Shirley Solihull, Solihull, B90
5/5, 1100 reviews
98% recommended
97% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction



Property Features

Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.Why ... show more Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.

Why Smart Homes in Shirley?
This property firm was established in 1998. Since then we expanded to two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.

All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.

Solihull area guide
This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.

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Opening Hours
Address

Smart Homes
316 Stratford Road
Shirley,Solihull
West Midlands
B90 3DN
0121 744 4144

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £26,000 £26,995,000
Lettings 100% 99% £450 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
54 0 28 1 647 11 314 10 31 4
Areas covered
  • B90
  • Shirley
  • B14
  • B28
  • B13
  • B91
  • B47
  • B92
  • B93
  • B94
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA NALS TPOS Sales TPOS Lettings DPS TDS SAGEagent
Latest Properties

No Properties

“We dealt with Helen at Smart homes for the purchase ......”

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Oct 13,2016
Minithumbup
Helen
By: 'Anna'
Oct 13,2016
1 people found
this helpful
We dealt with Helen at Smart homes for the purchase of our new house. She was very helpful and professional and could always be counted on to come back to me with info or the answer to a question. Would highly recommend....
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“Thanks to everyone at Smart Homes not just Helen and ......”

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Oct 11,2016
Minithumbup
Helen
By: 'Theresa'
Oct 11,2016
1 people found
this helpful
Thanks to everyone at Smart Homes not just Helen and Gemma. All round great customer service esp in the final days to push for completion. Very stressful time, but got there in the end with a little help from yourselves!!...
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“I have just bought a buy-to-let property through Smart Homes, ......”

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Oct 10,2016
Minithumbup
Helen
By: 'Kate'
Oct 10,2016
1 people found
this helpful
I have just bought a buy-to-let property through Smart Homes, and I am now using them to let the property too (I have also previously sold my own home through Smart Homes). I can't praise Smart Homes highly enough - I have mainly dealt with ...
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“Had a fantastic service from Smart Homes, especially Helen in ......”

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Oct 10,2016
Minithumbup
Helen
Jamie Smart
By: 'Prasad'
Oct 10,2016
1 people found
this helpful
Had a fantastic service from Smart Homes, especially Helen in relation to selling our house. We moved from another estate agent who seemed to have no interest in selling our property. Jamie Smart was very helpful and gave some valuable tips which helped present our ...
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“Smart Homes were very professional and all the staff were ......”

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Oct 07,2016
Minithumbup
Helen
By: 'Baker'
Oct 07,2016
1 people found
this helpful
Smart Homes were very professional and all the staff were most helpful, Helen in particular delivered excellent service, never had to wait long for a response to our phone calls. Would certainly use again....
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“I want to thank Gemma and the team at smart ......”

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Oct 07,2016
Minithumbup
By: 'Christine'
Oct 07,2016
1 people found
this helpful
I want to thank Gemma and the team at smart homes for a very prompt service from valuation to sale. I was kept in the loop at every stage. A weekly update call is very much appreciated. I would strongly recommend smart homes for every ...
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Comment on agent fees
Agent's fees were easy to understand and fair.
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“I have used Smart Homes to buy & sell numerous properties ......”

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Sep 21,2016
Minithumbup
Helen
Jamie Smart
By: 'Simon'
Sep 21,2016
0 people found
this helpful
I have used Smart Homes to buy & sell numerous properties and the team have always acted in the most professional & efficient manor...
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Comment on agent fees
Most competitive
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“Smarthomes recently sold my property in Shirley.I dealt with ......”

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Sep 19,2016
Minithumbup
Joshua
Joshua
By: 'Warren'
Sep 19,2016
0 people found
this helpful
Smarthomes recently sold my property in Shirley. I dealt with a few of the team who delivered an excellent service to me. They were informative and professional at all times especially Josh. I would recommend Smarthomes to anybody thinking of selling....
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“Our house sold within the week of being on the ......”

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Sep 15,2016
Minithumbup
By: 'Christine'
Sep 15,2016
0 people found
this helpful
Our house sold within the week of being on the market. Gemma and Emma have both been extremely helpful and professional throughout the sale of our property. I didn't find I had to chase them as following the sale Gemma gave regular updates and was ...
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Comment on agent fees
Average for agents in that area
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“Our house sold within days of going on the market ......”

