• Helen Sizer
    Helen Sizer
  • Jamie Smart
    Jamie Smart
  • Emma Daffurn
    Emma Daffurn
  • Joshua Field NEAEA
    Joshua Field NEAEA
  • Sarah Jenkins
    Sarah Jenkins
  • Senka Dragicevic
    Senka Dragicevic
  • Stephanie Johnston
    Stephanie Johnston
  • Jenny Collett
    Jenny Collett
  • Tracey Roberts
    Tracey Roberts
  • Jackie Jenkins
    Jackie Jenkins
  • Kelly Wright
    Kelly Wright
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    Louise Lewis
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    David McLoughlin
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    Mark Farebrother
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    Jo Egan
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    Sharon Mooney
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    zenga
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    jo
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    Sharon Mooney
No description for branch.
Smart Homes

Ground Floor,16 Lock House Dickens Heath, Solihull
West Midlands
B90 1UD

0121 744 4144


Properties for sale
Properties for rent
Jan 16,2018
Minithumbdown
By: 'Aps'
Jan 16,2018
0 people found
this helpful
Senka helped us rent our property in Solihull. Senka came to our first meeting enthusiastic, friendly and well prepared. She proposed an efficient, smooth rental process, arranged photographs, gave us good advice . We are very pleased with Smart homes sales and rental team as they made our move easier....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 05,2018
Minithumbup
zenga
jo
By: 'paul hilliard'
Jan 05,2018
0 people found
this helpful
Would like to thank smart homes staff for being very helpful and efficient.they helped every step of the way in renting a property which we have never done before thankyou...
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Was this helpful? Yes
Jan 04,2018
Minithumbup
jo
By: 'HThrupp'
Jan 04,2018
0 people found
this helpful
Jo has always been very quick and efficient in regards to any of our requests/enquiries. We always get great service despite how busy she may be. She always seems to be able to get the resolutions we wish and we are very grateful for her help....
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Was this helpful? Yes
Jan 04,2018
Minithumbup
Senka Dragicevic
By: 'Karen'
Jan 04,2018
0 people found
this helpful
The service provided my Smart Homes and in particular Senka has been second to none and they would always be my first choice for letting a property...
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Was this helpful? Yes
Dec 23,2017
Minithumbup
Senka Dragicevic
By: 'Queens'
Dec 23,2017
0 people found
this helpful
Senka provided an excellent customer service with a friendly and professional approach, nothing was too much trouble, it's a pleasure to be able to deal with smart homes and all staff at Dickens Heath...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 23,2017
Minithumbup
Sharon Mooney
By: 'Myra'
Dec 23,2017
0 people found
this helpful
I have been renting from Smart Homes Dickens Heath for almost 2 years and I have received nothing but professional support and assistance from Sharon Mooney. She responds quickly to any query/request and finds a solution no matter what the issue is. It's always a pleasure dealing with Sharon. I always have peace of mind knowing that any issue I have in the property will be sorted out....
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Was this helpful? Yes
Dec 22,2017
Minithumbup
Jo Egan
By: 'Peter'
Dec 22,2017
0 people found
this helpful
I've always found Jo very easy to deal with. She listens to what you need, gives great advice and then just makes things happen. Really appreciate that she went the extra mile and gave up her own time to meet with us. Well done Jo....
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Comment on agent fees
Competitive
Was this helpful? Yes
Dec 21,2017
Minithumbup
By: 'Shirley1'
Dec 21,2017
0 people found
this helpful
Senka always replied quickly to any of my queries and I felt she was looking after me and my interests....
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Comment on agent fees
fair
Was this helpful? Yes
Dec 21,2017
Minithumbup
Senka Dragicevic
By: 'Neelam'
Dec 21,2017
0 people found
this helpful
Smart Homes have been amazingly professional and supportive in the last 2 years. A good team. always ready to help....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 21,2017
Minithumbup
Senka Dragicevic
By: 'Lichfield'
Dec 21,2017
0 people found
this helpful
A very professional service provided with lots of support & advice to landlord. Very Good communication between tenant/landlord/ Smart Homes...
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Comment on agent fees
In line with what I expected.
Was this helpful? Yes
Dec 15,2017
Minithumbup
Jo Egan
By: 'Ihab'
Dec 15,2017
0 people found
this helpful
