Dickens Heath, Solihull, B90
4.9/5, 277 reviews
97% recommended
83% sales valuation accuracy
100% sales fee satisfaction
98% lettings valuation accuracy
98% lettings fee satisfaction
Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.Why ... show more Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.

Why Smart Homes in Shirley?
This property firm was established in 1998. Since then we expanded to two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.

All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.

Solihull area guide
This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.
Smart Homes - Visit Our Website

Opening Hours
Address

Smart Homes
Ground Floor, 16 Lock House
Dickens Heath,Solihull
West Midlands
B90 1UD
0121 744 4144

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 83% 100% £147,500 £600,000
Lettings 98% 98% £500 £7,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
166 2 65 4 12 0 18 0 9 1
Areas covered
  • B90
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA NALS TPOS Sales TPOS Lettings DPS TDS SAGEagent
Latest Properties

No Properties

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“Amazing Lettings service for my entire portfolio from Senka and Smart Homess...”

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Jun 06,2021
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Senka
Alan
By: 'S Chaudh'
Jun 06,2021
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Very happy with Smart Homes and Senka especially in dealing with all matters of the letting of my Portfolio in Hall Green and Shirley. Senka takes from every details from photos, to listings, to viewing, to inventory until new tenants have moved in. NO hesitation ...
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“A truly amazing service from an extremely com......”

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Apr 30,2021
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Senka
By: 'Mcloughlan'
Apr 30,2021
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A truly amazing service from an extremely committed individual and team always returns calls , and acts quickly on any queries , can not recommend them enough , they now only manage one of my properties but have previously managed a number of our investments , well done team ...
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“Senka is a superb letting Agent, very attenti......”

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Apr 30,2021
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Senka
By: 'Aj'
Apr 30,2021
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Senka is a superb letting Agent, very attentive and willing to go the extra mile. She's efficient, hard working and builds great rapport with clients putting you at ease....
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“Fantastic experience with Smart Homes as alwa......”

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Apr 30,2021
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Louise
By: 'Debbie'
Apr 30,2021
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Fantastic experience with Smart Homes as always. The staff always go above and beyond. Special mention to Senka Louise Powell and Julia who have helped myself and my son both find new apartments. Cannot recommend Smart Homes enough....
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“Great experience...”

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Apr 30,2021
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Helen
By: 'Amy3'
Apr 30,2021
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I initially spoke to Helen in sales who was extremely helpful and put me through to Senka. Senka couldn't have been more helpful and made the transition to my new property smooth and stress free. Thank you Smart Homes fantastic staff and service....
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“First Time Landlord...”

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Apr 30,2021
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Alan
By: 'Karen'
Apr 30,2021
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As a first time landlord it was difficult to know what to expect. I purchased an apartment off plan with the view to letting it out in a fully managed basis. Senka was really helpful and managed to get a higher rental that I thought ...
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“I use Smart Homes services to manage both of my properties...”

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Apr 29,2021
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Alan
By: 'Andrew'
Apr 29,2021
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I use Smart Homes services to manage both of my properties. I can honestly say the courtesy and efficiency has been excellent. I have dealt with many of the Dickens Heath team and all have responded quickly to any concerns i may have as a ...
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“Smart Homes take the stress off a landlord th......”

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Apr 29,2021
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Laura
Senka
By: 'Hani'
Apr 29,2021
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Smart Homes take the stress off a landlord through their lettings and property management services. I rely on Laura for property management topics. She has great customer service skills, is quick to reply, and offers good solutions to problems. Laura is very understanding and calm, ...
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“Fantastic service from Senka and the rest of ......”

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Apr 29,2021
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Senka
By: 'Kate Morgan'
Apr 29,2021
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Fantastic service from Senka and the rest of the team at Smart Homes as always. I can't recommend them highly enough - great communication at all stages....
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“Brilliant service from the team at Smart Home......”

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Apr 29,2021
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Laura
By: 'Neil Cartwright'
Apr 29,2021
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Brilliant service from the team at Smart Homes. Can't recommend Laura, Senka and the team highly enough. First class lettings service on a 24/7 basis. AAAA+++++...
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“Excellent service and guide through out the p......”

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Apr 29,2021
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Senka
By: 'MG'
Apr 29,2021
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Excellent service and guide through out the process. A very strong and professional team. Marketed the property immediately and arranged numerous viewings....
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“This will be our second letting of our proper......”

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Apr 29,2021
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Alan
By: 'Robert'
Apr 29,2021
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This will be our second letting of our property using the Smart homes Dickens Heath Lettings office. We have found Senka, Alan and all of the staff there to be very helpful, polite and professional. On both occasions we have been absolutely delighted with the ...
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“Senka is great! Very professional & helpful w......”

