The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 82 Reviews
96% Recommended
100% sales valuation accuracy
100% sales fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100.00% | 100.00% | £165,000 | £1,000,000 |
Smart Homes
3 Union Road, Solihull, West Midlands
B90 3BT
01217444144 option 3


By : 'Charlie'
Services : Land & New Homes (I bought a new property)
Would you recommend ? : Yes
Postcode : B91
Great service from Julia, Dawn, Louise, Trish & Rory, when buying my first and brand new apartment in Broadoaks phase 3. Really supportive throughout the whole process, anything I needed they took care of, couldn't recommended Smart New Homes... Read Full Review
By : 'Tsz'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B91
The team has been professional, very helpful and responsive. The buying experience is nice and smooth. Grateful for their... Read Full Review


By : 'Laura'
Services : Sales (As a Buyer)
Sold price : £225
Would you recommend ? : Yes
Postcode : B28
A fantastic service, we could not have asked for better! As first time buyers we were really apprehensive about the whole process, yet our wonderful agents Dawn and Rory guided us through every step. The dynamic duo could not have been more professional, informative, supporting and passionate about ... Read Full Review


By : 'Laura'
Services : Sales (As a Buyer)
Sold price : £225
Would you recommend ? : Yes
Postcode : B28
A fantastic service, we could not have asked for better! As first time buyers we were really apprehensive about the whole process, yet our wonderful agents Dawn and Rory guided us through every step. The dynamic duo could not have been more professional, informative, supporting and passionate about ... Read Full Review
By : 'Deb'
Services : Sales (As a Vendor)
Sold price : £275000
Would you recommend ? : Yes
Postcode : B92
Amazing from start to finish. Louise who I first met during the valuation of my late dads house was lovely. Helen in the sales progression team was amazing. She kept us upto date on every step, offered advice and went above and beyond. Will miss our weekly... Read Full Review

By : 'Sehreen'
Services : Mortgages (I got a mortgage through them)
Would you recommend ? : Yes
Postcode : B92
Smart homes are fantastic beyond words. They have a great team and have made the buying process so easy. The are extremely professional, very honest and go above and beyond to deliver the best customer experience. Rory Powell and Louise Lewis have been complete angels, I don’t think I can ... Read Full Review


By : 'EFFICIENT'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Debbie, handled the sale of my Mothers home with efficiency and professionalism. Three offers within twenty four hours. Kept a good track on the purchasers progress, communicated well with our solicitors, keeping things simple and trouble/stress free. Would have no hesitation is recommended... Read Full Review
By : 'Caroline'
Services : Sales (As a Buyer)
Sold price : £285000
Would you recommend ? : Yes
Postcode : B91
The Better Agent I've bought and sold house, always having to chase. What a refreshing change that Smart were always ahead of the game, chasing for me. Thank you so much. This time I bought and sold with... Read Full Review
By : 'Andrew'
Services : Sales (As a Buyer)
Sold price : £165000
Would you recommend ? : Yes
Postcode : B28
Very good service, they kept in contact on a weekly basis and as and when new iformation was received. Chased when asked and appeared to feedback just as promptly. Initial viewing to completion of the flat in just under 2 months. I would defintely recommend... Read Full Review

By : 'Dean'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B47
Seamless service from beginning to start, professional, friendly service right through to completion, I highly recommend using Smart-Homes you will not be disappointed, not all estate agents are the... Read Full Review

By : 'Lackwinder'
Services : Sales (As a Buyer)
Sold price : £1000000
Would you recommend ? : Yes
Postcode : B91
I have used smart home for a number of years and Sealed with Julie Evans. She is very professional and efficient in her manner towards me and my colleagues,And it has been a pleasure dealing with... Read Full Review

By : 'Sarah'
Services : Sales (As a Buyer)
Sold price : £195000
Would you recommend ? : Yes
Postcode : B91
Both Louise, Julie and Rory were very helpful from start to finish. I got answers to all my questions and they helped make sure things were running... Read Full Review

By : 'Adam'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B28
Dawn helped us buy our first home.. could not ask for a better service.. always smiling and full of local knowledge.. Communication was brilliant every step of the way, we are very happy with the service provide.. thanks a... Read Full Review

By : 'Laura'
Services : Land & New Homes (I bought a new property)
Sold price : £190000
Would you recommend ? : Yes
Postcode : B91
Julia and Louise couldn't have helped us any more when we bought at Broadoaks. We originally viewed to rent but they talked us through buying and the help to buy scheme. Thanks so much ladies for making the experience as easy as... Read Full Review

By : 'Nil'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B91
We purchased a home in Broadoaks with the assistance of Louise and Julia who were attentive and helpful from the onset. We could not fault their service and their professional enthusiasm. They helped us to in envisage our new home as well as facilitating any extra works we needed completing... Read Full Review
By : 'Tom'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B28
Very helpful on my first time buying a property. Always available and quick to get back to me on all queries. Worked with the developer achieve a very quick turnaround on the purchase as I had time constraints. Overall good, professional... Read Full Review

By : 'LG'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B91
A very swift and professional service provided by Smart Homes and Louise, really took the stress out of the buying... Read Full Review


By : 'Matt'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B92
Helen Cole dealt with our house purchase and I couldn't speak highly enough of her service. Very warm and friendly attitude, communicated well and spoke to me at a level so I understood. Kept in good contact with us throughout, and even helped push 3 parties worth of solicitors to do their... Read Full Review

By : 'Sarah'
Services : Sales (As a Buyer)
Sold price : £210000
Would you recommend ? : Yes
Postcode : B91
Julia has been professional and helpful throughout the purchase of our property. Her communication is excellent and she carries through on her promises. Major thanks to Louse also, who was so flexible and helpful with viewings. Thanks both! We would definitely use you guys... Read Full Review

By : 'Sean'
Services : Sales (As a Buyer)
Sold price : £195000
Would you recommend ? : Yes
Postcode : B91
Great team at Smart Homes. Julia and Louise provided a top class service for our recent purchase at Broadoaks in Solihull. Thank... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
1. The initial point of contact for all complaints is either Emma Daffurn (sales) or Mark Farebrother (lettings) who can be contacted at the branch. The complainant should be provided with their full name, address and contact details.
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Last updated at 9/13/2023, 7:16:45 AM by allAgents