Jo Egan from Smart Homes has been very patient with me during the advertising of my property last year. She has been very helpful in securing a tenancy for my property. Moreover once the tenant had moved in, Jo has been constantly liaising with me and the tenants to ensure that everything runs smoothly. There is no task to big for Jo. And most of all she manages to solve any issue where the tenant or landlord may not fully agree on. I would highly recommend Smart Homes and Jo Egan whether you a...
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Comment on agent fees
Good.
Was this helpful? Yes
Dec 12,2017
Minithumbup
Jo Egan
By: 'hpl'
Dec 12,2017
0 people found
this helpful
Jo is always very efficient and responsive in handling matters for my properties and ensures any issues raised by my tenants are dealt with quickly and professionally....
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Was this helpful? Yes
Dec 08,2017
Minithumbup
Jamie Smart
Helen Sizer
By: 'Andy Hales Director Zone Cee ltd'
Dec 08,2017
0 people found
this helpful
We use Smart homes for all of our lettings and sales of properties, we get first class service from all members of staff and have no hesitation of recommending them....
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Comment on agent fees
Fees are fare and reasonable
Was this helpful? Yes
Nov 16,2017
Minithumbup
Jo Egan
By: 'J Rowe'
Nov 16,2017
1 people found
this helpful
Since moving into the property Jo has been excellent at answering all of our questions and helping to resolve any issues quickly. She is very easy to speak with and is very professional....
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Was this helpful? Yes
Nov 15,2017
Minithumbup
Jo Egan
By: 'Holmes'
Nov 15,2017
1 people found
this helpful
I have been using Smart Homes as a letting agent for my 5 properties for a couple of years and I can not fault there support, high level of courtesy, consideration and professionalism at all times. Sarah and Jo in particular have gone up and beyond what I would have expected and in times where tenants were troublesome there high standard of awareness, knowledge of there industry and consideration to all parties have never let us down. I would recommend there services to anyone considering them a...
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Comment on agent fees
There fees are like for like to other agents but having been with other agents before Smarthomes you definitely get your moneyÒ€ℒs worth with them
Was this helpful? Yes
Nov 14,2017
Minithumbup
By: 'PEACE OF MIND'
Nov 14,2017
1 people found
this helpful
Thank you Senka and Alan at Smart Homes in finding a tenant for our 3 bedroom property. The staff were very professional, helpful and informative and kept us updated on viewings. I was very impressed with how thorough and consistent the staff were in getting us the right tenant....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 09,2017
Minithumbup
Senka Dragicevic
By: 'MissMWard'
Nov 09,2017
1 people found
this helpful
I only have positive things to say about Senka. She comes over as extremely knowledgeable, professional and helpful. She found a tenant for me in less than 5 days (from advert going live) that fitted my 'strict' requirements and the process from start to finish was brilliant. Senka managed my objections professionally and from a employer perspective, they are lucky to have her. I met with one other agent who was equally very nice, however, I felt that Senka's knowledge of the ...
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Comment on agent fees
Moderate
Was this helpful? Yes
Nov 07,2017
Minithumbup
Senka Dragicevic
By: 'HH'
Nov 07,2017
1 people found
this helpful
Professional and friendly advice, easy to contact and always very helpful. They had my property rented out within a week!...
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Comment on agent fees
The fees seem to be the going rate, I don't mind paying for good service.
Was this helpful? Yes
Nov 05,2017
Minithumbup
Senka Dragicevic
By: 'Jag'
Nov 05,2017
1 people found
this helpful
Senka has been a great help in finding and managing tenants. She has been very straightforward with any questions that I've had and dealt with any issues in a friendly, positive and professional manner....
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Was this helpful? Yes
Nov 04,2017
Minithumbup
Senka Dragicevic
By: 'HP'
Nov 04,2017
1 people found
this helpful
Excellent, five star service provided by Senka and subsequently by all the rental team. A very efficient, thorough and professional service. I felt extremely confident that I was leaving my property for rent in very capable hands....
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Comment on agent fees
Competitive and offering better value for money.
Was this helpful? Yes
Nov 04,2017
Minithumbup
Senka Dragicevic
By: 'ADRIAN W'
Nov 04,2017
1 people found