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Sep 15,2016
Minithumbup
Helen
Joshua
By: 'Zoe'
Sep 15,2016
0 people found
this helpful
Our house sold within days of going on the market with the efficient and professional service provided by Smart Homes, Shirley. The initial contact was with Josh who couldn't have been more helpful, not only with the sale specifics but also the thorough explanation of ...
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Comment on agent fees
Very fair and competitive.
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“From first viewing of property right to completion of the ......”

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Sep 14,2016
Minithumbup
Helen
By: 'RogerS'
Sep 14,2016
0 people found
this helpful
From first viewing of property right to completion of the purchase, I found Smart Homes staff polite and helpful in all aspects of dealing with the purchase. Would recommend Smart Homes for handling sale and purchase of a property in B90 area....
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“Very good service from Senka , she was very helpful to ......”

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Sep 13,2016
Minithumbup
By: 'JULIE'
Sep 13,2016
0 people found
this helpful
Very good service from Senka , she was very helpful to get the property ready and has always been in contact with us. I would recommend Senka and this agency....
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“Fast efficient service and honest view .really personal too .the ......”

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Sep 12,2016
Minithumbup
Jamie Smart
By: 'Iqbal'
Sep 12,2016
0 people found
this helpful
Fast efficient service and honest view .really personal too .the valuation was realistic and market valuation was backed with clear facts.bery professional in their approach and transparent....
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Comment on agent fees
Fair and clear
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“I have used Smart Homes a number of times to ......”

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Sep 02,2016
Minithumbup
By: 'Paul'
Sep 02,2016
0 people found
this helpful
I have used Smart Homes a number of times to source and reference new tenants. Every time they have found a tenant within days and all the tenants have been high quality. On top of that the whole team are superb at customer service. They ...
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Comment on agent fees
Competitive
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“In my opinion, you could not get a better estate ......”

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Aug 31,2016
Minithumbup
Helen
Joshua
By: 'Becky'
Aug 31,2016
0 people found
this helpful
In my opinion, you could not get a better estate agent than Smart Homes. We had the worst luck in our search for the perfect home, loosing 5 houses in the space of 3 months. They were constantly keeping us updated, looking for properties for us and ...
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Comment on agent fees
Very reasonable. No quibbles.
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“I viewed a property on the Sunday and put an ......”

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Aug 25,2016
Minithumbup
Jamie Smart
By: 'Happy'
Aug 25,2016
1 people found
this helpful
I viewed a property on the Sunday and put an offer on it the same morning with the agents. I then spoke to my wife Rachel about who we would go with selling 7 Wiseacre Croft we both agreed Smart Homes. We then contacted you on ...
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Comment on agent fees
Good
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“We are due to complete on our first house through ......”

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Aug 24,2016
Minithumbup
By: 'Lianne'
Aug 24,2016
0 people found
this helpful
We are due to complete on our first house through Smart Homes. Really friendly and Gemma was great answering all our questions and keeping us informed of the sale. Would definitely recommend....
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Comment on agent fees
Can't comment as only purchased the property.
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“Smart Homes have provided an excellent services from start to ......”

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Aug 23,2016
Minithumbup
Helen
By: 'Leigh'
Aug 23,2016
0 people found
this helpful
Smart Homes have provided an excellent services from start to finish in the sale of our property. We were never kept in the dark, and had weekly updates on the progress. Staff are both very professional and courteous and very approachable with any problems that ...
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Comment on agent fees
Good
Was this helpful? Yes

“Having used smart homes for our property sale and ongoing ......”

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Aug 23,2016
Minithumbup
Joshua
By: 'Kate'
Aug 23,2016
0 people found
this helpful
Having used smart homes for our property sale and ongoing purchase, we have been really impressed with the service received. Josh alerted us to the fact that our new home was coming back on the market, which was fantastic, as it was perfect for us ...
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“After a very easy sale with Smart Homes our purchase ......”

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Aug 12,2016
Minithumbup
Helen
By: 'Lorraine'
Aug 12,2016
0 people found
this helpful
After a very easy sale with Smart Homes our purchase was more complicated thanks to Helen's regular up dates and help we got through a very stress situation...
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“After having numerous viewings the Smart Homes team managed to ......”

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Aug 11,2016
Minithumbup
Helen
Joshua
By: 'Lucie'
Aug 11,2016
1 people found
this helpful
After having numerous viewings the Smart Homes team managed to find a good buyer and we had a smooth transaction from start to finish....
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Comment on agent fees
Good
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“We have nothing but praise for this office. Nothing is ......”

