• Michael Lerpiniere
    Michael Lerpiniere
  • Laura Perry
    Laura Perry
  • Alex Knight
    Alex Knight
  • Sam Edmonds
    Sam Edmonds
  • claim your profile
    Steve
Estate Agents - Providing services for residential sale and lettings locally and across the Weald of Kent.
Simon Miller & Company

36 King Street Maidstone
Kent
ME14 1BS

01622 691255
Website not available

Properties for sale
Properties for rent
Dec 08,2017
Minithumbup
Sam Edmonds
Steve
By: 'AMS'
Dec 08,2017
0 people found
this helpful
Sam has been great through the whole purchase of my property. He managed to get through to my sellers solicitor on numerous occasions and succeeded every time. Sam was very helpful and encouraging through the process. Thanks for your help Sam/Steve and Alex...
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Comment on agent fees
Brilliant agent - Sam - If I sell the property, I will head straight to Sam's office
Was this helpful? Yes
Dec 03,2017
Minithumbup
Michael Lerpiniere
By: 'Melanie Nolan and Paul Lenihan'
Dec 03,2017
0 people found
this helpful
My partner and I have been purchasing a house through Simon Miller for what seems like forever, we have mainly been dealing with Alex and Steve, but on occasions I have also spoken with Michael. During the purchase of our house we have experienced a few issues with the vendors, and at times I can imagine this has put Alex and the team in a awkward position, but everything has been handled professionally, fairly and we were always kept up to date with what was going on....
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Comment on agent fees
No fees paid as we were buying and not selling
Was this helpful? Yes
Nov 03,2017
Minithumbup
Sam Edmonds
By: 'Chris Brown'
Nov 03,2017
0 people found
this helpful
Sam was extremely helpful during our purchase. As first time buyers we were a little overwhelmed with all the details, but Sam was patient and flexible with all our requests. He worked well with our solicitors and chased things down quickly. We had a very smooth experience and Sam was a great help....
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Comment on agent fees
N/A
Was this helpful? Yes
Oct 06,2017
Minithumbup
Sam Edmonds
Alex Knight
By: 'David Cousins'
Oct 06,2017
0 people found
this helpful
Sam was very professional throughout, and was covered by Alex on occasion. Both were very helpful when called upon. Sam always called to provide updates even when having trouble with our solicitors. Would recommend to anyone...
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Oct 06,2017
Minithumbup
Sam Edmonds
By: 'Nick'
Oct 06,2017
0 people found
this helpful
Sam has been hugely valuable in helping me through the purchase of my first home. He is extrememly knowledgeable of the industry's rules and regulations and was always quick to let you know of any updates. Clued up to the specifics you are looking for; Sam rang me first regarding a property that came on the market and within 3 days I had made an offer. Since placing a bid on the house Sam has been flexible with timings to view the house again and used his knowledge and experience to offer a...
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Oct 02,2017
Minithumbup
By: 'Craig H'
Oct 02,2017
0 people found
this helpful
We have just sold our home through Simon Miller & Company in Maidstone and cannot fault the service received. From the sign up to completion, we were kept fully updated and all the staff at the Maidstone office were helpful providing any advice when needed. I wouldn't hesitate to use them again if we ever decide to sell in the future....
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Oct 02,2017
Minithumbup
Sam Edmonds
Alex Knight
By: 'Steve & Mandy'
Oct 02,2017
0 people found
this helpful
After being contacted by Alex and putting our bungalow of the market all the staff at the branch were polite,professional and courteous at all times and conducted all the viewings giving feedback whether positive or negative within a day or two.Can't thank you and your team enough....
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Comment on agent fees
For me they were very good.
Was this helpful? Yes
Aug 30,2017
Minithumbup
Alex Knight
By: 'Brooker'
Aug 30,2017
1 people found
this helpful
Highly recommended! Having found our dream bungalow in my daughter's road we were extremely anxious as we didn't want to lose out. The race was on to get ours sold. We called two agents and went joint agency. Alex from Simon Miller understood our situation and came out to us the same day to get us on the market. Within 48 hours Alex had arranged 9 viewings (against the other agent's 1...) and within 3 days Alex had agreed a sale to a cash buyer £25,000 over the asking price and less than a...
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Aug 16,2017
Minithumbup
Sam Edmonds
Alex Knight
By: 'Happy customer!'
Aug 16,2017
1 people found
this helpful
We decided to market our property with Simon Miller due to their professionalism and enthusiasm. I'm pleased to say the team made the process as smooth as possible and nothing was too much trouble. We would have no hesitation in recommending the team at the Maidstone office in the future....