this helpful
Always professional and polite with a positive can-do attitude, Senka continues to offer a good service in and around Dickens Heath...
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Comment on agent fees
Fair
Was this helpful? Yes
Oct 24,2017
Minithumbup
Senka Dragicevic
Tracey Roberts
By: 'NC'
Oct 24,2017
1 people found
this helpful
Both members of staff are very helpful, thoughtful, kind, pleasant, enjoyable, either on the phone or in the branch, I will never forget when Senka phoned me up, when she should have been going home. I would also like to say how pleasant, thoughtful, helpful, kind, enjoyable Helen is at the Shirley Branch, same applies to all the staff at both branches....
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Comment on agent fees
Very good, very reasonable, very fair, excellent.
Was this helpful? Yes
Sep 19,2017
Minithumbup
Joshua Field NEAEA
Emma Daffurn
By: 'Josh Reeves'
Sep 19,2017
0 people found
this helpful
Both my parents and I have used Smart Homes to sell our property and as an investor who works with agents in South Wales and the Midlands I can honestly say that Smart Homes are the most efficient and customer-friendly agent I use. I'd highly recommend both selling and buying though Smart Homes and Jamie's team of knowledgeable, friendly staff are a pleasure to work with...
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Comment on agent fees
I chose to tier my fees to encourage a quicker sale but the standard fee is very reasonable
Was this helpful? Yes
Aug 31,2017
Minithumbup
Alan Johnson
Senka Dragicevic
By: 'David and Jeanette White'
Aug 31,2017
1 people found
this helpful
Senka and the whole Smart homes team have provided a 1st class service from our first viewing with Alan at the Jinney RIng through to us collecting the keys nothing has been to much trouble. A truly professional company providing a very personal service and Jamie even made the coffee for us on the day we signed for the keys....
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Comment on agent fees
Very reasonable fees
Was this helpful? Yes
Aug 29,2017
Minithumbup
Senka Dragicevic
By: 'Amj Sadiq'
Aug 29,2017
1 people found
this helpful
Excellent service received from Smart Homes (Senka) to find a tenant for my property. Within a week of contacting them, they had a suitable tenant in place to move in immediately....
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Comment on agent fees
Agent Fees average.
Was this helpful? Yes
Aug 29,2017
Minithumbup
Senka Dragicevic
By: 'Sam W'
Aug 29,2017
1 people found
this helpful
After looking extensively for a property within Dickens Heath I found one being marketed by Smart Homes. I contacted Senka and she booked an appointment to view the following day. The service was superb and as the property was already vacant she could get me moved in within 2 weeks of the first viewing. The check in process was quick and easy!...
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Was this helpful? Yes
Aug 26,2017
Minithumbup
Senka Dragicevic
By: 'K L Cornwood'
Aug 26,2017
1 people found
this helpful
In my experiance Smarts run a superb service,they are 100% on the ball all the time and by far the best estate agents I have delt with. Senka Dragicevic in paticular is so polite fast acting and it is a pleasuse to have her on your side.I am very confident we will continue to work together for a very long time....
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Comment on agent fees
Fair all things considered
Was this helpful? Yes
Aug 24,2017
Minithumbup
Senka Dragicevic
By: 'AndyG'
Aug 24,2017
0 people found
this helpful
I have always received great service and communication :-) I am a landlord and can highly recommend the services they offer....
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Was this helpful? Yes
Aug 18,2017
Minithumbup
Senka Dragicevic
By: 'Philip'
Aug 18,2017
0 people found
this helpful
I have used Smart Homes on a number of occasions to find tenants for my rental properties. In my opinion, they are the best estate agents for the Dickens Heath area. The service provided by Senka and the entire team had been exemplary. Senka is determined to find the perfect tenant and she had delivered every time. I would not use anyone else....
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Was this helpful? Yes
Aug 15,2017
Minithumbup
Senka Dragicevic
By: 'Claire KW'
Aug 15,2017
0 people found
this helpful
Senka has been absolutely fantastic from start to finish. Nothing was too much trouble. I would highly recommend Senka & Smart Homes to anybody looking to let property in the Dickens Heath/Solihull area....
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Comment on agent fees
Competitive
Was this helpful? Yes
Areas covered
  • B90
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 93% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£152,000
  • Max: Β£217,000

