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Simpson & Partners

43-45 High Street Thrapston
Northamptonshire
NN14 4JJ

01832 731222, 0845 4021002

Sep 04,2016
Minithumbup
By:
Sep 04,2016
0 people found
this helpful
I HAVE HAD EXCELLENT EXPERIENCE WITH ONE PERSON IN THE SALES TEAM, LIZZIE HARDCASTLE, ( 5 star) SO MANY APOLOGIES IN ADVANCE. THIS IS A COPY OF MY RANT OF A LETTER WHICH IS ONLY TO DO WITH THE LETTINGS DEPARTMENT WHO SEEM TO HAVE NO POWER TO MAKE A LETTINGS PROPERTY SAFE THAT I USED TO LIVE IN. Dear Sir/ Madam, I should have written this email 5 years ago when I started a let with you. It was a horrendous experience having to deal with your lettings department and the owners. ( The issues w...
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Was this helpful? Yes
Dec 16,2014
Minithumbdown
By:
Dec 16,2014
2 people found
this helpful
I'm not a big player in the rental market ¢â‚¬â€œ I have several properties but I'm gradually taking them away from Simpsons; they charge a high price for a very low service. Their lettings staff is inadequately trained and out of their depth when confronted with anything beyond the simple. When challenged about anything they say they frequently make-up responses and then can't remember what they've said. Their oversight of property is abysmal ¢â‚¬â€œ a report by a tenant is ra...
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What agent could do to change your mind?
Provide an honest and comprehensive service instead of the shortcuts and neglect offered.
Comment on agent fees
The fees would be OK if the actual service was up to the mark. Little failings that staff didn\'t learn from built up to a level of discontent that just became overwhelming.
Was this helpful? Yes
Apr 06,2013
Minithumbdown
By:
Apr 06,2013
3 people found
this helpful
Used this company for the sale and purchase and I have come to believe they are completely incompletant. The sales particulars for our home were sent to us with another customers attached. When we did sell they put the sold board up 6 doors away. The house we are buying has tenant in it and they assured us that they would be out after 3 months and now turns out to be 4 months. They never return phone calls and are completely disinterested in making the process easy. They lie and deciev...
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Was this helpful? Yes
By: Muhammad Khan
Oct 28, 2016
View all comments (1)
Very true, I have same even worst experience they don't care once deal is secured and don't bother by saying that they don't care for buyer as they earn money from seller. Bull shit won't advise to buy or sell any thing through them....
Jun 11,2012
Minithumbdown
By:
Jun 11,2012
1 people found
this helpful
While our application for the property was being processed we had numerous issues regarding communication... often promised to return our calls although these were always broken, the only explanation I received was that our agent was unavailable and I was being referred to another of their agents, Becky. When I finally spoke to her the application was pushed through and eventually moved in 4 weeks after the initial application which in my experience is a huge delay, especially as I was in hospit...
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What agent could do to change your mind?
Just done their job!!!
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0



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LETTINGS DEPT ONLY - upload your photo LETTINGS DEPT ONLY
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