rate to emails sent, leaving you in the dark about what is happening or even if something is being done....
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“Informative and helpful...”

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Jan 17,2019
Minithumbup
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Senka
By: 'Alex'
Jan 17,2019
0 people found
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I have been a Smarthomes customer for seven years. In recent years, Senka is always my first point of contact. She always keeps me update about the progress of the letting of my properties. Apart from her, every other staffs they I have come across ...
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Comment on agent fees
Agent’s fee is reasonable, no complain.
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“Another positive experience...”

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Jan 17,2019
Minithumbup
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Senka
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Alan
By: 'Dom Burke'
Jan 17,2019
0 people found
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An agent I have used more than once and very happy to use again and recommend. A polite, honest service that is well executed....
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Comment on agent fees
I have found the fees to be fare.
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“Full Management of Our Properties...”

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Jan 17,2019
Minithumbup
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Senka
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Laura
By: 'Callaghan Family'
Jan 17,2019
0 people found
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Whilst living overseas, Senka and the Smart Homes team have exceptionally managed our properties for a considerable number of years, always providing a professional and excellent service - providing us with full peace of mind at all times. The service provided is faultless, there are ...
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Comment on agent fees
The fees are extremely reasonable, and provide excellent value for money.
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“Very efficient and great communication....”

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Jan 14,2019
Minithumbup
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Senka
By: 'Miles'
Jan 14,2019
0 people found
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Having recently engaged Smarts following a disappointing experience elsewhere, we are really impressed by how keen Smart homes were to fill our tenancy. Fingers crossed all done in 10 days. Good advice, marketed at the right price and great follow up. This combined with excellent communication ...
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Comment on agent fees
Fair fes
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Staff picture Helen
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Staff picture Jamie Smart
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Staff picture Emma
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Staff picture Joshua
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Staff picture Sarah Jenkins
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Staff picture Senka
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Staff picture Tracey
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Staff picture Jackie
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Staff picture Kelly
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Staff picture Alan
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Staff picture Gin
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Staff picture Louise
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Staff picture David
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Staff picture Jo
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Staff picture Laura
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:47 AM 12/12/2017 by Jo Egan

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  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: 10:00 - 14:00

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Branch - Dickens Heath, Solihull, B90

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