Letting
  • Min: Β£0
  • Max: Β£152,000

NALS TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
37 1 15 0 2 0 1 0 2 0
Helen Sizer Helen Sizer
Office Manager
143 reviews

About Helen No description set View full profile
Jamie Smart Jamie Smart
Director
48 reviews

About Jamie No description set View full profile
Emma Daffurn Emma Daffurn
Instructions Manager
34 reviews

About Emma Emma possesses invaluable knowledge of the local area. This, together with her agency experience makes her an asset to Smart Homes Sales Team. View full profile
Joshua Field NEAEA Joshua Field NEAEA
Sales Negotiator
37 reviews

About Joshua No description set View full profile
Sarah Jenkins Sarah Jenkins
Lettings Director
6 reviews

About Sarah We have the strongest desire to improve the way that our industry and our branches operate. We feel our service and image are superior to any of our competitors, an award-winning formula that, for our View full profile
Senka Dragicevic Senka Dragicevic
Senior Lettings Negotiator
77 reviews

About Senka Senka has an enviable track record in sales and customer service. She will be more than happy to help you with any aspect of the lettings process. View full profile
Stephanie Johnston Stephanie Johnston
Administration Support
0 reviews

About Stephanie Stephanie provides an instrumental role in ensuring your property is displayed to its full potential. Your satisfaction is her end goal. View full profile
Jenny Collett Jenny Collett
Accounts Manager
0 reviews

About Jenny From experience in running her own successful lettings company, Jenny brings a wealth of knowledge and accuracy to the Property Management Team. View full profile
Tracey Roberts Tracey Roberts
Applications Co-ordinator
3 reviews

About Tracey Tracey is the longest serving member of staff having been with us since the outset. Originally in the sales team, she now successfully co-ordinates all the lettings applications. View full profile
Jackie Jenkins Jackie Jenkins
Contract Progressor
17 reviews

About Jackie With almost 20 years experience in the property industry, JackieΓƒΒ’Γ’β€šΒ¬Γ’β€žΒ’s attention to details ensures your most valuable asset is well looked after View full profile
Kelly Wright Kelly Wright
Property Manager
0 reviews

About Kelly Kelly has worked within the property industry for over six years and in that time has experienced every aspect of property maintenance. She relishes a challenge and always has our Clients best intere View full profile
Louise Lewis Louise Lewis
Mortgage Consultant
1 reviews

About Louise Louise has worked within the Financial Services Industry for over 15 years and brings with her a wealth of experience and expertise to smartmortgages. Louise will be happy to meet you at the office or View full profile
David McLoughlin David McLoughlin
david@smart-homes.co.uk
1 reviews

About David David has been working with Smart Homes for five years on a part time basis and we are extremely pleased that he has now joined the team full time. David brings with him a wealth of knowledge on the View full profile
Mark Farebrother Mark Farebrother
Senior Property Manager
0 reviews

About Mark Mark has worked in Estate Agency for over 21 years and, like Jo, joined Smart Homes in 2017 after working for a local competitor He is best placed to offer help and support to any Landlord or tenant View full profile
Jo Egan Jo Egan
Property Manager
5 reviews

About Jo Jo joined Smart Homes in 2017 after working for two years in the lettings industry for a local competitor. Jo’s organised and methodical approach means that clients are assured that they are in the View full profile
Sharon Mooney Sharon Mooney
Property Manager
1 reviews

About Sharon Sharon joined Smart Homes in 2016 and has proven herself to be a real asset to the team. As a Property Manager, Sharon is the first port of call for any Landlord looking for advice on their tenancies View full profile
zenga  - upload your photo zenga
1 reviews

About zenga No description set View full profile
jo  - upload your photo jo
2 reviews

About jo No description set View full profile
Sharon Mooney - upload your photo Sharon Mooney
1 reviews

About Sharon No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 11:47 AM 12/12/2017 by Jo Egan

Complaints Procedure

No procedure set.
Last updated at 11:47 AM 12/12/2017 by Jo Egan

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