• Staff picture
    Helen
  • Staff picture
    Jamie Smart
  • Staff picture
    Emma
  • Staff picture
    Joshua
  • Staff picture
    Sarah Jenkins
  • Staff picture
    Senka
  • Staff picture
    Tracey
  • Staff picture
    Jackie
  • Staff picture
    Kelly
  • Staff picture
    Alan
  • Staff picture
    Gin
  • Staff picture
    Louise
  • Staff picture
    David
  • Staff picture
    Mark
  • Staff picture
    Jo
  • Staff picture
    Laura
  • Staff picture
    Laura
  • Staff picture
    Alex
  • Staff picture
    Eliie
  • Staff picture
    Martin
  • Staff picture
    Sonia
  • Staff picture
    Louise
  • Staff picture
    Anthony
  • Staff picture
    Laurentia
  • Staff picture
    Becky
No description for branch.
Smart Homes

Ground Floor,16 Lock House Dickens Heath, Solihull
West Midlands
B90 1UD

0121 744 4144
Visit Website

Properties for Sale
Properties to Rent

Properties
  

Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 78% 100% £147,500 £217,000
Lettings 96% 97% £0 £152,000

Review statistics
From Landlords From Tenants From Vendors From Buyers Other
97 2 51 3 9 0 4 0 6 1

Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Areas covered
  • B90

Members of
NALS TPOS Sales TPOS Lettings TPOS TDS

Images & videos


“No regrets...”

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Jul 03,2019
Minithumbup
Senka
Alan
By: 'Stuart Adams'
Jul 03,2019
0 people found
this helpful
Starting off as a new landlord can be daunting but this feeling was diminished immediately after meeting Senka and the Smart Homes team. I was offered an exceptional price for Smart Homes' fully managed property service. I have been assigned a Property Manager, Jo who ...
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Was this helpful? Yes

“Good Service...”

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Jun 03,2019
Minithumbup
Senka
By: 'Dinester'
Jun 03,2019
0 people found
this helpful
I found Senka to be consistently helpful and confidence inspiring from the moment I met her. She always responded instantly to my enquiries and I felt that she would find me a tenant suited to my property, as I didn't simply want my property filled, ...
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Comment on agent fees
I have opted initially for the fully managed service. The fees are reasonable compared to other agents, otherwise I doubt I'd have gone for this option.
Was this helpful? Yes

“First class service...”

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May 23,2019
Minithumbup
Senka
By: 'Mark A'
May 23,2019
0 people found
this helpful
Smart Homes and Senka have offered a great service. Had no tenant issues to date and they have been extremely helpful....
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Comment on agent fees
The fees are competitive although waiting to find out about the new tenant fee ban charges
Was this helpful? Yes

“Great service from kind people...”

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May 15,2019
Minithumbup
Senka
Kelly
By: 'Dimitrios Kanellopoulos'
May 15,2019
0 people found
this helpful
Smart homes is our agent for the place that we are letting now as well as the previous one. I had excellent communication both from the letting department (Senka D) as well as the property management (Kelly W). Very helpful and understanding. Only good things ...
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Comment on agent fees
From I hear from friends that are letting in the same area, SmartHome's fees are around the middle.
Was this helpful? Yes

“An absolute gem...”

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May 14,2019
Minithumbup
Senka
By: 'DB & CM'
May 14,2019
0 people found
this helpful
We chose Smart Homes after a very unsatisfactory experience with the previous agent. Right from the moment we met Senka, we know we had found a winner! She's friendly, helpful, efficient, she knows her stuff and gave us great advice on how to improve our ...
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Comment on agent fees
Very fair
Was this helpful? Yes

“super star estate agent...”

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May 13,2019
Minithumbup
Senka
By: 'Julie & Russ'
May 13,2019
0 people found
this helpful
Senka is always helpful ,informative ,friendly and brilliant at her job couldn't ask for more twice she has rented our houses out before it has even been advertised thank you senka we are over the moon...
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Comment on agent fees
Good
Was this helpful? Yes

“Customer Focused...”

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May 10,2019
Minithumbup
By: 'Dee'
May 10,2019
0 people found
this helpful
Jamie attended property the day after my initial contact and provided great advice focussed on my circumstances and property. Tennant found within 3 days! Senka and Laura have both been so helpful and attentive. The whole process from initial marketing to completion was swift and easy. ...
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Comment on agent fees
Extremely reasonable for the service I have received.
Was this helpful? Yes

“Excellent service...”

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May 07,2019
Minithumbup
Emma
By: 'Kevin Insley'
May 07,2019
0 people found
this helpful
I would be very happy to recommend Smart-Homes in Dickens Heath. Received excellent service from the moment we put our property on the market. Prompt emails and phone calls to keep us updated with all developments....
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Was this helpful? Yes

“excellent...”

