Properties Glasgow - Infiniti Properties
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Slater Hogg & Howison

123 Candleriggs Glasgow
Lanarkshire
G1 1NP

0141 292 6268

Nov 05,2016
Minithumbdown
By:
Nov 05,2016
0 people found
this helpful
Very disappointing experience. The phone keep ringing and going to voice mail. Left many voice mails requesting a call back with no joy. The staff are so rude and obnoxious. They keep interrupting and not very interested in allowing you to finish explains the problem or your point. I paid the 200 pounds holding deposit in the office but then the landlord changed her mind. It took me two months to get the deposit back after many calls and email which never get returned. It seems the only thing th...
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Comment on agent fees
Standard although they don't ever very it.
Was this helpful? Yes
Jul 12,2016
Minithumbdown
By:
Jul 12,2016
0 people found
this helpful
This branch have cemented me never using this company again. The rudeness of the team working there is beyond belief. Being hung up on multiple times by multiple different staff and talked to as if I am a child is ridiculous behaviour for anyone who is working a job on the frontline dealing with customers. I would name names but with the amount of calls and never replied to emails I have to send to even get a one word reply I can, with confidence, put down this entire branch as being hopeless a...
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What agent could do to change your mind?
Whoever is paying the staff here may as well be heating their home by burning that money instead since a single half brained monkey would do more in a day than this team gets done in a week
Comment on agent fees
Whoever is paying the staff here may as well be heating their home by burning that money instead since a single half brained monkey would do more in a day than this team gets done in a week
Was this helpful? Yes
Oct 02,2015
Minithumbdown
By:
Oct 02,2015
1 people found
this helpful
I am looking to buy in Glasgow city centre and asked for the home report for 2 properties. After waiting around 6 days I wrote an email asking again and recieved nothing! I would never use this company to sell anything! I also asked for a floor plan of another property and was told to look on the web site which of course I had looked already. Very unfriendly and unhelpful company!...
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What agent could do to change your mind?
I am looking to buy in Glasgow city centre and asked for the home report for 2 properties. After waiting around 6 days I wrote an email asking again and recieved nothing! I would never use this company to sell anything! I also asked for a floor plan of another property and was told to look on the web site which of course I had looked already. Very unfriendly and unhelpful company!
Was this helpful? Yes
Dec 28,2014
Minithumbdown
By:
Dec 28,2014
1 people found
this helpful
Our heating and shower have not been working properly for a month since November, so we have to shower from tap water and there is overheating in my room. I called them thrice, emailed once and the explanation i got was "i'll call you flatmate instead" which is a promise they never keep. Finally we got an appointment from the repair team, but it was cancelled in the last minute due to an emergency repair and they promised they'll come the next day. They did not come without informing u...
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Jun 04,2014
Minithumbdown
By:
Jun 04,2014
3 people found
this helpful
My daughter and her friend have been trying to finalise on a lease. They were meant to move from student halls of residence into a flat today. There have been constant delays in this process and they have had to postpone their moving date. Guarantor forms have been lost, more info constantly needed, but we are only told about this when the company is chased. They do not contact us to offer any info or even advice of delays. Our family currently lives overseas, and my daughter is flying to Singa...
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Was this helpful? Yes
Jan 21,2014
Minithumbdown
By:
Jan 21,2014
2 people found
this helpful
What can I say about these guys? I used Slater Hogg to market and sell my property in Glasgow which they didn\'t do, here\'s where it gets interesting: 4 viewings arranged, Slater Hogg turned up for 1 of them, I only knew they didn\'t turn up for the other 3 when the tenant I had in the property had to conduct the viewings. No feedback from them to how the marketing was going, no contact unless it was instigated by myself. I asked why my property had disappeared from Rightmove, no answer. ...
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What agent could do to change your mind?
give up being an estate agent
Was this helpful? Yes
Jan 27,2013
Minithumbdown
By:
Jan 27,2013
6 people found
this helpful
The customer service in here, all poor! The attitude, service, everything is all absolutely poor! Asking them to do something, basically goes in one ear and out the other ear when the phone goes down. And when you call them back up, they\'re telling you the same thing all over again which I don\'t need to hear, just fix it!...
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What agent could do to change your mind?
Get new staff
Was this helpful? Yes
Jan 14,2013
Minithumbdown
By:
Jan 14,2013
3 people found
this helpful
we are absolutely disgust with the service provided by the agency. We confirmed the appointment with the lady called Tegan over the phone twice. At the end nobody turn up for the viewing. We made a long long way from West Midlands (in small hours in the morning) to see the property (they were aware of that when we arrange the time). When we called to see what\'s going on we found out that we were not even on the list!!!!! We will contact the lawyer in this matter. Hopeless ... This situation ...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Awards won by Slater Hogg & Howison, Glasgow G1 1NP

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