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Jul 14,2017
Minithumbup
Sam Edmonds
Alex Knight
By: 'Vanessa'
Jul 14,2017
1 people found
this helpful
We would have no hesitation in recommending the superb dedication, professionalism and tenacity displayed by the team at Simon Miller. Although all staff members showed such commitment,without doubt the most outstanding for us was Sam. His determination to 'get us over the line ' ensured that after an extremely long haul, we finally exchanged. Despite an extremely difficult and unhelpful internet agent at the bottom of the chain, he remained positive and kept our spirits up with his lovely manne...
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Comment on agent fees
In life you get what you pay for, we feel that their fees accurately reflect the hard work that they all put in to ensure we gained our desired property.
Was this helpful? Yes
Mar 03,2017
Minithumbup
Michael Lerpiniere
By: 'Kirsty'
Mar 03,2017
1 people found
this helpful
Superb Estate agents who say they go the extra mile & actually do. Martin, Oliver & Imogen all helped in making my sale a success, without their tenacity & unlimited patience the sale would have collapsed. They regularly chased all parties and kept pushing when others were not engaged, this really helped to get to my final completion date and I am very grateful for this. I was updated at every point of the sale and when extra work was needed, they didn't shy away and went above an...
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Comment on agent fees
Good fees, definitely worth every penny
Was this helpful? Yes
Feb 24,2017
Minithumbup
Michael Lerpiniere
By: 'J & C Arkwright'
Feb 24,2017
1 people found
this helpful
We have nothing but praise for Oliver and Martin. They were professional, efficient, helpful and extremely good to work with in the recent sale of our property. They were equally accommodating to our buyers in order to facilitate the sale and keep everything on track and running smoothly. The first Agents we went to, in error, just sat back to let the internet do their work for them once we had agreed contracts. Once that contract was up, we very quickly switched to Martin and Oliver at Simo...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 20,2015
Minithumbup
By: 'Nicola'
Apr 20,2015
0 people found
this helpful
Sarah was very helpful throughout the process of buying my first home, I felt at ease as Sarah and other staff at Simon Miller were always contactable and returned any queries promptly. I was made to feel welcome when visiting the office and the selling was dealt with in a professional manner. I would happily use Simon Miller again and I would recommend their service to friends....
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By: The Team at Simon Miller & Company
Apr 26, 2016
View all comments (1)
Dear Nicola, Thank you for your glowing review. We're pleased to hear you we're satisfied with the professionalism and expertise you received from the team at Simon Miller & Company. We would be thrilled if you were able to leave your review on Google+ as well. Would that be possible? https://plus.google.com/108522132351055876907/about?hl=en&review=1 Best wishes for every happiness in the future. The Team at Simon Miller & Company ...
Mar 09,2015
Minithumbup
By: 'Phil'
Mar 09,2015
1 people found
this helpful
Saphire did an absolutely tremendous job selling this property for me, she kept me constantly updated with new developments and managed to sell the property within 7 days. Even when faced with issues beyond her control, she remained positive and professional throughout. I would have no hesitation in recommending her or Simon Miller to other prospective sellers. A thoroughly good job performed by a professional company....
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Comment on agent fees
Although their fees are not the cheapest in the area, I am a firm believer in \'you get what you pay for\'. Right from the outset, they were confident we could achieve the upper market value and would sell within days of the property going on the market, and they delivered on both counts. Other agents with cheaper fees were just out to market the property for the lowest price possible in order to attain a quick sale. The difference between the 2 agents fees were more than covered by achieving the higher market value with Simon Miller.
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By: The Team at Simon Miller & Company
Apr 26, 2016
View all comments (1)
Dear Phil, Thank you for your glowing review. We're pleased to hear you we're satisfied with the professionalism and expertise you received from the team at Simon Miller & Company. Best wishes for every happiness in the future. The Team at Simon Miller & Company ...
Feb 21,2015
Minithumbup
By: 'SN'
Feb 21,2015
0 people found
this helpful
I have been really pleased with the customer service form all the team at the Simon Miller branch, Maidstone. In particular I have been extremely impressed with Sarah and how she has dealt with the potential sale of my property. I had regular contact from Sarah to keep me posted on potential buyers and how many views and inquires the property received. Unfortunately, due to personal circumstances, I had to pull out of the sell of my property. However, once the time is right to sell again I will ...