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Apr 29,2021
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Senka
By: 'Joe'
Apr 29,2021
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Senka is great! Very professional & helpful with anything you need. Been a long year but was always quick at replying....
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“Excellent service. I’ve been using Smarts to ......”

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Apr 29,2021
Minithumbup
Senka
By: 'Peter'
Apr 29,2021
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Excellent service. I’ve been using Smarts to let my property for over 10 years. Wouldn’t go anywhere else. Five stars....
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“Both Senka and Lexley were fantastic, keeping......”

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Apr 29,2021
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Lexley
By: 'Rob'
Apr 29,2021
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Both Senka and Lexley were fantastic, keeping me updated 100% of the way and moving my tenant in very quickly. Very happy :)...
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“Knowledgeable team, very responsive communica......”

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Apr 29,2021
Minithumbup
Senka
Alan
By: 'Anjam'
Apr 29,2021
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Knowledgeable team, very responsive communications. Have handheld me through my first let very effectively. Would be happy to recommend to other landlords....
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“Excellent friendly and professional staff...”

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Apr 29,2021
Minithumbup
Senka
Tracey
By: 'J Collett'
Apr 29,2021
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I have used Smart Homes Lettings for many years and have always been extremely pleased with the quality tenants they have found for me. The service offered by the friendly staff has been excellent especially Senka and Tracey. Many thanks!!...
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“Outstanding...”

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Apr 29,2021
Minithumbup
Senka
Alan
By: 'Rachel'
Apr 29,2021
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Every experience I have had with Smart Homes has been brilliant to date. From Jamie viewing my property to rent, Senka organising everything and keeping me up-to-date and Alan running me through the paperwork, my experience has given me piece of mind and a very ...
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“Great customer service and very attentive to ......”

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Apr 29,2021
Minithumbup
Senka
By: 'Shila'
Apr 29,2021
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Great customer service and very attentive to our needs. Always quick to respond and willing to go the extra mile...
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“Best Letting Agency...”

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Apr 29,2021
Minithumbup
Senka
Alan
By: 'LB'
Apr 29,2021
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Smart Homes have always been exceptional at renting my properties. Thank you to Senka and the team...your efforts are greatly appreciated....
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“Fantastic service from the team at Dickens He......”

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Apr 28,2021
Minithumbup
Senka
Alan
By: 'Vikram & Sonal'
Apr 28,2021
0 people found
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Fantastic service from the team at Dickens Heath. This is the first time we have put a property to rent on the market and throughout our journey, our main point of contact has been Senka. She has been extremely helpful and made a complex process ...
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“Property portfolio services...”

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Apr 28,2021
Minithumbup
Senka
By: 'Andy Lyndon'
Apr 28,2021
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Senka and the Smart team have consistently provided me with a responsive and high quality service over the last 5 plus years. They are always available and work hard to deliver great results for landlords and tenants alike. They provide a commercial and creative approach to ...
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“Amazing service from Senka finding a tenant f......”

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Apr 28,2021
Minithumbup
Senka
By: 'John Lovell'
Apr 28,2021
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Amazing service from Senka finding a tenant for my property. Smart Homes are the most professional agent I have dealt with. Highly recommended for all property sales and lettings requirements. Many thanks for all your assistance Senka....
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“Great company delivering superb service in a ......”

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Apr 28,2021
Minithumbup
Senka
Alan
By: 'Matt'
Apr 28,2021
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Great company delivering superb service in a difficult covid world... keep up the good work (Senka / Alan). Faultless.. with good communication....
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“My wife and I were extremely happy about whol......”

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Apr 28,2021
Minithumbup
Senka
By: 'Bright'
Apr 28,2021
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My wife and I were extremely happy about whole process during the documentation process, it was secured, fast and reliable. The friendly communication anytime we called the office for assistance. I rate 5 stars. They did well....
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Staff picture Senka
(243)
Staff picture Alan
(36)
Staff picture Laura
(23)
Staff picture Tracey
(7)
Staff picture Nanci
(2)
Staff picture Lexley
(1)
Staff picture Michael
(1)
Staff picture Gail
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. The initial point of contact for all complaints is either Emma Daffurn (sales) or Mark Farebrother (lettings) who can be contacted at the branch. The complainant should be provided with their full name, address and contact details.
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Last updated at 11:47 AM 12/12/2017 by Jo Egan

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Branch - Dickens Heath, Solihull, B90