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Aug 11,2016
Minithumbup
Helen
Jamie Smart
By: 'Fantastic'
Aug 11,2016
1 people found
this helpful
We have nothing but praise for this office. Nothing is too much trouble and they are a fantastic team! We would highly recommend this office and have no hesitation using them for future transactions. Lisa A Morgan...
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Comment on agent fees
Good
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“We have used smart homes three times now for selling ......”

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Aug 11,2016
Minithumbup
Helen
By: 'K'
Aug 11,2016
1 people found
this helpful
We have used smart homes three times now for selling two properties and letting one. Jamie and his team provide a professional service which is customer focused and goes above and beyond any previous experiences of other estate agents. They call regularly to keep you ...
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Comment on agent fees
Much cheaper than others we had quoted. Repeat customer discount offered too.
Was this helpful? Yes

“Made the whole process of buying painfree. Helen has good ......”

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Aug 08,2016
Minithumbup
Helen
By: 'Aysha'
Aug 08,2016
1 people found
this helpful
Made the whole process of buying painfree. Helen has good communication skills and was consistently providing us with updates. Jackie was always there to answer queries if Helen was unavailable. The staff at the estate agency as a whole were truly professional in all aspects ...
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“From our first meeting with Jamie we knew we had ......”

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Aug 04,2016
Minithumbup
Jamie Smart
Helen
By: 'Steve'
Aug 04,2016
1 people found
this helpful
From our first meeting with Jamie we knew we had the best estate agent in the area. The team are fantastic always polite ready to help and responsive nothing is ever a problem. I must say Helen's tanasiti and communication skills are excellent always honest, ...
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Comment on agent fees
Very good
Was this helpful? Yes

“Absolute pleasure to deal with. Emma and Helen were always ......”

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Aug 01,2016
Minithumbup
Helen
By: 'Richard'
Aug 01,2016
1 people found
this helpful
Absolute pleasure to deal with. Emma and Helen were always on hand to help with questions and made it a smooth transaction. Would highly recommend smart homes to buy or sell with....
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Comment on agent fees
Reasonable sale fee's
Was this helpful? Yes

“It was a pleasure to do business with Smart Homes. ......”

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Aug 01,2016
Minithumbup
Helen
By: 'Brunton'
Aug 01,2016
1 people found
this helpful
It was a pleasure to do business with Smart Homes. From the evaluation to the completion of sale. The team and notably Jackie and Helen were always helpful and curtious especially when it came to getting a damp report and a bit of plaster repair. ...
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Comment on agent fees
Fees very fair
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“We sold our house through Smart homes and we found ......”

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Jul 31,2016
Minithumbup
By: 'Mr'
Jul 31,2016
1 people found
this helpful
We sold our house through Smart homes and we found them to be very professional. We were updated regularly throughout the process and would highly recommend them....
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Comment on agent fees
Reasonable fees for the great service that is provided
Was this helpful? Yes

“From the initial meeting with Jamie Smart to discuss our ......”

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Jul 29,2016
Minithumbup
Jamie Smart
By: 'Rod'
Jul 29,2016
1 people found
this helpful
From the initial meeting with Jamie Smart to discuss our house sale there was 'no contest' in making our decision to place our business with Smart Homes & was so thankful we did as they managed to sell our house in the first couple of days. ...
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Comment on agent fees
Agents Fees - good
Was this helpful? Yes

“We have today completed the sale of the property and ......”

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Jul 29,2016
Minithumbup
Helen
By: 'Mr'
Jul 29,2016
1 people found
this helpful
We have today completed the sale of the property and one of the thing I had my list for today was to say Thanks You to SmartHomes Team and write a review to share my Experience. Sale process, from start to finish was very well ...
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Comment on agent fees
Good, Very competitive
Was this helpful? Yes
Staff picture Helen
(601)
Staff picture Jamie Smart
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Staff picture Joshua
(90)
Staff picture Gin
(87)
Staff picture Gemma
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Staff picture Debbie
(51)
Staff picture Simon
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Staff picture Nicola
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Staff picture Sue
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Staff picture Melissa
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Staff picture Robert
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Staff picture Warren
Staff picture Laura
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. The initial point of contact for all complaints is either Emma Daffurn (sales) or Mark Farebrother (lettings) who can be contacted at the branch. The complainant should be provided with their full name, address and contact details.
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Last updated at 1:46 PM 13/09/2023 by allAgents

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Branch - Shirley Solihull, Solihull, B90