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Was this helpful? Yes
Feb 15,2015
Minithumbup
By: 'Jonathan'
Feb 15,2015
0 people found
this helpful
Sarah has been very pro-active, very helpful, responsive and responsible in her work in my property purchase. This is in direct contrast to basically every estate agent I've ever dealt with. So it's been a pleasant surprise. She has been particularly good in communicating with the other parties involved and not made me the only person driving the process forward, which again, is not what I've found before. I hope I can do business with her again....
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By: The Team at Simon Miller & Company
Apr 26, 2016
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Dear Jonathan, Thank you for your glowing review. We're pleased to hear you we're satisfied with the professionalism and expertise you received from the team at Simon Miller & Company. Best wishes for every happiness in the future. The Team at Simon Miller & Company ...
Jan 31,2015
Minithumbup
By: 'happy seller!!'
Jan 31,2015
0 people found
this helpful
We had decided to sell our property after years of will we wont we. We spoke to sarah fowler at simon miller and she assured us she would do her utmost for us. To her word she called with updates offers and feedback from potential buyers which gave us insight to our property. Sarah was professional respectful of our wishes and set a standard that we wish for other potential vendors. Sarah made this a very easy stressless process and highly recommend her service as well as simon miller....
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By: The Team at Simon Miller & Company
Apr 26, 2016
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Hello happy seller! Thank you for your glowing review. We're pleased to hear you we're satisfied with the professionalism and expertise you received from the team at Simon Miller & Company. Best wishes for every happiness in the future. The Team at Simon Miller & Company ...
Aug 04,2011
Minithumbdown
By: 'Louise'
Aug 04,2011
9 people found
this helpful
This estate agents is a shambles - we had to chase them every step of the way to try and buy our house which eventually, after 5 months fell through as the manager at simon millar called me and thought I was the seller. She stated that she wasn't confident that we would buy the house and so despite almost £1,000 of legal fees being incurred by us she would arrange a back up buyer for them and that a lady was interested to view the house that night. She was completely unprofessional and whe...
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What agent could do to change your mind?
Not lying or trying their best to find a party to gazump us. Actually passing on messages and not wasting our time.
Attached Files
Was this helpful? Yes
By: Simon Miller - Partner
Nov 30, 2011
View all comments (1)
To whom it may concern, I was made aware of this matter by the staff member concerned. The Complainant has not been truthful or accurate in her statement. We do not have a female Manager at our branch in Maidstone. The Complainant did not need to 'chase' us at any time. Regrettably the seller was experiencing difficulty in finding an alternative property to purchase. The sale only lasted 2 months before the Complainant decided to pull out of the transaction. The seller did not 'sign up with a ...
Feb 09,2010
Minithumbup
By: 'Higgs'
Feb 09,2010
1 people found
this helpful
I found the staff always willing to help, nothing was too much trouble and I was guided through the whole process from start to finish....
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Was this helpful? Yes
Areas covered
  • Maidstone
  • ME14
  • ME15
  • ME16
  • ME17
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
93% customers were satisfied with fees 76% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £140,000
  • Max: £650,000

Letting
  • Min: £0
  • Max: £0

NALS TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 8 0 8 0 1 1
Michael Lerpiniere Michael Lerpiniere
Sales Executive
3 reviews

About Michael Offering a superb customer service experience across Maidstone for Sales and Lettings. View full profile
Laura Perry Laura Perry
Branch Administrator
0 reviews

About Laura No description set View full profile
Alex Knight Alex Knight
Branch Manager
5 reviews

About Alex Alex joined Simon Miller & Company as a Branch Manager having spent many years working for several large corporate estate agents. Customer service, clear and honest communication, plus achieving t View full profile
Sam Edmonds Sam Edmonds
7 reviews

About Sam No description set View full profile
Steve  - upload your photo Steve
1 reviews

About Steve No description set View full profile

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Fees

No fees set.
Last updated at 2:06 PM 13/06/2017 by Alex Knight

Complaints Procedure

No procedure set.
Last updated at 2:06 PM 13/06/2017 by Alex Knight

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