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May 03,2019
Minithumbup
Senka
Laura
By: 'tony w'
May 03,2019
0 people found
this helpful
really been a pleasure and during a difficult time for her she still pulled out all the stops for us...
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Was this helpful? Yes

“Professional service...”

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May 01,2019
Minithumbup
Senka
By: 'Helen'
May 01,2019
0 people found
this helpful
I am impressed with Senka's professionalism and efficiency in finding a tenant in a short time and arrange the move-in rapidly with all the procedures completed effectively....
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Comment on agent fees
Fees are not very competitive however.
Was this helpful? Yes

“Professional standard exhibited...”

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Apr 27,2019
Minithumbup
Senka
By: 'Anon'
Apr 27,2019
0 people found
this helpful
Excellent understanding of the rental market in and around the local area to help promote our property and secure long term tenants....
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Comment on agent fees
Reasonable fee structure
Was this helpful? Yes

“Top service...”

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Apr 26,2019
Minithumbup
By: 'Bas Javid'
Apr 26,2019
0 people found
this helpful
Smart Homes provide a consistent, professional and customer focussed service. They look after the small detail so you don't have to. Always polite and nothing is too much. I've been with them as a landlord and as a vendor....
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Comment on agent fees
Fees are reasonable and competitive
Was this helpful? Yes

“House sale...”

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Apr 23,2019
Minithumbup
Helen
Louise
By: 'House sale'
Apr 23,2019
0 people found
this helpful
I would highly recommend Smart Homes to anyone selling a property. From the moment I met Louise she was extremely friendly and knew exactly what she was doing. She would contact me every week and provide and inform me on the sale progress. Once we'd ...
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Comment on agent fees
You get what you pay for.
Was this helpful? Yes

“Outstanding service...”

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Apr 17,2019
Minithumbup
Jo
By: 'Melissa'
Apr 17,2019
0 people found
this helpful
I have been letting with smart homes for several years now and Can honestly say the whole team are brilliant and they are all very helpful & approachable. Jo manages my apartment and I recently raised an issue regarding my boiler . Jo was very understanding of ...
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Comment on agent fees
Good
Was this helpful? Yes

“Rental Solihull...”

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Apr 08,2019
Minithumbup
Senka
By: 'PDaws'
Apr 08,2019
0 people found
this helpful
Senka was friendly and extremely helpful and knwoledgeable throughout the process of renting the property. I was looking to move quite quickly and from the initial viewing to moving in took just over a week....
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Was this helpful? Yes

“5 star - Senka and Alan...”

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Apr 03,2019
Minithumbup
Senka
Alan
By: 'SAM'
Apr 03,2019
0 people found
this helpful
They are so confident, helpful and professional. They both know the letting and management business generally and in Dickens Heath in particular!...
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Comment on agent fees
Good - fees are acceptable.
Was this helpful? Yes

“Enjoyable and swift purchase...”

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Apr 03,2019
Minithumbup
Helen
Emma
By: 'Richard K'
Apr 03,2019
0 people found
this helpful
Buying your first home is supposedly the most stressful period of your life? I definatly didn't feel that way with Helen managing my purchase. Constant reassurance with smiles and a can do attitude made this whole process stress free and made me feel incontrol from ...
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Was this helpful? Yes

“Recent buyer experience...”

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Apr 03,2019
Minithumbup
Helen
By: 'Sara'
Apr 03,2019
0 people found
this helpful
Smart homes were great helping me buying my first property, especially Helen. She was always approachable, professional, happy to help and accommodating. Very pleased with the service. Thank you....
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Was this helpful? Yes

“14 Norbury Grove...”

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Mar 29,2019
Minithumbup
Senka
Laura
By: 'J Morris'
Mar 29,2019
0 people found
this helpful
I was quite nervous about letting my home but both Senka and Laura were excellent, very professional and nothing was too much trouble. I felt very confident with the advice given to me and always felt that they had my best interests at heart. I ...
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Comment on agent fees
I didn't shop around as I had made up my mind to use Smarthomes so just accepted the fees.
Was this helpful? Yes

“Friendly efficient letting agents...”

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Feb 27,2019
Minithumbup
Senka
Laura
By: 'Sam'
Feb 27,2019
0 people found
this helpful
The team at Smarts really care about who they are representing. They are no nonsense, efficient, friendly and don't stop until a resolution is reached for any challenges met and a successful outcome achieved....
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Comment on agent fees
Fair
Was this helpful? Yes

“Attentive...”

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Feb 26,2019
Minithumbup
By: 'Lianne'
Feb 26,2019
0 people found
this helpful
Helen was brilliant, nothing was too much trouble and I felt she was fighting my corner and going above and beyond to ensure my move went ahead and went well. It feels like smart homes really care but hey are also very professional and competitive. ...
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Comment on agent fees
Good
Was this helpful? Yes

“Thank you...”

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Feb 14,2019
Minithumbup
Senka
Laura
By: 'Toyota'
Feb 14,2019
0 people found
this helpful
I came from Japan and I totally did familiar with the area and I did not have any idea how to find a flat. They kindly support to find furnished flat and I enjoyed UK life for 3 years. Thank you for everything....
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Was this helpful? Yes

“Buy to Lets at Dickens Heath...”

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Feb 13,2019
Minithumbup
Senka
Alan
By: 'Adrian W'
Feb 13,2019
0 people found
this helpful
Always very positive and professional, we are very pleased with Senka's support and would recommend her and her support team on any lettings matters around the Dickens Heath area...
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Comment on agent fees
Fair
Was this helpful? Yes

“Letting...”

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Feb 13,2019
Minithumbup
By: 'Garry wood'
Feb 13,2019
0 people found
this helpful
Having used several agents over the years to let property's for me no one is in the same league as smart homes let in one day great job by all at smart homes Garry wood...
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Comment on agent fees
Fair
Was this helpful? Yes

“Best Letting Agency...”

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Feb 11,2019
Minithumbup
Laura
Senka
By: 'Linda R.'
Feb 11,2019
0 people found
this helpful
Best letting Agency by far. We found the property for rent through the Smart Homes. Senka has been really helpful through the application process, always there to answer all your queries. Ever since we moved in the service from Smart Homes has been amazing. Laura ...
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Comment on agent fees
Fees are good and acceptable.
Was this helpful? Yes

“Unresponsive...”

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Feb 06,2019
Minithumbdown
By: 'Yaska'
Feb 06,2019
0 people found
this helpful
Property Management requires a response to issues or queries raised. There is a near zero response rate to emails sent, leaving you in the dark about what is happening or even if something is being done....
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Was this helpful? Yes

“Informative and helpful...”

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Jan 17,2019
Minithumbup
Senka
By: 'Alex'
Jan 17,2019
0 people found
this helpful
I have been a Smarthomes customer for seven years. In recent years, Senka is always my first point of contact. She always keeps me update about the progress of the letting of my properties. Apart from her, every other staffs they I have come across ...
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Comment on agent fees
Agent’s fee is reasonable, no complain.
Was this helpful? Yes

“Another positive experience...”

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Jan 17,2019
Minithumbup
Senka
Alan
By: 'Dom Burke'
Jan 17,2019
0 people found
this helpful
An agent I have used more than once and very happy to use again and recommend. A polite, honest service that is well executed....
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Comment on agent fees
I have found the fees to be fare.
Was this helpful? Yes

“Full Management of Our Properties...”

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Jan 17,2019
Minithumbup
Senka
Laura
By: 'Callaghan Family'
Jan 17,2019
0 people found
this helpful
Whilst living overseas, Senka and the Smart Homes team have exceptionally managed our properties for a considerable number of years, always providing a professional and excellent service - providing us with full peace of mind at all times. The service provided is faultless, there are ...
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Comment on agent fees
The fees are extremely reasonable, and provide excellent value for money.
Was this helpful? Yes

“Very efficient and great communication....”

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Jan 14,2019
Minithumbup
Senka
By: 'Miles'
Jan 14,2019
0 people found
this helpful
Having recently engaged Smarts following a disappointing experience elsewhere, we are really impressed by how keen Smart homes were to fill our tenancy. Fingers crossed all done in 10 days. Good advice, marketed at the right price and great follow up. This combined with excellent communication ...
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Comment on agent fees
Fair fes
Was this helpful? Yes
Staff picture Helen
(285)

Staff picture Jamie Smart
(86)

Staff picture Emma
(66)

Staff picture Joshua
(62)

Staff picture Sarah Jenkins
(9)

Staff picture Senka
(164)

Staff picture Tracey
(5)

Staff picture Jackie
(46)

Staff picture Kelly
(4)

Staff picture Alan
(14)

Staff picture Gin
(44)

Staff picture Louise
(12)

Staff picture David
(2)

Staff picture Mark
(0)

Staff picture Jo
(29)

Staff picture Laura
(12)

Staff picture Laura
(1)

Staff picture Alex
(0)

Staff picture Eliie
(0)

Staff picture Martin
(0)

Staff picture Sonia
(0)

Staff picture Louise
(0)

Staff picture Anthony
(0)

Staff picture Laurentia
(0)

Staff picture Becky

Staff picture Melissa
(0)

No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:47 AM 12/12/2017 by Jo Egan

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Branch - Dickens Heath, Solihull, B90

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